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Ja
Review №1

Not even upset about the how long it took to get our things in as this is something every business is struggling with, but the customer service at this place is absolutely horrible. Will not do business with this place again.

Em
Review №2

Not friendly at all, as I ask questions about a seat it was like I was nothing more than a bother.... I am all for supporting local businesses. However, the attitude did it for me on this one!

He
Review №3

Wow! This place was phenomenal. Just about everything you can imagine for babies and children. The staff were all very sweet and made wonderful suggestions about products. They know their inventory very well and will give you honest feedback about what worked/didn’t work for them. I personally prefer to shop local because I’m a “feeler” and want to know exactly what I am purchasing beforehand.I definitely recommend coming in here if you are expecting/have little ones or are buying for someone else. It was such a fun experience and I’m looking forward to coming back in the future.

As
Review №4

Awesome selection ! Everything from breast feeding/pumping supplies to nursery must haves...not to mention the sweetest variety of clothing and accessories.

La
Review №5

Employees were very helpful and nice. Store felt very clean. They had a huge selection of baby/toddler clothing as well as toys, hair bows, baby furniture and gear. Can’t wait to return!

Cy
Review №6

My sister and I visited Posh Mommy and Baby Too today for the very first time. Both of us had a great shopping experience. I absolutely love the baby and children’s clothing and found the prices very reasonable considering it is a boutique. They also carry a large assortment of bows of every color imaginable as well as all sorts of accessories. What really impressed me most was the friendliness of the owner and staff. Every one was wonderful. I visited the boutique with two of my young grandchildren (I don’t know what I was thinking😳) and the ladies were so helpful and even helped keep them busy while I shopped. This boutique is my new go-to for future children’s purchases. Thank you ladies!

J
Review №7

Ive been here a few times since finding out that I was going to have a grandbaby and the girls working there have always been extremely nice. They have the cutest and most unique baby things in there. I love shopping here and will be back soon! 👶❤️

Da
Review №8

If I could give them 0 stars I would. I would advise never purchasing furniture or anything from them. They are so rude and will not own up to their mistakes. If you do plan on it either never arriving or way after they say it will. You are much better off buying somewhere else.

Co
Review №9

The selection of items were amazing! Just the ideal things for mommy and baby. I enjoyed looking at all of the items for a new life that has come into the world. Customer service was extremely poor. Had it not been for the fact that I truly loved the items that I had selected I would not have completed my purchase.

Sa
Review №10

I went in here once. I am currently pregnant with my first and was hoping to find adorable boutique style clothing. I found just that, but I felt like I couldn’t look around without being watched. There were two sales associates there eyeballing me and giving me dirty looks the whole time. I didn’t feel like I could safely shop with that going on. Cute clothes but not worth the rude sales associates....

Se
Review №11

They have pretty much anything you want and despite what some of the other reviews say their customer service at the time I went was great. They are very helpful and knowledgeable about the products they sell. I highly recommend.

Fa
Review №12

They have beautiful baby and childrens clothing, shoes, cloth diapers, jewelry including amber necklaces. Cribs and bedding. Hair bows galore! I love going in to shop for my granddaughter occasionally but its expensive! Thats the only reason I dont give it 5 stars. Cute and Posh!

Ke
Review №13

I love shopping at Posh Mommy & Baby Too! I have been shopping there for seven years and have NEVER had a bad experience!! The owners are the best! They know us by name and are always super friendly. Ive gotten everything from the door hanger for my hospital room, hair bows, swimwear, clothing, shoes, toys and monogramming from this store. Love PM&BT!!

Am
Review №14

Cute shop, but the lack of boy clothes is sad. There were multiple racks of girl clothes and maybe 2 racks of boy clothes. Check out All About Baby in Huntsville instead, many more boy clothing options.

El
Review №15

Great local shop for all your baby needs. The staff is friendly and very knowledgeable. It is nice to be able to actually touch and see the products before you buy them!

Ma
Review №16

Their customer service is great! They where so helpful and they even helped me out when they where about to close down for the day. For a first time mom that was running late and a little scrambled, they helped me alot and maid my day.

Sa
Review №17

I placed a large furniture order on Saturday. Over the weekend, I began regretting the color we ordered. Worried all weekend I wouldnt be able to change it, I went in Monday morning and it was no issue at all to change the color for my order. The owner was more than happy to change my order and get us the new color we wanted. Customer service was excellent and I couldnt be happier. Thank you, Posh Mommy!

Sa
Review №18

I love, love this store. They always have what Im looking for and much more. From baby furniture to shoes, this shop has it all. The employees are always helpful whether Im shopping in the store or on the phone with them. I highly recommend this shop when shopping for all your baby needs.

Ga
Review №19

This is a very professionally run store. A new mother can find anything in this store she needs and if, for some reason, they dont have what you need they will do their utmost to find it. No one hovered over me (as if I were a shoplifter) but someone was available to help when I was ready. I will refer my friends to this store and continue to visit it.

Ch
Review №20

I absolutely love this store. They have so many unique items and keep their fb page updated of new products and sales going on. They have reasonably priced monogramming and even helped connect me with someone to help me with a very specific need I had. Wonderful, wonderful store!!

ke
Review №21

I have no clue why there are so many rude comments. They were so helpful when we went to purchase our furniture. They placed our furniture order and it came in in 19 days! Their prices are comparable to other stores plus they really work with you to help you afford everything you need! My husband and I will definitely continue to shop here!

La
Review №22

Ms Riley, I am sorry you feel your brother and sister-in-law were treated unfairly. We showed you the contract your sister-in-law signed stating that it could take up to 16 weeks to take delivery of the special ordered furniture. One week into the order they started contacting us asking us about the status of the furniture delivery and on every occasion we reminded them that special ordered furniture can take up to sixteen weeks but we hoped it would arrive much sooner. We kept them abreast of status and put a caveat during each daily call to us that we were forwarding them what we had been told from the manufacturer and shipping company. WE GOT IT TO YOU IN A MONTH, and during the Christmas shipping backlogs and snow storm at the manufacturer! We are sorry that you thought your brother and sister-in-law were mistreated. We believe we went far beyond what is considered great customer service in making such a quick delivery.

ja
Review №23

If you need anything for baby, this is your place ! Very friendly, helpful and kind staff ! You can get anything pertaining to baby or mommy here ! Cribs,rockers, clothes car seats to bows and necklace. Love this place !!

Ta
Review №24

My brother made full payment on a crib and dresser set on Oct. 21st when my sister-in-law was 9 months pregnant. Posh Mommy however assured them that the furniture could be delivered in a few weeks. My nephew was born Nov. 16th and as of today Nov. 21st, no furniture has arrived. Over the past few weeks my brother has made several attempts to get a delivery date for the purchased furniture to no avail. The owners have chosen to be rude, verbally aggressive, and dishonest with all communication after payment was received. The owners have shown my family such poor customer service that I would NEVER refer anyone to shop at Posh Mommy. For first time parents, selecting and buying furniture should be joyous but Posh Mommy turned it into a nightmare.

Je
Review №25

I came on here to look for pictures to show my friends and saw the rude comments and couldnt believe it. Every time I come into this store they greet me immediately and check on my throughout my visit. I had a horrible itching problem and they even loaded me up on free samples of different products to try to see which ones were more effective! I bring my first born with me as well and they give her balloons and play around with her to help me get through the store! Ive never had a problem here and just felt compelled to leave a comment after reading the other ones.

Li
Review №26

This is the best baby store! The merchandise is quality and prices are good. The registry is easy for Mommy and gifter!

Ky
Review №27

I cant thank them enough for all there help and guidance through our cloth diapering and preemie clothing. Our little girl was 34 weeks and Lisa made sure clothes we got would fit. Which can be confusing considering all the sizes p1,p2,p3, preemie, newborn and etc. Which to a Dad can be hard to keep straight and overwhelming sometimes. Excellent service all the around. Thanks you so much.

Je
Review №28

Posh Mommy always has what Im looking for! They have a wonderful selection of childrens clothes, toys, gifts, and baby furniture. They also do personalized and custom monograming. I love this store!

Je
Review №29

Terrible customer service! Ive truly never experienced customer service this bad. Back in March, I ordered a crib converter to convert my childs crib to a toddler bed. I was told it would take a little over a month for it to come in and they would call me as soon as it did. The money came out of my account the day I placed the order. About 2 and half months later I still had not heard from them, so I called asking about my order. They had absolutely no record of my order, however, I told them I had proof because I can show my bank statement where the money came out of my account. They basically said they would call the company and work on getting it to me ASAP and they were supposed to call me back. I never heard back from them. This was just the beginning of many false promises and unreturned phone calls. After I decided I couldnt deal with them anymore I went on the web and found the exact crib converter kit that I needed for less than half the price they sold it to me for. At this point, I called and said I wanted my money back. They agreed to return my money, but said they would have to mail it to me. It has now been almost 5 months since I placed this order and I have yet to receive a crib converter or my money back. And they are continuing to blow me off and not return my phone calls. At this point, Im at a loss for what to do. I know for sure, I will NEVER shop there again though.

Ta
Review №30

Great help. Unusual items. Beautiful gift bag.

J
Review №31

HORRIBLE EXPERIENCE. EXTREMELY RUDE AND UNPROFESSIONAL. WILL NEVER RETURN!!! My wife bought an umbrella stroller from there about a week ago. We had some unexpected expenses arise and I went there with the receipt to return it. We had it just over a week and had never even taken it out of the car. It still had all the plastic on it and had never even been unfolded. When I walked in, they were not busy at all. There may have been three or four people in the entire store. I walked up to the counter and waited and waited and waited some more until finally going and asking someone to help me. I told him what I was there for and he immediately said they do not give refunds. He said he couldnt take back a used product and he could not be out that money. He was extremely rude and basically called me a liar. He said the stroller was obviously used because one of the wheels had a scuff on it. My wife had gotten him to roll it out to the car before she purchased it to make sure that it would fit in our vehicle. When I told him thats where the scuff came from he said oh no I took it straight out of the box so thats not possible. The stroller was a display model so there was no box at all. When I told him that I knew he was lying to me, he said well our return policy is posted on the counter there so if your wife is literate she couldve read it. I wont go on about everything else that was said but I just want to let people know how they do business. He was EXTREMELY rude and unprofessional and I can see by all the other comments that I am not the only one who has experienced this. I will never shop there again and would advise anyone else not to either. I will be filing a report with the BBB and letting everyone I know how they treat people. A Nurturing Moment is a much better alternative. The woman there is very nice and polite and knowledgeable about the products she sells. To sum it up it was terrible experience.

Je
Review №32

HORRIBLE HORRBILE HORRIBLE customer service!!!Bought several items from them.1-Bought a glider. They didnt even order it and it was months later before we finally got it.2-bought furniture from them (Young America). It broke within a few weeks of having it and they would offer NO help in getting replacement parts!!!PLEASE do not go here! Shop at A Nurturing Moment or All About Baby!

Re
Review №33

Horrible customer service. It is funny they are great until you have a problem with their merchandise. Then, they become very confrontational and all of a sudden it is not their problem. Their business in my opinion is very unethical. I WILL NEVER SHOP THERE AGAIN! I will go to Nurturing Moment or All About Baby from now on. I have all ways been treated with respect and dignity a these two places!

Ta
Review №34

Ive been shopping here for many, many years and completely furnished my daughters entire nursery from PM&B2. While my friends were complaining that their baby furniture deliveries (ordered from other local shops) were running weeks behind schedule, mine was in the nursery and ready to go! I have never had anything but an amazing experience dealing with the owner and her staff. The store is clean, well-organized, and there is always plenty to choose from. Its specialty, one-of-a-kind stuff and always my first stop for hair bows/headbands and Special Occasion clothing & items. Also, the Santa Pictures they do every year with Gallery Seven Photography is by far and away the BEST setup in Huntsville. I know ladies who drive from Nashville to have their Christmas cards done at the store every year because the set and Santa are both so gorgeous! Love this store and will continue to shop there!

E.
Review №35

Professional staff who are always helpful and knowledgeable. I highly recommend Posh Mommy and Baby, Too to all my family and friends.

Ju
Review №36

Great place to shop for babies and small children. They have clothes, furniture, and do monograms. The staff and owners are very helpful and accommodating.

Je
Review №37

*ATTENTION* Bad Customer Sevice ALERT!!!On October 21, my wife(9 months pregnant) purchased a crib and double dresser from POSH MOMMY, located on Hwy 72 in Madison AL. The owner told my wife the set does not take long to come in, usually a couple of weeks and she will expedite the shipment. Since we purchased the set the customer service has been HORRENDOUS.!! When my wife purchased the set, they advised her a estimated delivery date would be provided on the following week since it was a weekend transaction and the Vendor was closed. Since that date the owner have failed to contact us on the delivery date. We made several attempts to establish a concrete date in which we were told by the owners, ‘that is not the way they do business’. On last Monday, November 13, the owner reached out to me and said the crib and dresser would arrive on Thursday (Jax Birthday). After my wife was settled in her hospital room after having Jax, I called Posh Mommy to verify what time the truck was coming in order to pick up. The owner, Lisa told me ‘the truck had not arrived and she will call back later that day.’ I did not receive a phone call, in which I called the following day to pick up the set. Lisa’s husband (co owner) claims he did not tell me it will arrive on Thursday but he claimed he hoped it would arrive on Thursday. On Friday, November 17th, he stated the shipment will be in on today. As of today, November 21st, we have not received our furniture. The owner now claims it will be in on tomorrow. Please help me share this experience, I have filed a complaint with the BBB and other parents need to know how POSH MOMMY does business. My wife was 9 months pregnant when she purchased the set believing the owner at her word. I guess that means nothing these days.#cribforJAX

Ma
Review №38

They have got a nice bow selection and paci selection. Also like that it is a local establishment so the people working there usually follow up on your orders and products

Br
Review №39

After reading all these reviews, I had to leave my experience on here. My husband and I were having a hard time finding a nursery that we could both agree on for our second child. I suggested Posh Mommy and we went in there last thinking we probably couldnt afford it. When I walked in the owner immediately greeted us and asked what we were looking for. When I told her baby furniture, she wanted to show me her collection that was on sale. It was the Dolce Babi Grazi Crib and the pieces with it. It came in vanilla bean which is a vintage white and I loved it! It was a great deal and very well made. She pretty much had it over 1,000 dollars cheaper than the original prices. She let us look with no pressure. She told us she had already ordered it so if we were interested to let her know because she would hold it for us. We decided a few days later that that is what we wanted and when we called and told her, she also gave us 20% off the conversion kit because it was being ordered all at once. So we waited about a week and a half and our crib was there! (bc it was already ordered it didnt take as long as most orders) My husband and a friend went to pick it up and she was having a Veterans Day sale that weekend and our crib price dropped $100. So she felt sorry for us that we missed the sale and GAVE US A FREE CRIB MATTRESS AND TODDLER RAIL!!! I was blown away by her generosity. I had no idea that the crib price dropped so when she offered us all of that it really meant so much! The items she gave us retail way more than that $100 dollars. I am very impressed and plan on giving them more business in the future. THANKS POSH MOMMY ;)

Ke
Review №40

It is the place to go for all things baby. The people there know a lot about what you need

Ta
Review №41

Not made to feel welcomed unless purchasing something big. Not a warm atmosphere.

Yv
Review №42

Always have exactly what I need. A little pricey, BUT ALWAYS quality.

Jo
Review №43

The employees at Posh Mommy are so incredibly RUDE! I will never again set foot in this place. The owner treated me like I was an inconvenience and a waste of her time. I was speechless-- Ive never been treated so poorly by a local business. I dont know how they stay open.

Ha
Review №44

Great little baby boutique! So much to choose from!

Yo
Review №45

Always find quality items at this boutique for children, as well as, items for Mommy too!

Ne
Review №46

Employees were helpful and nice.

Ba
Review №47

Wonderful storr

Ta
Review №48

Love this shop!

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