It was a genuine pleasure working with Regan to purchase a new faucet for our kitchen. He went above and beyond to get us the hardware we requested, including recommending a fantastic plumber and hand-delivering the faucet to said plumber. Thanks, Regan!
My shower handle fell off and I brought the parts over to the Howe Brothers store. One of the brothers spent about fifteen minutes with me explaining how to repair the shower handle and then offered to repair my part and if that did not work we’d replace it. He repaired the part and with his instructions, I did the rest . His time and his instructions for $10. My part was repaired in about fifteen minutes.What great service on a Saturday when most other plumbing places are closed. Shop local and use this great store for all of your plumbing needs!!
I visited several hardware stores before I was directed to howe bros. He took one look at the part I needed replaced and got what I needed with advise on how to install it. Top notch service.
I volunteer and perform maintenance at my VFW when I need parts or advice I get it.
Been going there for years...great service, friendly and helpful. A great neighborhood business.
A magician of plumbing! Helped us with a faucet. They are very knowledgeable with added craftsmanship. (which is always a relief) This is why I love to support small businesses! #quality #A+ service
Fantastic, above-and-beyond help here! Solid, honest advice, superior knowledge. Can get you anything you want special-order, often for less than list. The only place Ill get any plumbing supplies. Thanks, Regan, youre the best!
Super amazing customer service! They go above and beyond to meet your needs.
After nowhere else had it, and a couple recommendations later, I came in with a stem/plug from a 1972 trailer tub faucet that needed to be replaced. Everywhere else was NOT KIDDING. This place was great. Very knowledgeable and had just the right parts I was looking for! My ancient trailer with ancient plumbing now has a tub faucet system that is working wonderfully. Thanks, Howes Brothers!
Regan, the owner of this shop, is an amazing resource for anything and everything plumbing. Whether youre a DIY person or a professional, I can almost guarantee Regan will tell you what problems your project will run into before you even start it! Hes a master plumber and has saved me multiple headaches by troubleshooting projects with me when I go in to order supplies. Not only that, hell make sure you have ALL THE PARTS you need for a project. Ive never had to go back for something I forgot, because he makes sure Ive got everything I need. Seriously, this shop is a godsend. Home Depot has nothing on Howe Brothers Plumbing, so do yourself a favor and just go to the pro.
I was in today with my baggie of parts like so many times before. I was convinced I would leave with some kind of part to solve my problem. I explained our shower was noisy. A real loud howl. Howe Bros. patiently took me thru all the if / then possibilities. I have it all tore apart. What parts do I need ? Howe Bros nailed it. The noise is likely coming from your shower head. DOH ! What ? I replaced the shower head and the noise is gone. Howe Brothers are solution providers not parts sellers. Howe Brothers is someone I trust over and over again.
Been a customer for decades, although mostly in the past. GREAT mom & pop (literally) store. ALWAYS extremely knowledgeable & helpful, with a surprisingly lot of stock for a smaller store.
By far the best plumbing supply shop in all of Wisconsin, not just Madison... and it may be the best in the world, no joking!It doesnt matter what your level of experience or comfort with plumbing is - Regan works with everyone from local pros to inexperienced DIYers, and he does it with complete patience and professionalism.I have a really old house, and to say that it has some unique plumbing challenges would be an understatement. I cant tell you how many times Ive run over to Howe Brothers to get advice, suggestions, and parts... but every single visit results in me leaving with answers and parts that I needed.Prices are more than reasonable, and 99% of the time, parts are in-stock, even if theyre incredibly obscure or unusual.Dont waste your time with the big box stores... if you need anything plumbing related, swing down to Howe on Willy. You wont regret it!!
Very helpful and knowledgeable staff. Willing to make arrangements with to have a friend pick up my parts. Stock what I need. Saved me an afternoon of replacing the tub to shower conversion kit.
I needed a new Kohler faucet cartridge and after going to True Value I was told to check here. They had the part and the guy was super friendly. My only complaint is that I feel I may have been dramatically overcharged for the part. I never actually saw a price marked anywhere. I just ask the guy how much it was and he said $35 cash.I purchased the part for $35 and he threw in two seats for free. He also gave me some free advice about installation. The reason I feel like I may have been overcharged is that I found the same part else ware for $15 later. $15 to $35 seems to be a large price difference even for a small local shop.In the end I would recommend this place as they had the part I needed to get the job done and at the time I was willing to pay $35 to get what I needed. Just do some price checking beforehand.
So helpful all of the time! Super DYI help with great knowledge. I have never stumped him yet with my 1939 plumbing parts but I keep trying.
Howe Brothers is my go to for all my plumbing needs. Great service and great advice!
Prompt, honest, professional, fair prices, with above and beyond helpfulness. Highly recommended. Howe Brothers is my go-to place for plumbing solutions. They are still cash only.
I find it hard to believe the 4 star review. Unbelievable service, before, after sale. Regan in awesome.
Regan saved my butt. Four stores in Madison, had no idea how to help me finding a diverter stem for my shower. Finally got recommended to Howe Brothers from someone, and with a few pics of the previous hardware trim, he was able to find out the original model of the diverter and order the correct part. Price was still reasonable, despite having to do some digging for the right model. I tried to overpay, and he refused it haha.Good business. Hope they stick around.
Needed plumbing parts on a Saturday morning, and this place came thru with the exact parts I needed and great advice for installation! Regans calm, helpful demeanor impressed me so, that I returned to buy a toilet & all needed supplies. Impressive customer service, very knowledgable and willing to answer/explain any questions you may have on your project. Very professional small business!
Regan gave great advice to help every step of the way. Definitely would recommend them to everyone.
I went in for advice on a leaky faucet and they were super helpful even though I wasnt buying anything. I will definitely visit them when I need anything plumbing related.
I bought a tankless waterheater and RO filter.I cant say enough good things about this place. As other reviews have said Regan dispenses his knowledge freely and the customer experience is amazing. There are many positives, but here are my highlights.1. Regan worked through the install with me in diagram form. This meant I got all the parts I needed in one trip saving me time.2. I also feel like I got quality products. Not just the cheapest parts available (and the price difference isnt that big).3. I got advise on how to maintain them. This is big as long term I know I will not be replacing it in a few years.This place is what true customer service is about - I just wish there was an electrical store that offered the same service.
Although I appreciate the conversation and bit of advice on the project I am working on, I will travel elsewhere in the future unless there is no other option due to the markup and “no returns”. I am a person who likes to support small businesses so I understand that there is a bit of a price difference but my recent purchases were a bit of a shock.
Howe Brothers understands plumbing and love to explain the fine points to their customers.Menards is not my plumbers helper, these guys are.
Recommended.
Very helpful and knowledgeable sales people.
Umm why are you closed on sundays? o_O
Very knowledgeable, patient and friendly advice. Totally unlike the big box stores.
Friendly. Have parts others dont. Saved me a big head ache.
This place has all the unusual threads and sizes Ive ever needed!
Great Service, very helpful.
Awesome service
Excellent service
Regan is the best!