user
Louisville Cabinets and Countertops
6200 Hitt Ln, Louisville, KY 40241, United States
Appearance
Louisville Cabinets and Countertops
Comments
Br
Review №1

Pros: cabinets were done on time and they provide you with lots of trim if you are installing them yourself.Cons: the quality doesn’t seem great. We did a bathroom vanity with them, the white shaker style. The paint job isn’t great and scrapes off very easily. They supply you with a touch up pen but it’s not the right shade or sheen of the cabinets, it’s just a generic white paint pen unlike Nhance who gave us an exact match when they repainted our kitchen cabinets. The face of cabinet drawers are MDF so not great quality. I’ve had to touch up and fix scuffs and paint chips more on my new vanity in the master bath, (so no kids use it), than I have in the almost two years since Nhance repainted my kitchen cabinets. Maybe it’s the style and the other styles are better but I would highly recommend going somewhere else if the shaker is what you want, especially in a kitchen. The paint will scrape and scratch...it’s “baked on” in Thailand or something like that. When I emailed my concerns, they said they’d look into it and get back to me, which of course they didn’t. We’ve also done shaker cabinets for the kids bathroom from Cabinets To Go and felt it was a better bang for your buck.

Ch
Review №2

I have been working with Michelle and she has made this a breeze!From semi-custom work to making fast changes on the fly she has made it all happen.These guys have been great to work with!

Ke
Review №3

This is the WORST customer service we have ever received! We went into to this company the 3rd week of April 2021. After meeting with MICHELLE McCOMBS, it was over a week before we received our ESTIMATE for cabinets and countertops. We tried to contact Michelle to DISCUSS the estimate for 3 weeks! Michelle NEVER answered the phone, nor did she return our calls after I left several messages nor did she respond to any emails! FINALLY on the 4th week of NO RESPONSE from Michelle, we called the store on 3/17and George answered....he said Michelle was in the office and he would have her call me back because she was on a call. THAT RETURN CALL NEVER CAME! This is unprofessional! Who treats customers this way? You all are the worst company and Im glad we didnt have this company perform any work for us. FYI...The estimate we received from Michelle was DOUBLE the price we received from CABINETS to GO for the same style (Shaker cabinets and countertops)! Which tells me that you all didnt want (Black) business and you overchared us on purpose...or you need to be reported to the BBB for price gauging.....either way....we will take our business elsewhere. AND we will notify BBB just incase you all have treated other families this way!!!

Jo
Review №4

We used LCC for our kitchen remodel and they did a great job! The team there was very helpful and responsive and was able to work with us throughout the process. The installation and construction team was very professional and polite. I would highly recommend them.

Pa
Review №5

Coordinated a complete kitchen remodel. Made all the necessary arrangements with sub contactors to complete the job. Had all contractors set to a date over 2 week timeframe. All aspects of remodel were handled in professional and courteous manner by LCC/contractors. Not one question or issue arose that was not addressed promptly. A fantastic experience.

Je
Review №6

The staff is amazing very knowledgeable, honest,and very helpful qualities i dont expect to find in a place like this but I did in to people there... life changing.

st
Review №7

Had to ask for over a month for a quote on cabinets. When they finally decided to respond I was told they couldn’t provide what I wanted. Interesting...... I’m looking at exactly what I’m wanting on their Facebook page. Will spend my money elsewhere.

Cu
Review №8

BUYER BEWARE! Their great until they get your money!If you’re in the market for a new kitchen, I would not recommend this company. They’re was a mess up by the company with the door and window trim not being factored in after they were told twice what the trim size was. So with that being said the cabinets were too large for the space. After calling the company to ask if they could make it right with me I was rudely told it was my mistake not theirs the owner was very rude to me and after paying over 13 grand for the cheap cabinets I received I’m stuck with cabinets that don’t fit my space. So thought I would leave this here for everyone to read so maybe it won’t happen to anyone else.

Ki
Review №9

We are enjoying our new kitchen very much. Tim and his team are friendly and accommodating. Angela was great to work with on the design and helped us come up with a plan that had everything we wanted and stayed within our budget. Even when some tweaks were needed after installation, Tim was great about coming out to make sure everything was taken care of.

Pa
Review №10

They are a smaller company that gives premier attention to their customers. Would definitely recommend this business

An
Review №11

Louisville Cabinets and Countertops was a joy to work with. They were professional and provided good advice and quality workmanship. We are thrilled with our new kitchen

Le
Review №12

Tim and his team did a fabulous job for us! Our kitchen was just not functional until they came in a made it so much better! Absolutely wonderful work!

Ro
Review №13

We chose Louisville cabinets and countertops because of the value and competitive pricing. Once we made a decision, the measuring and installation were quick and easy. Although we were replacing the countertops in every bathroom we were only inconvenienced slightly. We were impressed by how quickly they were able to turn the job around and how well they cleaned up mitigating the slight damage that occurred during demolition. They were very easy to communicate with and we felt overall that her experience exceeded our expectations.

Tr
Review №14

I would highly recommend Louisville Cabinets and Countertops to anyone who is looking to remodel their kitchen. This company recently did a full kitchen remodel for my wife and I. Everyone who has seen the end product has been amazed with the shear professionalism and elegance provided by LCC. Tim and his company worked with us side by side every step of the way to provide us with the best products for our lifestyle and kitchen design. Even after the project was completed, they ensured that our expectations were exceeded. We couldnt have asked for a better outcome and experience.

Pa
Review №15

Updated our old counter tops with Granite. We worked primarily with Tom at first and then Lindsay. They also build up our cabinets about an inch and a half to allow easier removal of our dishwasher. The trim work they installed to cover this work matches our cabinets perfectly. Lindsay coordinated everything and then did our plumbing work. Shes awesome!! Wonderful experience and love the new counter tops. Highly recommend.

do
Review №16

As business to business partners, I rely on Louisville Cabinets and Countertops for all of my display needs. Tim and his team do a remarkable job from start to finish. His team is fast, friendly and most important, they are professional!

Yv
Review №17

Very professional and helpful. I went in with no idea where to start and left feeling informed and knowledgeable. Answered all my questions and went of their way to help me help me. Im so happy with my new kitchen. Highly recommend.

Me
Review №18

Painless process from beginning to end. Loved working w George. Love love my new kitchen, bathroom and mud room.

Sh
Review №19

We shopped around with several potential companies for a complete remodel of our kitchen. We decided on Louisville Cabinets & Countertops for a couple of reasons. First, their prices were reasonable and second, we had a very tight timeline due to an event we were having at our home. Tim felt confident he could meet this and he did! Lindsay was extremely customer focused and was one of the hardest working people I’ve ever met. She made sure we were completely satisfied. We love our new kitchen!

Ma
Review №20

The Louisville Cabinets & Countertops team did a wonderful job and were very pleased with our new kitchen. Tim and the crew was great to work with and well certainly recommend LCC to people we know.

Wi
Review №21

Great company to work with. They helped us through every step of the way and worked us in when we werent completely ready for them to finish their steps.

Sh
Review №22

This team of professionals went above and beyond. Dependable, trustworthy and reliable. They made our experience wonderful. Looking forward to working with them again for our master bathroom renovation! Would recommend highly.

Bu
Review №23

Tim and his staff were amazing, he handled every step of our kitchen remodel from start to finish which was exactly what we were looking for. He designed and coordinated tradesman, all of whom were also great to have in our home. Price and timeline were excellent and mess was kept to a minimum considering everything including flooring were removed. I would use Louisville Cabinets and Countertops again and recommend without reservation.

Hy
Review №24

We highly recommend!! As soon as we closed on our house, we found this company and committed right away after meeting Tim and George. Our new modern kitchen turned out beautiful and looks and fuctions exactly how we wanted it to. The quality work of all cabinets, countertop, wine bar, range hood, drawers, electrical, tile work, etc. turned out amazing. And best of all, the whole project was affordable and finished quickly. Thank you for our kitchen!

sh
Review №25

Love my new countertops and backsplash. Great to work with. All the employees very nice and respectful.

Am
Review №26

Angelas vision for our new kitchen was spot on! The team at LCC showed up when they said they would and were awesome! I highly recommend them. Very short down time. We love our new kitchen. Thank you!!

Ke
Review №27

We had all all of our kitchen and bathroom cabinets and countertops designed and installed in our new construction home by LC&C. We absolutely LOVE the outcome. The design is exactly what we wanted & the customer service was amazing! Highly recommend to anyone looking to build or remodel.

St
Review №28

We are very pleased with the kitchen remodel performed by LCC (they did everything but the floor). I would give 4 1/2 stars if I could. Edgar and Charles provided excellent quality work and were easy to work with. They made it clear they wanted us to be pleased with the results. Charles made a couple of good suggestions during the job that we definitely appreciated. The job was also completed within our desired timeframe. The company has been responsive since the job was completed. After we noticed a small flaw in one of the drawer fronts, Tim (the owner) ordered us a new drawer front. Charles installed the new front and also made a couple of other minor adjustments we requested while he was here. We would definitely use this company again.

Je
Review №29

We had a really great experience with LCC. We started our kitchen renovation planning in March of 2017 and started in August of 2018. We met with LCC pretty early on in the process and they were an excellent partner the entire way through. We have an old style home which took a little love to finalize the layout but once we had a plan we jumped right into it. From matching the finishes to adding a giant island, we had a lot of fun working with them. The installation was very quick and they communicated the entire time. Communication, price point and quality were the three biggest things for us when looking to work with someone and they get 5 stars on all aspects. Were very happy in our new kitchen and happy we chose Louisville Cabinets & Countertops!

Mi
Review №30

Tim and Company did a great job remodeling my kitchen. From the design, to installation to finish, everything went smoothly. Very nice job! Thank you!

Su
Review №31

Great work, love my counter top.Thanks to Farrid. Very professional.

Pa
Review №32

We worked with Allison and Tim on updating our old-school kitchen countertops. They were always prompt in answering our questions and their selection and prices were perfect for our needs! They never left us hanging on any issue and their installers did a fantastic job. We are 6 months out from our install date and everything looks and performs great!!

Ka
Review №33

I have never attempted a remodeling adventure but Tim and Lindsay and the rest of the gang at LCC made it a very good experience. From the start to finish, they advised me of what I could expect, of any changes that would be needed and brought a whole new life to my kitchen. .My cabinets and countertop are beautiful and provide so much more needed space. They are easy to work with and answered all my questions. I totally recommend this company.

Dr
Review №34

Tim, Allison, and their crews are a pleasure to work with...they went above and beyond to make our dream kitchen a reality. Their prices were fair and the quality was second to none!! They were very professional and performed our work in a timely manner.~Jason

Ch
Review №35

Tim and Allison do a wonderful job helping my customers design the kitchen of their dreams at a fraction of the price of other cabinet makers or the big box stores. As a General Contractor, its important to me to work with other businesses who are as customer focused and detail oriented as I am, while offering top quality products at the best prices. I recommend LCC to all of my customers as well as friends and family. You will not find better quality and craftsmanship at a better price.

Da
Review №36

Reasonable bid on two bathrooms, and on three outdoor granite countertops. Great workmanship! Follow up completed without issues. Thanks!

Gr
Review №37

LCC did granite tops in our kitchen, master bath, a tub surround and on our laundry center. Came out great, service was timely and cost competitive. Thanks Tim!

Br
Review №38

I highly recommend Louisville cabinets and countertops. They installed beautiful new cabinets and granite countertops in my kitchen. They did a fantastic job. They helped us pick the best cabinets and tops for a great price. The whole experience was very pleasant and the workers were delightful. I recommend them for any kitchen remodel.

To
Review №39

I just wanted to leave Tim and his team at Louisville Cabinets and Countertops a good review because they are very professional and prompt on every thing they do. I highly recommend their services.

Ti
Review №40

I highly recommend Louisville Cabinets and Countertops to anyone who is looking to remodel their kitchen. Their professionalism, quality and customer service exceeded my expectations. LCC replaced my cabinets, countertops as well as flooring in the kitchen and baths prior to listing on the housing market. The relator expressed it was the kitchen and bath which added the extra value I was able to profit from the sale. They performed outstanding quality workmanship as well as completing in the short time frame I required. I will definitely return to them for any future needs.

Pa
Review №41

We are thrilled with our new kitchen cabinets and countertops. George and Tim took care of every detail. The job was completed at the scheduled times they set and they were very thorough in their follow-up of a few details that needed attention. Honestly, I was nervous spending a lot of money but I could not be happier with LC&Cs work. The quality of the cabinets, countertops and installation was fantastic - and I am a very particular person. The total job came in under budget for what I was expecting. Two thumbs up to Louisville Cabinets and CounterTops!

Ma
Review №42

Did a complete kitchen remodel at my house. After another company dropped the ball one time too many, I reached out to Louisville C&C, Tim was great to work with, always very responsive and worked with me through phone calls and texts to make sure everything was just right throughout the entire process.

Je
Review №43

Outstanding customer service!! We have been working with Louisville cabinets and coubtertops for over a year, and they make ordering and installing a breeze! Communication is spot on, and products are as promised!

aa
Review №44

Tim and the others at Louisville Cabinet & Countertops did a fantastic job for a new countertop in a basement I recently finished. Great project management, great communication, great price - highly recommended

St
Review №45

Excellent product and fantastic service after the sale. Would definitely do business with this company again.

An
Review №46

Great company and does great work!

mi
Review №47

LLC has given myself and my wife one of the worst experience possible. They done a complete remodel of our kitchen including cabinets, countertops, walls and floor. First off had to tear floor up as was installed poorly and had to replace it with other contractor, they sent a bad granite top for island and had to replace that. Numerous other issues which Tim wanted to blame on house. Was promised done in 6 weeks, was started in august 2017, mostly finished December and never recieved 5 star inspection as just 2 weeks ago recieved replacment door,drawer and cabinet skin which I will have to replace myself if I want it replaced. They used 2 different color trim for cabinets and like another lady stated there were cracks left in crown molding. Still have hundreds of pictures to back up all I have said. Normally do not like doing reviews but would not want this to happen to anyone else. Guess I should mention they broke my induction stove insert and messed up my bay window which wont close anymore.

Jo
Review №48

I had never done a remodel before, so choosing Louisville Cabinets and Countertops was the best decision I made for my kitchen and bathrooms remodel. Tim and his crew of skilled installers (Lindsay, Jason, & Gabriel) did an amazing job! Everyone was professional, friendly, and a pleasure to work with. Allison was the sweetest, friendliest, office manager with a great eye for design! She made me feel comfortable from the start and was never pushy. Tim was instrumental in helping me design the kitchen of my dreams. Everyones meticulous attention to detail was so appreciated and made all the difference in the world. No task was too big or too small. And no question went unanswered. LLC was a one-stop-shop for us. They tackled everything I asked for including special order countertops, glass tile backsplash, additional outlets, vent redirecting, installing new hood and light fixtures, and adding a bar area! I am SO pleased with the final product and would use them again without hesitation. Thanks LLC!!!Kelly and John Spies

Ka
Review №49

I dont know where to begin to tell you how great it was to work with Tim Montgomery, owner of Louisville Cabinets & Countertops. From the very beginning to the very last day he was nothing but wonderful. He was very open to what we wanted to do and did all he could to give us exactly what we wanted. We knocked out a wall, took out a bar, tore out all the cabinets, a pantry and a planning desk. We installed new cabinets, a new bar, an island, new countertops, new lights, new plumbing, and installed a wall oven. He told us it would take six to eight weeks to complete the job, and it was finished in exactly seven weeks. It would have been a little sooner, but one of his subs was backed up and we had to wait a few days for him to get to us.Tim is a turn key, which made it very, very easy for my husband and me. There was only one unexpected issue that came up, but Tim had someone here the next day to take care of it. His crew, Lindsay and Jason, electrician Carl Windhorst of Windhorst Electric. Gabriel who did the drywall work and tile work, Roland and his crew who fabricated and installed the countertops, Bert and Mike of KHI plumbing were all professional. took pride in their work, and we couldnt be happier with our new kitchen.And I cant mention all the wonderful people who worked on our kitchen without mentioning Sadie, Tims Weimaraner. Shes a very sweet dog and always greets you when you visit his shop.We would highly recommend Tim and will definitely use him in the future.

Bo
Review №50

Very helpful staff and the work was excellent.

Da
Review №51

Great place

Et
Review №52

Terrible experience with LCC. Ongoing issues with remodel, poor quality of work and even worse customer service.

Ch
Review №53

And great cabinets

Br
Review №54

Fabulous

Information
80 Photos
54 Comments
4.6 Rating
  • Address:6200 Hitt Ln, Louisville, KY 40241, United States
  • Site:https://louisvillecabinetsandcountertops.com/
  • Phone:+1 502-930-3304
Categories
  • Kitchen remodeler
  • Cabinet store
  • Countertop store
  • Remodeler
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online estimates:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Similar organizations