Weve enjoyed our bed from Verlo for four years, and the sheets we purchased at that time just took a dive. The sheets are a bit pricey, but the Bamboo sheets stay comfortable.
We walked in expecting the mattresses to be way outside of our budget... and some certainly were, but we found a set about in the middle that we really liked, that we could live with. The warranty they offer is really great!The mattresses are built after you order them, right there at the store. They have delivery and set up available too. We ordered on Monday and expect delivery on Wednesday afternoon!The sales person was very knowledgeable and was able to answer all of our questions. He told us things about firmness and comfort levels that we didnt know.It was great trying out the $5,000 mattress!
No mask and very patronizing employee. Will not be back. Have purchased many items in the past and was going to make a large purchase.And, I typically only take the time to post positive reviews, but for this, Ill make an exception.
Sales person knowledgeable. Delivery guys super nice, did a great job. Aim to please!
I have done business with Verlo for years and have been so satisfied I dont bother to check out other brands. They accommodate individual needs and preferences on all levels from mattress type and construction to finance range to delivery arrangements. They are also very knowledgeable about their product. In the case of any miscommunication theyve been very gracious in meeting my needs even when Im the one who made the error. The mattresses have never disappointed and last longer than the guaranteed time :-)
Very nice and helpful staff. Amazing mattresses built to your comfort. 💜
They make your custom mattress the way you want. Almost same day delivery. The delivery drivers are awesome, and seem to know what they are doing!
The best place to buy a mattress.
We bought a mattress set from Verlo a few years ago. I never thought Id spend that much on a mattress but it was worth every single penny. Its perfect for us and weve never slept better. Our set is a king size and very heavy. When we realized there was a tear in the fabric, probably from moving it, they came and picked it up to repair and returned it the same day. I like knowing we can make adjustments to our set if we choose. I would recommend them to anyone.
Manitowoc Verlo has tremendous customer service! 5 Stars!!! I bought a futon at a Verlo in a different city and the owner/manager in Manitowoc has been so helpful. When we had issues arise (even past warranty) with the futon he has gone out of his way to help us. Thank you Manitowoc Verlo for being so fantastic. I would definitely recommend their customer service to anyone.
Troy helped us find a new mattress. Will be built to our specifications.
No pressure and laid back.