Mor furniture is legit, with quality products and great service. For awhile now Ive been purchasing furniture from Mel. Mel is both professional and charismatic. Most importantly, he follows through on the things he says hes going to do. I truly respect that.Finally, I dont feel like Im being hounded or sold to, but rather consulted with. Many people at Mor have been readily accessible to answer any questions and help narrow things down to my decision. This is team work to make the dream work rather then every sales rep for themselves.
Went there for the first time looking for bed frames, they had a great number of options, their beds were great looking with a fair price as well. I really liked how they had storage beds, beds with headboards and they were quite sturdy too which is important. I also like how they included different bed styles for example, beds that are more stylish with lights, different bed material, real wood. Overall, there are lots of items to choose from, so theres a small chance of you leaving without be satisfied. No matter if you are looking for something from beds to living or dining furniture, its all there.The employee Jerry was very helpful and assisted us with anything we needed, like if we had any questions or concerns, he was there. So shout out to him and the rest of the workers for being very kind, pleasant and accommodating!
After visiting a multitude of furniture shops with little success in the finding a suitable couch that could be delivered in a timely manner, it was a delight to find Kathy and Mor Furniture. As it happened they had the perfect floor model on sale and a prompt delivery was scheduled. Kathy was super helpful without being hover-y. Id never been to Mor before but Ill definitely go back when Im in the market for some new furniture.
Mel Thomas was absoulutly amazing. Within minutes he got a feel for my style and knew exactly what I would like. He was very knowledgeable about the products. He will be my go to going forward in any purchases..
Hi,We ordered two separate bed from the store for our Kids, intent was to order them in matching. They promised to deliver both the beds in 4-5 weeks. We paid in full and now here is what happened.a) Sales person called and informed us that they can deliver one bed and another will coming in couple of weeks, we agreed and they delivered one Bed.b) First Bed that was delivered was not of desired height, person who delivered from Mor Furniture explained us that height can be increased and they will fix it when they deliver second bed. With this assurance we agreed to accept the delivery of the bed.c) Later on when we called sales person they denied and said that height cant be adjusted for this bed and also gave delivery date for second bed as Mar 2022 which is 7 months late than the date they promised us at the beginning.We escalated issue to customer care and they promised that store manager will call us but it never happened, we waited for 4-5 days but never received any call from store manager. We wanted to return the bed that they delivered but they are not agreeing to take it back. Sales team tricked us by delivering only one bed that doesnt serve our purpose.Overall story about this store is Sales person or Store manager doesnt take your complaint seriously, what they show you in the store or promise during verbal conversation they never fulfill. Looks like they have target to meet and to meet the target they will play all this games.Thanks.
Good experience. Salesperson Jerry Cal was very knowledgeable and made every effort to show us every option as well as checking inventory and availability. We found that Jerry was very thorough explaining the costsand details of our purchase. Jerrys professionalism was very pleasantand great to do business with. Great Job! Best Regards,Sincerely, CW Floor
My sales rep, Mel was the best!! He took the time to figure out what i was looking for and was very patient as i went back and fourth with my decision . Definitely went above and beyond !! Made the shopping experience fun and easy . I would give 10 stars if i could .
Mel, Thank You for your patience, great conversation and fabulous customer service. After shopping at every furniture store in Tukwilla area yesterday we almost didn’t have the energy to stop one more place. SO glad we stopped and found not only what we wanted but amazing pricing. Thanks for being the one who greeted us, let us wander and then found us to walk the store again with your kindness, fun and expertise. You truly are the best!
I had a great experience at Mor today. I didnt even really plan on making a purchase but Randy Frankinbury was such a great help finding me many options on what I was looking for. I left with beautiful furniture, and I will be back!
Our salesman Jim was fantastic. He listened to everything we said aboutour living room layout. He also knew what to do for your dog who lost her place in front of a window. They have great furniture and we will shop at Mor for our next purchases. We have a bedroom done and now our living room. Next is two bedrooms. Cant wait to got back and do Mor shopping.
Horrible delivery service. When my furniture was to be delivered i had asked to be called in advance so i could be home. I never got a call from anyone but i get a call from the delivery guy saying he was there. I had to leave work to go home to let them in. As soon as i got there they turn on their car and leave and say they waited for 15 min. First of all it was their fault for not calling early in advance and why even make me come out if you are going to see me then leave. Never buying anything from there again for the price they charge for delivery they need to do better. Disappointment!!
Sang was amazing! Thoughtful and fast, listened to our needs and didnt try to shove every piece of furniture down our throats. Honest, up front and able to help us despite the unfortunate lack of some inventory out of his control... clearly knows that the customer comes before the sale and I would recommend Sang to anyone, any time and I will definitely return... soon to furnish our house fully. Thank you, Sang!
Great store and super good prices! Mel thomas was very informative but not pushy. I liked that.
The sales person, Adrian was wonderful! He help us look at many chairs until we found the right one. When we come back for more furniture Adrian will be the sales person I will choose. Thank you for a great experience.
Amazing service. Went there looking for a new bedroom set and they had lots of wonderful options. Mel T. helped us both times we have been here, he is very fun and helpful and made the process as easy as it can get! Will definitely come back to him when we need more furniture!
Jim and T were extremely helpful, made great selections and streamlined the furniture buying process quickly and efficiently. I would definitely recommend Mor Furniture to everyone!
Came in today and bought a dresser, couch, tv stand. Adrian and Nadir were both amazing and SOOOO helpful! 10/10 recommend! Thank you to you both for amazing service!
I shopped here for years. Nick was awesome and helped us find a mattress. Great selection. Also the prices were competitive and they actually had stock. Highly recommend.
Mell was absolutely amazing! I was very indecisive and he was there through it all checked numbers for everything my eyes saw! I ended up finding the PERFECT couch and he did amazing on walking me through my first ever finance process and making this so easy and stress free. Would definitely come back and use him again and again!
Mell is a great sales person would love to do buisness with him again. Highly recommend asking him to be the one to help you.
Randy was very helpful and friendly and got us what we needed. Very appreciative!
We were escorted by a gentleman name Ricky who was unbelievably helpful. He not only assisted ourselves but other customers at the same time and juggle both very well while answering our questions efficiently and not leaving us hanging. Ricky even stayed late after closing to take care of our needs.This is the first time we have shopped for new furniture in a few years, and Ricky truly made it a wonderful experience. Thank you Mor for hiring such great Sales Associates. We will definitely return!
This was my first time purchasing anything at Mor furniture and I have to say it was a great experience. My salesman was top notch and very knowledgeable about the products. He was patient and easy to work with. He used his sales experience to find the right pieces and best prices for me. Glad I stopped by, found everything I needed.
Today me and my parents shop at Mor furniture and we can’t believe how great sales person they have, Jim Santos was helping us. We were just looking and we end up buying a lot of furnitures. You should ask for Jim and you will be amazed!
Ordered a sofa in early July. I was told it will be delivered by August. When it’s late August I was told it will be delivered in September. It’s late September now and I was told it will be arrived by late October.... I’m not sure if they will deliver it in October. I definitely won’t buy from them if I know this in the first place. We need a sofa to be sit on, and I cant just be waiting month by month.
Nadir was wonderful and very knowledgeable. He helped me and my family find everything I needed. Best service and free finance for 5 years zero interest
Thank you Jim for helping me to find the right recliner, I will definitely comeback for more!
Sang did a great job. He gave us time to look around on our own. I really appreciated his hands-off approach. He also was kind enough to educate us on which fabric materials would best suit our needs
I found a new sectional for my bonus room with the help of Tony. He was great!
I had excellent experience at MOR Furniture. Furniture deliveries and buying furniture has become difficult these days and very frustrating but Sonny at Mor made our experience an excellent one. He was able to advise us on which furniture fits our budget and is available for delivery now. I would highly recommend this place and highly recommend Sonny.
I purchased a couch at the end of 2020 and had a very positive experience. The price was great, the employees helpful, the couch was in stock. Fast forward to February 2021, the electric recliner broke so we called to have some one come take a look. They had to order a part and said that would get back to us. It’s now been a year since we originally bought the couch and it’s been broken for longer than it was actually working properly. Every time we call it’s either busy, leave a message (no one has ever called back), or they are waiting to hear from the warehouse and will call back in a couple days ( they never do). I understand that everything is back ordered, but the very least you can do is communicate with your customers. I would not recommend Mor Furniture unless you are okay with unsatisfactory customer service.
Jerry Cal is awesome, friendly and professional. From the minute he greeted me he was friendly and helpful. He’s quick and always give a great smiling customer service! I really appreciate Jerry responsiveness to my texts with questions and changes to my purchase!
I needed a specific sized sofa for my condo. My salesperson knew the inventory and was able to show me options that would fit. I found one I really like at an affordable price.
My boyfriend and I purchased stools for our kitchen island and will definitely be coming back to look for a sectional and bed frame. There was a large selection of furniture and the prices were reasonable. Ricky was quick, kind and helpful!
Paul Brown was outstanding and really took care of us. He answered all of our questions and made great suggestions that helped us make the right decision. We will definitely be back and look forward to working with Paul again in the future.
Their furinture was pricy even for the big sale they were having but thw place us hyge you cam get lost in it and they give free beverages from a soda fountain, a lot of options just now it a low -medium budget price range
I ordered my bed in August 2021. The sales man told me my order would be ready in two weeks. Two weeks went by and I didn’t hear anything from then so I decided to text them. They told me my order was delayed until mid October. I thought that was fine and understandable. Now all of a sudden my order is delayed yet again until mid November. At this point is it even going to arrive? I just don’t understand why they sell items when they can’t keep up with the high demands and manufacturing. I guess I’ll have to continue sleeping on the floor (literally) for the rest of the year.
They had a wide selection of furniture, good quality and very well laid out inside there store. The sales people werent pushing anything on you just trying to be helpful. And finally doing the sales paperwork was a breeze, no prices were hidden all up from and all up front.
Best furniture store Ive been to! Furniture has great prices, a modern sense of style, perfect bang for your buck, one stop location for all the furniture you need. Customer service was amazing, our sales representative T. Nguyen was very enthusiastic about helping us. He was very knowledgeable, and made the process of browsing and buying furniture a very easy and enjoyable experience. Definitely recommend this location
Update: once I received delivery one of my chairs was damaged and now customer service has given me the runaround for weeks claiming they’re waiting for the warehouse to get back to them. I guess after they get your money all that great service goes out the window.Nadir was very helpful, friendly and respectful of our time. He gave us time to look around without pressure and available when we were ready to make a purchase. All sales associates were friendly and helpful. Will definitely come back for a future purchase.
Love Mor! Ricky was super helpful and spent tons of time with us making sure we had everything we need. I’d highly recommend going to Mor and ask for Ricky!
T Nguyen and Adrian are 5 star customer service best in the west
The furniture at Mor Furniture is beautiful. This store has a lot of options: modern, antique, with electronic additions, vintage, a combination of everything... and they are very comfortable too, not just pretty. The staff is wonderful, very polite and friendly. We bought a sofa and Paul Brown helped us. He was very nice and a great sales man! This store also offers different options for a loan, without interest rates for one, two or three years, depending what option you choose. My last advice is that when you are buying any furniture, you should ask the availability of that specific product, because sometimes you will find yourself waiting for 2 or 3 month for that piece. We bought our sofa in December and have to wait until February to have it. Everything else was excellent.
Paul brown did an amazing job! He definitely gave us our space to look around, but came around enough to answer our questions. He wasn’t a pushy salesman, which I really loved. Thank you for helping us pick out the bedroom set that was perfect for us.
Great service, sales guy Nadir was very helpful, that being said they also leave you alone and encourage you to take your time and check everything out, without trying to sell you everything in the place. Very easy. I’m happy with my purchase and would definitely go back.
Not a high pressure but I think they lied to make the sale. Promised it would be here in 2 weeks. It has been 3 weeks and still dont have my item or a delivery date. UPDATE Looking good on the FURNITURE. Rather than 2 weeks it was 5 weeks. I can live with that
Thanks Jim for showing us around, definitely buy in the near future
Reduced to 2 stars due to recent events. Shipment was delayed 2 months without my knowledge and I had to call and ask to find out. Original 5 stars was being polite but the salesman didnt work with me at all on pricing. I expected better as my family has bought from this establishment multiple times. Only reason I so not reduce my review to 1 star is their product quality is high.
At first it seemed like a good place to purchase quality furniture, but to enjoy your quality furniture you first need to receive the furniture. Their service is sub-par and is marred by endless delays. Every new delivery date they provide keeps getting pushed so you keep wondering whether you will ever receive your order.
Jim was amazing.. No pressuring you into buying anything but help us save Some money and make everything so easy to purchase. Even stay afterward. We appreciate him and the whole team!!! 🤗
BUYER BEWARE!!! Mor Furniture customer service is lack-luster at best. My wife and I bought furniture from them in April 2021. Several pieces were delivered and a couple more were on back order until June 5th. Fast-forward to the middle of June and I have heard nothing from Mor Furniture. I contact them to find out the back order has been moved to August. Again, fast-forward to August and I have heard nothing from Mor Furniture. I contact them to find out the back order has been moved to September. Again, fast-forward to September and I have heard nothing from Mor Furniture. This companys customer service is garbage!I have no assurance I will ever receive product that I have paid for. Additionally, since they already delivered a partial order they will not let me return the product I did buy. Problem is I have 1/2 a living room set and if I cancel what is on back order nothing will match.This company is scamming customers! I am not sure how their reviews are this high. Take my warnings:1) Dont shop here!!!!2) If you do, do not take anything home until your order is complete!!!3) Dont even bother with customer service, they are useless!
First time at Mor and we are very satisfied with our experience. We met Justin at the Kent location and received A+ service. We will definitely be back for more in the future!
I went to buy a table- so I was told it would be a couple weeks- ok that’s fine.A couple months pass- been to the store twice now- each time was told it’s coming a couple days more.What ever. Then yesterday to my shock and amazement- I get a text saying pick up has passed- are you freaking kidding- how would I know I was supposed to pick up when ya all can’t do you on and call me that’s the table has finally arrived- SeriouslyThe wait was totally ridiculous- not keeping me informed, even as I came back To the store 2 times-
We have been to several furniture stores in the Seattle area and this was by far our best experience. We worked with Kathy and she was so knowledgeable and friendly. She knew exactly what to show us and we were able to make a purchase in being there less than an hour. 100% will be coming back here to work with Kathy for any future furniture needs!
Ricky was VERY patient, knowledgeable and seemed to really care about helping us find the right items for our comfort. We definitely recommend MOR and Ricky. Thanks so much 😃❤️💯
Paid for a brand new dresser. After 3 attempts I quit.First: arrived brokenSecond: drawers wouldn’t shut right and we’re wobblyThird: they rescheduled delivery the day of then gave me a repaired one arrived and there was mold in every single drawer.After the second dresser they would not speak to me on the phone and would only text. I asked multiple times for someone to call and they wouldn’t. When I called they said someone would contact me back, but they would only text me.They offered to replace the moldy one with a four month wait. I refused but I still have to be home for a 5th time so they can pick up the dresser.
Mor Furniture is the best store! A lot of beautiful and stylish furniture for a very good price. Paul helped us a lot. He was polite, outgoing and cheerful. He told us about everything that interested us, helped with the choice. He placed the order very quickly. We will come back.
Adrian is a great sales person, personable funny, educated on all items we purchased and very transparent with current delivery dates and item availability. He is an absolute asset to Mor and I see why everyone gravitates to him for questions and sales. Amazing experience!!
Everything went smooth as always. Ive bought furniture from Mor furniture a few times as of now. Rand was awesome!!!! He didnt follow me around the store trying to convince me on buying something else that I wasnt looking for. He was very helpful and knew his furniture with out asking some else for help.
We had an excellent shopping experience with the help of T. We visited the store twice and not only did T remember us when we returned but also our furniture needs. T provided us with a comfortable space and shared knowledge as needed. Thank you T and Mor Furniture.
My wife and I came in looking for a new bedroom set and mattress. We found a lovely set and an even better mattress to match. We are so excited to receive it next month and Tony was a pleasure to work with.
We came in and where greeted by Ricky. He was great. We needed stuff in stock which was not an easy task. We ended up with all of the important stuff being delivered within the week. Thank you Ricky for your hard work
Great experience thanks Jim Santos and Ed trawick
Jerry was very helpful in assisting us with the purchase of new bed frames for my teens. Great service and good quality furniture! I always find good products here.
I love shopping at Mor furniture, thanks Jim for your help
So I bought something on clearance - doesnt mean that my purchase is any less important.I have bought furniture from Mor Furniture before, this time I went in looking for a new dining table. I didnt see anything that fit my needs. However, there was a beautiful side chair that I felt would look perfect in my office. So happens it was on sale, clearance in fact. While I was purchasing it a woman who I assume was a manager, by the way she was addressed by the salesman who was assisting me and they started talking about my purchase. She made a snide comment of seems a lot of paperwork for such a small sale to the salesman. He quickly agreed with her and they both laughed. (The $200 chair was marked down to $10.) Honestly, if I didnt like the chairs so much I would have walked away. If the company, or management, does not feel that selling a product is worth the time of their salesman doing the paperwork then they shouldnt have the product out for sale.I wont be back.
Jim our salesman was very friendly and knowledgeable. He walked us through our options in finding the perfect couch every step of the way.The rest of the staff was very inviting as well.We were in and out in an hour and our couch is arriving in 2 weeks. We are very happy.Will be going back for future purchases.
So far so good. My new sofa was in stock and delivered in less than 2 weeks. The sales rep, Mel, has a great eye for home furnishings and helped narrow down my selection quickly. The delivery crew was on time, efficient, and courteous.Ill update my review when weve used the sofa a little more.
We were helped by Shishir and he did an excellent job finding us a couch in our price range, the limitations of our small town house, and making sure it was the right firmness we were looking for. It was a literal perfect find. Thank you.
Sales guy Saeng was very helpful, and knowledgeable with the products. He left us alone and encouraged us to take our time and check everything out. It was nice not feeling rushed.
Update: They have like the worst customer service ever. They forced us to choose a different product as they cant cancel the order now for some reason. The new product was also faulty, and hence I had to send that back as well. While delivering they did damage in my house. Their customer service texted that they have filed a report and someone will reach out. It has been 4 days, no one has.Horrible experience with Mor. I am really surprised how this store has 4.7 rating in Google reviews. We went there based on this rating. We were looking for a bedroom set and 1 queen bed. We found an option for both which we liked. So, we placed order and were happy with our decision to visit Mor. However, when the order was delivered, thats when it all went south. The quality of bedroom set (which includes 1 king bed, 1 chest, 1 dresser and nightstands) was horrible, there was day and night difference between the quality of item which we saw on display and the one which was delivered. There are chips/scratches at many places, wood is rusty, as if these items were lying in an old compound for a long time. And when I pointed out to delivery person that there are scratches, he just used a touch up pen and said its done. You can actually see the marker color on top of wood! You can tell that dresser mirror was cracked and has been glued up. And now I have been trying to reach their customer service to return all these items and get a refund, but they dont pick up phone! They ask you to text or email. Texts are not being responded in time. I have sent them an email now, hoping to get some response. Spent almost 5K dollars here, never thought will have to go through such a terrible experience.
Had a great stress free shopping experience at Randy! Helped us find the perfect piece that was still in stock during this time of where a lot of less things are available. Super appreciative!
Eddie was very helpful to my daughter when she was pre-shopping for a new sofa for our house. When my daughter and I went in together a day or two later I found him to be personable, knowledgeable and helpful; able to answer our questions about the sofa and the extended protection plan.
The service is so slow, I sat here for at least 20 minutes for my furniture at pick up. Still not here and there is not even a lot of customers waiting and it still takes that long. Do not recommend. Do a better job.
We ordered a sofa in July and were told that it would be delivered in August. Then the store kept pushing the delivery date out and now the delivery date is the end of October. Dont buy here if what you want is in the back orders.
Jim was a fantastic person to not only work with, but just talk with. When I’m in the market for a sectional (probably near future) Jim will be the one I see. Great example of sales people all over and how they should act. 6/5 stars!
Jerry Cal Mor Associates was very helpful & knowledgeable about Mor Furniture products. Am so please with his great service and as you know this is the best furniture store that I will always buy what. Next time I’ll come I will make sure to look up Jerry for his service & thanks for an easy & fun buying experience today. 7/7/2021.
They have added new selection of contemporary furniture. Allen was a nice rep we worked with.
The worst customer service. They lie about their delivery dates, don’t purchase from here if you don’t want to wait forever for something. I purchased a mattress and they promised me a date and then they kept throwing it to tomorrow and tomorrow and kept giving promises. Then i call them and they said its ready to pick up and once i went there it was not ready to pick up. On top of that, the older lady with glasses and white hair was screaming at me, she literally came out the door without listening to what iam going to say started yelling at me on top of her lungs, there was other customers who saw this situation and they were in shock. Mind you i am 8 months pregnant and they play with me saying come pick up and then that lady screaming at an 8 month pregnant woman. The other customers took my side and told me to talk to the manager because she has no right to scream at me like that. Then the manager promised me to come pick it up by noon and guess what? Nobody is answering my calls and most likely its not ready to pick up. I am 8 months pregnant and have no where to sleep, i purchased from them because they promised me the earliest pick up date. First and last time i am purchasing from this company. They have the worst workers who yell at their customers, and they are just liers.
Best place to find what you need. We couldnt find the end tables we wanted in stock at any store and would have to wait up to 8 months for them. Mor furniture had them in store at a great price, saved about 90 dollars each. Service was great and sales associate was awesome. We will return when we need anything else.
Vitalyi was great to work with. He left us alone to browse and checked in sporadically, then when we had made our decisions he helped and stayed with us until we were done. Absolutely great person to work with, and Mor has fantastic selection with the best prices I can find. Very happy customer here!
I love my experience here at Mors. I’ve purchase several many piece in the last 20 but I have to say Dion is the best of all the salesman I’ve encountered. Thanks Dion for all your great work
Tony was professional and provided us with the greatest service. Thank you Tony for making our shopping experience exceptional! We appreciate it!!
Wonderful salespeople. So willing to help you find just what you are looking. No pressure at all. Loved every minute there. Found the perfect sofa. Love that you can have it delivered when you want, so you have time to remove your old sofa.
I want to make a shout out to Mr. T. I had gone into Mor Furniture the other day to purchase a bedroom dresser and Mr.T made my experience great! Not only was he very helpful but great customer service plus best of all a really cool guy!! I truly appreciate it. You are a valuable member of Mor Furniture team!
Jerry Cal help me today and give me a lot option for my new apartment and I am so excited to have it.He is awesome! I am so happy.
All I want to say is my experience while at Mor Furniture was top notch. Found what I was looking for at a reasonable price.
Ask for Justin in Kent! You won’t regret it. Amazing service, wonderful to work with. He knows his stuff!
We had a fantastic store representative (Mel?) help us. He was polite, most helpful, provided suggestions and not at all pushy. Fantastic customer service.
Jerry Cal was very helpful and knows very well about the Mor Furniture products. My wife wanted new furniture to upgrade our very old furniture & we always come to Mor furniture when we need new furnitures. Thanks to Jerry’s outstanding job in showing us your products and my wife was happy she bought what she wanted and we’re happy.
We had a $100 in store credit from mors customer service because our furniture was late we walked into the store and was greeted as soon as we came in. We picked out what we wanted and went to the same guy that greeted us and we got a paid in full receipt and was given the hours to come pick it up. It was fast and simple.
Working with Tony was a superb experience for my girlfriend and I. The whole sales process was effortless and we left the store more than satisfied. Tony answered all our questions adequately and made helpful suggestions along the way. In summary, Tony exhibited all the characteristics of master salesman. It was a pleasure and we will be back soon!
I had heard good things about Mor Furniture, unfortunately I have been quite displeased with the service so far. The delivery drivers forgot to bring the legs to my couch on the day of delivery, so I have had a couch sitting on the floor for the last week. The representative that I spoke with day-of said they found the legs, and I asked him to ship it via FedEx. Its been a week now, and I have not received the legs, nor have I received any correspondence from Mor regarding that package (no tracking number for the FedEx package as well). Keep in mind, my delivery address is a 30-40 min drive from the warehouse. It should not take over a week for a FedEx package to make it to Bellevue.I was willing to be patient and understanding of this, but when you call their customer service, their automated call navigation leads you to an automated message stating their customer service center is currently closed. Even during their listed customer service hours, 100% of the time. At this point Im considering just having the whole couch returned.
Easiest furniture shopping experience ever by far! The sales associate was extremely friendly and helpful! I would definitely recommend Mor to anyone I know!
Everyone was exceptionally kind and helpful. Explained everything and gave me options when appropriate.
Saeng was very helpful and understanding of our situation. Wife and I are very happy with Mor Furniture’s return policy and how they standby their products.
When I first entered the doors Mel was so inviting and spoke to me before I could fully get in the door, then after several sales people passed me by, I came back to Mel with his pleasant demeanor and asked if he could help me. He got up with no hesitation and looked for a availability for two different sofa and chairs when one wasn’t available he showed me another option which I loved way better. I end up purchasing both the sofa and accent chair. Mel had me in and out within 20 min. Great customer service Mel you definitely should be recognized and promoted for a job well done, as I witnessed you giving the same level of great customer service to others that you were helping at the same time and your smile didn’t change during each encounter.
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