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Pepp Motors Inc
2203 US-41, Marquette, MI 49855, United States
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Pepp Motors Inc
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Sa
Review №1

Took my vehicle else where and they gave me an a actual idea of what was wrong. These people gave me a run around for three months. Do not go here if you want honest answers. Really considering reporting to the bbb, cuz the vehicle in question was purchased from them.

Gr
Review №2

Not an ethical place of business.Our son and student at NMU was involved in a minor accident. An older local backed into the side door of my son’s vehicle in a downtown parking lot and damaged his door. The offender claims that his back up sensor did not detect his vehicle and persuaded my son that police were not required and that he would handle the repairs and cost of repairs locally with a l friend in the automotive business (Pepp Motors). My son agreed to this arrangement and exchanged info….fine.Repairs were subsequently coordinated. A used door with blown speaker was authorized by the OFFENDER, and authozation to proceed on the Pepp Motor’s invoice was also provided by the OFFENDER and installed by Pepp Motors, thereafter.Upon the completion of the work, our son was presented an invoice for monies owed from this collaborative hustle job. Fortunately, the cost of work did not amount to large sums, but we we reluctantly paid (from GA) the invoice to avoid our son missing classes, but this is hardly the point. The owner of this business was complicit in proceeding with work on someone else’s vehicle without providing the OWNER of the vehicle a detailed estimate or payment terms. (See attached estimate and approvals. Actual Owner of vehicle is NOT included anywhere on this proposal). Had this been explained, flags would have gone up and police called.What did happen….Pepp proceeded based on authorization and terms dictated by their buddy seeking to avoid points on his insurance for repairs to a door that he backed into. It is crooked and homespun deal devoid of a detail and consent which resulted in a life-lesson conversation with our son explaining the risk of allowing the want to trust people “sometimes” leads to conflict and loss.

Jo
Review №3

Good people, fair deal

Jo
Review №4

So if youre looking for a uhaul dealer I dont recommend going here as the guy at the front desk had charged me an eighth of a tank of gas when clearly the photos of before and after which have time stamps prove that the meter both times was just under 5/8. I only drove 21 miles according to his own words. He told me straight out that I have to take it up with uhaul as thats what he saw it as when he checked it this morning. I never had my vehicle services there so Im cant say anything bad about that. But I do recommend that if you get a uhaul truck from them make sure to take a photo and compare it to the receipt before you move the truck.

Je
Review №5

These guys helped me in a pinch. I couldn’t find anyone in the UP to install my trailer hitch and give me an oil change before the weekend, these guys were booked but helped squeeze me in anyway. Thank you so much!

GR
Review №6

Great service

Ma
Review №7

I rented a uhaul here. No complaints.

Ma
Review №8

Just purchased our fourth vehicle in 8 years from Pepp Motors. These vehicles, and two others, have all been serviced at Pepp Motors. They always provide good quality vehicles available at a reasonable price and keep them on the road for us. For a family with 3 vehicles that have to be road-ready for work, school and travel, that says it all.

Da
Review №9

Owner very knowledgeable and knows how to diagnose.

Da
Review №10

Always great service here!

Sh
Review №11

Bought a Subaru Forester a year ago from this awful place, the salesman barely told me anything about the vehicle, basically just gave me the keys for the test drive. Drove it and thought it was good. In the past year I have put a new clutch, timing belt (after it failed and messed up my engine), back brakes, and now a new small block. I have put what the car is worth back into it just in the first year having the vehicle. Dont buy from these people, youre better off going to Fox Marquette.

Tr
Review №12

My daughter bought a used Subaru from there that was supposedly in excellent condition having been looked over by their master technician. I call BS. A week later she was having issues with it and had to have it repaired. Junk, junk, junk. Stay away.

Lu
Review №13

Very dishonest dealer. These guys deserve 0 stars. I bought a used Subaru from them for about $6000. I test drove it and it seemed good and I committed to buying it. They were advertising it as having all the updates. After I sealed the deal (had to haggle and still pay OVER BOOK price) and got it home I found a giant puddle of water in the back. I called the salesman and found out that the water should have been cleaned up because it was from a leak that they patched and conveniently never told me about.Over the next couple of weeks the car continued to leak water and luckily they fixed the leak for free after i got my interior wet several times. Meanwhile still within 30 days, my brakes were acting up and getting worse by the day and the check engine light had lit up a FEW DAYS after I got it home (faulty catalytic converter assembly which is not cheap to fix). I was told by the sales man that it was just rust on the rotors and would wear off at the time of the sale so I had nothing try worry about. So I replaced them on my own thinking it would just be pads and rotors and found that a caliper on the front had been seized up and not functioning correctly since the day I bought it. As soon as the brakes were fixed, a squealing noise started coming from under the hood.I went to the office and spoke to who I believe is the owner and I was told that since they dont have a crystal ball they cannot see these problems coming with used cars and that I was welcome to bring it back and they could work on it and maybe charge me some money for parts or maybe not. I was told that since I replaced the brakes myself that I was out of luck even though they were unsafe the day they were sold to me. The explanation for that was that they JUST DO NOT INSPECT THE CARS WELL ENOUGH when they sell them to know if the brakes were unsafe. I would never recommend buying a car from this dealer because I do not believe that they check their cars over well at all before they sell them. I would never trust them to work on my car since this is how they do business.

Da
Review №14

Great staff. Knowledgeable and take the time to explain what and why. Support local!

Er
Review №15

The only guys I trust to take care of my car without giving me the run around.

st
Review №16

I bought my car from here, and i love my car, but they lied anout how much they actually did. And didnt tell me that the wheel bearings were shot and that the previous owner did no maintenance to thr car.

Th
Review №17

Great people to work with, very honest

ro
Review №18

Dont tell you everything about the car. I know bought two vehicles The same day. Had problems with both

Wo
Review №19

Horrible, brought 2 cars there and both had problems afterwords. They did nothing to help afterwords even though they probably caused the problems

Je
Review №20

Excellent people to deal with, knowledgeable and friendly.

Ba
Review №21

Nice cars and resable prices.

Li
Review №22

Would rate 0 starts if I could, they are real scam artisits... do not buy a car from them!!

Do
Review №23

Big selection and good prices.

Pe
Review №24

Very good service 👍

Ca
Review №25

Very helpful and friendly enviorment

Di
Review №26

Very helpful and please business

JA
Review №27

Worked together to resolve any issues.

Jo
Review №28

Great service!

Fa
Review №29

Nice people

Information
2 Photos
29 Comments
3.6 Rating
  • Address:2203 US-41, Marquette, MI 49855, United States
  • Site:https://peppmotors.com/
  • Phone:+1 906-228-7279
Categories
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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