Heather is absolutely amazing - very attentive, caring, and friendly. She definitely went above and beyond in helping me find my correct shoe size and perfect hiking shoes. I have been searching for the Hoka One One Anacapa shoes in-stores for awhile now and Sunrise Mountain was the only shop that carried it, and I am definitely glad to have purchased it in person. The shop does appear a bit cramp inside but it also carries a lot of high quality products, so it is definitely worth the visit. Plus, the customer service again is superb. Will definitely be re-visiting again in the near future.
Heather was phenomenal!! So helpful and easy to ask questions/talk about your needs with. I highly recommend for anyone looking for higher end athletic wear/hiking equipment.
I’ve been going to Sunrise for over 10 years. This was even when they had the rock wall that you can climb on. The store has gotten smaller and the offerings also but what is always consistent is the service and knowledge. A few employees have left, including the former owner Kim but Phil is the man now. I’ve gotten clothes, hiking shoes, snowshoes and snowshoe bag there.
Staff is friendly and they know their stuff!
Great place for shoes! Very knowledgeable staff
Sunrise Mountain Sports SHOULD be your go to store for your outdoor shoe wear! From walking, running, hiking and mountaineering, the staff is very knowledgeable and helpful. I usually wear a 9.5 sized shoe, but I thought I had a wider than normal wear. After being measured thoroughly and fitted with a shoe, I found out, I am more comfortable with a 10.5 sized shoe. I was surprised at the size I was fitted with! My toes felt a whole lot more comfortable with a more spacious toe box. I came away with a nice pair of Brooks Levitate 2.0 shoes. I am very pleased. Not only does the store carry shoes, they have a great selection of running, hiking, camping, and transportation gear. They carry name brands that you can count on.
The staff here really know their stuff! I went in and described the problems I was having with my current footwear and they gave me a whole bunch of options, all of which were based on a proper fitting of my feet. They educated me quite a bit on hiking footwear and I left with the right shoes for my situation. I think this is the right store for my future outdoor needs.
I got the best shoe fitting ever from Heather. I keep recommending friends to come here. There Wednesday night runs are a lot of fun.
Love these guys! Theyre insanely helpful and knowledgeable on all their equipment and apparel. I came in to purchase some mountaineering boots (which I couldnt find anyone in the bay area that knew a thing about them) and Heather at Sunrise taught me everything under the sun. Glad to know that theres a store like Sunrise in the Bay Area with the die-hard experience and expertise that outdoors people need. Would recommend to anyone!
Looking for a kayak to buy for Scouting activities. Rented one to demo and staff was professional and spot on to find a set up that made a 20mile trek adventure pleasurable for a novice with no experience.Highly recommend them.Kudos to the rep who helped me he was awesome and facilitated all my needs quickly.
Great shop. Very knowledgeable and friendly staff with high quality products for the avid outdoorsman. Worth the drive from Oakland... love the new kayak show room!
Excellent assistance, putting together hike!
Simply amazing! Knowledgeable, friendly staff. Great specialized equipment for rock climbing, skiing, camping, and more. Id highly recommend this shop if you cant get all your outdoor needs from REI.
Really like this place. The employees are helpful, and they have a pretty good selection. Hopefully they will remain in business.
The products here were pretty good . It just depended on which department products you were looking at. The customer service personnel were not around so that was a problem.
Owner was there and very knowledgeable about the products they carry.
Love these guys. But this location is closing. Hope it relocates
Sunrise Mountain Sports is a rarity in the modern Internet shopping era. Friendly, exceptionally knowledgeable service(that you wont find at REI), and a huge selection of outdoor gear and kayaks to make sure you leave with an empty wallet.Make sure you head upstairs to check out the clearance racks and Western Mountaineering 2nds!
Good deal on wayback 88s from last year. Nice to have a local shop to get dialed in on a good setup with mounting and service.I bought my last pair (tua excaliburs) from them back in 99 and they are still going!
Great service, great products! I always come here for shoe and running advice
Small store, but quality stuff. Not just kayak stuff- camping, hiking, biking, clothes and shoes too. Friendly, helpful, employees.
Great place for backpack, camping and paddle sports
It was a great place, is closed now
Good selection of hiking gear.
Picked up some deals. They are going out of business.
Best store ever!
Not to small not to big. I could find what I would like, but the prices are huge
Great outdoor store
Sad its closing
Great help