As a name brand pharmacy, this place looks a bit unclean and untidy, especially the area near its pharmacy windows. There is a large stain on the carpeted floor that looks filthy. A dusty massage sofa is on display near the curtained vaccination corner, which looks like an eyesore. Overall, this store seems poorly managed.

I dont know why I continue to come to this location. The people in pharmacy always seem like theyre dazed, & confused, never having my medicine. Not knowing when theyll get it, every time I come here! The employees in the rest of the store seems like they really hate theyre job, & the customers too.

I had to change my phone number in order to use my coupons, and their system was giving them problems, but they did not give up and was able to use my correct number in order to use my discount coupons yea!

Special thanks to Molly. I have been shopping at this spot for almost 10 years. Whenever I stop by, Molly always greet me with smile. She is sweet and patient with every customer. I really appreciate her customer service 😊

Worst pharmacy experience..stood in line today for a little over an hour, they said my prescription would need an hour to fill.....been almost 4 hours and nothing. Forget trying to call the whole automated system is a joke. I finally get pharmacy and its been hold time.

I been to this cvs a few times, there is an Asian lady she is very kind I’m not sure her name. I would of gave 5 stars for her💕But this time I got helped by REGINE AND SHE does NOT KNOW NOTHING ABOUT CUSTOMER SERVICE. Not even a thank you!

Prices are sometimes as much as 20% to 50% higher than Upland or L.A...but they have everything...huge store!Parkings great. Managers a very kind man. Employees follow suit. Nice place to shop.

Literally no point in rx express pick up.

So incredibly slow!!!! Seems like the staff needs to be trained on the phone system as well since they get phone hang up happy. Ill never bring my scripts here if I can ever avoid it. They really dont care that theyre holding up your entire day by not being professional and getting the job done in a timely fashion.

I have been coming to this pharmacy since I was 4. Despite the fact I no longer live in the area, I deliberately make an effort to get my prescriptions filled here because of the great service I usually have.Today, I had one of the worst customer service experiences I have ever encountered! Many of the staff had an attitude, were horrendously rude, and there was even an argument between the staff that occurred while I was waiting for my prescription.When I spoke to the manager, he showed little concern for what happened.I am very upset as to what has happened to this pharmacy!It is so sad that sick patients who are terminally ill, people in pain and discomfort, and even exhausted people who are down with the cold or flu have to go through the horrible experience here in order to get the medication they need!Please be more considerate of the position you are in working in a pharmacy. If you don’t have the patience to work with people, then perhaps you should reconsider where you’re at 😕

Don’t come to this store the workers are rude and they all mad when your trying to fix a problemI don’t know what the lady’s name was but she was the store manager and she got into my business and declining service to me because I was “ assaulting” when I wasn’t

I’ve been coming to the CVS for the past three years. This by far is the best CVS ever!! Exceptional customer service, product always in stock, and great every day sales great. Their cosmetic department is huge and well-maintained. The Make up beauty consultant there is one of the sweetest nicest knowledgeable kindest employee at that store. Huge alcohol selection with reasonable prices. Im talking a vast selection of wine. Cuz its Rosé-all-day at CVS. Short wait time and turn arounds in the pharmacy. They have like 4 cashiers up in the front everytime im stopping by for more Rosé. The best time of day to stop by would be Anytime cuz theyre open 24 hrs a day. Which is great when you get the midnight munchies and everything else is closed, CVS will always be there for you. Not trynna be cheezy jusy keepin it breezy. On a side note, to be fair and balanced: beware of the transients that sometimes hang outside asking for change or to wash your windows. They have a coinstar buy no redbox. You can mineygram and cashiers checks there. Huuuuge selection of giftcards. Also a photo dept where you can do walk-in passport photos.

I am here for flu shot. I checked in at the countor. Then she said I need to come back 15~20later to fill up the form. why cant she give me the form and wait. So as soon as they are available for giving me shot I wont waist my time. Very un organized. There are five people inside the counter working.

They have good customer service

My nearest store was close so i decided to drive 10 min to this location n wow i left very satisfy with the customer service my cashier was debbie very nice very friendly she really took the time to walk with me and show me where an item was located n when it was time to pay i use a few coupons n she was very patient she never once rush me definitely the best customer service i had at any cvs ..i will definitely would keep coming to this cvs just base on the service ..happy,nice cashier= happy customer

The pharmacist told my wife that there was a note In the system on to not dispense medication to her. Which happened to be a discrepancy in the system for the fact that my wife has never been to Vegas a day in her life. So I proceeded to ask the pharmacist can we have the store # to clear that up and call them and everything was fine until Marcy Dorado butted into our conversation and told me to call every Vegas cvs until I found the right one and told the pharmacist “let’s get back to work” thank you for giving me one of the WORST most uncomfortable cvs visits me and my wife EVER had. Will NOT be using cvs pharmacies anymore. To the main pharmacist MOON me and my wife appreciate u tryin to help us and you being nothing less then professional wit both of us.

Very nice Pharmacy employees are very nice stores clean have inventory of what youre looking for overall I give it A5

They are friendly and nice, if you need help to find something they will help you.

They would automatically refill some of my meds but when I walked in with a prescription from out of town they would become mean and said no pharmacy in the local area would tale it. So I went to another one next by and they said they never heard that policy. I didnt not appreciate their attitude

Just had medication unfortunately transferred to this location. Lost my med and needed to get new prescription. Asked them to please call dr because he rarely has time to answer faxes, will take a week or more. They asked dr for prescription of wrong med. Got home and found out it was wrong. Called about noon the next day (on a friday) and asked them to recall for correct prescription, because he will not answer fax. She rudely said she would take care of it then hung up while i was still talking. Called back later that evening to ask if it was ready and they said dr never responded to fax. I had already explained why they needed to call. Now i am out of med for 4 days due to their errors.On 2 different days they complained they didnt have help or were there alone. Yet the 2 times i went in it was empty or 1 person waiting.

Always nice people great services as well!

Pharmacist Harry Loie, is so nice helpful and amazing. Even late at night bc I work odd hours and he is always so nice and helpful.

Most horrible pharmacy I have ever been to. Slow service. Pharmacy tech had to remind pharmacist to fill my prescription after 1 hour wait time. BTW, dont bother calling as they never pick the phone up.

I was on hold for almost 30 minutes. A couple of times they did not mix prescription powder and I had to go back.

Called Pharmacist to help contact Doctor for medication order but claimed very busy. How long can a phone call take?

Cyndee was so helpful and patient with us.

Always nice people great services as well!

Ive been going to this pharmacy since I was 5. They are the best.

Quick service everything you need

I would give a negative review if I could. Waited for an hour at the pharmacy and no one was helping us. There were about 10+ people in line not being helped as well.

My whole review was deleted?? Well, what sad was that I didnt rate it 2 stars I rated this place 1 star. And the reason I will never use this pharmacy again is because of a short, blond, really white woman named Marcy (Or something like that) who was EXTREMELY RUDE. When she was talking to me tI thought at first she was joking because of the horrible comments she was saying, but when I came to find that she was serous I was shocked. Marcy, dont you ever talk that way to me, my mother or my father like that again. You should only talk that way to your enemies and that if you have a reason. Not to customers wishing you a good day and giving you business. How dare you. You need to be fired.

Always friendly and eager to assist.

They really dont like picking up the phone here, do they?

They are so slow

Kevin at the pharmacy, Rude, hung up the phone on me, treated with disrespect for a medical condition. what more can I say?

Open 24/7! Plaza needs a face lift!

Just a different area for me.

Its a big CVS with a lot of variety, expensive though

Really upset with pharmacy

Good

Some of their prices are high

Usually easy to park

Pharmacy isnt great

Good place to buy medicine

Lots of selections