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American Tire Depot - Madera II
2300 W Cleveland Ave, Madera, CA 93637, United States
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American Tire Depot - Madera II
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Ja
Review №1

The young man was very helpful. He answered all my questions and i had alot going on with my Mercedes.His name is Michael here in Madera and i give him a definite thumbs up! I also liked waiting in the air conditioned room. Its very clean. I went in for brakes and Ill be back for tires!

De
Review №2

I found the counter attendant very helpful and knowledgeable about their services and price. I will definitely continue to bring my automobile there for services.

Be
Review №3

Sale on buy 3 get 1 free is only for certain tires. Which was very disappointing especially when you are strapped for cash! But less than an hour for the tires to be put on.

as
Review №4

Great and fast service. I’m new to the town and these guys were very helpful.

Ta
Review №5

I brought my car in for an issue I am having with it. I am a mechanic and had brought it into another mechanic previously to give me an estimate. I was told it was a completely different issue which has nothing to do with the reason I brought it in. I just paid only the diagnostic fee and will take it elsewhere. The employee I was dealing with on the phone was named Edwin. He was very polite and helpful but the tech who I didnt speak to personally did not seem to want to fix the part I wanted fixed but instead an unrelated to the problem part which was at least double the money.

Er
Review №6

This place was quick inexpensive and worthwhile! The customer service was outstanding and the individuals doing the job go the extra mile for you to be satisfied with their services. I don’t even live in Madera and I prefer to come here.Special thanks to Edwin Chavez for helping me out through my entire car service - American Tires are lucky to have this man!

De
Review №7

The employees were friendly and knowledgeable. Extremely helpful and let me know of the special related to my visit.

Da
Review №8

I shopped around not only in Madera but everywhere around the Central valley these guys beat everybody by 40 bucks and had my tires on in 30 minutes the lady that answers the phone supposedly is the inventory/appointment department and set you up the appointments they said they had tires in stock when I went down there they didnt so their inventory is all jacked up they really need to fix it since my tires werent there the guy ordered them from Fresno I believe they were there in a few hours got put on even upgraded me to better tires for the same price way to go Bud

ro
Review №9

I went here for tire replacement. Conveniently for them, my TPMS was broken on the same day and I still have the tire warning light on to this day. Thats why 2 out of 3 automotive services customers dont trust you because of this. You fix something and then you break something so that we will keep spending.At the same branch on the same day I also had an alignment done and they couldnt produce that sheet showing the result of the alignment. Do you know what it means to a customer? That NOTHING was done! So they had to make an excuse to drive it to another branch and have the alignment done there with the report sheet.

Ca
Review №10

I had heard good things about American Tire Depot and originally I had went to the store on south D. But for some reason they skipped me in line to wait on someone else so I left there and went to the one on Cleveland Ave. The customer service was excellent. The prices were good and the service was quick.

Ma
Review №11

Great service and friendly. Great customer service.i will recomend American Tire Depot to my friends and family.

Mo
Review №12

American tire really impressed me, the guys that were there were very honest. They checked my brakes and gave me a straight answers. They told me exactly what my car needed and then charged me exactly what they said they would. The easiest business exchange ever! I’m definitely going back!

Ro
Review №13

Excellent service from Micheal the service manager. He was courteous and prompt we were out of there in an hour.

Au
Review №14

Very kind and friendly! Did a fast and good job. No complaints 😊

Ca
Review №15

Great service and very thorough in the inspection prior and after the work was done. Definitely will take my cars here again

Na
Review №16

Edwin helped my fiancee with my tires and wipers. They were quick and efficient! He also beat all the prices around town. I am definitely going back and my fiancée already got a quote.Thank you

Co
Review №17

What a blessing to have a fantastic experience at tire depot 2 on Cleveland in Madera...Chino was so helpful, knowledgeable, and professional while helping provide service to my car...The gentleman took great care in putting on new tires and doing a alignment, they were prompt and took the time needed to get the job done...no rush and did the job perfect...The competitive prices made it affordable for me to get the tires at a price I was very pleased with.Stop by the shop, you’ll be glad you did!

Cy
Review №18

Unexpectedly my tire went flat and I needed to replace to rear tires. Called American Tire and they ordered the tires I needed and installed the next day.! Thank you so much for your help. Thank you!!!

Gi
Review №19

Great customer service and always looking to offer the best price. Also always takes the time to explain any recommendations that the car made need.

An
Review №20

They were very courteousI got exactly what I wantedtook a little long, but that was because a couple of things had to be ordered

No
Review №21

Good prices, helpful staff can take a while depending on service suggest making appointments and dropping car off if possible

Jo
Review №22

Very satisfied with the service!!! I was in need of tires fast and they made it happen for me. Thank you Edwin for your attention to satisfied customer service.

ni
Review №23

I always get excellent care and service when I come in!!

Na
Review №24

Edwin was on duty and was extremely helpful, got right online to find tired, response was super fast. He has ordered them from LA and expects them to be in by Monday, will call and set up date to install. He also assisted in helping me buy wipers and offered for me to bring my other vehicle in and he would install him. I found him to be very personable and knowledgeable. I have recently moved here and was looking for a new tire shop. I have always dealt with Big O in No. California I was a friend of the manager. I hope to continue service with your company.

UN
Review №25

The front desk guy Mike was great and extremely helpful. Again thanks.

Mi
Review №26

Spoke with Michael, the service was great, he answered all my questions and made sure the job was done right and on time.I will definitely be returning in the future!

Ol
Review №27

I recommend this tire shop, they take excellent care of your vehicles needs.

Go
Review №28

Great customer service; very friendly customer service. They didn’t take my money. They told me I didn’t need breaks and they checked other stuff too and told me my car is in good condition. So when I need work done, I will surely go to them because they are- in fact - easy to trust.

To
Review №29

Went there yesterday, its the spot where you find the homies lol. Very professional polite, even with Those types of customers. Thats whats up 👍 you guys alright with me.

An
Review №30

USED TO BE A LOYAL CUSTOMER BUT NOT ANYMORE.I walked in for an appt to get tires and was given a firm quote. When I left to say I would think about it, I called over the telephone later the same day to get a quote . And they gave me a very high quote than originally quoted, then was given an apology because they didn’t know it was me over the phone and thought it was a different customer. That is not right. All customers should be treated equal. One customer shouldn’t get better prices over others! My sister went there twice to get her struts and shocks checked and they quoted her a hug amount. She went to West Coast tire and they told her nothing was wrong with her struts!!! No longer a loyal customer to American tire depot. I’m appalled

Ra
Review №31

Great service good price and friendly and clean

Gi
Review №32

Edwin was very helpful and informative. Professional and courteous. Techs were awesome! What a pleasure doing business with such a fantastic team! Don’t hesitate to use them for your automotive needs. My daughter was right, “great guys there”.

YU
Review №33

They ordered the tires I wanted and it came the very next day. They called me for an appointment right away. Gentleman (Edwin) at the counter did great explaining the tire service I needed and was very patient in pulling some past records on services of my vehicle. Very pleased with courteous service and happy with my tires. Buy 3 get 4th free!!!!I recommend this shop.

Ma
Review №34

This is a great place. We had oil change and the guys were on the ball and we were in and out fast.

Tr
Review №35

Edwin, Michael and the rest of the crew were very courteous and professional. Highly recommended!

Ed
Review №36

Good fast tire changing service. Good prices

Ja
Review №37

Great experience everything they did was a great job and reasonably priced

De
Review №38

Terrible organization. I have been trying to get my tires rotated for about one month now. Everytime I go in they say give us some time. Today I got there at 4:30, they close up at 6. I told the guy I would wait. Then he began making excuses about an appointment he had with another customer. I made it in way before closing, there is no excuse to tell a customer you cannot rotate tires, which doesnt take but less than 15 minutes. Will no longer purchase any tires from this organization.

Gu
Review №39

Great service!!! They gave me a gave a great price on (4) new tires and provided me with a new locking system for my tires. The manager deserves a raise.***updateJust when I thought that this place had great customer service, I find out that they filled my tires with regular air when I was charged for nitrogen. My tire pressure indicator keeps telling me that I need to add air to my tires when the temperature drops.

Gl
Review №40

Everyone here is friendly and helpful. Definitely appreciate the service!

ch
Review №41

Customer Service is excellent! If you want a truthful quote about your vehicle needing service. Ask for Edwin he is very honest and reliable.

Mi
Review №42

I love going to this tire place...i miss the person who ran the place before but new man Stefan is very nice also.The work is done efficiently and Im always told the price befor work is done! Madera shop is where i get my work done at. I never have to wait long and they are efficient at the job.Hands off to mechanic.I do not worry that the job will ever be botched! Continued customer for many years now! Also they send coupons for deals and also have a credit. If you need it.What else can you ask for?

Ke
Review №43

Friendly place. Took care of me immediately.

RO
Review №44

I had made an appointment at discount tire in Fresno and when the time came they called and said my tires didn’t come in so I called American tire depot who also didn’t have my tires but the person I spoke with Edwin said that they could go get them so I could have them that day needless to say a few hours later I had all 4 new tires and they even put tire shine and cleaned my rims which was a small but noticeable gesture which I appreciated and now they have all my tire business

Ru
Review №45

Very knowledgeable, excellent customer service and they did a great job with my car!

Gr
Review №46

Went in asked for quote on an alignment for my 2017 Accord, the gentleman in the front desk was very knowledgeable and quoted me a great price compared to other big name wheel/tire shops, I told him about my concerns, he checked them out and assured me he would take care of it. He asked me to allow him and his staff an hr or so. Long story short, i came back alignment was done concerns addressed and he even reset my tire pressure light and showed me how to do it. Awesome job and experience! Highly recommended, My work order says A. Martinez, I take it that was his name, which he probably said it but im that person who would forget! Thank you!

Je
Review №47

Got a flat tire on the freeway and changed my tire then drove to Madera American tire where I was greeted by the Manger showed him my tire he looked it over and told me that the tire was no good he got a new one at a good price thanks to him nd his staffJeffrey Edwards

Vi
Review №48

Me and my husband have been taking our cars here and these guys are the best! They definitely have the best prices in town and are very helpful. Angel was the reason why me and my husband kept going back and now this is the only place we take our cars to get serviced. He’s super nice, and answers all our questions. I definitely recommend American Tire Depot!

Li
Review №49

Great customer service. Great price!!!

DA
Review №50

Great promotions Great Service they are customer friendly with the best pricess guaranteed recommend to all my Friends at work i will be coming back

Le
Review №51

I had a great experience. Nice friendly, good costumer service. Had a oil change, they did in a convenient timely manner. I would recommend this place for oil changes and tires. I also got my tires done at American Tire so yes go there, well here... 👍 Thanks guys!!!

Ju
Review №52

I was taken care of by the manager, Angel. Best experience at a tire shop I have ever had. Greeted me as I came in and helped me diagnose what my car needed super fast. He gave me a great price and the service was beyond my expectations. Definitely will continue going back and will recommend to all my friends and family. Thank you Angel!

Yv
Review №53

Came in to fix a tire leak but it was much worse than a leak and I received awesome service and quick help. Will definitely be a returning customer.

Ju
Review №54

Incredibly friendly! Theyll literally work with you to make sure youre happy no matter what (at least in my experience) got some tires for a really good price, left there same day, and I was even told to go back if I didnt like them in 30 days! This place is great!

Va
Review №55

Edwin hes one heck of a manager, good customer service, handles the business 👏 👌 👍

Am
Review №56

Called to get a quote for an oil change. Spoke with Angel,and he was very polite and professional. The deal for an oil change beat all others. They were able to get me in on my lunch break and out in about 30 minutes or so. While I was paying Angel also gave me a great deal on tires. Great customer service. I will definitely be back.

Ca
Review №57

Knowledgeable, courteous, and respectful technicians. They showed genuine interest in providing the best service my car needed. I highly recommend this shop on Cleveland Avenue, in Madera CA.

He
Review №58

Wonderful customer service! They showed me details of what they were talking about and what each thing meant. I appreciated their time they spent with me. I will definitely be back.

Ly
Review №59

Great customer service and great prices!

st
Review №60

Service was friendly and courteous. Had a TPMS replaced. Not too long of a wait. I had bought four tires in March. Service was good at that time so I decided to return for above service.

Lu
Review №61

I love this place. Their prices are always good and fair. I check what parts cost on Rock Auto. So I asked whether we could come close to or better on parts. Labor is always fair. I once went to a Pep boys to get an alternator and have it installed. They tried to tell me it took two hours labor. This was on a Honda Civic hatchback. The alternator is right on top. I am no mechanic and it took me 15 minutes. So I knew they were trying to cheat me.American Tire Depot had to do the alternator on my Ford Escape 2005. I couldnt even find it. They put the vehicle up on the lift and showed me where it was. It was on the passenger side under the exhaust manifold and between the axle. So they did have to remove both to do the job. But they were honest unlike Los Chicos De Pep.They just did my brakes and the price was very fair. They have put my Hankook tires on and had matched the price Americas tire had. I have had great friendly service here and I highly recommend this location. I did go to the Fresno location on Shaw. All I needed was air in my tires. I had to wait to be told where to put the car. Then no one came out. After a while I left. So go to the Madera American tires on Cleveland. They are excellent. Avoid the Fresno branch. They were rude.

Fe
Review №62

Great Service 3rd time return customer in a year, (different vehicles) Angel provides great service! Today I went with my mom for my 4th visit her 1st. Highly recommend!

Wy
Review №63

I bought tires there and they had warranty on them and one is bald and they told me i had to pay for the tire

Ma
Review №64

Great service and prices very helpful and professional so nice would recommend to get your car serviced here...

ac
Review №65

Edwin is the Man, always happy to shop for tires here. It’s always less Expensive than Leshawbs can’t beat it.

Sh
Review №66

Great Service. I went in on Saturday the 2nd, Thank you for working through the pandemic and for taking care of me. I went in for a oil change after checking in I realized my back tire was flat. Without questions asked the gentleman at the front desk said he they will take care of it. I live in the bay area and try to come in for Service as often as possible.

6
Review №67

After being customers of several tire shops, This has been the friendliest, fastest & most helpful/informal.Angel from behind the counter was stellar at keeping me updated on the entire process & made the the whole shop very trustworthy for future visits & references. 👍🏽

ma
Review №68

Friendly, helpful staff. Great prices. Great service. I highly recommend this business.

To
Review №69

Great service, took care of me right away, very professional. Will go back...thank you guys

Ma
Review №70

I purchased some Goodyear tires today. They gave me a great price. The lowest I found in town. They did a great and fast job with installation too. My car rides smooth now. I am completely satisfied and they were very friendly and professional.I recently purchased two more sets of tires here. It’s the only place I will go now. Their prices can’t be beat and there service is great. I think it’s safe to say I will not buy my tires from anywhere else from now on.

mi
Review №71

Always nice to speak to.Service is wonderful! Est place to get any work done!

do
Review №72

One of my favorite tire shops in madera everytime I go in they are always professional and courtesy great to see now a days thank you

Su
Review №73

Quick and professional service. Great price!

LO
Review №74

I always have a great experience here. They are very helpful and communicate to you the condition of your vehicle with a thorough explanation and resolution. The manager is very personable and professional. He will take you to see the condition of your tires, save the air filter for you to see how filthy it was. All in all a great place to have your vehicle serviced and for a reasonable fee.

Ga
Review №75

The crew at ATD did a great job and got me my Jeep back in the time they said and helped me with all of my questions. Great job guys!!

Sy
Review №76

The guys at the Madera location are honest, perform excellent work and always give me and my family the best rates. They will beat their competitors on pricing and service. If you shop around, let American Tire Depot know and they will match or come in less.- Satisfied in Madera

H
Review №77

Amazing Manager... got a nail in tire while driving in the Valley from Las Vegas... They got me right in and fixed my tire and I was back on the road!!!!

To
Review №78

Great customer service and very helpful. After comparing prices I walked in and had my new tires on with in 1.5hrs

Ke
Review №79

Guys were great took my truck right away.Prices were good no messing around.

pu
Review №80

The manager was very polite and courteous. They had my new tires on in less than a hour! Very satisfied and cheapest price in town. Great customer service thanks!!

Fa
Review №81

Honest, straight forward communication and recommendations. Unfortunately this is uncommon in auto repair. I will definitely be going back.

An
Review №82

Very courteous and friendly. They were very thorough in checking everything along with the oil change and tire rotation. They also often give me discounts. Im very pleased with my experience there.

RE
Review №83

They try to do their best at making things right..

Ma
Review №84

I needed my brakes and transmission repaired and Brian made sure I was well informed on what i needed to fix them. Everything was taken care of efficiently and I am completely satisfied with the work that was done. And the prices were very manageable thanks to the deals they had going on.Definitely consider checking this site out, free inspections!Also found a couple of surprises like a rat that bit at the sides my oil cap and a bird in my fender.

Mi
Review №85

Good service good people Angel did an excellent job and great customer service 👍

Ar
Review №86

Angel is the best! He is friendly, accommodating, and made sure that everything was all set. He greeted us right when we walked in and also made sure to check in with the customers who were already there waiting for their cars. My whole experience at this American Tire Depot was the best I’ve ever had at a shop. Everyone was nice. I got new tires for my GTI and am very happy with them. The service here on Cleveland is awesome!

Hi
Review №87

A great team and awesome service.

Vi
Review №88

Had a great experience getting my tire repaired. Angel and the guys really helped me out. I will definitely be a repeat customer!

Al
Review №89

When you go in talk to Angel the manager. He’s down to earth and honest with the repair work needed. His quotes are right on or come in a little lower. Since I met Angel about a year ago I take all the vehicle needs there.

er
Review №90

As a first time costumer they treated my car good I choose this place to come for my car thank you American tire

Ne
Review №91

The staff is very friendly. Angel is awesome he was very helpful on my visit. He made I sure I got the services I asked for and for an affordable price. Very good professional customer service. I definitely recommend American Tire Depot. Thank you!

Jo
Review №92

Rotated my tires and check the air for no charge. Told me I had five to ten thousand more miles on these tires and that they had the best prices guaranteed. Had me in and out about 12 minutes Angel is a straight shooter, I recommend this shop.

Ca
Review №93

The manger Angel and his team of guys really helped me out by squeezing me in and by getting me the best deal in town yesterday, and they did a hell of a job i would 110% recommend this place to everyone thanks again guys !

Ye
Review №94

Customer service was great! Employees were nice and explained everything very well. Will definitely be going back!

A
Review №95

The best customer service of any tire shop Ive ever called or purchased tires from. Angel went out of his way to get me the best tires I needed at school price Ive could afford. My car got towed to the shop and The one thing that stood out in my mind is when Angel called to tell me my car arrived at the shop and he said we will take care of your car. The other tire shops never said that before. Angel lived up to his word. He and the shop crew took care of my car and all 4 tires were replaced and before I knew it he was calling me again to tell me my car was ready.I highly recommend American Tire Depot II - Madera to anyone within driving distance or to anyone looking for a no hassel log price guarantee

Ja
Review №96

Always professional

Ja
Review №97

Angel beat everyone elses price to give me the best deal on new tires for my truck. This makes 3 sets of tires that I have purchased from this location. See Angel hes the best.

Je
Review №98

Angel is amazing thank you everyone at american tire. Excellent service from everyone

Re
Review №99

Excellent customer service fast and friendly service great job on my car. I had a serpentine belt changed, oil change and front new breaks. Gave me an awesome price and Edwin was awesome. Thanks again

Rh
Review №100

This location was amazing. I took my car in after hours and they took my information so they could check my transmission the next day. They were able to tell me it was internal issues by the morning. Very honest and kind people. Awesome customer service!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2300 W Cleveland Ave, Madera, CA 93637, United States
  • Site:http://americantiredepot.com/store/Madera-CA/
  • Phone:+1 559-666-3721
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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