Ive been struggling with hearing for quite awhile and made an appointment with Elite in Madison on Mineral Point Road. I was nervous but Dr. K put me right at ease. Hearing tests are sure different than they were 30 years ago! My hearing aid came in within a week and I am absolutely astounded with all the sounds I never knew were there! Professional, personable, knowledgeable associates are at Elite. I 100% recommend calling them if youre having hearing issues.
Excellent customer service. I recently had an issue with one of my hearing aids and I went in and they had me taken care of in 15 minutes. They are always cheerful and happy to help you. Would highly recommend them .
Katie Walsh took care of me today. She is the BEST!She was professional, and very caring and helpful.I have never had a better experience at a hearing aid center in my life.As long as she is with Elite----I will be with Elite
Great team at Elite Hearing. My 6 months checkup went smoothly. They answered my questions, got my batteries, etc.The service is great and I’m happy with my Phonak model 2 years after buying it from them.This is a good place with knowledgeable people. I also like the new Odana location. 👍
The staff at Elite Hearing-Madison West are VERY nice and professional. They are knowledgeable and very helpful. I highly recommend them.
Cassandra was a great help. Having just moved to the area, I was unsure of where to go for filters for my hearing aid. But Cassandra was able to give me what I needed. Thank You.
I had a problem with the wire in one of my hearing aids. It was working on and off (most of the time off). The lady that greeted me; offered to look at it. In 5 minutes, she replaced the wire and my hearing aid was working without any interruptions. I really appreciate quick and professional assistance.Thank you ;-) CassandraMarta
I found this hearing experience to be very thorough. Katie asked lots of questions so she understood my hearing issues. I love my new hearing aids!
Katie is very helpful, honest and knows her stuff. She has gone above and beyond my expectations for sure! This is the first time I’ve had my ears tested in 40 years and even though my hearing is normal to mild, I was able to test a loaner pair for a couple of weeks. Thank you again.
I purchased my hearing aids in Florida. I had a problem with them while in Madison. I found Elite on-line and I feel that I was very fortunate as they were so pleasant and so helpful. Katie corrected my problem quickly and without charge. I strongly recommend this location to anyone.
I have only recently begun to be a patient of Katies at Elite Hearing Aid Center, but I am very glad that I made the switch from another audiologist. I find her to be quite caring, patient and very skilled. Her new office on Mineral Point is very accessible.
Outstanding service and I bought my hearing aids in Ohio! I have had servicing and ear cleanings twice at no cost. Everyone is helpful and professional
We appreciated Katie & her staff for the courtesies extended to my husband and myself: a thorough audio and hearing aid analysis time spent to handle all our questions. Thanks for your help! Chaz & Nancy
I love the new location! I stopped by without appointment and had my minor issue resolved immediately. Katie and staff were welcoming, courteous and engaging. I look forward to continuing my care with them!
I have received superior service, including same-day repair and a stress-free hearing test. Katie Walsh and her staff are Professional, cheerful, efficient and welcoming. I feel fortunate that I found this local business when my hearing aid suddenly stopped working.
I have received wonderful service and professional guidance for my hearing aid needs. I can unconditionally recommend Elite Hearing Centers of America--Madison West.
I met with Katie Walsh, Audiologist, in December 2020. Im impressed with her level of knowledge, patience and willingness to explore just what kind of hearing aids will work best for me. Everything from functionality to price to color. I will definitely return when Im ready to purchase my next pair of hearing aids. Its tough too during this pandemic and I appreciated the stores attention to masks and sanitizers.
They were very helpful, considerate, polite and very understanding. I would recommend them to anyone with hearing issues.
My father and I were very pleased with the service he received at Elite Hearing on Mineral Point Road! We were especially impressed with the audiologist, Katelynn. She was competent, kind, and patient. The help we received from her improved his life immensley. You will be in good hands under her care and expertise!
Im hearing things that I havent been hearing for decades. They were very helpful when one of our dogs decided that one of my hearing aids would make a good chew toy. Walked in and walked out with a working aid.
I have used this site for three hearing aid models over 10 years plus. There have been no issues and I have one co-worker who tried this shop too and is very happy. Service is outstanding.Dr. Walsh is both knowledgeable and accommodating with an authentic friendly approach.
I just had the most positive experience working with Katie at the Madison West location. She performed my hearing tests and worked through the details of programing my hearing aids in an exceptionally professional and yet personal manner. I highly recommend her and Elite Hearing Center.
I am very pleased with the staff they take the time to train you and educate you on your on your hearing aids in a very courteous and professional if anyone needs a hearing aid I highly recommend them
KATIE is very professional and makes sure your hearing aids are fit perfectly and working well before you leave. She also helps with any Apps on your phone if applicable to your new hearing aids. She’s wonderful and so patient!!
Kaitlin Walsh has been very professional, helpful, and patient in answering all my questions and concerns regarding selecting my new hearing aids. All follow up appointments for adjustments have been very productive> I am very satisfied with the Phonak hearing aid the level of service I have received.
I just met with Dr. Katie Walsh for a hearing test. She was professional, thorough, friendly, and very helpful. Id go back to her in a heartbeat.
Katie was ver kind and competent highly recommend this service to others
Excellent service. Strong support. Very knowledgeable.
My wife got hearing aides here. Quick, easy and very competent!
I was not even a patient of theirs and got beautifully helped with a problem i had with one of my hearing aids. I promptly got help, and to top it of: no charge.Thank you
Darrin Ducklow was very professional and understanding when it came to all issues related to the process of fitting and buying hearing aids. I had to opt out of some hearing aids due to financial difficulty and all staff were so professional and kind; it was a great customer service experience.
Very professional and knowledgeable staff that really cared about helping me and finding the right solution to my hearing loss. Highly recommended!
April Peterson was awesome! Friendly and caring of my needs
Staff not trained enough to feel comfortable with doing their job well. Two faced people tell you one thing and do another.
For all types of hearing loss. They always come through!! Very helpful!!
Great service.
Very calm, understanding over phones, and respectable.
Very friendly and knowledgeable staff!!
Very provisional and friendly