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Platinum Cars Marietta
1215 Cobb Pkwy SE, Marietta, GA 30060, United States
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Platinum Cars Marietta
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Le
Review №1

Elijah was a great salesman I flew in from Detroit to purchase my vehicle he came and pick me up from the airport Otis the finance manager was quick and fast and got me on the road in no time at all I would definitely recommend Platinum motors to anyone who is seriously looking to purchase a luxury vehicle.

18
Review №2

We had just moved from New York to Atlanta and needed a car asap! We tried several places but Micheal was the most knowledgeable and customer oriented. We never felt pressured, and the process was seamless, not to mention we got the best price in town for our car! Micheal couldnt have been better, I would definitely recommend him and Platinum Cars to anyone looking for a quality vehicle.

Ja
Review №3

My Husband and I would like to take this time to thank our salesman Michael for and awesome experience yesterday when choosing my retirement car. Today Michael was off and Elijah stepped in and completed our transaction. Elijah was great, very friendly, trustworthy and professional. He got us out in no time at all. Thank you so much for such good customer service. Highly recommended!!!!! James and Shirley Teal

Li
Review №4

Elijah was amazing! Great experience! I highly recommend Platinum cars of Marietta. They were very professional and went above and beyond for a great experience.

Je
Review №5

Elijah was an awesome sales man. He got my nephew his dream car at an affordable price. Thank you!

Zh
Review №6

Michael is an excellent resource from start to finish! He is very knowledgeable and will go above and beyond to make sure that you are satisfied. Whatever questions or concerns you may have will be addressed with skill and profession. It is undeniable that he is passionate about providing exceptional service to his clients.

Tr
Review №7

Eli was extremely helpful and professional he made our buying experience easy. I would recommend using him whenever you are ready to purchase a vehicle.

Mi
Review №8

Elijah was nothing less than absolutely incredible! He made my buying experience so hassle and worry free! Very efficient and prompt. Anything I needed was quickly attended to! I would totally recommend! Left there with a smile on my face! Thank you so much Elijah!

Ja
Review №9

I was fortunate enough to have Elijah as my sales person. He was diligent in his efforts to make sure I able to get approved for the car I wanted. The best part of having his help is after I paid my money and drove the car off of the the lot, he continued to help me and answer all my questions. He even had me bring the car back and put new brakes on the car because the brake light came on. I purchased a 2018 Maserati so this was a very expensive brake job. I appreciate that after his job was done he went above and beyond to make sure I was happy. I almost did not come to this place because the reviews were mixed, I can tell you if you want someone to have your back choose Elijah!!!!

Ka
Review №10

We had Michael at platinum cars help us with our car purchase. He was amazing and the dealership was very helpful. They were willing to fix minor imperfections that the vehicle had, with no fuse. Everyone we had contact with was gave top notch service.

Al
Review №11

Loved working with Sandra on the purchase of my C300 Coupe. She was super friendly (yet genuine), very communicative and provided amazing customer service. She answered all of my questions and went above and beyond to ensure I was satisfied and comfortable with the process. Would definitely recommend!

Li
Review №12

Elijah is hands down the BEST salesman I have ever had the pleasure to meet and work with. He made this process easy. He was professional and very knowledgeable of the vehicle I purchased. Very friendly, personable, and respectful! There was no haggling and I was not in the dealership all day. Thank you Elijah for your kindness and your service!

De
Review №13

Michael is a great salesperson. I know cars and sales and this guy knows his stuff. They also have a nice selection of cars here. I will definitely be back! Go see him if you are considering buying a car.

Do
Review №14

Working with Michael was an absolute pleasure! Michael was extremely patient, I never felt pressured in purchasing a car. The buying process was easy and Michael made sure to stay in contact with me even after the sale to ensure everything with the vehicle was working properly.

De
Review №15

This guy Elijah was the best car sales Man You could ever have. To the best of his abilities he gone make sure you get the car you want. It was a good experience for me for this being my first car ever bought at a dealership. And I will advise anyone who is looking for a good car to go to platinum cars Marietta and ask for Elijah he gone get the job done.

Mi
Review №16

I went into Platinum Motors’ Marietta location an hour before closing time just to look at a couple of used car options I was considering. Thanks to sales rep.Joshua Lynch, I drove a new car home. The process of buying a car is almost always a little painful, but Josh made it a whole lot more bearable. We quickly agreed on the trade in value as well as the purchase price. Along the way, each step was explained. Next came the financing. Again, things moved surprisingly quickly and soon I was in the new car on the way home. All in all, a good buying experience!

Th
Review №17

I want to thank Elijah, my salesman that did an excellent job from beginning to end with the purchase of my Dodge Ram 1500. I went to several dealerships before coming to Platinum Cars of Marietta and Elijah made it easier than the other salesman, He kept in constant contact and always was able to promptly answer my questions No long process, or waiting. He called me, told me to come get my truck. I will recommend everyone I know that’s looking to purchase a vehicle to go to Platinum Cars of Marietta and ask for Elijah. Thanks again,

Je
Review №18

Elijah made my car buying experience pleasant. Elijah was very knowledgeable and attentive to what I desired in a vehicle. Elijah was patient in my indecisiveness and helped me in choose an amazing ride. Thanks Elijah and staff at Platinum Cars Marietta. This is the place to come for your vehicle needs and a great experience.

C.
Review №19

SENSATIONAL 💯💯💯 Absolutely the best service I have received during a car purchase. Elijah was excellence in motion while selling me my Mercedes. Platinum is definitely true to there name. Thanks 🔥🔥🔥

Ca
Review №20

This dealership is a scam after 2 weeks of purchasing a Cadillac Escalade 2016 they offered me to buy an insurance for the car 5 thousand more!The radio screen stopped working and the didn’t want to cover mind you it’s more than 1,000 bucks to repair it. the brakes worn out had to change that and started marking check engine !They didn’t respond to nothing manager didn’t talk to me went in several times and didn’t even meet the manager!And when they sell you a car they don’t even clean it they just put paper on the chairs😖Do not buy your cars here!

Br
Review №21

My experience with Elijah and Platinum Cars Marietta was as professional as it gets. He was able to answer every question I asked. He is knowledgeable and easy to talk with. I would definitely recommend him to anyone looking to purchase a used car.

He
Review №22

Purchased a Infiniti Q50 from this dealership, car is amazing first off, but later on I found out that front left wheel had a missing lug nut, causing it to vibrate a lot on the highway(plus total of 4 lug nuts stripped)rear tires were mismatched, one is 275/40r19, one is 255/35r19. Not to mention that they had 2 Q50 for sale, one grey and one white, I called for the grey one, they said they have it on the lot, when I got there there’s zero Q50 on the lot, Grey one was getting serviced, white one was somebody’s loaner car for that day, later on the sales person called the lady with the white Q50 to come to the dealership with the car and I ended up purchasing it. Whole process took 7 hours….. went in at 2pm left the dealer at 9pm. They wanted me to leave a 5 star review as I pulled off the lot, but 4 is the most I could give. It’ll be better if they paid more attention to the details.Edit/add on: front brake rotors were just totally wrong….. car came with rotors from the base Q50 which doesn’t have the sport calipers, I have the sport calipers so rotors should be way bigger, half of the brake pad were just there not getting contact with the brake rotor at all. If you are deciding to buy a car from here do enough research first and inspect everything before you sign any paperwork.

Pa
Review №23

We found the vehicle we had been searching for at Platinum cars of Marietta and Elijah was so awesome to work with. He was so helpful and did a great job! A great experience!

Sh
Review №24

Michael Smith was awesome! Found a great car and hassle-free buying experience. Would definitely recommend working with this car dealer.

Ma
Review №25

Im still waiting for the right car. I spoke with Michael. He is so amazing. Michael was helpful, informative and kind. Hes very trustworthy and I will be returning here when Im ready.

Da
Review №26

Ask for Michael he is the best! He is patient, savvy, and very detailed. He went above and beyond for us and got us the best deal at the lowest possible rate.

Mi
Review №27

Wayne was great to work, he got me the truck I wanted, at the price I wanted .

Ja
Review №28

Elijah and the Platinum crew was very professional and did everything we asked regarding our new purchase. What an Awesome experience.

Sh
Review №29

Elijah was my salesman, he is very professional.He had on his PPD gear. He was very knowledgeable of the vehicle I purchased. The atmosphere was very becoming. I drove from South Carolina to purchase this vehicle and it was well worth my drive. I plan on sending anyone that I know in need of a vehicle your way. Thanks Elijah

Da
Review №30

This has by far been the worst car buying experience of my life. The people are complete crooks. Elijah acts like he’s there to help you but in all reality he doesn’t care about anything but making a sale. The manager Otis us the biggest liar of them all. They sold me a car that had more problems than what it is worth and didn’t want to fix anything on it. I had to take my car to the actual Nissan dealership where i live in order to get things fixed. There were also things that were part of the “we owe “ ang i was told that they would come pick up my car and drop off a loaner when the part came in and once they came in Otis acted like he never said that. Elijah and Otis are certified crooks and i would never recommend anyone to do business here

Sa
Review №31

Love our new car and the process was so quick and easy. Ask for Julie over there she was helpful and so friendly would definitely recommend this place to everyone.

Am
Review №32

I brought an awesome vehicle from this lot I dealt with a gentleman named Michael that was very professional and he definitely got my attention with coming back for additional vehicle for the winter !!!! Thanks again Michael I will definitely pass on your information to my friends !!!

Si
Review №33

My experience with Platinum cars Marietta was a good one. Wayne was my salesman and he was very kind, and patient. I came on a Thursday evening to look at a particular that I did not like after test driving. I was indecisive and drove several cars. I know this can be frustrating for salesmen but Wayne was very patient. I left came back the next day to make a decision on something. I decided on a Hyundai Sante Fe. I really liked the car! But once the sell was complete, and I drove it around, I felt something wrong. I took it back and told them I wanted to get something else, and Brandon approved this with no hesitation. I was expecting this to be a problem but to my suprise it was not. I settled for an Audi Q5 which I absolutely love. I must mention that Brandon was great Too. Very personable, knowledgeable. A true salesman but not pushy. He seemed like he really cared to get me in the car I wanted for what I could afford. Otis finalized my second deal. He was nice and personable as well. Id definitely go back and recommend them.

Jo
Review №34

I would give this business 0 stars if I could. I purchased a 2017 Hyundai Sonata from these people on June 14. Every one was so nice, PK was my salesperson. He was really determined to get me in that car for some reason. Very adamant about us leaving a Google review too. When I arrived, the car was out with another customer so me & my family waited about 2 hours for it to arrive at the lot. That was no problem. I signed my papers & pulled off around 4pm. June 16, Otis, the manager, is calling me and asking me about my income. They had me under the impression that I was approved by the bank when I was pulling off but this was NOT the case. The car starter went out in this SAME day. When I called to tell them about the car not starting, everyone had A COMPLETELY different attitude from when I was just in their office purchasing a vehicle. Otis and PK gave me and my mother multiple snarky remarks and attitudes. They didnt want to even fix the car. Told me I could not speak to the owner because she does not “want“ to talk to me. Long story short, I just asked for a refund after seeing how their attitudes changed overnight. I went to pick up my refund check today & the total was 5.3K, mind you I put down 6k for this car. I had to pay for days & mileage that I didnt even get to use the car for. When I showed concern about the total I was getting back, Otis got sarcastic with me, giving another snarky remark. As were leaving, PK walks up to me and my mom with a malicious smile as if he knew what the situation outcome would be. I am honestly disgusted by the service that we got. These people do terrible business. They didnt even pay for the towing to get the car way back to Marietta (I live in Stone Mtn.). These people will take advantage the best way that they can so please be careful with them!

Ma
Review №35

Julie was friendly and easy to deal with. Price for the vehicle I selected was great. Well under the KBB value. Process was hassle free, no haggling over numbers and the best part.....I did not spend the entire day in the dealership trying to buy a vehicle. Will visit here again when its time to get my wife a new vehicle.

Bi
Review №36

I was helped by a guy named PK. He was absolutely amazing. His knowledge of cars, specs as well as the the financing aspect was outstanding. It was a painless and fun experience. He was extremely hard working and diligent in his attempts to place me in a vehicle that I desired. All this combined I left with the best purchase experience I’ve had for vehicles and would 100% return to him for future services. Thanks PK for getting me into a car I love every day!

re
Review №37

My first time here and could not be more pleasedMichael was very knowledgeable, professional and a true gentlemanWould recommend this dealer to anyone looking to buy a car

Bl
Review №38

I have NEVER felt more insulted by the patronizing / condescending way one of their salespersons treated me today. The reason I initially sought this place of business was because of its reviews, which after my experience, I believe that these reviews were fabrications. First, I would forewarn any perspective consumer of the mixed messages this company practices. Second, their approach to professionalism is reminiscent of traditional misogynistic snake oil salesmen, which made me feel like I needed to bring my Uncle/Dad/Husband just to have a straight forward discussion -and treated with dignity, and not my gender. If there are other dealerships willing to extend hospitality, courtesy, or just reverse their patriarchal thinking in handling female identifying consumers, please go there!

El
Review №39

Elijah did a great job in my sales process. Came in on his off day to seal the deal. Nice doing business with Elijah

Im
Review №40

Michael was extremely kind and helpful. I really appreciate it.

Do
Review №41

Big thanks to Mr. Wayne for helping us get our family car. It wasnt an easy search but the team at Platinum cars made the search much easier. The cars are in great condition and well priced. the search is finally over! God is so good!

Je
Review №42

Great experience working with Michael at Platinum cars of Marietta. Very knowledgeable, no pressure, and phenomenal customer service.

St
Review №43

I have purchased over a dozen cars since the early 2000s and I must admit that this by far has been the absolute best experience, ever. My requirements were relatively straightforward: 1. a robust selection 2. competitive pricing 3. a streamlined buying process 4. less salesman pressure and PK knocked it out of the park on all fronts. This was my first transaction where I can say with confidence, I realized the best of both worlds (online car-buying + in person white glove service). Moving forward, I will certainly be relying on Platinum Cars Marietta to continue expanding my car collection. I am not sure what PK stands for but if I had to take a guess based on my experience, I bet its Professional + Kind = PK. Wishing Platinum Cars Marietta continued success. Thanks again to PK & Team, well be in touch soon. Cheers!

ch
Review №44

I have not been able to find the car I am looking for yet because I am meticulous when it comes to vehicles. However, PK and Brandon have made sure to stay in contact with me through my SLOW process to make sure that they meet and exceed my every need. I have never experienced Automotive service that puts the client first. For that reason PK and Brandon Cain have my loyalty. I recommend everyone to go see these two for your auto purchasing needs.

de
Review №45

Now that was easy!!!. I received the best customer service. My salesman, PK, was a delight. He was very patient and helped me find the right car and the right financing that worked for me. There was never any pressure and I never felt uncomfortable. This was the best car buying experience that I have ever had. I will only buy cars from Platinum now on.

de
Review №46

Service was amazing, Julie Womack was on it! She called us back immediately, sent us back all the information we needed in a timely fashion. Incredible service 👌🏽💯

Br
Review №47

JULIE WAS THE BEST. She was super quick and straight to the point. I LOVE HER. If you come here please ask for Julie. 10/10 Would come again!

Ke
Review №48

DO NOT BUY A CAR FROM HERE!!!!They have this many 1 star reviews for a reason! Never cleaned the car when we purchased even though they said they did. (Found precious owners hair pins and trash in car). The car was likely never even worked on there, as there was significant damage to the brakes which we were never made aware of.Their “customer service” is a joke, and they just want to sell you a car and get you out of there. Go elsewhere!!

Ro
Review №49

Awesome service fast safe see Wayne an Otis get you in an out fast

Ro
Review №50

We are very satisfied with the Super fantastic customer service that we recently received from Sales Team Member Wayne Axle. He was very knowledgeable, kind and helpful. My daughter and I, along with her baby and toddler recently visited Platinum Marietta. My daughter was in search of her dream SUV, and she needed to make sure that there was adequate leg room for her toddler. She literally wanted to place him in his car seat in each vehicle before making her decision. Wayne was very patient and helpful as he put the car seats in each vehicle. Later, Wayne and Business manager Otis Flowers were extremely helpful in closing out a Great deal👍

An
Review №51

Excellent customer service awesome Associates Wayne in sales And Otis in Finance ate the absolute best great variety very stylish loving my new Range Rover!!!

Sa
Review №52

I would highly recommend Platinum cars Marietta. They have good quality cars and the prices are fair. PK the salesman helped me out. He’s very knowledgeable, friendly, and professional. If you need a nice reliable vehicle, hit him up!

Ja
Review №53

Overall great experience! Came in knowing exactly what I wanted and left with better than what I wanted. Fabian was very polite and nice to work with. He just wanted to make sure I was happy and comfortable throughout the sales process. The manager was great to work with during the negotiation process. Left with a couple of scratches on my new car that they couldn’t get out because it was used and an empty tank, but doesn’t outweigh the positives.

De
Review №54

Had a great experience with Platinum Cars Staff! Everyone was great and friendly and ensured that I was taken care of. Cant write this review without thanking Michael, David. I appreciate Michael for his, humor, honesty and reassuring that I got the best deal possible on the car that I wanted. He pointed out all the bells and whistles of the car. He wasnt pushy on selling me a car at all. Would give him 6 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️ David provided me with a great APR rate and ensured that the total price I paid was within my budget. I received the PLATINUM treatment. .Thank you guys!

Al
Review №55

Guys if you want to buy a good deal car come to this place and I am definitely recommend to come see Elijah. He is very professional, care, kind and friendly.

Ke
Review №56

Josh was great, he was patient and honest. The process was easy in buying my car. Josh went above and beyond to make sure I was happy with my purchase.

Co
Review №57

Michael is a great sales man and they have great prices on really good vehicles. Ask for Michael when you come in he will take care of you.

Ja
Review №58

As everyone knows a car buying experience can be quite daunting. Although my experience at Platinum Cars was marvelous! Thanks to a great salesman PK! He answered all my questions and made sure I felt completely comfortable with my purchase! The whole process with quite easy! If youre in need of a new car go hit up PK at Platinum Cars in Marietta!!

Pa
Review №59

I recently purchased my first luxury vehicle from Platinum Cars Marietta and I couldn’t be happier. I came in knowing what I wanted and they made sure that I left with what just that, at a cost that worked within my budget! It was an ideal car buying experience and I plan to refer everyone I know who’s looking!

Ju
Review №60

I was in a bind and Julie did her best to get me back on the road ASAP. I would give more stars if possible.

da
Review №61

I was passing by Platinum Cars Marietta en route to purchase a vehicle from a totally different car lot. I decided to stop in, long story made short, I never made it to the lot I had initially intended purchasing from. My salesman Josh Hinds was excellent and knowledgeable. I purchased an Audi A7 and the car buying experience was made easy and timely. If looking to purchase a vehicle from here, ask for Josh and you will not be disappointed.

JJ
Review №62

Had a great experience working with Josh. I never felt pressured and he treated me like a human being, unlike what I get from Jacob at Atlanta luxury motors. Well done. I would consider buying from him again.

Er
Review №63

If there were a picture to describe the perfect salesman, Elijah H. would be that photo. Patient, knowledgeable, professional, thorough, and kind are just some of the things about him that made my experience worth the 3hr drive. I love my ride and I enjoyed my time at Platinum Cars Marietta. The entire staff made me feel so welcomed. I didnt feel cheated on a deal and I would definitely buy here again.

sh
Review №64

By far the best experience I ever had purchasing a new vehicle. My salesman PK was great! Not only was he very knowledgeable but he was extremely patient and listened to all of my needs and pointed me in the right direction. I will definitely recommend Platinum Car Marietta. And make sure you Ask for PK!!

Ja
Review №65

EDIT TO LAST REVIEW:I bought my car 4 months ago, and just got it inspected on my own thinking they did their due diligence before I bought it and I just needed a regular oil change - wrong. I essentially have no brake pads in the front or rear, need new spark plugs, need an AC cabin filter, need an oil change, and need an alignment. So buying a new/used car just 4 months ago and spending ~$2k to get all of the essentials fixed.This is all aside from the bad experience I had just within the first couple of weeks buying the car. I had to leave the dealership with low fuel, my passenger vanity mirror broken, scratches that they tried but couldnt buff out, and all around bad customer service after the purchase. I soon learned right after my purchase the salesperson who helped me also was no longer there, and had a completely new staff who didnt help me.I highly recommend NOT buying from this place, and if you are really considering it then get your own inspection done on it before purchasing. Do not trust their service team.

Th
Review №66

Had a wonderful experience at Platinum Cars, Pk my sales rep made the entire process easy and efficient without any pressure. He helped me find exactly what I wanted and explored every option available to me. I will definitely be recommending everyone I know to him!

Ja
Review №67

Our salesperson Maleka was awesome! She made our experience with the dealership very pleasant and hassle free! Super nice with a great spirit. Definitely ask for her when you are ready to get a car!

Co
Review №68

I live in Quincy, Florida nearly 5 hours away. I searched everywhere since Dec 5th for a Black on Black Audi A8 with low miles and perfect condition. I came across one that was located at Platinum Cars Marietta and Elijah was the first person I talked with and with his professionalism, compassion for his job, communication and respect along made my decision much easier. He stuck with me every step of the way until it was time for me to pull up to drive My Beautiful Audi A8 away and take it to our New home and I Absolutely Love My A8 😘😘🤞🏽🤞🏽🤞🏽 If I had to purchase another vehicle I would differently take that 5 hour drive again. Thanks so much Elijah🤞🏽💯 I appreciate you🤞🏽🤞🏽

Da
Review №69

It was a really fast visit and they really made sure i was satisfied. They showed me a few different cars and trucks, and all of them was Nice and clean. Any issues i had or pointed out they gladly addressed it. Sale man Josh was the guy that help me make a great choice 2019 Rt 2018 Jeep Me and my wife are happy and truly the1st time ive ever not felt drained after being at a car lot. FYI. ASK FOR BRANDON HE GO YOU.

Er
Review №70

Elijah Hayes was super helpful and very knowledgeable answering my questions!

Ap
Review №71

My experience here was great! Elijah and Otis were both great to work with. They answered all my questions I had for them and were very patient,not pushy whatsoever! Id highly recommend going here. Thank you Elijah and Otis for everything,I love my Q7.

Ch
Review №72

Julie was sweet & helpful. Easy to work with & pleasant.

An
Review №73

I got a great deal on a car and Josh was very helpful in doing so. I hate the whole typical gotta talk to my manager feel of car sales, but Josh wasnt like that and was very personable. I appreciated the straightforwardness and honesty, and Id definitely look to buy from here again next time Im looking.

Ab
Review №74

I really loved how Julie was so understanding and how corporate she was with . Excellent service!!! Definitely coming back !!

Li
Review №75

PK was awesome! He made the car buying experience fun and enjoyable. He was able to get me in and out quickly and in the car I wanted! Definitely would recommend going to see PK at Platinum Cars Marietta for your automotive needs.

Pe
Review №76

I have purchased a Nissan 2012 the sale went just fine. The only problem I had I havent received the Carfax. I have called the sales person several times. He promised me over and over to email it to me it never happened. I called the office the were very rude. I never received the carfax I went on line and purchased my own for $ 39.00.

Le
Review №77

I walked in to buy a Mercedes-Benz E300. I was dealing with Michael the best salesman in the world. Not only was he willing to fix the E300 for every cosmetic problem that I had with it, he agreed with me over my husband on a Maserati. We test drove the Maserati and I got one of my favorite cars in the world. My husband came in wanting a Benz, between Micheal and I, we bought a Maserati. He was honest, Hilarious, very informative, knew the product well, as well as sold me an amazing car. I can only get five stars, what he deserves is six, so here is the other one. 🌠

Er
Review №78

Its a new dealership that is really trying its best to make an impression. I searched for a month for my new truck throughout the country. Literally. The price and the service was impeccable. Elijah, my sales rep, was humble, considerate and if he didnt know the answer, he knew where to find it. I would definitely give them a look.

Ke
Review №79

Josh Hinds was great to work with. Wasn’t pushy, wasn’t aggressive, very easy going which is hard to find in a car salesman. Definitely worked with me in getting my new vehicle to where I was comfortable. Thanks Josh

Jo
Review №80

PK helped me find a beautiful Mercedes at a great price. He also was very courteous and took all Covid precautions. Quick and easy. Will be back for cars in the future.

Sh
Review №81

It’s rare to find a dealership or a salesman that makes buying a new car so easy. I will always go back to PK for my car needs! He put me in my Panamera so quickly. I’m beyond excited and happy with my purchase!

Tr
Review №82

Josh is a great salesman. Professional and personable! He made sure I understood all the paperwork and answered all of my questions! Go see him at Platinum Cars in Marietta for your new vehicle!

Is
Review №83

DONT EVER COME HERE! LIES AND CROOKS IS WHAT YOU WILL BE DEALING WITH. SAVE YOURSELF THE HASSLE AND GO ANYWHERE BUT HERE. THEY LOVE YOU BEFORE THE PURCHASE ONCE ITS DONE THEN THEY CAN CARELESS. RUN FAR AWAY!

Ra
Review №84

PK was absolutely amazing can’t believe he’s nit in management love my new CLA 250 2016 wish hom the best

Bl
Review №85

Bought a new car here recently and was very impressed with my experience. I lucked out and got a good sales rep named Pavan and he made the whole transaction clear and easy. Very happy with my decision to buy from this dealership.

Th
Review №86

First time my wife and I bought a car and Sunny made it such an awesome experience and not only was everything thoroughly explained to us, we never felt pressured into anything or like he was just trying to make quick money. We went in thinking we were not going to be able to get the car we truly wanted and we got better than ever expected. The entire team of Platinum Cars and especially Sunny gave top tier customer service! Very patient and very kind people!! Highly recommend!

Ch
Review №87

I needed a family vehicle for my growing family and PK (sales personnel) was extremely professional and very helpful. He really knows his inventory I was in at 3:30pm and out @ 5:30pm. Amazing for a used car deal really.

Al
Review №88

Wayne and Brian was very helpful they answered all the questions I had. I was in and out fast I was not there all day lol. The truck was clean and got a good price for it.

Ma
Review №89

Michael was my salesperson and he did me a fantastic job in finding my car. I would recommend everyone to Michael. He is understanding, patient, and he makes sure your needs are met. Thanks Mike for doing such a great job. #Lexus

Jo
Review №90

Got a great car at a fair price. Wayne was a pleasure to work with! Management seems committed to making sure we are happy! A+++.

Hu
Review №91

I had a great experience last weekend when I was out looking for a car since mine broke down I had stopped at many dealers but this was the only one that made me feel like I was really being helped by genuine and caring salesman. I was helped by a salesman named josh who went above and beyond even though he knew I wasn’t buying anything that day which I really appreciated I will definitely keep this dealership in mind when I’m ready to buy and I think every one should check them out if you don’t like how most dealerships treat you as a customer.

Ab
Review №92

I would highly recommend buying your car from here for sure ! Fabian the Sales man was well aware of what he was selling to me and knew exactly what I was looking for. I love my car and would recommend friends & family to go to this place and ask for Fabian!

Ca
Review №93

Worst experience ever. Customer Service is horrible. Was gonna consider buying a car from them but as soon as I said I had to go think about it and/or compare from other dealerships around their attitude changed and the manager “Pk” Was extremely extremely disrespectful and said they were not in the business of test drive.. their attitude towards customers should not changed just because I wasn’t gonna buy a car at that particular moment.

Jo
Review №94

This car dealership turned out to be a bit on the smaller side, but it did have mostly high-end cars. My wife and I drove in from 3 hours away to test drive a 2015 BMW 428i Convertible that wed found on Autotrader. The saleswoman, Maleka, was very nice and helpful. The manager was also friendly, and at no time did I feel like I was being pressured. The overall experience felt similar to visiting a smaller version of a CarMax dealership, where Ive also been treated well and have never been given a high-pressure sales pitch.The only disappointment was the car itself. When we saw the car in-person, we found that the front bumper had a snapped or missing fastener that was causing a small bit of separation in the gap between the front bumper and the front drive-side fender. We walked around to the passenger side and noticed several dings and scratches on the door that were not visible in the photos on the web site. We then got in the car, and I started it up and tried some of the options, such as lowering and raising the roof. Everything was fine until I tried the stereo. Tried the FM radio. No sound. Satellite radio. No sound. I wasnt very familiar with BMWs user interface on their electronics, and I found it very unintuitive to use. Some of the controls are down by the shifter and others are up by the screen. You have to look down to where the shifter is to find the right controls to press and then look back up at the screen. The menus were awful to navigate, and at no point did the system give me any feedback to indicate that I was properly selecting stations, setting the volume, etc. Then I noticed a yellow triangular warning light with an exclamation point had lit up on the dash. I consulted the manual, which told me how to access a menu where I could see the error message. No messages were there. After spending a good 15 minutes trying to navigate the system and figure out what I was doing wrong, I asked about both the light and the stereo. They had no answers but said theyd check on them while we took it for a test drive. The test drive went fine, although the shifter was weird. You had to press a button on the left of the knob with your thumb to get it out of park, and when you did and pulled the knob toward you, it immediately shifted into drive instead of reverse, which was disconcerting. Pushing forward got you into neutral, then again to get to reverse. That was inconvenient at best and awkward at worst. We tried out different modes and finally found Sport+ mode, which I liked. After we got back, we let their service mechanics look it over. It turned out that the satellite radio was broken and was preventing any sound from coming from the stereo. This was also causing the warning light on the dash.We decided not to buy the car, but that was entirely the cars fault. Our experience at the dealership itself and with the people there was fine. The only thing I can say is that I might have expected a high-end used car dealership to have addressed the door dings and scratches, the bumper fastener and to have tested all the cars systems, including the stereo prior to a potential buyer coming in from 3 hours away. For that I have to ding them one star.

Zs
Review №95

First and foremost, thank you to Josh for your patience! If youre ever in need of a pleasant car buying experience please dont hesitate to visit Platinum Cars Marietta! Very nice, enjoyable experience.

Ha
Review №96

Can’t say enough about PK! He knows about his cars and sent me exactly what I was looking for without wasting my time. Will definitely recommend him to everyone. Thanks again!

Jo
Review №97

Platinum Cars has such an amazing environment. I pulled in just to look at a black Toyota Highlander and two hours later I left in said Toyota. Im so happy. What a great deal I got!

G
Review №98

Was referred by someone I know and I must say PK was superb. Handled professionally to all concerns. Will be back to see him again in the future. Rock on!

Bi
Review №99

Great car buying experience!! PK was knowledgeable, no high pressure car buying experience, no tricks or games, straight forward, and honest. I would highly recommend him as your go to car salesman!

Br
Review №100

My husband and I worked with Maleka and she was AMAZING! She really took her time with us and made sure all of our needs were met. If you want a stress-free and personable experience please ask for Maleka!

Information
97 Photos
100 Comments
5 Rating
  • Address:1215 Cobb Pkwy SE, Marietta, GA 30060, United States
  • Site:http://platinumcarsmarietta.com/
  • Phone:+1 678-355-5222
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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