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Miracle-Ear Hearing Aid Center
6692 Odana Rd, Madison, WI 53719, United States
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Miracle-Ear Hearing Aid Center
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Mi
Review №1

Really nice staff, very calm and reassuring. First one my mother actually liked.

Da
Review №2

I had an appointment with Chad, he was very friendly and extremely knowledgeable, I look forward to my next appointment with him in the near future.

Do
Review №3

I went in for a hearing test yesterday and was treated very well. Jodie was very knowledgeable and did my test and explaining how my test compared with last years. We were told about the different hearing aids. Since my husband has aids and his arent very old they can adapt his for me and we can him new ones. Financing is available through them which is great. Joanne and Gina did the paperwork and figured out the financing stuff. We like the staff here a lot. Very personable all of them.

Ri
Review №4

Miracle Ear on Odana is the best in the area for your hearing aid needs. Seriously. No joke about it, its a fact. No matter who you are or what your background is. Go to Miracle Ear on Odana and see Gina at the front.I have a 9 month old puppy who decided to snack on one of my hearing aids. I was freaking out and expecting the worst case scenario to play out. After talking to Gina about it I found out that she was able to work everything out and she saved me hundreds on a replacement aid for an older model.Hands down the best service I have ever revived anywhere. Miracle Ear pays attention to detail and treats you like family. We all deserve to be able to bear whats going on around us. !

Ja
Review №5

Ive been a client of Miracle Ear Odana Road for several years and have been continuously impressed with the exemplary professionalism exhibited by the staff. All staff members have given caring attention to my hearing needs and have a created a warm, welcoming environment. While there have been several staff changes during my time as a client I would be remiss not to single out Ms. Gina Briant (Patient Care Manager).She masterfully performs her responsibility and exudes a sense that each and every client is of the utmost importance. She is an asset to Miracle Ear!I would recommend Miracle Ear Odana Road without reservation.

Bu
Review №6

Very happy with the service. Pleasant caring knowledgeable staff.The hearing aids were fit and adjusted so i can be involved in conversations again even in areas with a lot of background noise.I love the hearing aids. keep up the good work.

Mi
Review №7

The two hearing aids that I purchased have worked flawlessly for 5 years and counting. It is always a pleasure to interact with the staff. They are very professional and friendly. Today Im purchasing a technological update. I have all the confidence that these new aids will be as trouble-free as the previous models were.

St
Review №8

The folks at Miracle Ear on Odana Road have been extremely helpful, both in counseling me with respect to my hearing aid needs and assisting me in the purchase of my aids, as well as providing the post-sale follow-up care and attention they have provided to make sure that my aids are working properly and providing me with the best possible hearing experience. Their receptionist, Gina, has been particularly helpful over the years by setting up my appointments and reminding me of them and even taking care of minor problems I have occasionally experienced in between scheduled appointments. The staff is friendly and courteous and has always been willing to fit me in if I should need some minor assistance outside of my regularly scheduled appointments. It would obviously be preferable not to need hearing aids but, if you do, Miracle Ear is an excellent choice for attending to your needs.

Ma
Review №9

Was extremely nervous about going through this whole process. At 62 ..there was so much apprehension that I was at a point where possibly I might have to resort to getting a hearing aid. I know my hearing was getting bad (especially in my left ear)...or so I thought. After thorough testing was done by Paulette, it was clear to me that I would need aids in Both ears. Cannot say enough about the compassion, patience, and total understanding from Paulette during this whole process. Not sure had it been anyone else (re:male)...would I have been so receptive to the idea of getting hearing aids for both ears. Pride had alot to do with it...but again...Paulette was there to pick me up and was a Godsend at that moment for me....and Now?...My life with Miracle Ear has changed 180 degrees! Hearing things I never could..or barely could before. Total enhancing all the sounds that were fading from my person. As the cliche goes, total eye opening.. but in my case..total ear opening! Thank You Miracle Ear and Paulette!

Te
Review №10

I was having issues with my first set of aids from miracle ear and was not hearing very well, but Paulette worked very hard to get my old ones to work for me. I stopped in get a appointment and Gina said she would clean them and do what she could do to make them work better until my appt. She did a great job with my old aids. I decided to try a different aidsfrom Miracle Ear. Paulette was keeping me informed about the new technology out there. I was amazed at the sound of the new ones. Im thrilled at the way they work. I would recommend Paulette and Gina to anybody that would listen to me. I give them both a 12 on a scale from 1-10. Thanks to the both of you. Great team. Great hearing aids.Terry

Pa
Review №11

I went with a friend to Miracle -Ear in Stoughton, WI on11/27/19 and we both had Bryan, test our hearing. He was very warm and friendly, and made both of us feel welcome and at ease. He treated us with respect and was very professional. We established a baseline for our hearing deficits and will go to him again as our hearing changes. We also have talked to our friends about this experience and refered him.

Du
Review №12

When we arrive at Miracle Ear on Odana Rd., Madison, Wi. we are pleased to see Gina with her friendly greeting and beautiful smile. Gina is also very knowledgeable about the business. If Jodi is not with someone, she will come and greet us while we have a short wait to see Joanne. She also comes and greets us with a friendly happy smile and takes us to her office. Now we have questions and concerns which Joanne is always Professional and happy to help us and gets our hearing needs solved. We highly recommend the office on Odana Rd. with Gina, Joanne and Jodi. God Bless them all for the pleasant office and Professional work they do. Duane & Dolores Zimmerman

Ri
Review №13

The staff and the hearing aids have been very helpful to me. I was just fitted with the new technology that allows calls to be streamed directly into my hearing aids. Extremely helpful as a truck driver.

Ju
Review №14

Hearing loss is very difficult for the person affected and also the family. Miracle Ear has always been here for us when we have needed help. The staff is very knowledgeable and friendly. We wish we didnt have a hearing loss in our family, but it is always nice to visit the staff at Miracle Ear - Odana Road, Madison, WI. They are here for us to help us to hear better! Thank you for all the years past and the years to come!

Ga
Review №15

I have been a Miracle Ear customer for nearly two years and am very happy with my association. The level of care and professionalism has been nothing but top notch, and my needs have always been met. I am very happy with my hearing aids and will long continue to be a customer. Ive worked with several different techs and have only the highest regard. Gina, on the other hand, is a large step above the rest when it comes to running the front office. As the first connection a person makes with this business, she is a natural at making one feel welcome and important. Everytime I come to the office needing my hearing aids cleaned or in need of a few supplies she takes the care to quickly respond and and meet those requests.Shes worth her weight in gold. All in all, I couldnt be more pleased with Miracle Ear.

Ma
Review №16

Miracle Ear is great to work with! They were kind enough to get me new earmolds even though I dont wear Miracle Ear hearing aids. Joanne also was kind enough to ship me batteries when I needed them. The service is always kind and professional. I am very pleased with Gina, Joanne, and the whole team at Miracle Ear!

Je
Review №17

Joanne at Miracle-Ear in Madison is wonderful! She helped me clean and service my aids when they were giving me trouble...and I hadnt even bought them from her! After I moved to Georgia she continues to check in and even mails me batteries! When I need a new pair of hearing aids I will be stopping by to see Joanne on my next trip back to Wisconsin.

Ji
Review №18

Jo Ann was very helpful. She listened well and took real interest in my wifes needs. She was very caring and wanted to help anyway she could. Thanks

Ma
Review №19

I have been very satisfied. They are very thorough in every area. All questions are answered, problems are solved immediately and there is empathy and concern for me. Service is excellent.

Ma
Review №20

My experience at Miracle Ear on Odana Road in Madison, WI was excellent. Friendly service, on time and acknowledging me and my questions with respect. My hearing aids are wonderful and the continued service is fantastic. Great place to do business.

Je
Review №21

Miracle Ear on Odana Rd is the best place I have been to for my hearing aids. I have been to a couple other places for hearing aids, all they wanted to do was sell me what they wanted and not listen to what I was looking for. At Miracle Ear they listened to what I wanted and recommend what they thought would work best for me based off my needs and my hearing loss. I am pleased with the choice and different options that they recommended.They treat you with respect and get to know you as a person. If you call them with questions/concerns or issues they will either get you in the same day or the next. The receptionist Gina is great, I always like how she asks how you are and whats new, always make me laugh. The staff there is great, wish I would of thought of them in the past.

Ju
Review №22

I highly recommend the product and the friendly staff. Gina, patient care manager, is very helpful and knows how to service hearing aids. It is very fortunate that she is there to help at all times.

Bo
Review №23

Odana Rd Miracle Ear is certainly the high service supplier of hearing aids. They are always ready to answer any question I have or make any adjustments necessary to give me the best possible hearing aid experience.

Me
Review №24

I have used several hearing aid providers. Miracle Ear is far superior in their testing procedures, and attention to detail. Always there if you need quick service.

Ja
Review №25

Gina at Miracle Ear has been really helpful to my Father and to our Family.She is very knowledgeable, and caring. Anytime we need help or have questions, we know to call Gina.

Do
Review №26

Ive had my hearing aids for 3+ years now. I find the staff at the Odana Rd office very friendly and courteous. They are always willing to help when I have a problem with them. They even helped get my wife her hearing aids yesterday.

De
Review №27

Love this place. I am greeted warmly as I enter since I am recognized as a frequent patient. I love the staff. Never going anywhere else!

Ji
Review №28

Always helpful and willing to go out of their way for you. Gina is always friendly and very helpful when I call or stop in.

Da
Review №29

Very happy with the service. Paulette and Gina are very helpful and great at working with people. I would highly recommend going to this location.

Br
Review №30

Totally awesome customer service Joanne! You went way above and beyond testing and providing a complete hearing solution for my father👍👍👍👍👍 He says he hasnt heard that well since his radical mastoidectemy in 1968, WOW! 50yrs! TY!

Da
Review №31

These guys are so good. Gina needs a raise. lolSeriously I love this place.

Sh
Review №32

Very professional and offers a good selection process to be fitted properly. Still a large chain although that may be a positive.

Ju
Review №33

My husband and myself have had great experiences at Miracle Ear on Odana Road. The staff is very friendly and offer competent, knowledgeable and ongoing service, we would highly recommend this site!

Ch
Review №34

Super staff! Everyone is always exceedingly helpful! Superior quality products! Technitions very knowledgeable! Receptionist is the epitome of how a business should be represented!Dave, Hollandale

Ma
Review №35

Nice friendly experienced staff, products are durable, went back as many times as we wanted to get either questions answered or settings adjusted with no extra charge

Ju
Review №36

Gina is always so helpful when I bring my mother in. And the location is very convenient as well

Do
Review №37

Miracle Ear has always been good to me, but now Im even more satisfied with them. They fit me with their new technology and now Im hearing in all those difficult places where I struggled before. Thank you Miracle Ear!

Cy
Review №38

I have been going there for 4 years now and I have always been treated very well. Excellent service.

Ja
Review №39

Gina is very bright with the people and will answer any and all questions

Ju
Review №40

This is the first time I have ever written a review for anything but there are so many reasons that Miracle Ear deserves five stars so I had to share my story. Two years ago in Dec., I found out my new insurance in Jan. wouldnt cover hearing aids so I started calling around to get an appt. somewhere quickly. This was alot harder than I expected and I started to panic.The receptionist at the Odana Rd location patiently listened to my dilemma and asked if she could call me right back. She had spoken to the specialist and both agreed that they could stay a little late and squeeze me in the next day. When I arrived for my appt., all of us instantly bonded!!I was truly amazed at how knowledgable both Paulette and Gina are. Gina is not just a receptionist, she is highly educated about hearing aids and finances and answered many questions and fears before I even saw Paulette.The next year Paulette left and I retired which meant I would now have to start going to a different office which was closer. I was so bummed because they treated me so good but to my surprise, the staff at the East Washington office is just like the west side office!! The hearing aids work great but the customer service itself deserves five stars so I would highly recommend either Miracle Ear location.

Ka
Review №41

We have always receiveQuick, friendly and A1 services.

Ch
Review №42

Wow! Joanne Weeden at the Odana Rd Miracle Ear is fantastic. She was knowledgeable in answering my questions about chemo and hearing loss, tenitus, and adjusting.And she has a passion in helping people with hearing loss to live a better life with hearing aids

Ja
Review №43

My wife has aides and we go there.

Information
18 Photos
43 Comments
4.9 Rating
  • Address:6692 Odana Rd, Madison, WI 53719, United States
  • Site:https://miracle-ear.com/stores-near-me/hearing-aids-madison-wi/miracle-ear-hearing-aid-center-odana-rd-s10905
  • Phone:+1 608-829-3777
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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