Troy was excellent professional and took care of my storage needs. He was very professional and informative thanks aload. Best deals in the city
Ebony has been awesome! She has gone above and beyond to make sure we had a smooth transaction. I was mortified when I realized I had missed our appointment (with all the craziness of packing, selling the house, etc) but she was so kind, helpful and understanding. She is truly an asset to your company.
I started renting in June and now everything I have is ruined by rats. The manager just brushed it off like an innocent mouse but no it’s rats and mice. He was not concerned at all. This place is poorly managed. The insurance is a joke with $500 coverage and $100 deductible when thousands of dollars of damage is caused. I see I’m not the only one. There needs to be a class action lawsuit against this company
RUN NOW!! Rats destroyed all of my furniture and the insurance that they carry is a joke. Only gave me $400 but I lost everything. My bed frame, mattress, dressers, pillows, etc. Over 3,000 dollars worth of stuff. The woman who works in the office was very nice but the manager seemed very unconcerned. Rat droppings everywhere.. just run!!!!
Good service in fast best ppl to deal with
You have to drive over there 4 or 5 times a month just to pay our bill cause there is never no one on site always a note on the door be back by this time .time who has time to sit and wait on them to do there job and omg our first storage building is half the price of 2 nd one the same size we were moving and had no time to scroll like I had prior that week getting the frist one. Come to need another one later on in the week they charged us double because we just walk in needing one we already had on and a contact why you gonna charge double for one same size rite beside each other that is not rite
My experience was just amazing at this location. Montavious, took his time to explain over all the details for all of my storage options. He made the process so smooth and was so pleasant during my rental process. He gives top tier service. I would highly recommend.
Rats have destroyed my furnitureRat droppings and urine smell on everything I tried to keep. I have been a customer for 5 years, thru name change, price increase and horrible empathy for customer concerns. Yes I will file a claim but I cant replace my memoirs and antique furniture set . These units are not moisture proof or sealed. In its are not secure to the ceiling. Open ceiling allow rats to go from unit to unit. I hate it here.
Sandra was excellent.great customer service.and persice
Excellent customer service by Sandra.
In and out in no time! Ive rented here before, and Im glad I came back. The manager is polite and went out of his way to make sure I rented the right size unit!
Sandra was extremely helpful knowledgeable and smiling
Eboni was very helpful
The manager, Montavious, was super helpful and friendly. And even though we didn’t find a bin that was large enough for us, if we ever need an additional bin, we will come back to this location.
No problems, easy website to use, would recommend
Their always clean & if you need something they get it done right away. My light bulb was out so they put in a substitute maybe 60watt or something they only use LED in told me to remind them next visit, so I did the office manager at the time stopped everything even tho I told him it wasnt no rush or biggie but he insisted that he replaced with the correct light bulb with a smile in did I need help with anything else.
Monti perfect customer service...got me in an out very quickly with a smile and a great personality.
Great customer service and location
Monti is always professional and helpful every time I come in.
Thank you for your help Ebony
Great place. Had my storage space for 5 months now and without any issues.
My experience with Teri and Kristin was great. They were both sweet and kept a smile on my face. Got me in and out very quickly.
Units are what youd expect. Never had any problems. Havent really seen the staff so dont have any comments there.
Terrie was awesome checking me into to my unit. The process was smooth and straightforward. Couldnt have asked for better service!
My assigned storage unit was locked upon my arrival on Sunday. The facility was closed and no one could remove the lock. I contacted customer service who provided me w/ an alternative unit as I was dealing with a family loss and moving at the same time. I want to just add that the customer service representative for Life Storage were very professional and assisted me in my time of need. If you ever need to secure your personal items this the place to go. Thank you Life Storage Team!!!
Sandra was a huge help
I had a wonderful experience at life storage. Teri was very helpful and made the process very easy.
Terie is very personable, professional and proficient! Very clean. Recommended items that I would need. Great experience!👍
I had a wonderful experience at life storage. They are very nice and smooth.
I had wonderful experience with Teri, great customer service and very helpful during the rental process.
Shaketa was great. Computer was down and she stilled helped me without being frustrated (even though I was). Great young lady.
Nikki was very helpful and gave Amazing customer service.
This facility has its best yet. Casey seems to be always hard at work and has a great personality for working with the public. The new manager is great too. They make a great team and show true hospitality. Keep up the great work newbies and you will make Life Storage exactly how it should be.
Great location with good people.
Keisha was AWESOME. She took me to the different units, as well as let me know the security of the property. Advised me of the best locks to use and what to use to get rid of the moisture in the unit. I found Keisha to be very informative, and because of her I came and bought another unit.
Shaketa was so nice and helpful. Units are very clean. I highly recommend this storage facility.
I met Terie at this location she was very pleasant easy to talk to she explained herself well about my storage unit and I really appreciate good customer service shes a keeper
Shaketa was super nice and funny, I loved working with her! She was extremely helpful and explained everything in detail. She was personable enough to laugh with and professional enough to handle business. Shaketa worked with me on pricing, offered suggestions for the unit size that was best for me, and drove me to see the campus and unit. I was beyond satisfied with the customer service at this location! I couldnt have chosen a better place to store my belongings. Would certainly recommend!
Outstanding service ....zi will tell all my neighbors about this location
Ive leased here for many years at least 7 I condensed 2 units into one 10x15 about 2years ago. When I moved in to that unit it had a hole in the wall and I was told it would be fixed, you could reach into the next unit, I left a spare key and after a year of calling and getting nowhere I finally took my key back it was never fixed. When I went to remove my items 2 months ago I found my unit was infested with rats and feces on everything! After speaking with the manager shaketa about both the hole Im the unit and the rats all she did was apologize. She made no concession for either! I had to file a claim on the damages of over 2799 in damages I only received 400 dollars because vermen damage is limited to 500 dollars minus 100 deductable. The manager is very indifferent and seems to have no concern about customer satisfaction. I would not recommend this location. Im including pictures. I had to get rid of over half of my belongings due to damages
Great team and excellent work! Love it!!
Shaketa was very attentive to me during a difficult time. Thanks a lot!
Antwuan was very helpful in finding the perfect unit!
Shaketa the store manager was super awesome and her customer service is super rare to find and quite a breath of fresh air.And Kim was super helpful showing me around the storage units and answered all of my questions. I absolutely love this place!!
Its very nice and clean customer service was excellent and my unit was very nice
This is the Best storage solution that I could find to suit my needs. The customer service I received was superb. A stress free application process, clean facility, secure grounds and again great customer service will keep me as a occupant. Thanks Life Storage!!
Shaketa customer service is awesome. She genuinely cares about making sure her customers are well taken care of. I’m more than pleased with the service because she went above and beyond to make sure that I was happy!
This is my second time utilizing Uncle Bobs self storage, and I love it.Tameka gave excellent service from beginning to end. There wasnt a question she wasnt capable of answering. She made sure that I understood everything. She showed me how to open the gate and how to open and lock my storage. She is even gave me a little discount that I was grateful for. The storage was clean and is well hidden from outside traffic.FYI Tameka is amazing, she takes customer service to the max!
The facility is very clean, took a very short time to set up. The newer locks they use are more secure. The online deals are amazing, if you need storage space this is where you want to leave your items. Thanks Lionel, awesome service!!
This place is awesome and I highly recommend using them to store your belongings. They rolled out the red carpet for me and made my experience easy and enjoyable. When you go ask for Shaketa or Antwuan and tell them Tony P sent you!
Lionel was very informative and pleasant. He answered every question with confidence. He made sure I completely understood the contract as well as how and when to access the property. You guys are lucky to have him!!!
Everything is wonderful good customer service
Did a online reservation was quick and easy. Got a call the following day about their free truck rental only downfall you had to go to another location to pick it up. Spoke with Temeka(Manager on Duty) whom was a excellent help for all the questions and concerns I had.. The overall process was quick right to the point and still within my price range, great place will always recommend/will always be my 1st choice
Met Jyra, one of the associates that works here. Great customer service and good conversation. Finalized my storage space with proper timing and professionalism.
Wonderful customer service!! Mike was great helping us find the right unit. Antwan was wonderful and fast!!!!
Tamika the manager has A-1, 5 star customer service. I was a little apprehensive about the storage process as its my first time, and she really, really set me at ease. Her experience and expertise were amazing! Looking forward to Lifes Storage!
Shaketa and Casey were very helpful and friendly. Everything is really clean and it was easy to get around in the facility. Only complaint is that they need a sign from the main road. It was hard to find this location.
Shakeita was awesome! Very professional and great customer service
Excellent place to rent! Everytime I use Life Storage it is ALWAYS a pleasant experience. Very friendly staff especially the manager Jasmine. 5 star service!
I talked to Tameka Herring who worked my storage. She was simply wonderful. She helped me by giving me the best rates and showing several different sizes of storage spaces. She gave us her best guest of which size we needed and she was right. I had a truly enjoyable experience with her. If you use uncle bobs storage, make sure you ask for Tameka.
Casey B was extremely helpful in helping to find a unit. She exhausted every resource within the facility to accommodate me. If I could I would give her 100 stars for her hard work today. Thank You Casey!Bréyon
This storage facility has the best customer service that I have ever experienced. They are very informative and clear with all the logistics of moving in and out of the storage facility. Best place yet!!!!!
Sheketa provided great customer service and went over everything I needed. And saved me some money. 5 stars. 👍
Kesha was awesome with the our move into the storage. She has excellent customer service and was very patience with us.. I would recommend her always.
Always good energy to brighten your day at this location. Shaketa is always helpful, thorough, and quick to get you in and out. Much gratitude
Great service and the additional recommendations helped me save when I needed it most 😊
Ms Tameka is the true definition of a customer service rep who provided outstanding customer service. I fell in love with her spirit, providing the best information to help me in my rental. She ensure my mistake was recovered in renting the truck..Keep her aboard forever..Love Ya Meka! Thank you
My experience with Mrs. Temeka was one of a professional one, she also a great people person who knows how to deal with the public. She made me realize that your company is a great company to do business with. Thanks to her l am doing business with Uncle Bob. This is my first time ever meeting her. She is a great manager.Thank you,Mr. Cheeks
They have very good customer service and very nice place.
Ms.terry was very extremely great and loved her communication.
Management was very helpful in helping me to set up online bill payment via Internet. Gave me options. Always friendly even when Im upset over fees they make me smile before its all over. This will save me $ on future late fees.
Terie is such a wonderful lady. She promised to take me lunch...Thanks Terie!!!
My household items of 20 years have been safe and secure at the Life Storage facility in Mableton, GA since June 2016. During this time, Temeka (Store Manager) has communicated payment due dates and other charges in a timely manner, which allowed me time to work through financial challenges and retain my precious belongings. She has shown uncommon care and concern in the most friendly manner. I thank God for people like this whom have aided me through the challenges of life. Life Storage cares!!!
My experience was the very best. Teresa Herring is AWESOME!!! SHE IS ONE OF THE BEST IF NOT THE BEST CUSTOMER SERVICE REPS IVE EVER HAD DEALINGS WITH!! GOD BLESS YOU TEMEKA HERRING AND I WILL FOREVER DEAL WITH UNCLE BOBS STORAGE BECAUSE OF YOU!!!!
What a phenomenal experience!! Both Tameka and Felix were exceptionally kind, professional and quite amicable. Im blessed to have had such a great experience. I will certainly recommend others to visit this location!! 😄😄😄
This place is nicely tucked/hidden in Mableton, Ga. a bit frustrating to locate HOWEVER, Brandon made the frustration go away immediately. His service was impeccable. The area was nicely maitained, smelled fresh and was well stocked. Brandon walked me to the rental unit, made sure I knew how to lock, unlock, enter and exit the property. Brandon was very pleasant and patient. Glad I found Life Storage. Great experience!
Tamika is very nice and very patient. I appreciate her service and dedication. She is a fresh new start for this location.. I will always choose this location over all the others ..
Very easy to reserve online. Tracy Johnson in the office was so friendly and helpful. She made the registration process easy and answered all of my questions. I would highly recommend Uncle Bobs Self Storage.
Lionel was awesome! Great service and friendly! My knight during a hectic day! Luv ya!
Clean units and friendly service.
Wonderful customer service tamika the manager was very patient and understanding. Will definitely refer this establishment to everyone I know. Excellent service!👍👍👍
Temeka and Lionel truly looked out for us today. They helped us with our moving process in so many different ways. We will forever be grateful for the customer service theyve given us. This has been a GREAT experience. The Mableton location is now our official place for storage!
Shaketa best lady ever had a wonderful experience must she stayed after hours to make sure I understood everything completely.. very professional
Tameka Herring, Is amazing!Very detailed, professional, great personality..The Best Customer Service EVER!Wish more people had her level of customer service.
They were very nice and helpful. Jasmine was extremely helpful. Shaketa runs the offfice very professionally. Recommend this location for anyone in the area.
Teri provides with great customer service
The manager was awesome she showed us the unit it was a perfect fit for what we needed and shes very good at explaining answers to your questions I would recommend storing your belongings here.
Great customer service! Great price! Will definitely do business in the future!
Terrie was very professional and helpful Thanks tweie
Ms. Shakers Crowder & Jasmine G...were very resourceful and professional....their language was very clear and understandable...they were were knowledgeable in-store merchandise and sold items to me...Great people skills...
Shaketa Crowder was very helpful and nice she explained all the details for me something you hardly get from people thanks again shaketa.
Omg Shaketa was such a great help, she answered all of my questions & had a very outgoing personality thank you!
Temeka was awesome with explaining everything and helping me get set up properly! I would definitely recommend this location to anyone.....
The store manager Temeka was nice. She was honest with me right from the beginning and really helped me out. I respect that. Ill definitely be back if I need storage again.
The staff was very professiona l and very informative. They helped me with all my concerns and all my needs. I will always come back to this location . Awesome...
Nyeel showee grade A customer service.I would highly recommend his services at Life storage!
Had the best experience ever. Temeka made my whole process quick and painless will never use another storage company ever will recommend to anyone to use them
Very friendly and easy to do business and gives all info needed to ensure all storage needs are met. nothing was missed. very pleasant experience
Tameka the manager was awesome, and she call and gave me the greatest deal, and her and her assistant Lionel did a awesome job. I have been storing with them on and off for 8yrs and this location is the best
Shaketa gave exceptional service. Came all the way from Conyers just because of the review.