Great People working at this Store, Matt the New Manager was very helpful along with the other Salespeople. Thank you.
The staff is extremely friendly and helpful. The paint is outstanding and well worth the money. If you go in with a question about painting something, they will guide you in the right direction every time.Will not buy paint anywhere else.
The associates were very helpful and friendly. I actually spent more here then expected as I was offered assistance without asking for it. The store was organized and operated as a team .
Jon filled my order Jersey Cream which is what color my walls appeared to be. I applied some and it was too yellow. Turns out the original painters probably mixed 2 leftover paints from Sherwin William. He color corrected to almost a perfect match! Thank you so much for all your help!
Polite and courteous staff
The staff that helped me was very knowledgeable. He provided me the information I needed to narrow down my color choice between two so I could test them out that same day.
Great customer service! We came in and there was a line of people before us because they only had one guy working but he made quick work with everyones orders and helped out customers with any questions. Even stayed after the closing time to help left over customers and didnt make them feel pressured to leave. Great place!
Excellent service and knowledge of materials.
High quality product that you cant get at a Home Depot or Walmart.
I have been to this store twice and the young man kept trying to send me back to the Shaker store. The first time because he could not find my account in the system and said since I did not start the account there he would not locate it because it was done at another store. The second time I wanted to get a white paint I previously brought tented or exchanged, he again refused to help me because I didn’t have the receipt and told me I had to go to the Shaker store. I myself had to call the Shaker store and have them fax over the receipt in order for him to give me a refund. This guy was rude and offered no solution to my problem other than go to Shaker which is 40min from my house and this store is 6min. This guy needs to be trained on how to use the system and customer service.
All your questions are answered, and the employees are very courteous and have wonderful ideas and suggestions! They are very patient and am to please.
Go to the Macedonia store location.Very positive experience. Carly was very welcoming and efficient. Knows the products
Curbside Pickup was seamless, easy, and fast.
I asked for help and was shown where a chart was, then the male clerk walked away. Very unprofessional. I wanted someone to assist me, not a chart.
Very well run and the service is great
Quality products plus knowledgeable sales assistance.
The sales staff is great. Courteous, helpful and polite.
Jus all around good!!
Superfast and friendly service
The Macedonia Ohio store is very clean and the staff is very friendly and very friendly and professional.
This location is horrible !! Never anywhere to park. Shouldve stayed in the plaza !! Hate going here
Great staff at this location.
SW simply has the best paint out there.
If the right staff are available the experience can be quite educational
Wasnt there.
Thanks for your customer service with curbside delivery during this quarantine time
Great products durable finish for all surfaces
Staff is very helpful and knowledgeable at this location
Good paint, good service
Nick was very helpful with all questions asked.
The staff was very knowledgeable about my painting project
Very good service and very professional
Associates are very helpful and knowledgeable
Real people selling real paint and thats the bottom line
Knowledgeable and helpful people, plus a good product
Extremely helpful staff and excellent product
Great products, helpful and friendly staff
Great customer service!
Good service and stock
Best paint
Amazing people
No one was here - what are your talking about!?!?!?!!?!?!?!!?!?!?!?!!?!?!?!