Ordered some hot food and the price on the screens was less then the price that they rang me up as. I brought it up to the people in the deli both employees told me that I shouldnt pay attention to the advertised price on the screens because management had changed the price on the scales and the registers but not on the screens. I told them the price you are advertising has to be honored because youre advertising it. They just shrugged and told me theres nothing they can do because they dont know how to do that. I took the issue up with a manager and he told me he doesnt know how to do that. And couldnt help me. π€¦π»ββοΈ I guess El Super just gives manager positions to anyone that will be willing to stand by the door. SMH
This place has so many fresh products. You can get fresh bread, meat, as well as lots of authentic Mexican products. Also, this place is EBT friendly.
A very clean store with good prices on their fruit and vegetables. Their checkout staff were efficient and friendly.
Just a standard super market. Nothing really special. The staff are pretty nice which is always great at a super market. Prices were pretty okay. A good choice to shop at. They also had a dine in area but Ive never personally dined in so I dont know how that is
Absolutely the best place in downtown Long Beach to get mangos, cilantro, cactus pears, and many other goodies. The place is kept clean and well-lighted. Although some of the shelves for fresh produce can be chaotic at times, Ive witnessed the staff come to clean and sanitize them as fast as they can. When they first opened at this former-Albertsons location, I thought non-Hispanic shoppers living in downtown probably wouldnt come here, and Im glad I was wrong!
Thought it was smart and final but el supers ok but on delamo and Suzanna..This S&F has what customer service is suppose to be.They are friendly,courteous and unlike most super markets these days attentive to their customer needs. If they didnt have such great people there I would be shopping elsewhere..Another big point is they are quick to open another line when needed which is rare these days...
The 5th star is missing because their Mexican food has to improve but the market has everything a Mexican market should have.
Visited 2 days ago been shopping here since it took over Albertsons at this location. This business stayed strong and caring since its opening.
Odd to begin this way, but I was very surprised with how clean everything seemed to be. The maintenance team, or whoever is designated to the stores overall cleanliness is doing an incredible job. The young woman running the cash register was very friendly as I was checking out, and the vibe is much more relaxed than other grocery stores I have been too which is always appreciated. Very nice all around!
I felt my skin tone was a little too dark for their services. ππ‘π
Food and drinks here are really good. Service is good. The drinks are super refreshing and tasty. All different flavors. This is also a good place for condiments and meat. My mom and grandma love to cook so this is a go to place for them. Nice place!
I go in El supra to the Deli an get hot food its delicious. Thumbs up from the Getto gourmet. Get your eat on.
Didnt find what I was looking for, which for the record was not a food item. Thought they could use more variety...but for the record, a decent place.
Great Hispanic Grocery store. Large multi choices of quality products. Great staffπ
You wont beat their fruits and vaggies price here. This place is clean with a friendly staff. The bg security guy, is so respectful πͺ
Dont know what to say but good value and refreshing
Love everything about being here, from security guard on site to fast friendly cashiers, clean in store & outside parking lot. Stay coming here!
The kitchen is really clean and the food is great! Overall great experience!
Other than having to bag your own groceries, this place is good.
These people who own El Super literally OPPRESS their employees when it comes to pay negotiation, and other things. Corporate is notoriously abusive. Many employee picketing events had occurred in the past 5 years.
NASTY DIRTY MARKET HORRIBLE PRODUCTS EXPIERD FOOD I WILL NEVER SHOP HERE AGAIN HORRIBLE MANAGEMENT EVERTHING IS OVER PRICED!!! I RECOMMEND ENY MARKET OVER EL SUPER
Loved it. Great food / grocery.
Neat, clean, inexpensive fruits and vegetables
Well taken care of location from parking lot to security guard on site, fast check out lines, friendly cashiers, very clean inside and fair prices!
They have really good specials every single day and the meat there is delicious its super soft and juicy and it will make you come back for more!!
Pleasant, a bit crowded though
Great store. Great selection. Great service. Great place to learn Spanish! Great deli & butcher shop. Great produce & spices. Great Super!π
Love the place best prices π and is pretty clean no complains !
Really nice and very clean supermarket my first time there was about 3 weeks ago and I do want to make sure I come back to shop there
Small but have great products
How was I supposed to know that none of the employees would habla any of my english?!?
Nice and clean, good price
Not as crowded as Northgate.
Last time I was there your security guard insulted, he needs to be fired... the heavy set one. Dont know his name.
Good deals on meat.
Today is 10/24/20 at 1415. The cashier Stephanie needs to separate her feelings for African American and Hispanics. I asked her a question and she rudely told me to check the debit card machine, then she sits my money down instead of handing it to me like she handed money hand to hand to the person before me and after me. If Superior was close to me I would walk there, but this store is closer and I dont have to worry about losing my parking spot. They dont offer a variety and their veggies are not fresh. I wish the old grocery store was there.
Nice guacamole,,, good food,, good food.
Great prices great people the work thank you
El super is just a convient store to get a few items. In my opinion, you will not find what everything you need. And it has greatly over priced items just for you..
Great Store, they have an excellent fresh meats with butcher onsite. The prices are also lower than the other large grocery stores.
I just grabbed a few items. You can sit n eat in there
I ended up having to spend nearly a month in this place after it locked up suddenly with the spread of Covid-19. Luckily the manager left a key to the megafreezer and I was able to gnaw on frozen chimicangas for strength. My weight was so low near the end that the weighted sensor at the door wouldnt even go off. Still seems like I had a better quaratine experience than most.
The worst customer service at the bakery and Food Court always!!! Lazy workers! They act like they are forced to work... The problem with the system is no one complains about it.
Produce looked horrible ... wasnt clean had trash and food over trash cans. Long lines and no control of how many people they had. No joke
A good neighborhood store. Reasonable prices
Always very clean and everything very fresh. Thank you
Very good. Clean & very good pricing
It has the necessities but not a lot of brand options
Closet store to me the staff is whatever hints missing a star and not enough variety of items like my god they dont have a strong freezer section
Absolutely worst customer service ever. They require mask yet sell no mask which makes no sense because they could make money at the door by selling mask to customers who forget their mask or are just simply looking to purchase one. Every business requires mask now therefore every businesses should sell them. Why not make money at the door and make more money once they get inside. Be smart not ignorant!!!
Get your meat ticket first then get your veggies and listen for your number to be called, best advice i can give.
Needs more latino Caribbean products, like Guava Jam/Jelly from Tropical or Smuckers. Otherwise excellent place to shop.
Posole. Yessss
The produce/meat are cheap and conveniently located close to downtown. Also, the store made ceviche is pretty decent. I usually stop in once a week for something.
Well attended and organized, will gladly stop by again.
Large open isles and selection... Good amounts of parking... they have a prepared foods section and bakery as well... was not expecting that at all when walking in... So all in all a good first time experience... The staff however - meh... So 4/5 it is...
I love their prices ..but not their vegetables or fruits
No sushi...No cough drops...
Horrible service. Cashiers have not graduated from Jr high
Great place to shop very clean and lots of Mexican products.
Very good
Good prices
It was a big store and it was my first time. It was great.
Good hot meals at great prices quick service
Clean store and decent prices for most things
There always big lines, plus real slow, dont go there youll be there at least 50 minutes trying to get out
Not worth giving stars. I should say -1
Prices are high as hell
Ceviche is the best, better then northgate
Decent spot for salsa, Hispanic baked goods and meats for tacos. Produce isnt great.
The location is easy to find on L. B. & 4 th stThere is plenty of parking, that made for a quick in & out. The idem I bought was lower than the major grocery stores. I thought I was paying too much. I was glad I tried it.
Good place to shop
Great verity of meats
Great prices on the vegetables I like purchasing for me and my household
The store is always so clean
Cheap prices but product need to be use asap or they will go bad fast.
They dont always have everything you might need.
I downgraded my review from five stars to three. Because customers there are not educated in distancing and proper mask wearing. Even though they have some signs, El Super is not enforcing 6 ft distance plus correct mask wearing. They also do not sanitize the shopping carts. They give you a paper towel with some sanitizer so that you sanitize the whole shopping cart.Just as an advice to El SΓΊper: other Grocery stores hire people to completely spray and sanitize the carts before making then available for people to use. There are commercially available spraying equipment for that purpose.
Interesting selection of both American and Hispanic foods. Large selection, fair prices. Nice security guard. Good dairy prices and a butcher! Also deli and hot foods. Household items and plants.
Great selections of products, produce, and meat at competitive pricing. Almost always fresh. Dont forget to stop by at the food area for some very delicious Mexican food too. Fresh made and wrapped to order. To owner, management and staffs, please correct your store hours. Thank you
Well organized, great selection of products. People are friendly and helpful when you donβt understand Spanish. Very clean store. Checkout lines were a bit long but the store is fantastic.
Clean and well organized market. Most importantly were the helpful and friendly employees from the Made to go service, the meat counter staff, the stocker who assisted me, and finally the very nice and professional cashier whose checkout line I left smiling. I highly recommend El Super.
This store is very well taken care of and produce and meat are fresh..
Love their veggies aisle. The prices are always great and they have fresh veggies and fruit. Overall good store.
Good food..over all not Bad.
Nice clean store
Great fresh salsas
Vera was so awesome to me today! She was delightful with her service. I work nearby and forgot my lunch so I decide to go and get something to eat since they have a food court and she was the best. Her customer service is what is lacking in most places! I rarely write reviews but for her I will. Thank you Vera and I hope the company sees this and recognize you! Thank you!
Great prices. Especially for fruits and vegtables. Dont worry if you dont read/speak Spanish. Ads and signs are in both English and Spanish. Most of the staff are bilingual.I buy here frequently for groceries and snacks. If you need to save money or buy large amounts of food, this is the place to go.