Awesome service! I brought my car here for a second opinion and the cost was cheaper than the first place. They were kind and made sure I was satisfied with my brake service. The staff was very friendly and quickly serviced my vehicle. In and out. I recommend this place to anyone looking for fast friendly service, done right the first time.
Great Service Today. Staff was very friendly, definitely will be back.
I went in to get my car serviced and I have to admit I was surprised at how well my service went. I usually hate getting my car serviced because of past experiences but this went so smooth, and it was a breeze. I will be back!
I used to come here all the time. I went for an oil change and was told I needed a new battery. The car was working fine but I followed the recommendation and had it replace. It is now the third Monday in a row I have left home to go out and the car is completely dead. At first it was the dimmer switch (dont turn it all the way up), they something after factory is draining the battery (paid large sum of money to have all after factory wiring removed), and now...you guessed it came out on Sunday to go out and car is dead. There was absolutely nothing wrong before they changed the battery. They became argumentative when I came back and said it must be the battery. I called the dealership....will no longer bring any cars here.
Always great service, fast and friendly. This group is honest with what needs to be done, and offer fair prices. We love them, and are staying loyal customers after moving an hour away.
Excellent service always Never a long wait
Scheduled an appointment for 1210 during my lunch and noted online that I will be waiting for the vehicle. I arrive on time and an employee stated that the techs are at a meeting and I would have to wait. Would have been nice if someone would have notifed me before I wasted my time.
Very unhappy with this place came in for an oil change, they recommended tired rotation and alignment, now I have to get a new sensor and there’s an oil leak that they said they wasn’t there before.
Needed a alignment only place that was able to fit me in same day. Fast and friendly service was in and out with in 40 min, will definitely be returning for future service
Usually they are very good doing great job on time and they still working hard but my last visit they make me wait for 2 hours for oil change i thing is to much wait on top of that i call then first for a appointment they said I dont need to make appointment for oil change Im not to happy with them at this time I hope they can get better or they will lose their customer!
Watch out when you get a oil change, the new service advisor will try to rip you off. I take all 3 of my cars here for oil and rotation that is normally 45 plus tax. They tried charging me 77 total. When I asked why it cost way more then normal the new advisor said my car required full synthetic oil ( it doesnt according to the manual) and the previous advisor was giving it to me for free. They are trying to upsale you by saying it is required for there own bouns.
Aaron and John were fabulous! I went for the Works Package and a State Inspection. They found a leak that was repaired under warranty. Came back the next day with a concern about a noise when I braked. Aaron rose with me and discussed the proper repair. Quick Lane made all the necessary adjustments and I am completely satisfied. Will be back!
Best Service Ever! They got my new truck serviced exceptionally fast! Bill and John are the best. Ill be bringing all my vehicles to Quicklane for service from now on
Super bad customer service. I brought in the car because there was trouble with my car. Been here for 1 week and the car still doesn’t work correctly. Now they want me to wait another week so that a transmission technician comes and fixes the car. The workers at this place asked me what is wrong with the car. Which they should’ve fixed the entire time. How would I know? Am I the technician or are they? This place is complete garbage and I highly don’t recommend anyone to come here at all.
I came in at 5:45 PM told they will close at 6:00 and refused the service and suggested to come the next day before 5:00 PM. I came in today at 2:15 PM the manager said too busy and sent me to the main shop. I got to the main shop and they were busier than Quick Lane. Nobody at the main shop acknowledged me, they were busy in front of their computers. So I left the shop and went to AAA which I had a great service plus awesome coffe.
I had purchased a group based on the reviews but when I went I couldn’t get an appointment first time around and had to come back even though I went during the weekday. Also with the group-on they advertise free wiper but want to charge more. They guy at the front was friendly.
Always quick and friendly service! Great place for VA State Inspection- just be warned that their inspector doesnt work on Mondays.
Excellent customer service all the way around. Honest y is excellent. Does the job right!
The Quick Lane is my go to shop for all my service needs. Toby is always helpful and a joy to deal with. My vehicle always gets repaired correctly the first time. A customer for life!!
Never coming to this place again. Came here with my mom to plug her 1 tire and waited for 2 hours! No one would come to inform us what was going on. And when we did they told us 15 more mins after waiting a whole hour just to wait another hour came here around 2:30 just to leave at 4:30. Dont waste your time here
Service is slow but professional. Received a free carwash coupon for the long wait. I would reccomend calling in advance to find out how busy they are prior to your arrival.
Trust worthy place for car service of any brand & model.
They they best out there. The got my car in and out ASAP!!!! Nobody can say they don’t get the job done cuz they got you covered!!!
Great service! Honest and do not add or perform service if not needed!
I always take my own oil, filter etc.. I left a new airfilter in the car which I had told them only to change the oil, they installed the airfilter and charged me $17 it takes about 2 minutes start to finish to replace the airfilter on this vehicle. When I questioned it on the ticket Dan said they charge by time and I asked to see the time sheet then for the install he said there was none and so I said you cant justify the charge then. He then changed his story to its a set fee... Plus they always try to tell you need all this work done that is not necessary so they can charge you. STAY AWAY.
Been going there for years! Always good service and friendly service reps.
Not sure why its called a Quicklane. I went there at 4:30 and was told they didnt have time today to service it. Their hours of operation state they are open until 7:00. I asked about this and was told they didnt have enough technicians on duty. If you are going to let technicians go early then maybe you should adjust your hours. To tell a client that you cannot service their vehicle 2.5 hour before you close is unsatisfactory. Why are you a Quicklane???
This is a really good mechanical shop they take great care of all my cars I use them all the time. Very professional and always help me out with all of my car problems.
Excellent service. Handled my appointment quickly and for a reasonable price.
The guys always take great care
Manager here was very rude and did a lot of guesswork which cost me money and almost a week of work and ultimately couldn’t fix my truckThe good thing is you’re still in safe hands because when quick lane fails the customerbattlefield ford will step in and save the dayDave and his staff over at battlefield ford are very professional and it is obvious that their main concern is to fix the vehicle and not upsell you on anything you don’t need and they don’t do any guesswork over there they are very smart and will come up with a definite solution so you don’t have to fix your vehicle two or three times
Great place, Great pricing Dan and Carlos are great people!
The wait times at quicklane are always long. In fact the last time I was there I was told it was going to be two more hours because he had to let his guys eat. This was after I was already there for 1 hour.Front brake serviceOil changeTire rotationInspection.Its always the same at this place. Slow slow slowRidiculous
Always helpful and quick.
They do good work and fair
Good service and fast
Good people working here
In and out in an hour with a quality oil cage and vehicle inspection.
Nice people
Quick and friendly service
Good
Very Manassas
Dishonest