This will not be a good review! The reason I rate this store location a 2, is very poor customer service via phone. EVERY single time I call in, phone rings way too many times before someone answers, then I get put on terminal hold. This store needs to do way better with call ins!! Looking customers for that reason. There is no Napa Knowhow here!!

A good place to buy a battery

Great deal on oil change supplies, full synthetic oil and filter under $30 bucks. The young lady at the counter was very friendly and helpful.

Very knowledgeable. Right parts. Little pricier than other chain stores. You will be sure to get right fit first time. Never had to return a new part.

The gals the run the counter are awesome. Thanks for the help with my Avalanche

Younger guy not to helpful but older gentleman helped out afterwards was great ty.

Parts are never there when theyre supposed to be.

Customer service was amazing! Everyone was very helpful and there sales are great! Definitely will be back!

Anthony is really rude and does not help out I went a while ago wont go there anymore.

I stopped by Napa Auto Parts earlier today and purchased a set of wipers for my Honda Civic.And the sales associate was very nice and put them on for me.Now I wont have to worry about not having properly operating wipers

Nice clean store, found some awesome deals on Christmas gifts.

Fast and super friendly service. You are never made to feel bad if you have to return a part. Knowledgeable staff that is always happy to help with questions, even if they are not the normal questions!!

Good choice for autoparts

Best place you can go to get parts every time I go somewhere else I get the wrong one.

Today I had gone to AutoZone and ended up leaving in a rage after wasting my time the employee was not knowledgeable at all so I decided to go to good old trusty Napa and had no complications the employee was knowledgeable and took care of me and got me going on my way really quick Napa customer forever now

They didnt have the part I needed

👍

Found everything I needed with good service

Ive been to AutoZone and OReillys they dont act like they know what theyre doing you should always learned the product that youre selling so I go to George Auto Supply and Napa if you ask them a question they answer it so I give both of those jobs a five-star I have no problems with Georges or Napa and they always work with you

I like this place for my parts because they are better quality parts than at other parts stores

Great service and very clean and organized. Decent prices.

Never been here. Dont know why I said I did.

My dad was at the Greyhound bus station near the NAPA Auto Genuine Parts Company, 109 E 6th St, Madera, CA 93638 to pick up my brother who is traveling to my parents house after the work season up in Alaska. (My other brother (That lives in northern Idaho)(I live in Phoenix) had my dads cell phone because over the holiday weekend when we 3 were canoeing we tipped it over and my brothers phone failed the water test.) Anyways my dad who is 72 years young is waiting for the bus to arrive at 3pm. It was 5pm. I called the Greyhound and they were closed. I called the NAPA and described the bind I was in and she asked one of the shops employees to go there and notify my dad that the bus wasnt going to be there until 7:30pm. They did and the woman I had talked to called me back within 10 minutes notifying me they had found him and notified him of the change in plans.. Who says that people now days are not good? This woman is an angel for me and my dad on that day. This was on a Saturday by the way. God bless her and for anyone in the area I would choose NAPA because if their employees are willing to be so helpful to a non-paying customer (Yet) from Phoenix, imagine the kind of customer service and kind warmheartedness you would get from someone like this. I am going to start making a list of parts I want for my vehicles and when I am in Madera visiting my parents I will go to this store and give this person a hug and then fill my order. This place is obviously getting my highest recommendation.

Staff is friendly and helpful... its an in and out type thing

Always get auto supply from Napa cant go wrong

Its a new place helpful people very friendly people. and prices very aforoble

Good place for auto parts

Good service and affordable prices

Sucks had to wait way to dam long there girls talking and talking poor customer service

Place is garbage dudes are disrespectful act like there the stuff ! Idk if it the owner or what but every time I go in I get this guy that doesnt want to help! Get a new job dude !

Always great service.

Excellent customer service and quality parts

They had glass fuses when other auto parts store dont.

Great, friendly customer service

Good with parts

Great customer satisfaction

Nice building

Good Napa

Very friendly and helpful

Very Friendly Staff!

Friendly Customer service

Good quick service

Great staff!

Courteous parts counter

Always good

Always good

Good service

Great service

Quality parts

Ok

Excelent service .

Good and wide assortment of auto parts, fast and efficient attention of its employees has ample parking.

Is. Very. All right. The place

It is a very clean car parts friendly and they almost always have everything better than auto zone and o.raleys. Mere prices too

Very good place and above all the customer service is very good

Excellent service and you find the parts you are looking for

Well, what I can say is that of any failure that the car brings or any piece that is missing here you can find it is the appropriate place for tools etc.

People who work here if they know about auto parts

Little expensive

The best place where they treated me and gave me what I needed

Good tie and clean

Well.