Big 5 usually has what Im looking for. I love their selection and cleanliness of the store every time I shop there. I appreciate how often they have sales going on along with the extra daily and weekly sales available through email notifications. They arent necessarily the cheapest option, but sometimes youve just got to spend a bit more for better quality. The staff has always been helpful and almost always available. Thanks Big 5

If your business is supposed to be open at 10am on Sunday customers shouldn’t have to wait in the parking lot or by the doors until well after 10am for you to open the doors. Get more efficient employees that value customers time.

Nice store. They have a bunch of cool sports stuff.Although I should let you know, dont punch the punching bags. They dont have a sign that says it, but it does cause the employees stress when you do it, cause you could get hurt and then its on the store.Just a friendly tip!

Great customer service and had an option I could plus provided a value.

I went to Big 5 yesterday. I walked in and no one said a word yet when I was walking towards the back section other people walked in and they were greeted. This isnt the first time Ive have experienced this type of poor customer service in the past. I dont plan on purchasing anything from this store ever. Not one worker said a word until I asked for the managers name. There was a guy in the back with the ladder that I asked questions. Then when I was walking out of the store because of the high prices I asked what was the managers name. Sporting Goods and other items such as sports shoes or name brand shoes are a lot cheaper at Ross or online. And I never plan on purchasing anything from such location and I wont be recommending this door to anybody. They need to improve on customer service and treat everybody equal and not discriminate. Keeping it real! We went to Athletes Corner and purchased what we wanted there instead of Big 5. Customer service at Athletes Corner was excellent.

Great customer service, a lot of variety of sporting goods

Amazing costumer service, I got to the store 3 minutes late for a fishing license and a beautiful lady unlocked the door and completed the task, thank you !

Loved being able to go in and shoot my bow. I really have been missing that. Staff have been amazing at answering questions regarding pretty much everything.

Ive looked on Amazon, tried googling, and various sporting stores and could not find teeball socks in my sons size and team color anywhere... Big 5 had them! They also had 2 other items I was looking for though I hadnt searched as many places for those yet. The lady up front directed and walked me back to the items. I was so dang excited to find everything I needed and the socks I thought were impossible to find.

Its was ok we went for wrestling shoes and they didnt have many or in the color I wanted but I still found one it was 63$ so pretty good

Great selection. Helpful, masked staff. Got what I wanted quickly and will return.

Best manager and employees hands down. Penny is so nice and professional..her ability to handle the public is exemplary. The employees of this location are Rock stars. I will be back!! Thank you for your excellent service.

Good social distancing practices. Only a few customers allowed in the store st a time. Customer service was OK. Inventory was good.

Great. Good and helpful employees always

Always like the sales they have on athletic shoes Wide variety and good prices

I love there daily deals if your not signed up for it your really missing out on some great deals

They have a good selection of afordable products in quality merchandise but I wish they were about 3 times the size of what they are

Very friendly and helpful

Fair prices. Employees are quite helpfull.

The guy with the beard who was in the shoe area was super helpful i just got a very nice pair of Adidas and im super happy about them. Everyone there is super helpful with everything. Thank you.

Friendly and helpful staff. Lots of choices on the item I was looking for.

Went shopping with a cutie. #TheKing #GoArmy

Always so friendly.

I found everything I needed, friendly helpful service.

Been waiting on paperwork for weeks now

Good drinks!

I was in and out in 10 minutes with pair of shoes and socks good price

Nice people and helpful

In and out quickly with customer service.

Helped me find my wallet after the holidays!

Friendly staff & good selection.

Me and my Dad have gone to this store many times. The last few times he has asked to buy one of the inversion tables (aka hang ups) several times to buy one that is already put together. Several times he has been told NO by the guy working there. He has dark short hair, glasses, and wears black mask for the covid-19. Ok well the last time it ended up that we were at checkout counter and I bring it up and it happened to be the manager right there ringing us up. My Dad and I are explaining it and she says that should never happen!?. Also that the workers are encouraged to sell the already put together ones. We mentioned it a couple times and the guy was right there practically melting behind the manager who was waiting on us. You could see she was wondering who it was. He always states sorry that is against store policy. Then says it is super easy just a couple bolts. He acted like he didnt even want to load it, I had to practically do it all. I wouldnt bother if I didnt think he was just being lazy. It took just over 2 hrs and was a nightmare putting it together. Thanks alot almost cost us the sale price too. Which on these things can be months before they go back on sale. Ughh.

Good options,fair prices nicd staff.

Great staff and always friendly and willing to help.

Really kool sporting goods store and there customer service was impeccably friendly & helpful! Reminded me of the good ol days when I was a kid going shopping for gear! Definitely a return customer👍👍

Staff needs to be trained lacking customer service.

Love going to this place for my sporting supplies. Local chain with great service. Everything you need is there. Would recommend this place to everyone.

Always affordable and well stocked

I just got some really pretty roller skates!

This store was about half the size of most Big 5 stores Ive been to. The store was clean and the store clerks were courteous. There just didnt seem to be a good selection. The store will work well for those who can find what they need. But finding what you need here could be an issue. If they have what you want its a great place to go.

Stopped in last Sunday to buy a pair of golf shoes on the way to the course. I buy a couple of pairs of shoes every few months here, at least I did when they were over on the mall. Today I had every intention of grabbing an new pair for my round coming up in about an hour. I was standing by the golf shoe display with a shoe in my hand for 15 minutes and was pretty much ignored by the couple of people who were putting new shoes away and helping another customer. Okay, I can wait a bit, I understand busy. I finally stopped a lady though after a bit and asked for help, as my tee time was coming up soon. They do not stock the golf shoes on the floor, they are all in back, so you have to have assistance to even get a pair to try on. She said she would have another person help me shortly. How nice of her. After another wait for several minutes, a young man appeared from the stock room and asked if he could help me. I handed him a shoe and asked if he had this one in my size. The young man took the shoe, disappeared into the stock room for several minutes, returned, handed the shoe back to me and and said Nope, sorry we dont have this in your size. I turned to put it back on the display and picked up another shoe to ask about, but the young man had disappeared? Another couple who had came in shortly after I did to also look at golf shoes were still wandering around with a shoe trying to find someone to help them when I ran out of time and had to leave. It may have been a busy time, but they just gave me the impression that I was a bother and they had other things to do.

I usually recommend Big 5. This last time I went to take my daughter to get shoes the sales associate was very rude. He sat and argued with me about what size of shoe my daughter wears. He kept telling me to go look in the childrens section because women sizes werent going to fit my daughter. After I finally asked him to just get me the shoes and he saw that she could wear womens it got a little better.

I enjoy now at Big 5 Sporting Goods, sends out flyers by email. It has tremendous deals. As a hiker, fisherman, camper I always enjoy getting a deal and saving money Im fine products.

Good, friendly service. Great sales prices on sports shoes.

Vary friendly and professional. Thanks for the experience..

Love our local Big 5,kool place to shop.

Great for variety of sports and outdoors, better if a sale is on!

Awesome selection of sporting goods and apparel. Staff is extremely helpful, kind and knowledgeable. Great shopping experience.

Their selection for snow gear is not very good. But their customer service is amazing!!

Dont like to give refunds or exchanges even when you have your receipt an item is in perfect condition exactly as bought.

Great shoes

Small sporting good store

A bit pricey, but the quality and sales make it worthwhile.

Always has what we need, always helpful friendly staff, we shop for our grandsons sports every season here!

Staff is great, equipment for roller skating is sub par except for wrist guards. The staff told me they do not stock the more durable knee pads & elbow

Walked around for 30 minutes in a cramped store to find disc golf stuff. Never once was asked if I needed help. I finally found a very small amount on a rack.

Very nice, helpful workers. Great deals. Saved $30 on a pair of shoes

Friendly crew..great help with questions and perfect solutions to what we needed..

Excellent quality, excellent service. Very knowledgeable in proper shoes needed. A+.

To be honest, this store is too crammed with stuff. The old location at the three Rivers mall was better.

Great prices but not to friendly with customer service

Awesome customer service. Very patient and helpful.

Always have what I am looking for. Helpful staff.

Friendy and helpful salespeople. If they dont have it a sale item in stock they will write you a raincheck for the sale price and call you once they get it in.

Bike items are hard to find on a Saturday night but big five had what I needed

Very nice People. Great Prices.

Excellent customer service from a young man, Hunter. He took the time and helped my husband get exactly what he needed.

Great staff, knowledgeable and very friendly.

A great one stop shop for all our outdoor and fitness/sports gear!

Great deals, I was not expecting to find such low prices and good products

Love coming here! Always someone here to help

Went in a little late 830sh told the guy i would try and hurry bc they close at nine o clock and he said no worries we stay open 15 mins after nine and about 9:02 as i was telling my girlfriend im trying on one more pair of shoes and the lady heard me say that and she stood right behind staring at me making me feel really uncomfortable so i went to walk away from the shoes and she said really rude to you wont to try on one more pair and i said i was going to and then i had 4 pairs i was going to look at what i allready had out and shes trying to take them and rush me out by that time it was only 9:04 and in my mine i had until 9:15 and i was getting rushed out and even the lady at the front said sorry to me bc how rude the other lady was so i ended up just buying a pair of shoes i didnt even want

They have a great selection. Prices are a little high.

Alright. Bought shoes that were not glued right and had to exchange them for ones where the sole pulled apart 2 weeks after i exchanged them. Stuff just is not built with integrity anymore.

Excellent. Great prices and customer service.

Cool place lots of great stuff

Very good store, and have some hard to find items

Nice variety of selection of all kinds of great stuff

Love this store nice place and good people

Didnt have what I wanted. Store looks nice

Helpful staff great prices. Large selection of shoes and sporting items

This place usually has good prices and lots of great sales

Bought backpack here Good Price!

Really friendly staff, and informative to what I need. And a great place to wander and get lost for a while.

Very nice staff and it is very clean. It is located in the Triangle Shopping Center

Selection could improve, but nice shop, nice staff.

Good supply of sports goods and shoes.

Nice little spot that has everything I need and friendly service

Its your average Big 5, a ton of sporting goods stuffed into a small store. Good deals are to be found, as are bad ones.

Easy access in and out

Waited 20 minutes before I can get any customer service

The service was bate minimum but we got what we needed without help.

Good store

Friendly staff good deals on sales

Great service, open evenings..good selection

Nobody cares, the customers gave up.

Lots of ads. Theyve had most of the items that I went there for.

Has gotten smaller since it left the mall in Kelso. Less inventory.

Ok Big5 sells skates but not stopper skateboards not grip tape?

No one available to help us and the cashiers were complaining about a previous customer when we walked up...