Went to change a new battery and new tires. Amazing services! Got them done within 30 minutes. I did not even finish my shopping tour inside. $10 labor for installing a battery. Excellent deal and great services.
Oil change, tire rotation, and wiper replacement were all done correctly in a timely manner. Prices are good too.
They repeatedly refused to work on my vehicle and couldn’t explain why when asked.
Its first come, first served so get there early.No problem getting the needed repairs but communication from the front desk was lacking.
The guy was super friendly and put air in my tires and made sure all the tires were at the right psi before I left. I was in a hurry for work and was in and out in plenty of time. Not many know they will put air in your tires with no charge and they are not annoyed when you request it. I was super happy to learn this.
Service department opend at 7am. We arrived at 7:05 am 3rd vehicle in the parking lot 1st customer requesting to purchase IN STOCK tire . Were told that it could be 1 1/2 hours to 2 hours until the service would be completed. At 12:00 pm we left! Never ever again! You win Walmart! You finally taught me a lesson
Battery check. Taking two hours . Unacceptable
Service lady was very disrespectful. She initially told me she couldnt change a burned out tail light because she would have to disassemble the cars trim. When I offered to show her how to do it in under 3 minutes, she said no, I am fine and stormed off without listening to my concerns.
Horrible customer service
They told me I needed a new starter after they ran my battery down by leaving a dome light on when I was getting new tires installed. Jumped it in the parking lot and was on my way. Other than that the guy was friendly and it was pretty fast.
The associates here have been very knowledgeable and absolutely professional while steadily working through a seemingly busy day. I am very satisfied with my service.
Very nice customer service got my oil change for my daughters car I was out of there in about 1 hour
About one out of three times I go nothing goes wrong and I am completely satisfied. Others can take some time to figure out. You need to be vigilant about their work. I have had anywhere to flat tires after I went to the wrong amount of oil put in the car. Minor and correctable things mainly. They are by far the cheepest which is why I keep going back.
Two hour wait on a Tuesday at 9 am. Then I get a call an hour and a half later saying they canceled it because I parked in the wrong place when no one told me where to park. Then they say I have to wait again when the mess up was not my fault. I had to leave by 1130 on a 300 mile trip and desperately needed it done so I had to figure out how to do it myself and risk messing up my car. It’s also 10 degrees outside and snowing and I have no garage so one can see why I was hoping they’d do it right. They were polite at least but that doesn’t make up for them not being willing to fix their mistake and causing me a lot of time trouble and money accordingly.
Never had a problem with them. Longest wait time was 2 and a half hours but then again it was an oil change and new tires. For everyone claiming they are slow because you came in on a Saturday or Sunday, thats your problem right there. Dont go to a service when they are bombarded on the weekends.
I came in to get an oil change and a tire fixed. They told me it would be an hour. An hour late they told me they couldnt do the oil change because something on my car was broken, not there fault but I am irritated that it took them an hour to figure that out. Now Ive been sitting here for an additional 45 minutes waiting on the tire fix. I wasnt planning on wasting my entire morning sitting on a bench in the Walmart. I came early so that I would be able to get this done early. Im thoroughly pissed.
Very helpful
They dont pay attention to anything. Nor do they listen to anything you say. I told them I brought my own oil and oil filter, what do they do? Use there oil and filter. And try to charge me almost 70 dollars! No thank you!
I am not sure what the outcome is going to be as of writing this review but from the reviews from the last month you all need to read this before taking your car there. I have had nothing but problems since Oct 3 when they put a new battery in and according to the dealership I had to have it towed to afterwards say they put the battery in wrong. Now after putting in a new starter, new alternator and a better battery it is still not working right. When the finale answer comes in on exactly what the outcome will be I will come back and write about it.
One is beyond generous!!! Four people standing around a line of cars needing repairs or new tires, its shift change do we arent taking any new tire tickets. Are you kidding me???? Tire repairs on a single tire take 15 to 30 minutes depending on the tech!!!
Second time buying tires from here. This time we waited for a long time. Employees were disorganized and not very friendly.
Ive had good experience here for the most part considering how cheap and convenient it is. If theyre not busy you can expect to be done in about 30 mins. If theyre busy then plan on adding a couple hours to what they actually told you. They told me between 2-3 hours and its now been 5 hours.
We got there at 6:47pm needing a tire mounted & balanced and we was told they wasnt taking anymore tickets today @ 6:50pm. The tire & lube shop hours say it open till 9:00pm. We asked to speak to the manager, and we was then told by the manager he was short handed and too busy to take anymore tickets because he has a set of 4 tires & 3 lube & oil changes to do with only him and 2 other technicians to do so. Thats 3 Techs with over 2 hours to 3 lube & oil changes & mount 4 new tires purchased from Walmart and the dont have enough time to do all that & mount & balance my tire. I threw enough of a fit he finally said he would try to fit it in. It cost me $28.43 to get 1 tire put on a rim without a tire on it, and an almost 2 & 1/2 (2.5 hours) wait for 1 mount & balance. This is outrageous Walmart is an evil corporation, and in my opinion criminals cuz thats as bad as being mugged, robbed.
I was told two to three hours for two tires and an oil change... Ive now been sitting here for 4.5 hours and I still have one car in front of me for tires... in 4.5 hours theyve done 4 tire services... this is absolutely ridiculous. In the past couple times Ive been here Ive never had problems so I dont know what the deal is today
Saves some money but very time consuming. One hour promise turned into two.
Always quick and polite. Great customer service.
Sometimes its convenient but sometimes its crowded
The price was right. They got the job done and the staff were informative and helpful!
Wasnt as horrible as some places, but a lot of room for improvement. Called ahead said only a waiting line of 2, get there its 5. Figure ok it happens, go about my business waiting which the mechanic said it would be 2 hrs to do the actual work to get 4 tires changed which is exceedingly long. Our local tire shops in Marshal county can have it done in half or less time than that. I ended up waiting 5 hrs and they tried to keep my old tires when I specified before they ever took my keys that I wanted them for spares, I had to show them my receipt that there was no tire disposal fee in order to get my tires back.
My daughter took her Volvo in for a battery change and fix a flat. They couldnt figure out how to open the Volvo back gate to get to the battery, she had to show them. Then they called me, they couldnt get the back tire off.Me: excuse me? Why cant you get the tire off?Walmart: the lug nuts are too tight.Me: excuse me? Are you not a tire shop? Isnt taking off tires one of the things you do all the time?Walmart: Well, these are REALLY tight.Me: but, you are a tire shop.Walmart: really really tight.Me:Walmart:Me: Ok, well come get the car.A break over bar and 2 minutes I had the lug nuts loose.The service has gone steadily down hill the last 2 years. Ill drive the extra 20 minutes to JC from now on. Walmart TLE Manhattan is dead to me now.
They always have the batteries I need.
Took them 2hrs to put in 2 damn tires, would only recommend as a last resort... price wasn’t terrible
Quick, informative. Thank you for taking care of my tire and my car!!
Almost 7 hours for oil change and tire rotation with balance. Brought car in around 1pm on a Friday, it was ready just before 8pm. WasWtold entireeservice wouldwbe 4-5 hrs when I dropped it off. Ok, then my paperwork was incorrect, my mileage had gone from 38k to 11 miles. I asked to have paperwork fixed, was told they would have to rewrite the whole thing, so instead of fixing it in system they hand wrote mileage. Not big deal, but sticker on window still states next synthetic change due at 3511 miles. Ok, also found out Topeka had lost my engine cover on previous oil change. I can only imagine what else is wrong or missing. I will not take vehicles back here.Spend the extra money on tires and oil changes elsewhere, the free tire balancing is not worth worrying about my wife and child driving vehicle that has less parts than what I brought vehicle to the shop for. I understand Topeka may have lost the engine cover, but with incorrect paperwork from Manhattan just shows lack of attention to detail from Walmart tire and lube. Not worth the risk of safety in a State with 75 mph freeways.
I was topping off my tires (to 35psi, as the tile label states) that were originally bought/installed at another Walmart TLE about a year ago when I noticed a ripple in the sidewall of one. I took it to this Walmart immediately and asked them for an inspection for possible defective tires. After an hour all they came up with was (this is the gist of what they said): The ripple was caused by driving on flat tires. Plus your tires were low. Me: But I just came from HyVee gas station and filled them to 35psi? They did not have a response to that. Either the fully automatic tire filling machine at the Manhattan HyVee is WAY out of wack, or these people at TLE dont know what theyre doing. Im not too sure... so all I can say I will not be back for their TLE services.
Will never in my life return with a vehicle I was cussed out by a manager on the auto center becuz he wanted me to sign a waiver about damage that he said was pre existing but wanted me to sign it at checkout and I disagreed so he threw my papers in the trash and stormed out I spoke to the main ladie in charge she said she would speak to me on the phone after she spoke with him and I never received a call
They gladly and professionally corrected an error from a previous visit.
Nice Service
It took forever to get our Oil Changed. They were busy, but why cant they tell us the truth about how long it will take!?
Why isnt zero stars an option? Dropped off my car yesterday at 11:30am for a standard oil change and was quoted 2.5-3 hours. After 5 hours I called the store and no one had record of my order even though I got a paper slip receipt. I freaked out asking if they still had my keys (thinking someone maybe stole my car?) and she had to put me on hold for several minutes to finally locate my keys. It was about 7pm before they finally got my car in. All that headache and I got a whopping 10% off...yay. The lady who took my keys and my order acted like I was the biggest inconvenience for needing an oil change...WAKE UP THAT IS YOUR JOB. Do yourself the BIGGEST favor and go ANYWHERE ELSE.
I dropped my wifes car off for an oil change. We ran a few errands and also did some shopping in the store. We came back about an hour later as previously arranged and the store had lost the keys to my wifes car. After over an hour of searching and trying to call other employees (who were sitting in the break room) they finally found her keys. I will never have anything done at this site again!
Knowledgeable staff and courteous. Would reccomend to friends.
Walmart tire and lube almost got a full 5 review from me except right at the end they (more specifically the tech mounting my tires) dont understand proper car care. Yes I drive a pretty loud sports car, but this technician gave a lot of gas while starting. This has excess wear on the starter clutch, possibly transmission clutch but less likely but even more severe breif oil starvation. As the oil doesnt start moving magically soon as the key hits on. The oil pump is driven by the surpentine belt so giving it a proper startup is crucial. Also goosing the heck out of the throttle all the way out and back. For the kid saying hes got a total of 3 credential years in the field he did complete amatuer work. Dont for get wal techs. Our babies are in there and guys and gals like me are watcging you through those windows like hawks.
You all are smoking crack. Seems like the only time people go out of their way to write a review is when and only when theyve had a bad experience. Thats why you can never trust reviews. I ordered my tires online went to the store and had them put on and have had no problems. Only reason they didnt get 5 stars is because there was about $40 worth of fees thats hadnt been disclosed prior. Other than that, everything was perfect. Ill go here again for any other new tires I get. Paid$600 total when all said and done and was still $350 cheaper than the next cheapest business in town
Just needed wiper blades, alot of choices but at this particular time, the shelves were not very well stocked.
5hrs later for a flat. Employees were great though
Come in on Sunday at 3, cant get the car in to change 1 tire by 8 p.m. I ask if we can leave the keys and they can change the tire tomorrow and call us when its done. Told they cant do that, so Monday drive down to check car in to get the one tire put on. They wont give an estimate how long it will take. Call in 2 hours later and told it will be 3 hours. This is insane. Who takes,over a day to put 1 tire on. Never doing business with wal mart again, I dont have all day to sit around and baby sit my car. If it takes that long to get a car through, they need some sort of system.
I would give zero star. I saw horrible reviews before going there but went there anyway. Now I regret. There is reason why lot of people gave bad reviews. The lady in the front is very rude. And They would try their hardest not to give you any type of warranty.
3 HOURS and countin for a standard oil change, when they told me itd take 1.5 hours. Im reasonable, I know it is an estimate, but seems more like a number they pulled out of their a**. Came to Walmart for the convenience, but I sure learned my lesson there!
I have a FLAT tire and they couldnt find the leak so they didnt do anything. Took an hour and a half.
Stripped a bolt causing a really bad oil leak. I just wanted an oil change.
Got my car done in 1hr with no problems.
Got two Goodyears in and out in about an hour and ten minutes from a hundred and ten dollars
Good place and cheaper than other place but not high quality
Came in to get a new tire put on, ended up having to wait for over 4 hours. There were only two cars in line in front of me
I got there 6:30am and they didnt open until 7am. The workers help whoever they want first instead of going in the order of cars lined up. The workers are rude and unprofessional. Dont waste your time!
Waited 3 hours for them to change two tires, and they didn’t tighten them very well I could take the lug nuts off with just my fingers. If one of my tires would’ve fallen off while driving my child and I could’ve been seriously injured or worse. I will never be going back.
Sometimes theyre so slow. Make sure you have no plans if youre going here
Very Unprofessional, they didnt want to do the job that we were paying them to do and on top of that they were complaining about us with another customer. We only found out because the other customer happened to be someone that we know. Very Rude and Unprofessional.
This is the worst in time, quality and customer service. I am not doing it here again. Wondering why they dont care, what is the manager doing ????
Stay away from this place. Left a tire with a slow leak, picked it up three days later. When I went to put the tire on my truck a couple of days later the tire was flat. They never fixed my tire. Take your stuff to somebody who knows what their doing.
We had a bad battery (less than a year old ) which ruined the alternator so they were only able to recharge the battery until it strands us again
Would give 0 stars if I could. Went in to get my tires checked, to see if I had a flat. The lady working the front told me she “didn’t want to put in another car because it was too much work” and would take too much time. I saw them working on 1 car and there was only 2 cars in there. I asked her if she could please get it in anytime tonight and she said “no, come back tomorrow.” It was ridiculous, especially since they close at 10 and I was there at 6.
Very rude you take the car in there for one thing and they fixed three things and then they dont fix the thing that you took it in there for
I bought 4 tires from there a month ago. I had a blow out on one of the tires. I went back to walmart and was told they dont have that size of tire and couldnt even order it. Luckily Firestone across the street could help me out or I would have been stranded
Needed some antifreeze and washer fuild
Almost had a WHEELE fall off after taking my car here for new tires. I pulled over to find out I was driving with only 2 out of 4 tire nuts and the third one was loose!
Liars. Called ahead of time to check on the wait time and was told two hours. I got there within a few minutes and was then told it woulf take 5 hours.
All I needed was a battery change, and it took them 4 hours to get it completed.
Took about 1 hour 30 min for an oil change and a new tire. Not too shabby.
They were slow took them almost an hr to do an oil change
I got here between 9-9:30am for one new tire and an oil change and it’s been 2-4hours and my car still isn’t done, and they weren’t that busy when I got here!
2 hours later walked out with my keys and no oil change, very unimpressed.
The wait time is ridiculously long for what should be a short process.
3+ hours waiting for tire to be patched, this is bull
Long wait times but the workers are friendly
Over 7hrs to get two tires and a oil change
They did all they could do
Fast and helpful.
Quick service and reliable
Workers rude and don’t care
DO NOT USE UNLESS YOU HAVE TO!! Terrible customer service. Very very rude workers/mechanics. Do not call when car is done..
Had me in and out and were very friendly
Joke.
Long wait