Always have the parts I need and the best prices!
Really nice people.
Great place, really good prices on equipment . Very knowledgeable on their merchandise I highly recommend them.
Friendly service with experience in every answer. Extremely reasonable pricing for repairs as well.
They had the parts I needed for my Gravely mower.
Knowledgeable, nice and courteous
It was a great service
Nice people with a very clean store. I was helping my brother drop off a mower, he bought his mower there takes it there for service says he will continue to use them.
Ive never seen a service department as bad as this one. We bought our mower from the previous owner of the business. The service was great. After it changed hands they put a weed eater and a chainsaw sparkplug in it, welded on a baffle that fell of when I returned home, told us parts were back ordered when another dealer had them and didnt do the work that I asked them to do. I loved the mower but when I replaced it I bought a different kind from another dealer. Service is everything.
Purchased a new Gravely
They could have put a note on the door during saying Closed two days before laura.
The guys are great was ordering parts for our 20 + yrs old mower
Good people to deal with!
None of the staff are wearing mask, and they allow customers in the store without mask, even though they have sign up, stations mask require
They have had my mower since before the flood and i called and keep getting the run around and yesterday the guy at the lumberton store told me he didnt have the tools to pull the flywheel. i have done it for years didnt know there was a tool to pull the flywheel. remove the nut put a small pry bar under the flywheel and tap along the edge of the flywheel it will pop off.
They wanted to replace my deck on my Gravely so I let them do it it took him 7 months to replace my deck now I have to use a different belt now it dont work the same as it did before dont believe they know as much as they say they do I would not recommend them for repair on anything Gravely is a great product shame a dealer cannot fix what they say they can
Knowledgeable employees. Clean,well lit display area. Well made equipment at competitive prices.
Great service. Its almost like family, and very knowledgeable
Brought my lawn mower, tiller, and chain saw to be fixed. They told me they could fix the items. I filled out a service repair form. They called me and said they couldnt fix my tiller because it was a craftsman tiller. They said they fixed the lawn mower and to come pick it up. It wasnt fixed. Took it elsewhere and was told n it would cost more to fix it than its worth. They said nothing was wrong with the chain saw. That they cramked it, sawed some logs and everything was working. When i got the chain saw back it had no gas and the chain was soooo looose i could take it off without any tools. And the brake was completely missing from the chain saw. When I dropped it off I made it clear that the break and the associated coil was missing from the saw. I had my wife pick up all 3 items and it was VERY CLEAR they didnt work on any of the equipment. Of course they didnt charge my wife anything. They just housed it in their warehouse for 2 weeks and did nothing but lie to me about what they did do to it. I bought a $5500 Gravely mower from there a little over a year ago. I will NEVER BUY ANYTHING FROM THIS ESTABLISHMENT AGAIN!!!!VERY POOR CUSTOMER SERVICE!!!!DONT WASTE YOUR TIME WITH THIS COMPANY.
Great customer service and they get the job right.
Excellent service and good selection of Stihl products and Gravely mowers.
Great customer service and top notch equipment for sale.
Unbeatable service and fair prices
Service after the sale is very lacking... Cant get a straight answer... Tired of the run-a-round... Was told to call mauriceville... They take my number and never call me back... Warranty issue with Kawasaki motor has taken over 7 weeks now and I cant get a call back regarding the status of my $5,000 machine. Was told I could get a loaner in a couple of days 10 days ago... Today I was told that the loaners are only for the commercial guys...
Excellent service, very helpful and knowledgeable, great products and selection
If you need small engine work these guys can fix you up!
I really appreciate their knowledge and experience
They know their stuff, helpful staff. ...
Horrible... I have paid them a total of $1,100...they have kept it six weeks and it still doesnt work..... Will never go back or buy from them again
Not worth a shut. Customer service. Taking to long to fix lawnmower.
Felicia Leif Cade all of them always help me out getting parts for my lawn mowers
Gat parts ordered
Overpriced repairs
Friendly, knowledgeable
Very helpful