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Once Upon A Dress and Tuxedos
2160 Main St, Madison, MS 39110, United States
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Once Upon A Dress and Tuxedos
Comments
Ha
Review №1

This place is awesome. The people there are so kind and helping.They ask u all about what your looking for and ur age. I would definitely recommend going there. There dresses are amazing to and beautiful.

Sk
Review №2

Paid $780 for a dress and alterations…beautiful dress…but they messed the alterations all up. terrible❤️

La
Review №3

Small shop. Not a huge selection. We were looking for larger sizes. (16-20). They said they could order in larger sizes if we found something we liked. Staff was pretty helpful in suggesting options. Surprisingly-(because of the smaller selection), we found the right dress in the right size.

Ma
Review №4

Since arriving to the store, we did not receive any help. There were two other shoppers and all of the workers helped them. The other shoppers were of the same race as them, not calling them racist but they were very nice to their own race. We ask for help multiple times for help, asking “what color this dress comes in “ and etc. I had to put clips on my friends dresses so that they will look good on her as she was trying them on; they saw me trying to fix my friend’s dress and continued to not help. The experience all round was not good. Need improvements on customer service, especially to all races. The only reason they got two stars was because my friend found a dress.

Al
Review №5

I’ve been dress shopping at several places and this was by far my worst experience. There was only one lady who worked in there who was actually somewhat helpful and nice. The others were some of the most rude staff I’ve ever dealt with. Not a good selection of dresses at all. They honestly seemed like they couldn’t care less if they got our business or not. I would not recommend. I will definitely never go back.

Ba
Review №6

Wonderful staff, great selection, beautiful dresses, fair prices.

me
Review №7

This store is awful with customer service. We were not greeted. We were not asked if we needed help. Their workers saw us and ignored that we were there. If I could give this store a -10 review I would. Honestly I could get better service at a McDonalds.

Ta
Review №8

Staff was friendly and assertive. Alteration was crappy. When we went back for final fitting dress looked dirty, I ask for it to be cleaned and they assured me it would be. Beads was loose. I picked up dress, it still looked dirty. I told owner how I felt. She got agitated and loud. For what I paid for dress to (rent), I expected better. I wasnt sattisfied, I dont think I will be going back. Very displeased.

(S
Review №9

I purchased my homecoming court dress from here last year, and I was reelected to be back on the court and will definitely be going by this store soon!!!!!!

Im
Review №10

Never going back there. Rental was very delayed and late, and the alternations were not even correct.

Se
Review №11

Attentive staff and wonderful dress selection

Al
Review №12

Beautiful dresses

Information
5 Photos
12 Comments
3.6 Rating
  • Address:2160 Main St, Madison, MS 39110, United States
  • Site:https://facebook.com/onceuponadress
  • Phone:+1 601-853-8088
Categories
  • Clothing store
  • Dress and tuxedo rental service
  • Fashion accessories store
  • Fashion designer
  • Formal wear store
  • Tuxedo shop
  • Wedding store
Working hours
  • Monday:2–6PM
  • Tuesday:2–6PM
  • Wednesday:2–6PM
  • Thursday:2–5PM
  • Friday:10:30AM–3PM
  • Saturday:Closed
  • Sunday:2–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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