Store staff was so bad attitude.When I was bring in my Amazon free return items.I used Amazon wardrobe return labelbut he said, You should buy Box or package.Otherwise can not free return.Why?May be he don’t want something?So disapointed .

Absolutely terrible customer service. They almost look annoyed that youre coming into the store. I will be going out of my way to not use this UPS Store again.

Awesome Place!!! EVERYONE is so professional and courteous and PATIENT!!! A gem of a store and they do so many different things!! Lucky to have them!! And thank you for being open and a consistently reliable place always.... but, especially in these past few months of craziness!! STAY WELL!!

They dont clearly mark the metal bar they have at the edge of their building. As a result I ended up spraining my wrist, knee and ankle as a result. One of the workers was like Well you should have read the sign. I told the worker the only sign that is on your door is a sign to wear a mask. Putting tape on the floor that is dulled out doesnt really act as a warning. The worker came across as kind of kurt with me even though Im the one that fell almost broke my glasses as a result. But they were like I can talk to me manger no guess then rolled their eyes at me. Normally I dont like writing reviews like this but it was bad enough I got injured in the store meeting a worker that wasnt pleasant didnt help the situation either. If UPS just had their mail box working in Mamaroneck instead of posting a sticky note on it saying we arent picking up go to the post office this would have never happened in the first place.

UPS is one of the largest and greatest business that have been corporate it for many years of service UPS is need able for the peoples needs now more then ever do to covid-19 useful for transferring the covid- 19 and covid-19 medical prescriptions carrie out thru UPS carriers

I frequent this UPS store and others throughout my travels. By far this one has been one of the best . Staff is on point and friendly. I must say they are quite busy and may be overwhelmed at times. For that, I understand if they cannot give special attention to any one person at times. Great place for all your shipping needs and then some.

I have used this UPS store for 17 years and, let me tell you, this is one of the best UPS stores you will ever find. Don, the owner, is amazing and ALWAYS helpful. He will be able to help you with just about anything you need when it comes to shipping. His staff is great and always friendly. They have been an essential part of my business and will continue to be so. Thank you!!!

It was ok. Only 1 guy and a bit of a line. It seemed like he couldve packaged better had he not felt rushed. Overall a good visit. My package was wrapped & sent.

I first started coming here when I had to drop off pre-paid UPS packages that were returns to online retailers, and because of the nice employees I started to come back to ship some things every once in a while. The prices for the shipping supplies are very, very reasonable – although some boxes are strangely expensive. The only downside I find is that the store is very small, often full of packages, and usually very busy!When you go into a small locally-owned UPS store like this you should have the respect and patience to be able to wait in line for a few minutes.And for gods sake, if you you have a FedEx package, you cant bring it here! (Almost every time Ive been in the store, someone has walked in with a pre-paid FedEx package that they tried to drop off...)

Very convenient and always quick and helpful. Don’t know how I’d order from amazon and Zappos without them.

Go somewhere else. These people have horrible attitudes.The push their help on you, like every person that walks in is an idiot. And on top of that, in the end they cant help and waste my time, on what I had already figure out. Go to Staples, much better

Great service, friendly staff and very helpful. I never have to wait long. Prefer going here instead of the post office!

Not friendly at, the older man is so serious and feels almost unapproachable. They don’t even great people as they come in.

Great store. Very helpful and friendly pro business. Good staff

I have worked with this UPS store location for years. We utilize them as a proxy for receiving and shipping things with Frequency they have helped us greatly and I can always depend on them for attention to detail and accommodating my requests. I saw a previous review on here and I can say the owner Don has helped RJL Technology Integration and myself many times.

I walked into the UPS store with a 50 lb box and told the man behind the counter that I had four more in my car. He rolled his eyes and mumbled something while I waited for him to offer to help or at least say something. All he said was Im not going to scan them until all the boxes are in here. I received no help whatsoever carrying the other four boxes into the store in 90 degree heat from either of the employees. After I carried all the boxes in myself, the man complained about having to find a space to put them in. Absolutely awful customer service.

Staff is friendly and knowledgable. Always happy to stop by whenever I need something copied or printed.

Prompt and friendly service - especially helpful with Amazon returns

Such amazing service, never had an issue with trying to send anything. Been going here for the past 10 years. Staff couldnt be more helpful!

A big help with a lot of shredding! Friendly service too

The owner is unapologetically combative - claiming his store is not related, connected to, or held to any standard of working with the real UPS.So, if you are looking for a UPS store dont go here. The name is coincidental as are the polite people working hard and wearing brown work uniforms who may come in periodically.

Guy has an issue with pre-paid labels. Has an issue with the way people tape the boxes. Too bad.

Don was very upset I didn’t purchase a box from him and decided to use a recycled box instead. ( as if I wasn’t already paying for the IPS service. He used the words f**#ing cheap under his breath! Totally crazy!

Went in here once to return a package and they told me I have to go to a UPS store

I never received my package

The staff is very friendly and helpful