Highly Recommended! Very Genuine and Skilled they will take care of you and your best interest. They worked with me on two separate claims, 3 different body pants, 3 different paints and even pushed the insurance company to replace the door when they didnt want to. Also Ive worked at another auto body shop that I wont name... but I would of rather worked at Queen Anne if I had the choice.
I have used Queen Anne Auto Body 3 different times (once out of pocket and twice through insurance) and it has always been a great experience. Steve is super friendly and laid back and gave great advice on how to work with my insurance on some issues. They do great work and make the whole process very simple and easy.
After someone swerved into my lane from a turn lane, causing me to swerve into a curb (yet they still hit my drivers side too) I had damage on both sides of my Mazda 3, my baby! I found Steve and crew from Queen Anne on a list on my insurance claim site and then read the rave reviews, they were not wrong! From quick in and out for pics, fast estimate sent straight to my insurance, to quick drop off and return, a little over a week (of course more major repairs would need longer) and to top it off they cleaned and detailed my car! Shes never looked so good! Great guys, friendly and communicative and not the whole oh a chick is asking questions vibe.
They did very good job on my car. Highly recommended.
First time customer and soon to be returning customer. How can you go wrong with Steves cool demeanor and the auto mechs skill. Didnt think they could fix the crease on my door but heck of job making it look like new. And not to mention they have way better prices then what I was quoted elsewhere. Deal breaker and deal maker. Still needs the HEMI emblem but still a damn good job. Thanks for the fix fellas.
Steve and his crew undertook the restoration of my 1971 Camaro. I’m the original owner of the car and wanted to bring it back to better than new condition. We have been customers of Steve’s for many years and I knew that Steve and his crew would do an excellent job. I was not disappointed.The car was taken down to bare metal, rust spots repaired and/or replaced, and then it was refinished and reassembled. The workmanship is excellent and the paint job always gets positive comments. The car receives compliments wherever I take it and I’m pleased to refer work to Steve and Queen Anne Auto Body.
Had my car repaired at this business back in March. Very professional and customer was great. The service was great and efficient. I would highly recommend this business.
They took care of my car & did a very good job.
Wish I could give more than 5 stars honestly. Amazing, professional, and clearly well skilled staff. The owner talks to you like he’s known you for years. I can’t believe I even considered going to Caliber or Gerber. Go to Caliber and Gerber and they treat you like another number. Go to Queen Anne and they treat you like family. Lucky you came across this review because your search stops here. This is the auto body shop for you if you want your repair done right. Thanks Queen Anne!
Steve and his team did a great job fixing my car. I really appreciate it.
Steve is a good dude with integrity and I’m appreciative of the great work him and his team did on my car. I Highly recommend taking your vehicle here.
Fixed body damage to my car twice, first after an accident and second to fix a door dent. Great service and very knowledgeable. Would highly recommend this shop.
This shop is honest and does excellent work. We have had two cars in for body repair and they came back looking like new.
Went there 2 weeks ago, CALLED ahead make sure I can get estimate on the same day. The guy who answered the phone was very quick to answer,‘Anytime between 8:30 to closing!’‘No need to make appointment!’I could only go there certain time of the week so I rushed to get my estimate from Queen Anne Auto Body. Bad idea. As I went in, there was this guy talking on the phone, he seemed pretty busy. So I waited until he was done. Maybe took like 5 minutes.He said ‘can I help you?’ And I told him ‘I’m here for an estimate.’ He asked,‘What insurance company?’I told him my insurance. And he told me I need a order from my insurance company in order for them to estimate. So whoever person who answered my phone call just wasted my time. So I called the insurance to send them the estimate order. I was on the phone about 15-20 minutes and got the orders sent to the shop directly from insurance company.After that I went back in to tell him that the orders were sent. He was on the phone again. I waited. Finally he told me that doesn’t matter if they sent order or no, he has to schedule me for an estimate inspection. He told me to go and wait until he calls me because I’m not getting my estimate today. I told him I was in a rush and I can only get estimate in certain days. At that point he sighed and he complained that he had 15 other paper work he had to do. I didn’t want to say anything else so I left and waited. 2 weeks later, NO phone, NO e-mail. What a wasting of life. I contacted my insurance company that this body shop is not giving me any updates So I went with Absolute auto body in Everett and they were absolutely helpful and KIND and Fast. Avoid this place if you wanna get something done.
Very easy going place and yet very competent. The many years of experience shine though! Extremely pleased with the entire process. My car was finished on time with excellent results. Im taking my other car in next week! Dont look any further, this is the place to go.
Steve and crew again did an awesome job in fixing my car. Came back looking good as new after the nice lady decided to do some rearranging of my front end with her car. The Attitude Black paint came out looking like it came from the dealer.Thank you again.
Excellent service and incredibly quick when I needed front-end body work. When I mentioned we didnt have rental coverage in our insurance plan, they worked late to finish our car ahead of time -- less than four days for a significant amount of work. Other shops nearby said they couldnt even look at it for more than a week. Friendly too. Highly recommended.
I had a Toyota Corolla brought in after an accident, and the shop went above and beyond what was expected in repairing it. Queen Annes Auto Body had noticed additional damage to the car, and had taken the initiative to call my insurance company and fix the additional damage for no extra charge. The shop did an excellent job, and we would definitely recommend it to family and friends. The staff were professional, helpful, and very friendly as well. Overall a great experience.
Steve was friendly and helpful throughout the process. Car repairs were beautifully done and in a very timely manner. Overall, a great experience!
Steve and his crew did an excellent job on repairing my 2001 Chev Silverado PU. It had tricky damage on the side panel of the box. I was having trouble with the insurance company and their preferred provider shop. Steve assured me that he would do the repair properly. He worked with the insurance company to protect my interests and provide a good job for them. The work was done timely. I recommend Queen Anne to anyone. Bruce C a former supervisor and safety officer with I&I.
Great bunch of professionals.
Steve the man who help fixing my car was above and beyond.he gave service to costumer the best experience,then picture update in your phone is amazing,then when i was running late to get my car he waited for me w smile and he talks about family experience..i will sure go back to queen anneand if i have auto body repair
Great and fast service.
Steve and his employees do exceptional work, unsurpassed quality and value!
So happy queen anne auto body is closer to my home now just had my car fix at new location looks like it never has been in a wreck
Thought they did great job.. guess what its embarrassing that paint job starts peeling after 2-3mo.. if it wasnt for insurance I definitely would have taken my car somewhere else.. customer service I dont think they have one..
I couldnt be happier with the quality of work and the professionalism I experienced at Queen Anne Auto Body. They got the job done quickly and the color match is perfect. I will not forget where to go next time I need auto body work!
I want to thank my Pemco Insurance Claims Adjuster for recommending Queen Anne Auto Body. Steve wasted no time in documenting and submitting the claim of damage to Pemco and before I knew it Steve rented a car for me and I was picked up by Enterprise. I dropped off my car late Monday and it was ready by Friday afternoon. Steve’s team replaced the hood, grill, front pumper, and passenger side headlight assembly and painted it to match. When I say “To match”, I really mean “to match”. Most importantly, my car drives perfectly. Queen Anne Auto Body doesnt just talk the talk they walks the walk when it comes to true customer service. I highly recommend them to all my friends and neighbors in the Serene Lake area, Mukilteo, North Lynnwood, South Everett and anyone that drives the Mukilteo Speedway & Highway 99 areas. And if you’re Insurance Company doesn’t use Queen Anne Auto Body, change Insurance companies.
This is THE place to get your car repaired! Ive use Queen Anne Auto body a few times now. I just cant say how much I know they care about your car! About to use and the gang again!
Exceptional work and value
Very nice owner