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K&S outdoor
1780 US-96, Lumberton, TX 77657, United States
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K&S outdoor
Comments
Je
Review №1

Always have the parts I need and the best prices!

Da
Review №2

Really nice people.

Do
Review №3

Great place, really good prices on equipment . Very knowledgeable on their merchandise I highly recommend them.

ch
Review №4

Friendly service with experience in every answer. Extremely reasonable pricing for repairs as well.

Bu
Review №5

They had the parts I needed for my Gravely mower.

Fa
Review №6

Knowledgeable, nice and courteous

Ca
Review №7

It was a great service

Al
Review №8

Nice people with a very clean store. I was helping my brother drop off a mower, he bought his mower there takes it there for service says he will continue to use them.

Sa
Review №9

Ive never seen a service department as bad as this one. We bought our mower from the previous owner of the business. The service was great. After it changed hands they put a weed eater and a chainsaw sparkplug in it, welded on a baffle that fell of when I returned home, told us parts were back ordered when another dealer had them and didnt do the work that I asked them to do. I loved the mower but when I replaced it I bought a different kind from another dealer. Service is everything.

Tr
Review №10

Purchased a new Gravely

St
Review №11

They could have put a note on the door during saying Closed two days before laura.

Lo
Review №12

The guys are great was ordering parts for our 20 + yrs old mower

la
Review №13

Good people to deal with!

Ra
Review №14

None of the staff are wearing mask, and they allow customers in the store without mask, even though they have sign up, stations mask require

gl
Review №15

They have had my mower since before the flood and i called and keep getting the run around and yesterday the guy at the lumberton store told me he didnt have the tools to pull the flywheel. i have done it for years didnt know there was a tool to pull the flywheel. remove the nut put a small pry bar under the flywheel and tap along the edge of the flywheel it will pop off.

bi
Review №16

They wanted to replace my deck on my Gravely so I let them do it it took him 7 months to replace my deck now I have to use a different belt now it dont work the same as it did before dont believe they know as much as they say they do I would not recommend them for repair on anything Gravely is a great product shame a dealer cannot fix what they say they can

LA
Review №17

Knowledgeable employees. Clean,well lit display area. Well made equipment at competitive prices.

Lo
Review №18

Great service. Its almost like family, and very knowledgeable

Cr
Review №19

Brought my lawn mower, tiller, and chain saw to be fixed. They told me they could fix the items. I filled out a service repair form. They called me and said they couldnt fix my tiller because it was a craftsman tiller. They said they fixed the lawn mower and to come pick it up. It wasnt fixed. Took it elsewhere and was told n it would cost more to fix it than its worth. They said nothing was wrong with the chain saw. That they cramked it, sawed some logs and everything was working. When i got the chain saw back it had no gas and the chain was soooo looose i could take it off without any tools. And the brake was completely missing from the chain saw. When I dropped it off I made it clear that the break and the associated coil was missing from the saw. I had my wife pick up all 3 items and it was VERY CLEAR they didnt work on any of the equipment. Of course they didnt charge my wife anything. They just housed it in their warehouse for 2 weeks and did nothing but lie to me about what they did do to it. I bought a $5500 Gravely mower from there a little over a year ago. I will NEVER BUY ANYTHING FROM THIS ESTABLISHMENT AGAIN!!!!VERY POOR CUSTOMER SERVICE!!!!DONT WASTE YOUR TIME WITH THIS COMPANY.

Ka
Review №20

Great customer service and they get the job right.

Ke
Review №21

Excellent service and good selection of Stihl products and Gravely mowers.

po
Review №22

Great customer service and top notch equipment for sale.

Ro
Review №23

Unbeatable service and fair prices

Be
Review №24

Service after the sale is very lacking... Cant get a straight answer... Tired of the run-a-round... Was told to call mauriceville... They take my number and never call me back... Warranty issue with Kawasaki motor has taken over 7 weeks now and I cant get a call back regarding the status of my $5,000 machine. Was told I could get a loaner in a couple of days 10 days ago... Today I was told that the loaners are only for the commercial guys...

tr
Review №25

Excellent service, very helpful and knowledgeable, great products and selection

St
Review №26

If you need small engine work these guys can fix you up!

br
Review №27

I really appreciate their knowledge and experience

Jo
Review №28

They know their stuff, helpful staff. ...

Th
Review №29

Horrible... I have paid them a total of $1,100...they have kept it six weeks and it still doesnt work..... Will never go back or buy from them again

Ph
Review №30

Not worth a shut. Customer service. Taking to long to fix lawnmower.

Ma
Review №31

Felicia Leif Cade all of them always help me out getting parts for my lawn mowers

Je
Review №32

Gat parts ordered

Ja
Review №33

Overpriced repairs

As
Review №34

Friendly, knowledgeable

Ta
Review №35

Very helpful

Information
2 Photos
35 Comments
3.9 Rating
  • Address:1780 US-96, Lumberton, TX 77657, United States
  • Site:http://ksoutdoorpower.com/
  • Phone:+1 409-751-3925
Categories
  • Home goods store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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