I have sent customers here over the years and the service and selection is fantastic. Purchasing again today, Thank you -Lydia Dior
Luigi Vergara was extremely helpful in setting up my accounts and literally knows where everything is at.
Keri Lara and everyone is great there.
Jesse delivered our 700LB Arizona Boulder this morning and was ahead of schedule and extremely professional and courteous. He was kind enough to place the item close to our job site so we didn’t have to struggle getting into position. We are very pleased with the product selection and service Siteone Los Al offers, and with delivery drivers like Jesse & the team we will be forever customers. Thank you all!
Excellent service would highly recommend
Worst customer service
They have just about everything that you could think of to build your outdoor living area.
Staff was rude and unhelpful. Couldn’t spare one second to answer questions even though they werent busy. Waste of time.
Great place for firewood. A longtime local resident first gave me that tip. And this is where I have come ever since. They typically have seasoned oak, walnut, fruit and cedar each year. Buy early before the holidays. Oak sells out first, then walnut from my experience.
This company may have great prices but they have horrible customer service and the owners do not care when they make mistakes. My client ordered nearly $3000 in material from them and set up a delivery between 9 and 10am for which they were over 30min late. They started to dump the material when I realized it was the wrong material and told the driver to stop.I had to shovel the material back into the truck. The driver left and came back over 3 hours later with the correct stuff. We asked him when he was done to bring more dirt to which he said he would be back asap. He never showed after taking payment for the addition material and their office called 5min before they closed to say see you tomorrow.The next day they were 15 min late so I called to see where the driver was. I was cussed out but the owner and his wife for calling to lodge a complaint about their service. All the while I was being cussed out the owner kept telling my how great his service was. Funny thing to say when your cussing your customers out for a mistake you made that cost my client over $600 to fix.After I told him I was calling the credit card company to file a charge back he called my client and told him I was the one cussing and that they wouldnt deliver unless I left the job site because he was afraid of me. So being the bigger person I am I left so my client could get the material he paid for. I had shopping to do anyway so it wasnt a big deal to me. Bottom line is the company has good prices but horrible customer service. They care nothing about their customers. I would recommend you get tour material elsewhere.
Won’t be back, it’s under new ownership and it’s totally gone down hill. From the entrance to the rock yard it’s terrible. Weeds everywhere, not maintained at all definitely not what you expect in Los Alamitos. Very disappointed will have to look for a new place. Don’t waste your time.
Their service is amazing. Thank you JC for helping me with my special project and attention to detail. Great selection and prices too.
When Dennis sold it it went down hill very fast, the Mexican guy running the inside now is very rude and has no costumer service skills at all or any knowledge of building materials, I will not shop here anymore for this reason, Im a plastering contractor and 25 min for a single 1/2 yard of sand with no one in the yard is a joke also, dollar waiting on a dime but that is not the reason for the 1 star its the very, very piss poor service from that guy inside. I hope the company that bought this off Dennis and Bonnie get rid of this low life and hire someone who cares about the company atleat l a bit.
Great customer service. Product and materials they offer are great. They have a lot that you can find in the South Bay area.
Excellent landscaping, building materials, and decorative items for the yard and patio. Very helpful and friendly customer service.
They are Friendlys
Nice place
Great selection of products and delivery was right on time. Knowledgable staff. I got it right the first time.
Came here just to look at pavers that our pool construction company might use. Its not like a retail store where there are people there to greet you and help you, but we were able to find the pavers easy enough on our own and they had a good selection to look at.
1 star all the way, I tried to ask a quick question and felt discriminated, customer service is bad. I walked out with family.No compren aquí
The owners are nice. Yes, they can get cranky but so can I ;o) This is a small family business so I would rather buy from them if I have a choice.They have good stuff, I buy a lot of rocks from a lot of places like Sepulveda and Thompsons and Resource Building Material and South Coast Supply sometimes has the best stuff for my immediate needs. Its great to have so many choices, Im spoiled.I read another review about them being late but Ive been doing landscaping for 40 years and believe me, 15 or 30 minutes late is NOTHING. Everyone is the same, anyone can be late for any reason, its not like they dont care. Times are best estimates and everything seems to take longer on some days.Edit: They have now changed ownership and is now owned by Site One Landscape supply which use to be John Deere Landscape who bought up a LOT of businesses in California including Village Nursery and a few Irrigation Suppliers.
Great place for materials bonnie dennis and carrie all know their stuff i have been coming here since i was 14 im 30 so when someone comes back to you for 16 years you must do something right. i would recommend this place to anyone.
Great family owned business with fair prices, excellent customer service.
The place is fine, many think they are discriminated against but only if they try to ask much at the end of the day, the lady who attends is a good person but despairs when she is tired and that is at the end of the day, the prices are better than in other stores, another detail is that if they leave many days their materials are sorted, they disappear and even if they have the note they decide that you took them in some way, being the same workers who stay with them
Agree with many positives but owners daughter is a cranky B.Detract 1 star for her.
Excellent service Jerry and Kerry are very helpful
...Im treated like Im wasting their time.Very unfriendly, Cold shoulder treatment.After reading the reviews...I see a lot of other people are very disappointed in the customer service as Im.
They were very helpful and went above and beyond.
A great place for landscaping supplies
Always have what we need and at a good price too!
Their materials and service are excellent.
Great staff great serve
Very knowledgeable, friendly people.
Great place
Horribale service
Great!
Number one in customer support
A good JJ a BK game
As the Quality Chapín said you
Friendly service and professionals