The technician was very professional. He completed the task in a timely manner. He fixed my garage door and he also changed my door seal. Afterwards he explained how to reset the door if there is a power outage. This was good information to have for me and to also pass on to my neighbor. Thank you very much. Sandra Fowler
The whole team was very polite, professional and knowledgeable. Starting with the receptionist to the Technician. They gave an accurate estimate for the parts and repair cost. They were prompt on arrival time for repairs (with proper parts). 100% satisfied. I highly recommend “The Garage Door Guy Corp”.Alan Bishop. Hot Springs, Arkansas.
Robbie was the nicest serviceman I have ever dealt with. He did everything he could to help me. I highly recommend him and this company I couldn’t be happier !
These guys are great!! Very prompt and professional. They came to Hot Springs on an emergency call when we couldn’t get the garage door up, they said it all needed to be replaced but since we had our house up for sale they fixed what had to be fixed now at a great price. In the new house they came and did a the whole thing, new garage door, opener, etc. and did a great job at a great price. Highly recommend these guys!
Robbie did a great job! Fixed my issue and adjusted and lubricated both my doors. They are now operating better than when we first moved in our brand new house. Very professional and fairly priced.
These people was trying to come the same day that I called. When I called others, they wouldnt answer. I made an appointment for Saturday but forgot that I had to work half a day. Called back and they were willing to come later after I finished work. Prompt, courteous, and efficient. Fixed my problem in no time. I highly recommend this company. I have not any one like them.
Service tech was Brandt. He came out same day and did an excellent job. Was efficient, courteous and got the job done quickly. Also cheaper than other locations I checked with. Great experience overall.
Arrived when they said they would and did a fantastic job of repairing my garage door. The price for the work done was very reasonable, as well. I highly recommend these folks!
Prompt, professional, pleasant, thorough. Highly recommended! 5 stars!
Awesome Customer Service I called they had what I wanted gave me a price then showed up 2 days earlier to install it Kris was awesome installer fast very good at what he does thanks again everyone that helped me and the great install
We are very pleased with the job they did and we will use there service in the future
I have worked with this company for years.They do great work, on time, and always treat us fairly.I highly recommend the garage door guy
Brandt did a fantastic job installing 3 belt drive motors. Very responsive with helpful answers on all questions and recommendations on what to install. Thoroughly recommend.
These guys are fast and efficient. I called them ten minutes till 11, and they arrived just before 1pm. Both springs needed to be replaced. They were done in less than 30 minutes. They even offered to change the bulb on my motor, and replace my button cover. My family really appreciates you guys. Thanks!
The tech showed up on time. He was extremely knowledgeable and efficient. In just a few minutes he reprogrammed the garage door motor, two remotes, installed and programmed a keypad and programmed the Homelinks in two vehicles. I highly recommend this business.
Robbie and Kris were so nice, prompt, efficient and helpful! They got my door repaired and a new motor quickly! I hope their employers appreciate their hard work! I really appreciate their hard work in the heat, especially with only a day or two lead time! Thank you!
Very knowledgeable and personable service guys. Came prepared to do the job with all materials needed and completed the job in estimated time. Cost very reasonable and charge was exactly what was on estimate.Highly recommend the company and especially the 2 service techs.
Great service. Assessed problem within 3 hours of service request. Appointment made to install needs with very reasonable cost estimate provided. Total cost was exactly what was on estimate. Installed as stated exactly on time. Took time to show me how all remotes and keypads work. Technician even programmed my vehicle to open and close door. Total clean up with nothing left behind. Highly recommend this company.
I am so happy with the job from beginning to end. The day they came gave the quote they were on time knowledgeable and straightforward. The work turned out exactly how we wanted it. I could not say enough about this company my husband loves his new shop. They cleaned up every bit of trash when the job was finished. Things like that in my opinion make them a great company. And have to give a shout out to Ashley she has great customer service attitude. So if you are thinking about using this company you will not be disappointed!!
Wow! The phone was answered by a real person. An appointment was scheduled within 24 hrs. The guys that came for the service call were incredibly nice and knew immediately what the problem was with my door. It was fixed within 30 minutes. AND CHEAP! Thank you for being a company that still prides itself on great customer service! *****
My 27 year old garage door had been sorely neglected for a long time. It creaked, moaned, stuttered, and absolutely refused to close without holding down the button repeatedly. Garage Door Guy had a very knowledgeable technician out the next business day. He rapidly got it into perfect working order and gave me sound advice on keeping it working well. I will definitely use this company again in the future if I have any other issues with it.
Some of the best customer service I’ve seen! The 2 service techs introduced themselves, shook my hand & got started quickly! They replaced the broken spring quickly then took the time to explain what they did & show me some of the things my garage door would do!
Same day service, super fast repair, and prices are beyond reasonable! The guys were super pleasant, knowledgeable and trustworthy. I loved the entire experience and would definitely recommend The Garage Door Guy Corp to anyone in Little Rock looking for a timely and great quality garage door repair.
Great annual service by these guys. Proactive on keeping the garage door running smooth. I appreciated all of the knowledge these service guys know, I asked questions and got immediate answers, links sent to my phone to purchase accessories I asked about, and he cleaned up the bird droppings on the outside of my door! Thanks The Garage Door Guy group for all your service over the years!
The service man was to arrive between 3 and 5 pm. He called at about 3:30 to say he was leaving his last job and would be arriving in about 45 minutes. He arrived right on time, and introduced himself as Brandt and immediately went to work to find the problems. He replaced the need parts, adjusted the door, checked the second door and adjusted both doors and lubed them. when finished they were working perfectly and very quiet. Brandt was very efficient, friendly, and knowledgeable.This was a very prompt, pleasant experience and reasonable charge. Thanks for a great job. Charles
Great company. I’ve used them multiple times at different houses. They respond same day. They show up when they say they will. They complete great work. I had a repair issue one time and they responded right away and fixed it. They are great, but after three different garage door repairs in the last few years, I hope to not have to see them again. :)
They have done 2 jobs for me and they were quick to respond and very professional from the front office to the installers....great group to work with
Great business and great service! Very fast and very knowledgeable! Definitely will use them again for future repairs!
Brandt has serviced our door before. He is always friendly, personable, and professional. We have had good service from The Garage Door Guy.
Had Matt and Troy come out to my home and install a new garage door opener.Guys were early for appt. and didnt waste anytime getting the job done with professionalism and care for my property. Matt was very helpful with explaining the remotes key pad and set up the wifi portion for me on my phone. Great job guys highly recommend his company for your garage door needs!
Brandt is awesome to work with! Very friendly and doesnt give up until the problem is solved! Im super happy with the service!
Quick response and good communication throughout the whole process. The “emergency hours” fee for a 7pm call was a little steep in my opinion for something that literally took five minutes from arrival to departure but I appreciate that it was taken care of immediately.
BEWARE OF THIS UNETHICAL AND UNSKILLED BUSINESSMANI had work done by this man in early July. I have had trouble from the very evening of the day I paid him. IT IS NOW NOVEMBER AND THE ISSUE IS STILL UNRESOLVED.He was hired to remove an old garage door, frame in the area where the door had been, create a wall, and install a walkthrough door.I paid him on July 10th. It rained that evening and water came under the wall(he didn’t use a seal between the concrete and the bottom wall plate). He also did not install the walkthrough door per manufacturer’s instructions(did not put one inch of caulk anywhere even though the instructions gave very specific directions about how to caulk the door) and it has leaked during every rain we have had since.The overall quality of his carpentry work is very poor. The wall he built is not on 16 inch centers so there are no 2x4s under where the exterior siding laps. There’s just too many issues to list them all.But, this business owner does not deal with you in good faith. He has ghosted for long periods of time twice and only made an attempt to stop the leaks after I gave him a bad Google review and a bad BBB report.I continue to have problems. He took no initiative in trying to resolve them. I have paid other people to try to correct his bad workmanship and it can’t be fixed. A significant amount of the work is going to have to be redone, maybe all of it.I thought the walkthrough door was defective and contacted the manufacturer about it. The manufacturer asked for a receipt or a copy of the invoice and Mr. Taylor refused to provide that to me when I requested it.HE CHARGED ME FOR MATERIALS THAT HE DID NOT BUY AND DEFINITELY DID NOT USE. (Fraud???)THE HE OFFERED TO COME GET THE DOOR AND REFUND ME THE AMOUNT HE CHARGED ME FOR THE DOOR AND THE $450 HE CHARGED TO INSTALL IT (Home Depot and Lowe’s charge $199).I TOLD HIM THE MANUFACTURER WAS GOING TO PROVIDE ME A NEW DOOR AND SUGGESTED THAT HE JUST REFUND THE COST OF INSTALLATION AND THE MATERIALS THAT HE CHARGED ME FOR THAT HE DIDN’T USE AND…AT THAT POINT HE RENEGED ON EVERYTHING HE HAD PROPOSED AND IS NOW SAYING HE ISN’T WILLING TO REFUND ANYTHING EXCEPT FOR 2 SHEETS OF PLYWOOD THAT HE CHARGED ME FOR AND DID’T USE EVEN THOUGH I HAVE SPENT $370 DOLLARS FOR OTHER CONTRACTORS TO TRY TO SEAL A DOOR HE APPARENTLY RUINED.TO NOT DEAL WITH THIS MAN. HE WILL DO POOR QUALITY WORK, HE WILL NOT CORRECT IT, HE WILL LIE TO YOU, HE WILL CHEAT YOU.HE DEFINITELY WILL NOT DEAL HONESTLY WITH YOU.
My garage door looks great! Super fast installation and friendly service. I will be recommending all my friends for their service.
Very good communication. Repaired my door while I was gone because he arrived before I got home.Called me and told me problems and cost.I will surely use this company again.
Awesome service after hours!! I called them at 6pm and within 30 minutes someone was at my house fixing a broken spring. Service tech was very friendly and I felt like he was experienced.Would definitely recommend and use them again!
So stoked I finally have new garage doors! House was built in 1962, and so it still had (I think) the original solid metal doors from 59 years ago! I felt this was going to be a ridiculously expensive endeavour so I dodged this project for 16 years, dealing with them not locking properly, badly sealed, wood rotted, rodents, bugs, and spiders in garage. It was Kris Taylor, and The Garage Door Guy crew, that convinced me he would do the job for a reasonable amount, and with exceptional results too. The guys did not disappoint! Kris even gave me sound advice on the garage door opener, when I was gonna get a different brand than Liftmaster. Showed me in detail how it worked, in all aspects, clickers, keypad, wall switch next to entry door, and my favorite The App, so cool the Tech we have these days! Guys were so professional answered my questions, even though I felt like I might have been hanging around too much, they were totally cool! Work was done in one day, area cleaned up after job, they even took my old doors down the hill to leave for my fellow scrappers that drive through the neighborhood. Oh and btw, Kris...I told you!...Those doors were GONE before it turned dark the day you guys did the job!. My neighborhood scrappers DO NOT mess around! Anyway in conclusion, I highly recommend The Garage Door Guy an absolute professional, skilled, and attention to detail unmatched...Cheers Guys, and Thank you for a fantastic job you did....was so awesome riding the mower out and not getting off to close that blasted old door for first time in almost 17 years!
I highly recommend The Garage Door Guy for all your garage door needs. Extremely professional from the first phone call all the way to the finished job. This was my first time using The Garage Door Guy (recommended by many friends) & I was not disappointed. They will have my business for all my future garage door needs. Brandt is very knowledgeable, friendly, & efficient. He took the time to explain why my garage door broke, what needed to be done, and cost to repair. Call them today, you won’t be disappointed!
I have only dealt with this company a short time, but will be a LONG time customer. The entire staff has been amazing ! I had a door replaced and had an issue and a tech was promptly sent and resolved the entire issue. I could not be happier and will recommend them to all of my friends and family. Top notch company !!!!
Robbie McCann with Garage Door Guy is amazing. He was on time, extremely helpful & quick to repair giving us reasonable options. You can’t beat the quality of service!
From the call to the office and talking to Ashley to the arrival of the technician to the completion of the job. Everything was great - the people were respectful, friendly and explained all that was done and needed to be done to my door. I would HIGHLY recommend these Garage Guys.
Very professional, friendly and efficient. Arrived within the allotted time period. Took time to demonstrate proper maintenance to avoid future issues.
Top notch work! Very professional, knowledgeable, and polite! Would give more stars if possible! Keeping their number stored in our phones for future business!
Great service. They were on time and did a good job. Very thorough and informative about issues I was having and preventive maintenance.
The technician arrived exactly when stated. Very professional and informative. Excellent work. Very happy with my service. Highly recommend!
Highly recommend this company! They are very professional and polite and do the extra! Thanks Robbie for your service and knowledge!
Excellent company. I spoke to someone at 8 pm last night & Brandt Bridges, the repairman came today. He was friendly, professional & very knowledgeable. He told us a lot of info we didnt know about our door. He had ours repaired in less than 45 minutes.Their pricing is reasonable.They are a local business, family owned & deserve our support.
The guys who came out were awesome. They explained to me what needed to be done and why. I asked what the amount due would be and he gave me a fair price and that is what he charged me. They worked quickly. They were professional and kind. I will use this company again. (But hopefully wont need to.for a long time.)
Great service. Reasonable prices. Gets the job done in a professional and timely fashion.
Very pleased with the services performed by this company. Took care of the problem plus more. Service person knows his profession by being knowledgeable, professional and friendly. When garage door problems happen this is the company I will call.
Kris,You are Amazing! Thank you for always coming to save the day… even when I know I mess something up! Lmbo!😂
Excellent customer service. Called at 8p on a Friday night and they were able to be out by 3p the next day. Price was very competitive and We will definitely use this company for any future needs.
These guys are awesome. They are knowledgeable and friendly and I highly recommend them.
They were great!! Friendly, courteous, fast, and knowledgeable, and they saved the day! I think they need S’s on their shirts 😀. I will definitely use them in the future.
Today, 01/01/2021 at 9 a.m. my garage door broke. Not a good way to start the new year, right?I was lucky to find online and call The Garage Door Guy company. Brandt Bridges arrived to fix my garage door.He is an amazing guy. He is professional and skill-full. He did a great job for my door. I will recommend him and the Garage Door Guy company for the quick response and the professional and qualified job! Thank you very much, Brandt!
Brent did a excellent job and was right on time. I told him the bracket that attaches to the door broke off and the lag screws came out. His first response was It wont again when I am done. He wasnt kidding about that. Its in there for life. Thanks Brent.
I had my garage door serviced by: The Garage Door Guy Corp. today and I had one of the most amazing experiences in my life. I was locked in my garage and I called this company and spoke with the lady with the sweetest voice, respectfully, who later told me that her name was Ms. Towney. She was very professional, her customer service was second to none, and she went out of her way to get me some help as quickly as possible, she adjusted my appointment time so that I could receive help promptly because of my situation and that meant a lot to me. She absolutely CARED.❤️I’ve never had an issue with my garage door before. She assured me that everything would be fine and help was on the way.A gentleman by the name of Robbie McCann arrived to service my garage door and to say that he was a “class act” would be an understatement. He was professional, his customer service was amazing, and as he repaired my garage door he explained to me what was going on and what went wrong. I was beyond impressed with his knowledge. I worked in law-enforcement many years and I’m very reluctant and cautious about who I let in my home but with Mr. McCann it was very easy because he carried himself with the utmost professionalism. Mr. McCann did an awesome job repairing my garage door, they have very affordable pricing, and because of the AWESOME experience that I had with Ms. Towney, Mr. McCann, and THE GARAGE DOOR GUY CORP. Any issues that I EVER have with my garage door from this point on, I will be contacting them for the repair / repairs they have undisputedly earn my business. On a scale of 1 to 10 with 10 being the best this company was a 20! If you do not call them first you are definitely regret it later!😇
Awesome job, figured out what was wrong in a short time. Would definitely use again. Technician was very knowledgeable and professional. Great job!!!
Great job from the install guys,great communication from there office. Thanks garage door guys!
Swift, professional, and generous service. Kris’s sweet wife answered our call, listened intently, and then sent Kris and his associate to our rescue in an emergency. They expertly diagnosed and replaced our garage door opener, and then patiently downloaded and demonstrated how the app works to monitor the system. (Even when we had to dig for passwords and took up extra time!) Family business who CARES and goes the extra mile (or two).
Robby from Garage Door Guy is awesome! Honest and SO helpful! Hard to find companies like yours these days. Appreciate it!!!
Great service! They were professional and quick. I would use them again without a second thought.
Very nice young man. He explained what he was going to do. Did job very quickly and our garage door works again! I would DEFINITELY recommend The Garage Door Guy Corp.
Great service. Reliable. Fast. Affordable. They fixed my garage door perfectly. Thank you so much! I highly recommend them.
I highly recommend giving these guys a call if you ever need your garage door fixed. Super quick, very professional, quality work all at a great price. Thank you for taking care all my issues and making sure my system was in tip top shape.
Josh was the repair man who come to my house. He was a little early which was good because I couldn’t get out of the house if something happened.The told me that I had a broken spring. He gave me the price up front and that was the same when I paid the bill.His work ethics were superb.I will use them again if something else breaks. Will also recommend then to my family and friends.
This company was great!! Good customer service .. explained very well plus great prices.. I got several estimates and there price point was by far the best! Those other guys said they couldn’t fix the problem but could sale me a new garage door😩
If you need garage door repair in any way call Garage Door Guy. If you dont you will make a mistake. They are pros, inexpensive, and fast. I will call again if I need garage door help. Thanks guys. You are the best.
Arrived when promised, very nice, knowledgeable and fair priced. I got my shop door from them and love it. Now Im going to have some work done on my house garage door.
The garage door guy Corporation, was a very pleasant experience. From Loni, to Chris, Angel and Brandt. They were extremely professional, yet and still, they knew exactly how to handle and perform their tasks.. we are pleased to have chosen them for our garage door install.Keith and Wilma Young - Bruce
Seriously, this guy is the best! His commitment to serving his customers is above and beyond. Great work, fair prices. Anytime I need anything related to my garage door, I know right where to go. No question.
Thank you for speedy and professional service.Great communication and knowledgeable technician.Thank you Mr. Bridges. Highly recommended.
Brent with The Garage Door Guy was the kind of service guy we all hope to get. He was punctual, friendly, and had the issue repaired in no time. Appreciate the great service @ a reasonable price.
Amazing Experience! These guys were punctual, courteous, professional, knowledgeable, and fast! Quality work! My go-to garage door company from now on!!
The services provided by Brandt were great! He was very professional, as well as informative on how I should take care of my garage door. I have dealt with other companies in the past, and no one ever offered advice on how to maintain the longevity of my door and opener. Brandt was also friendly. He did not mind me standing around while he completed the job. I am ecstatic that my opener is working again. I highly recommend The Garage Door Guy!!
My garage door keypad finally stopped working completely, and they sent someone out the same day I called. While there, he also greased everything on the garage equipment that needed it and was very professional, informative and pleasant to work with. I will definitely be calling them in the future if/when other needs arise.
Rock Garage Door Repair is a great company. They were so fast both in getting to my house and in the work. The technician, Connor, was so kind and helpful. From my first phone call to the completion of the job, I knew I was in good hands. I highly recommend Rock Garage Door Repair to you!
Came earlier than expected, good to send texts concerning appointment, arrival, etc. They were very nice and gave me a price before doing work. Then work was done quickly and efficently. I highly recommend using this company.
I ran my Kawasaki Mule into my double garage door. I called several othe door repair businesses in Little Rock. They were considerably more expensive and I called the Door Guys, Ashley sent a young man out that was very helpful. This day and age someone that does their job -actual service is hard to find. I would Highly Recomend this company and maybe you can get Josh like I did. Thank you,Dwight Stark
I first contacted Chris, The Garage Door Guy, 2 years ago. I had a 40 year old heavy wooden double door that would no longer work because it had bowed with age. He worked around my schedule to come talk to me which I really appreciated (Im a landscaper so my hours are longer than a typical office job). He left me with metal color samples and a book so I could pick what style and color I liked. The pricing was better than I expected so I knew I would go with his company. Life being what it is, I had to put off this project for a while. Jump forward 2 years and I was ready to get a new door. I fully expected prices to go up due to cost of materials and cost of labor increases, which they did, but not unreasonably so. They were still well within my price range. Brandt came out to get measurements and talk to me about which door I wanted. He was a really nice guy who didnt mind my 3 golden retrievers asking him for attention. We went ahead and scheduled the door replacement for the following week since they had what I wanted in stock already. Angel did the installation and he was in and out very quickly. He made sure packing material and old door debris was picked up before he left and he made sure my old garage door opener worked. I know it seems like a lame thing to be excited about but having a working garage door is awesome! I no longer get soaked when I have to get kids unbuckled from carseats and haul groceries in while its raining. After more than 2 years of being unable to use my garage, its finally a usable space again. I highly recommend The Garage Door Guy(s) for their affordability, professionalism, and how easy it was to work with them.
I wanted to install a 2-Post lift in my garage with a 12 1/2ft ceiling. The traditional garage door with the 8ft hangers & door opener would prevent lift operation with the garage door opened. I initially wanted a commercial roll-up style door, I called around to other companies & they refused to install a commercial door on a residence. I called The Garage Door Guy & Chris was very helpful & immediately came out to quote the job. He convinced me that I didn’t need a commercial style roll-up door, saving me $2,000 but recommended a high ceiling kit & garage door opener. He later came & installed the kit & done an amazing job, the kit provided more than enough clearance to operate my lift with the door opened or closed. I would highly recommend them.
Excellent service and an amazingly fast response. I called on a Thursday, the estimate was done on Friday & emailed to me. The work was completed within 5 days from my first call. I highly recommend The Garage Door Guy!
The young man that came out was very pleasant knows his business and very polite. I was very pleased and enjoyed our conversation. Got quote to me already and we are ready to go. I highly recommend this company.
Garage Door Guy is amazing. High quality work AND customer service.
I was very pleased with their professionalism, courtesy and workmanship and the value of the work done far exceeded the price!Highly recommended!
My door broke and they were there to fix it as soon as possible. They had the door working the same day. I also purchased a new opener which they programmed for me. Both young men were very helpful.
Kris was here in 20 minutes, fast, experienced, and friendly. Would highly recommend to anyone needing help with garage door issues!
Mathew and Troy were on time, completed the job without a hitch, cleaned up everything and showed this old gal how to work the new remotes and keyless entry pad.If you ever need to be able to get your car out of your garage, these are the guys to call!
Excellent professional service and so timely! Same day service. Young Brandt was knowledgeable and quick as well! I will recommend this company to everyone.Dr. Peters
I couldnt have had better service than what I got. He was there when he said he would be and fixed this door quickly and works great! I would give 10 stars!
This company came recommended by a few people in my neighborhood and Im glad I listened. Theyve been a huge help to me a couple of times this year! Their scheduler in the office is so polite and they are top notch when it comes to notifying you when on the way, providing invoices, etc. Brandts expertise and service has really been outstanding. Garage Door Guy seems to be really well run and certainly fair priced.
Someone came the same day I called. The scheduler was so kind and went above and beyond. She took the time to understand my problem (I wasn’t the best with my description). He worked efficiently and completed the job hassle free. I definitely recommend The Garage Door Guy. They are now my go to for garage doors.
Very efficient, professional guys! They came out the same day I called for services! I will definitely use them for future business.
Great service! I’m definitely confident in this company. Josh came out to the house, fixed everything and then some, and i feel like I got off easy on the repair. This company has 5 stars for a reason. Seriously, it was a 24 hour turnaround. Absolutely beat my expectations.
Prompt, professional service. Reasonable prices and arrival when expected, amount of time for repairs to be completed were accurate. Overall excellent service. I would give Kris 10 stars if google rating system reached 10!!!!!
Josh was super nice and got my door fixed and working within 30 minutes. Highly recommend The Garage Door Guy. Please contact them for great work and prices!
The people that came out to install my new garage door were professional, worked quickly, and cleaned up afterwards. Very good company to work with. I would recommend them to anyone.
The Garage Door Guys did a great job.5 star service from Ashley to Kris and the Guys. Friendly, knowledgeable, on time, just great service from scheduleing to installation. Thanks.
Robbie did a great job. Very happy