My wife and I decided to remodel our Master and upstairs bathrooms when we retired. Our contractor mentioned HJO as a source for cabinets for the bathrooms. We met with the sales rep who was very helpful and we placed our order from the Merrillat Classic line. After a painfully long time (Covid, supply chain, staffing etc) our cabinets finally arrived. When the boxes were opened we discovered several flaws, damages and some poor craftmanship. We contacted the HJO Territory Mgr and she came to out home on Friday 3/4 to inspect our claims and agreed with our assessment of the issues and said HJO will make it right. She placed an emergency order for Merrillat to address the issues. I called HJO for an update on Wednesday 4/6/22 and was told by their Customer Service team the cabinet and other damaged parts may not be delivered until late May of this year!While HJO is not responsible for the poor quality and damaged cabinets made by Merrillat, they ARE responsible for the poor service after the sale. I would never recommend a Merrillat cabinet and I suggest you think long and hard before doing business with H. J. Oldencamp!!Buyer Beware
I am very impressed with this companies customer service and professionalism. The showroom is beautiful and the staff is very polite and efficient. I strongly recommend them for all your kitchen and bath cabinetry needs.
Unprofessional, it’s a shameful place of business. Digested by their service.
Natalie is so informative and knowledgeable about their products. She was able to answer questions I didn’t even know to ask.I look forward to working with them during our remodeling!
Needs s negative number. Their delivery truck just passed me on the freeway going 10 mph over posted speed limit for trucks in Ionia county, Michigan. Glad to see the disregard for human life takes a back seat to granite.
Not only did I work here for 10 good years, I buy from them for my properties. Good place with super knowledgeable staff.
A great local cabinetry supplier! We’ve worked with them for over 5 years. Wouldn’t go anywhere else!
Big tough guy driving truck #37 maliciously tailgated me at around 80mph as I tried to exit the freeway at Sashabaw Rd. I contacted their customer service team and no one responded.
Weve had a great experience working alongside of their professional experienced reps for the past 4 years.
Can park overnight, has big lot behind warehouses; no facilities after hours
Horrible customer service regard new contractors
The drivers of this company give 110% effort.
Great service
Hiya