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Doug Reynolds Suzuki
9800, I-30, Little Rock, AR 72209, United States
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Doug Reynolds Suzuki
Comments
Sc
Review №1

Amazing experience at this place. Bought a new atv and staff was very friendly and knowledgeable. Will go back..

Ca
Review №2

AWESOME place to buy your next ATV!! Kristin, Casey and Charlotte were a delight to work with and trust me, I’m not an “easy customer” 😂! 5 stars from me all the way!!

Ro
Review №3

Very friendly staff and knowledgeable about their products. Highly recommended.

Ma
Review №4

Very professional and courteous.

An
Review №5

Visited the parts department looking for a part for a kawasaki. They didnt have the part i needed but the parts guy disapeared for about 5 minutes and,came back with what i needed by matching it up. Above and beyond and i am very appreciative for that. Thank you...you rock!!

D
Review №6

Friendly staff and they will work with you to get you on or in something you are looking at very good business would recommend to everyone

sa
Review №7

I had been trying to buy a DR-Z400 SM for months, saw that they had one in their inventory and drove straight to the dealer. The staff was super friendly and helpful, and the entire purchasing process was very smooth. They gave me better financing rates than I had found through my personal bank, and walked me through the purchasing process very easily (it was my first time financing a vehicle). All in all I was in and out in just over an hour, new keys in hand. Got the bike less than two weeks ago and already have almost 1,000 miles on it, already did its first oil change, been loving it to death! Definitely earned a loyal customer here!

An
Review №8

The staff were all super friendly and so helpful. We purchased our first 4 wheeler from them today and we will definitely be back to purchase from them again.

Ti
Review №9

I highly recommend this business who took time to answer many questions about their inventory, how each worked with pros & cons to find the best fit for our needs during a busy time. Down to earth staff who were very professional with no pushy sales pitch.

Do
Review №10

Have bought LOTS of bikes here. They know me by name. The sales, parts and mechanics are A1 10 stars on Suzuki

ji
Review №11

Very helpful staff,they go above and beyond the normal

Al
Review №12

Even time I file a insurance claim bike comes back damaged. Point blank

Sc
Review №13

Great experience. Great people.

Le
Review №14

I attempted to finance a bike with Doug Reynolds about a month ago. the lady I spoke to about my application was quite rude. she told me I was approved, but would need $4000 down. I thought this was pretty steep because I have decent credit and have financed several things before without needing that much...today. I received the approval letter from the bank they used. The bank only required $1100 down. so she lied to me completely. This was going to be our 6th Suzuki bike purchase. But Doug Reynolds will NEVER be receiving our business again.

Th
Review №15

I bought my first motorcycle on Craigslist about 5 years ago for $600 cheaper than what it was listed for. I have done all of my maintenance since then at Doug Reynolds Suzuki, previously with Mike up until a year or so ago. Seth has been helping me since with my first bike as well as my second sportbike. If you are looking for a dealership and technician that will provide excellent service and quality work checkout Seth and the Doug Reynolds Suzuki Family. Thank you guys and gals for everything yall have done for me over the years! 👌🏽🏍💨

Di
Review №16

Great selection of new and preowned motorsports, highly recommended

Gl
Review №17

Great experience at doug reynolds.. casey did awesome getting me the 4wheeler i wanted and the financing i wanted would recomend going to doug reynolds suzuki!!!!!!

La
Review №18

Sales representative was not wearing a mask. The more I think about her lack of respect for customers the less I want to buy anything from this dealer.

De
Review №19

Nice large inventory

Ge
Review №20

Awesome 😎

Sp
Review №21

All of my interaction with them has been over the phone, and all I can say is that these guys are awesome. They were very willing to help any way they could, they went above and beyond. I had to purchase some parts but live out of town, and they gladly made the transaction and arranged for pickup later. They helped me do some diagnostics over the phone, gave me specifications, and lots of other info. Coming from an automotive technician, thats rare. Theyll always be my Suzuki dealer.

Tr
Review №22

Super friendly

Sp
Review №23

Great experience. Knowledgeable staff. When I found an issue as I was loading up my new side by side, they immediately replaced the part, no questions asked. Definitely recommend Doug Reynolds.

Ha
Review №24

Parts department was very helpful with the parts I needed for my bike. And will be back

Lu
Review №25

If you want service with a smile, this is the place to go! The staff is knowledgeable, friendly and family oriented. They make the purchase process a breeze! Love them! Luciana Wilson recommends them with 5 stars!

An
Review №26

Bought a four wheeler here, very friendly staff and salespeople. No hassle took 5 minutes to do paperwork. Very satisfied with them will buy from Doug Reynolds again definitely!

Da
Review №27

Great selection of Motorcycles, & parts. The service department is very nolagable & dose the work at a reasonable price. I have never had a bad experience in the last ten years. The sale people will work with you to help you get financed.

Br
Review №28

Great team of professionals willing to help no matter the situation. Sales is 5 stars, parts and service is the same. Shout out to Charlotte for helping the family when I cant be there.

Co
Review №29

This place really helped me with a new-ish 50cc moped I needed parts for. They talked with me and pointed me in the direction of answers. They didnt hound me and actually made me feel welcomed, which isnt a genuine feeling people feel anymore.

Sa
Review №30

I own a Burgman. They were good at supplying me a couple parts. I took it in to get it up and running because it had sat up awhile. They took it in and never called me. I called them. I was told some crazy story about how difficult they were to work on. All about having to rear it down just to change oil. Then started spouting extremely high cost that I believed was to chase me away. It worked! When I got my bike home not one finger print (bike was dusty) anywhere! They no longer sell Bergman!Not my only interaction, before I got my bike, tried to buy something for our son around a 250hp. They actually talked us out of buying as we were walked to the door. We were dressed nice and smelled good. I guess they did like our money. They are not a good company! They are the only dealer in our town. Another dealer is over an hour away.

Ph
Review №31

I got my four wheelers from here and I could never be morethey help me pick out what I needed and sold to me exactly what I wanted

Be
Review №32

Excellent salesperson, professional and informative. Service department helpful and personable. Highly recommend!

Sc
Review №33

I shopped there many times when I was looking for a bike and I never felt pressured. I did buy a used Suzuki Trail bike from an individual. I have been to Doug Reynolds for parts many times and Mike has always been knowledgable and helpful. I have always had a positive experience when I was there.

Sh
Review №34

Casey was extremely dedicated to getiing my deal approved.

Ja
Review №35

Good place easy access very friendly sales reps I dont waste no time would recommend to friend

Ta
Review №36

Everyone there was extremely helpful with getting the bike financed and insured.

Je
Review №37

Great guys here. Helpful even when they knew I would not be buying s motorcycle from them.

To
Review №38

The best place in Arkansas to buy your next bike or have your current one worked on. The staff is professional and very knowledgeable.

Ge
Review №39

I have been doing business with doug Reynolds Suzuki since 1987 . They have always treated me like family . I still today do business with them . I have bought all my 4 wheelers and motorcycles though them and I have all my service work done and order all my parts from them they go all out to help with anything . I even go by Doug Reynolds Suzuki to say hi and visit with them and not even buy anything or have service done its that friendly there and I enjoy the visit . If you what a good place to do business with Doug Reynolds Suzuki is the place .

Al
Review №40

Great place for anything you need. Wonderful people and great service..

Ja
Review №41

Highly recommended. Had chain issues on my 08 Suzuki traveling from Michigan to Texas and stopped in. Staff were pleasant and prompt - they replaced my chain and had me back on the road in under an hour.

Ri
Review №42

Great people and service. Been buying their products for many years and i am very satisfied with everything i have ever bought from them. One of my favorite places to visit.thank you doug reynolds for everything you have dine for me and my family over the years

Ke
Review №43

Great people very helpful..

Je
Review №44

Cant stress enough how amazing the team made our experience when we purchased our sxsLove and thanks from very pleased costumers

Ro
Review №45

Stopped to pick up air filter oil, a tube, and a gas cap vent hose. They were very friendly, and even had my favorite motorcycle map brand. Left completely satisfied. Only negative is the one way outer road they are on. Get off when you see it, and go round the block.

Hu
Review №46

They did my recall in a good amount of time but when I picked up my bike it was pretty obvious someone had done a burn out. Melted rubber was a dead give away on brand new tires. I feel very conflicted with giving them two stars I mean they were polite, helpful, and would look anything up for you but I dont know if I can 100% trust this dealership.

Wi
Review №47

Parts department was very polite and helpful. I will definitely go back

Ro
Review №48

I bought a 2017 Side by side and Ive had good experience buying part from them and had no problem with the parts department but when I bought mine I was told they would take a 1000.00 off it,but they didnt give me the 1000.00 off,but dont let this stop you from buying one from the

Li
Review №49

Great group of people to deal with and very knowledgeable about parts and bikes! Highly recommend them!

Ch
Review №50

Great customer service

An
Review №51

Very nice people,they answer all your questions, no hassle, nice place.

DW
Review №52

Had what I needed and what I wanted at a fair price.

Jo
Review №53

Great company, very easy to deal with. Employees are friendly and been with the company for many years; parts and service are great.

S.
Review №54

Their staff is amazing. Took my bike in for a new wire harness and their staff earn my business professional staff

Vi
Review №55

The people that work here are super helpful! They went above any beyond to help us.

S
Review №56

Awesome people. Theyve helped us twice now and we wouldnt recommend anyone else.

Sh
Review №57

Great customer service!

Ji
Review №58

Excellent service and staff

Ja
Review №59

Great place to check out the newest Suzuki motorcycles or just visit with the friendly staff. They are my go to for my Suzuki needs.

Ma
Review №60

Parts guys are very helpful and knowledgeable.

An
Review №61

Good place to buy a new or used motorcycle

Ti
Review №62

Great sales staff and service department

te
Review №63

First rate service.

Ba
Review №64

Good customer service

Bo
Review №65

Real good service

Di
Review №66

Alway very friendly, plenty of inventory,

Cl
Review №67

Oil service, fix part for me.

F.
Review №68

Suzuki heaven!!!

ro
Review №69

A place where you can enjoy the good of the service, with a big difference if you compare with other businesses in the cityI will definitely recommend it.Thank you.

Information
100 Photos
69 Comments
4.6 Rating
  • Address:9800, I-30, Little Rock, AR 72209, United States
  • Site:https://dougreynoldssuzuki.com/
  • Phone:+1 501-562-6229
Categories
  • Motorcycle dealer
  • Suzuki motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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