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Public Storage
8499 Euclid Ave, Manassas Park, VA 20111, United States
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Public Storage
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Ka
Review №1

Danielle provided terrific customer service! She was very knowledgeable, helpful, and a true pleasure. Fantastic!

KH
Review №2

I can definitely say I’m at more than pleased with this location. It has helped me a lot.

Su
Review №3

Great customer service from kahreem he was very kind and polite. He gave me all the information I needed to find that right storage for me!

Re
Review №4

Danielle had very great customer service was very helpful and make sure everything was spot on and ready for me to rent my unit. Highly recommend this location

Ew
Review №5

Khareem was very helpful by letting me know what size storages they had at the time. He spoke with so much manners . You guys should be glad to have him .

Ch
Review №6

Bought some moving supplies from Danielle and she was so helpful, Thank you Danielle!

Hv
Review №7

Had a great experience with getting to know what place to rent and the lady was very help.

Ja
Review №8

Danielle helped me get the right unit! It was smooth and I really am happy with it.

Ba
Review №9

Outstanding, friendly service and great prices!

Ke
Review №10

Great costumer service, the staff is great i had a easy and smooth move in

ti
Review №11

Great serviceDanielle does a fantastic job very knowledgeable and polite

Ro
Review №12

Overall the location and price were fantastic. The set up process was challenging in that the person behind the desk was not being completely honest and forthright with information on whether I had to pay for insurance. I made management aware but never heard anything back. Make sure you read everything they put in front of you and do not let them breeze through the set up process.

Va
Review №13

Great selection of merchandise to pick from

Mi
Review №14

Danielle provided outstanding support with helping me decide on the right unit to rent. She is very helpful and courteous! I will rent from this location again because of her!

Ry
Review №15

I just rented a unit from this place and the manager Julie was awesome! She took care of everything very efficiently and showed me the space, explaining all the details as we went. She was very nice and friendly, courteous and professional. ....and she made sure that I understood and had all my questions answered. All customer service should be like that! thank you.

De
Review №16

They are very helpful and they walk me through setting up my account online.Very helpfulSee Daniel she is great

Ge
Review №17

Thanks to Danielle for helping me with my rental, definitely recommend renting at this location.

Fr
Review №18

Danielle was awesome. I got lock out from my unit because the lock broke and the key didn’t work. She help me get a new lock and solve my problem.

Ko
Review №19

Always enjoy the professionalism and helpfulness of Danielle when it comes to this storage facility! Job well done!

Ka
Review №20

Dave was absolutely amazing. I came in last minute hoping there would be a unit - during this time I was pretty sure my chances were slim. He was so kind and understanding, listened to exactly what I needed and why and found the perfect unit that had just opened up! He walked me down himself, showed me the unit, answered my questions before I needed to ask and made me feel so comfortable knowing my items would be safe and protected. I am beyond happy and grateful with the service and time Dave took to truly show they care about their customers. I would recommend this particular location to ANYONE!!!

Li
Review №21

My girlfriend and I had been looking everywhere for a spot to park our trailer... a spot opened up here and it was not only a nice spot, but a great price!! The property manager can be seen walking around checking on both the customers and the units! So far it’s been a great experience and we feel like our stuff is very secure!

jo
Review №22

Hello I just want thanks Danielle for your help she is so nice

Cr
Review №23

Danielle was helpul with the storage proccess

55
Review №24

Service was helpful and Mrs.Danielle was very helpful and interactive.

Do
Review №25

The service was outstanding and Julie is a Gem. She listened to offer suggestions to accommodate the perfect size for items I needed to store. She was simply The Best. I will refer others to this location!!!!

Ag
Review №26

Danielle provided great customer service she was very helpful and informative

O
Review №27

The Best Public Storage I’ve Been In, Danielle Was The Best! customer service on point handle everything quick and she knows what she’s doing, thank you so much.

Ch
Review №28

Just rented an interior storage unit from the new manager, Julie. Shes friendly, very helpful and knowledgeable. The rental process was quick. I reserved a unit on line on a Sunday night. She called me the next morning to verify my reservation, and I went in to sign paperwork. Looks like a nice facility!

Ki
Review №29

Ms. Julie at the Euclid Ave location is awesome. She knew I was in a rush and BAM in and out I was. I just wish we had more people in this world like her. Perfect attitude and great mannerisms. Thank you so much Julie your the best.....❤❤❤❤

Ri
Review №30

The Euclid Avenue, Manassas, Va Public Storage is my favorite of the two other local Manassas PS locations Ive used. The facility is in very good condition, with motion sensor lighting throughout. But most notable is the staff: to a person, each staff member with whom Ive worked has been gracious, personable and quite competent.Id like to especially mention Julie, who not only made quick work of my request to transfer within the facility, but was also able to find me a better price than what was originally listed. Julie is an important and valuable asset to your team and should be commended for her top-flight customer service skills.

Da
Review №31

Vanessa very professional politeDanille will help you get a clean storage unit also polite and professional

L
Review №32

Great prices, easy to work with, but everything inside our unit smells like gasoline.

Mo
Review №33

Danielle is a great support, with my online issues. She helped me get my storage needs

Ma
Review №34

Great customer service from Jay thanks.

B
Review №35

Julie was super helpful and was able to layout all the fine print from the get go. She was pleasant to work with and provided all the details needed.

Sa
Review №36

Great service. Very detailed oriented. Julie Martinez is very knowledgeable and has a great customer service.

St
Review №37

Daniel was very helpfull

Mi
Review №38

Danielle is very friendly and knowledgeable

Fe
Review №39

Danielle and Jay gave great service, thank you.

Na
Review №40

Jordan and David were professional and excellent representatives for Public Storage. They provided detailed information as this is my first time using a storage facility. They made the process easier than expected. Thank you both very much for great customer service.

Al
Review №41

Great location

ja
Review №42

Jordan & Jamie and Dave have always been very Helpful never had problem with them very professionallyI high requirement public storageStorage is still going good

De
Review №43

Went there to buy some boxes for moving. Danielle was very professional and kind. The place was very clean . If in the future I need a storage unit, I will rent here.

Ma
Review №44

The process was perfect and we did the check in very fast, excellent service.

Al
Review №45

It was a pleasure to get the good customer service,would Recomend Public Storage to anyone...Safe and Ckean place of Storage...

Tr
Review №46

Jordan and Neal made this a great experience. I had to get a unit last minute and they got me in very quickly and efficiently! And they got me a unit close to my parents. Very helpful thank you Jordan and Neal!

Ta
Review №47

My experience at this storage facility has been great. The staff were very helpful from very beginning. They have helped me select the right storage for my need in that vicinity. When I needed after hour emergency access Julie went beyond her way to provide me with that. Highly recommended.

He
Review №48

Jordin, Alexis and Dave are the best people I have encountered at Public Storage! Awesome customer service! They helped me get through my move out! Thanks for a great service!

Br
Review №49

Upon arrival last week I was greeted by David . He immediately came up to me to see what I needed . Showed me some units and wrapped it all up with helping protect my belongings. Not only was he kind in the business part, but he was very outgoing in a friendly way while doing the paper work he did not just sit there and do the paperwork (or on computer) he kept the conversation going about the move and other things . Great service from David I will definitely enjoy seeing you around the property . Property is also very clean and lights up nice and night . Go see David for great customer service !!!!!

Gw
Review №50

This is my first time actually renting a storage unit and the service that I got really brought me to tears because Julie went above and beyond good and I recommend anyone to come to this unit you will get the test on his service as possible 🙏

Sh
Review №51

Been renting a storage unit here for several months. Julie is always awesome and very helpful. Would rent another space here and work with Julie anytime.

Ca
Review №52

Great experience with Danielle! Super helpful!

Ro
Review №53

Julie the manager has been amazing, friendly, professional great with all the information in reference to the storages, the facility.

Pe
Review №54

Staff goes above and beyond to ensure your satisfaction! Jordin and Dave makes you feel like one of their family members

Gr
Review №55

Great Service.. VERY HELPFUL, and Kind!!

Mi
Review №56

Jordin and David were very courteous and professional. They took excellent care of us when dealing with our unit. Highly reccomend. Thanks so much!

Ed
Review №57

What a pleasant experience looking for a storage at this place. Danielle was very friendly and helpful in helping us to find what were looking for. Great service. We highly recommend this place.

Ne
Review №58

Ms Jordin was amazing. She showed us the unit that would fit our needs within a matter of minutes. She also offered us boxes and mattress covers for our move. Nothing better than a short service experience. Great job !!!!!!

Cl
Review №59

Thanks to Jordin, Alexis, and ESPECIALLY Dave for rescuing me from the elevator after I completely missed the No Riders sign, stepped in the lift, closed the doors and then realized there were no buttons and no way to get out. In my defense, it had been a while since I visited my unit and forgot the protocol. No defense really since I wasnt fully paying attention. If I had one recommendation it would be to add a way to get out of the elevators for people whove made a mistake like I did. Thank goodness I had my phone and was able to call them. They promptly rescued me - and were very kind about the whole situation. THANKS!

Br
Review №60

Emily did a great job of showing the property and walking me through the rental process. She was incredibly nice and professional. I would definitely recommend working with her.

Dy
Review №61

Awesome service, David was a huge help and explained everything that I had asked about, and more that I hadn’t thought to ask.

Bj
Review №62

Jordan gave us excellent customer service. The facility was clean and has surveillance cameras. If in need of a Storage room go here and ask for Jordan.

Sa
Review №63

I needed a storage unit on the fly, and was unsure of what size unit to get. Danielle greeted us and was very helpful. She took the time to show us a few units, and provide her input to help us decide. I ended up getting the perfect size unit and was very happy with her service. Danielle was very attentive to our urgent situation, and provided ongoing follow-up afterwards to ensure everything was going well, and to see if we had any questions. I give the facility 2 stars due to it being an older property in need of renovation and cleaning, but I give Danielle 5 stars for her service.

Yi
Review №64

The manager of this property is remarkable helpful and professional Customer service is excellent! When I had a issue with my storage he took to time to analyze the situation and in no time my problem was resolved. I have been their customer ever since. Best customer service and the property is very clean and secure!

Ch
Review №65

Julie is AWESOME!!! She made my experience wonderful! She was very friendly and professional! We need more people like her in customer service!Thank you!!!

Co
Review №66

Jordin was very friendly and helpful. She was very efficient and kind. I definitely will be coming back thanks to her.

El
Review №67

Danielle and Kristina were just both very helpful and nice. Danielle was patient and personality plus. I would definitely recommend this place

Br
Review №68

Jordin made the rental process smooth and easy. Clean facility and secured by a gate. Will recommend.

Ho
Review №69

I have been with this unit for a year-and-a-half. Kaitlyn and the rest of the staff are always friendly and helpful. I am ex-military and a government contractor, I travel large portions of the year. They have made the Storage experience as painless as possible. I would highly recommend this Public Storage facility to anyone.

Sa
Review №70

Johnny was a pleasure to work with today. He made the rental process quick and easy. He helped me quickly access the unit size that was needed as well as helping me find a mattress cover that I was unable to find in other local stores. Overall Johnny made my initial renting experience at public storage a great one. He is clearly an asset to your company!

Bl
Review №71

This is the best location in Manassas. Moved from NY to manassas . My move has been made so much easier by Jordin. Thank you for your helpfulness and kindness.

Br
Review №72

Katelyn was very helpful with making sure I had everything I needed to move my stuff into my unit. She answered all of my questions (there were a lot since this was my first time having a storage unit). Very happy with the conditions of my unit.

Ma
Review №73

Wow! Jordin was extremely helpful in helping me plan for my move. She was knowledgeable, quick, professional, and friendly. Kudos to this company for hiring someone that knows the business and customer service!

Ma
Review №74

Nice facility with friendly staff. Will recommend.

Je
Review №75

I was at this location to pay my bill before I went to work and a sweet young lady called Jennifer was able to help me and asked me if the unit I have was working out for me. I do plan on downsizing and she provided me with all the information I needed to know. Very friendly and great personality!!

Ka
Review №76

Called at the last minute (5 mins before closing time) last Saturday, 19 Sept with an urgent need of a storage unit. Sean was EXTREMELY helpful and said I could come up and he would stay open late and wait for me to get there. Sean Saved the Day! He was pleasant and friendly and explained all the options to get me the best unit for my money.I would HIGHLY recommend Public Storage of Manassas Park and especially Sean for all of his patience and help! He definitely deserves a raise!!!

Ni
Review №77

Very good customer service. Easy setup and stress free.

Th
Review №78

The staff members (Jordon & Emily) were just amazing! They ensured that we were taken care of and have such friendly demeanors.

Me
Review №79

Its was great Jordin its very professional and help me to find the storage just perfect for meShe is Great

Ja
Review №80

Thanks to Katelyn, I had one of the best customer service experience at this location. She is a great customer service provider and a very pleasant person to deal with. Thanks Katelyn.

Be
Review №81

I was helping my boss vacate one their units and and check on another. We got great customer service from Danielle, she was very helpful and friendly, answering all questions my boss had and helping us in a timely manner.

Ke
Review №82

Jordin was super helpful and made my rental process quick and easy!

Ni
Review №83

My husband and I have been storing with Public Storage for a while now we have no complaints. Thanks a lot.

Vi
Review №84

Great service every time, foster has made my storage experience pleasurable. Even though I moved out of Manassas I kept my storage unit there. great staff and customer service.

ch
Review №85

Jay was perfect!

Jo
Review №86

Jordin was very helpful and made the move in process very smooth. I highly recommend this location for all of your storage needs.

Jo
Review №87

I had a good experience with this store. They offered really good price in comparison and when I reserved online I was shocked that within 10minutes I received a phone call from Jonathan following up and asking if I needed anything or had any questions. Best customer service I have had.Totally recommend this storage and the staff. Ive heard issues with other places but this one was a seamless transition for me.

El
Review №88

I had a good experience with this store today during my rental. I first went to a different store but they did not have the size I needed so I came to this store and Johnathan was able to help me out quickly and answered all my questions too. Overall everything was easy and fairly quick.

Li
Review №89

I rented a storage a couple months back and just recently moved my items out as I got my new house! I was very please with both Jonathan and Johnny as every time I needed something they helped me out. I rented a wrong size at first but as soon as I realized it, they transferred me to a better size! Will definitely return here if I ever need storage again! Thank you guys!!

Br
Review №90

I had to go in and update my credit card and I was greeted by Jordin. She helped me get everything updated. Jordin was so friendly and helpful. Made my transaction simple and easy.

Pi
Review №91

Service is as expected from this business. Nothing out of the ordinary. I wont suggest this business based on their quickness to charge you fees. Several times I was late to pay my dues for a month and a half and I had to pay more then a hundred dollars in fees to get access to my storage unit. Planning on leaving soon.

Em
Review №92

I have had a unit here for a year and they literally have raised my unit rate $50 within a year with insufficient warning and do not let you know up front that your price you signed on will change a lot. Super annoyed and can’t wait to get the rest of my stuff out.

Ed
Review №93

Jordin was very nice and helpful to me. Thank u

Kr
Review №94

Excellent service from Jordin & Khadija. Very friendly service. The ladies explained everything I needed. Will definitely recommend this location to family & friends.

ma
Review №95

Very convenient storage. And awesome costumer service.

Sc
Review №96

Danielle was extremely helpful and knowledgeable. A great asset to the Public Storage team. Highly recommend.

Gi
Review №97

Danielle was very pleasant. Extremely helpful and smiled while doing it. Great service.

Ju
Review №98

My service was amazing! a worker named Darrell Explained everything in great detail answered all of my questions and provided me with plenty of options to preserve my things 😁

Su
Review №99

Excellent customer service provided by Jordan! Quick service when my door was out of commission. Check them out!

Ja
Review №100

Facility was clean and well organized. Staff at front desk was cheerful and friendly. Would recommend to friends and family.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:8499 Euclid Ave, Manassas Park, VA 20111, United States
  • Site:https://publicstorage.com/self-storage-va-manassas-park/2468?pid=pslocalsearch
  • Phone:+1 571-762-0774
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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