Had an issue with my car over the weekend- They allowed us to come in for a courtesy vehicle even though the service department was closed. They got me back into my own car by early afternoon Monday and had it washed and cleaned for me. Great communication along the way! Really appreciate the fabulous customer service and nice people!

Parker Lexus spoils us ROTTEN! They are always kind and helpful. They even brought my car to my work after the service was completed because I couldn’t leave work to go get it. From the beautiful courtesy car to the wash and vacuum of my own car, their attention to detail is unmatched! I can’t imagine ever going anywhere else! They also used to have fresh baked cookies anytime we got a service done and we are looking forward to those coming back!

Thanks to Parker Lexus (Johnathan) for a terrific experience! I went in for my 5,000 mile service on my RX 350 and I received great service!! Everyone was friendly and made sure I was comfortable while I waited. Clean calm atmosphere. Johnathan was very attentive to my needs and kept me informed during my wait time-which wasn’t long .🙌🏼 I loved receiving (and Jonathan explaining) the paperwork which detailed my car check up and results. This is my 2nd Lexus and PARKER LEXUS is STILL second to none!!!! And…they gave “Lexsie” a free wash!!!🙌🏼

Posh bldg very nice staff wonderful transaction. I want to thank Tony for helping me so much.

Jonathan did a great job of explaining the process and keeping me informed. His customer service was excellent, made me feel at ease. He was professional and personable.The informational video from the service center technician is a great tool to give real-time updates about service.The service was great! My husband and I are considering moving back to Arkansas. If so, I will feel confident bringing my car to Park Lexus for any necessary repairs or services.

5 stars but Id give 10 if I could.Shane was awesome! I had a trip to Nashville and my maintenance light came on 5 days before I was supposed to leave. He worked me in and took excellent care of me and everything I needed. I was able to go on my trip with great peace of mind knowing my vehicle is in top working order. I love my car and appreciate the excellent service from the service department! Shane is the best and hes a tremendous asset being on the front line for you.

My service guy is/was absolutely amazing! He was thoughtful, kind, knowledgeable and communicated well with me. Listened to my needs and the work was completed in a timely and efficient manner. I love my vehicle but the service guy definitely keeps me a loyal customer!

As a devoted car nut who with some mechanical skill I always performed nearly all of my own servicing, and enjoyed it. I began using Parker after I bought a Lexus and servicing was included. Having now experienced two years of tbeir customer handling and professional competence, it is no longer worth it to me to do my own servicing. I have felt valued as a customer and all of the work they have done has been of high quality. Additionally, I feel assured that they would catch something that I might miss. I am sold.

Took my vehicle in for maintenance, everything was AWESOME!!! Very professional and easy to work with.

Parker Lexus always provides 5+ star service and experience. Both my wife and I gave had several different cars and SUVs serviced by Parker over several years. We have never had a single problem in any experience. Both buying and servicing. Justin and Robin have taken care of us in outstanding fashion when servicing is due or required. You can compare their prices with other shops around town. You will find them no more expensive and at times less expensive. And they are on top of recalls and other bulletins from Lexus. My wife and I are very satisfied and never consider going elsewhere. Thanks everyone at Parker Lexus.

Unfortunately, after having worked a deal and getting a quote from the sales manager, upon arrival, we were deceived and told something completely different after being lied to in order to get us to fall in love with a Lexus RX 350. We were told our payments would be something and after arriving, driving an hour out of our way, driving the vehicle, we sat down with Lacy, who was very nice and tried to be accommodating, the sales manager lied to her and then to us about what the price of our trade in and payments would be. I feel this is very unethical and deceiving and I would not recommend anyone start the process of buying from Parker Lexus in Little Rock. This was a very unprofessional experience and we will not be back. Nothing was done and zero effort was made to correct the lies and deceit. I always appreciate honesty and professionalism and this is not a place that will be honest up front with you. Do not buy from here!

We had substantial work completed and as always are well pleased. Justin is very personable and kind. He responds well to our requests. We appreciate the service teams attention to detail.

Working with Damon Cooper there. Hes an awesome sales person and I hear their service department is top of the line. Thats a big deal to me.Cant wait till my RX 350 arrives, which is just a few short weeks away!

Chris at Parker Lexus takes extremely good care of my vehicle! He is always pleasant and very knowledgeable. He always lets me know ahead of time what is being done and why it’s being done to my vehicle. I appreciate all of Chris’ hard work and kindness!

My service experience is always 5 Star at Parker Lexus. Communication is always superb and everyone greets you with a smile. We always leave satisfied!

Outstanding professional service! Parker Lexus IS a tremendous cut above any and all dealers I have ever done business with!

I cannot say enough about this dealership. We bought our first Lexus with them in 2018. Tony helped us into a 2016 RX SUV which we were highly satisfied with! I had a car accident which totaled it a year later, and I went back and got a 2017 RX SUV which I love! The service has always been outstanding. Each time we get our car maintenanced it comes back washed and vacuumed! Before Covid struck, we even got delicious cookies on our dashboard. Also, we get the option to get a rental car while we wait rather than wait at the dealership. I will NEVER go to another dealership for a car again. This doesn’t even count the luxury and comfort that comes with driving my Lexus.

Fantastic customer service! I had a bit of a long wait in the service department due to circumstances beyond anyones control, so they checked on me continuously to be sure I was okay.No strong pressure tactics for extra repair or service, either; just good information so I could make some choices.I usually do my own service and minor repairs, but Ill be bringing my Lexus back for ALL of its work. (And Ill schedule a courtesy car during the bigger jobs.)I see why they were voted #1 in customer service. Well deserved.PS, I also wouldnt hesitate to buy another Lexus when its time for another car. Win win.

The level of service that Parker provides can’t be matched in central Arkansas. It’s difficult to appreciate how different they are from other area dealers until you’ve actually worked with them—it’s truly impressive.

I am so happy I chose to purchase my Lexus NX 200t from Parker Lexus in Little Rock! The customer service is great, everyone was so nice! It was such a smooth & easy process! LEM WILSON is the Best at what he does! He goes above and beyond to make sure that you are taken care of! I want to thank you again LEM WILSON for assisting me in my purchase! You really made my purchase hassle-free! You can tell that it’s not just about a paycheck, you actually CARE! Thank YOU Lem Wilson!!! Also, I absolutely Love My new ride!So if you need a new ride LEM WILSON at Parker Lexus is the man you need to speak with; he will most definitely get you rolling in style. His professionalism & knowledge is unmatched and he actually cares about his clients.

Needed to purchase a new vehicle back in spring, contacted Parker and got a great salesperson, Deborah Coop. Unfortunately this was when the chip shortage was affecting stock and we did not buy from Parker as there was a narrow range of what we were looking for.I did make a purchase of a Lexus and called to inquire about purchasing the Lexus extended warranty because it’s generally considered to be the best deal in the business. It’s a hedge as with all warranties but I decided I did want it. This can be done anytime up to 4 years/50k from my understanding. I called once and was told someone would get back with me, never heard anything so I inquired again later and was told “I probably need to come up there and talk to someone.” What seems pretty straightforward ends up being a waste of time. I could understand if I was already quoted and ready to purchase but I hadn’t gotten that far.Next up, floor mats. Called parts to order all weather mats just to make sure I was getting what I wanted. Ended that call because I wasn’t sure it was what I wanted, called one of the prominent dealers on the internet, they answered my questions and I purchased from them and had them within a few days.Took car in for oil change and asked for a tire/brake quote since I knew when I purchased it I would need to have those replaced soon. Was told I needed an alignment which I declined at the time since I was buying new tires and having a brake service done. Got quoted for the tires, not the brakes. They advertise selling tires for the cheapest price (10 dollars a tire over cost). They were $150 dollars higher than the tire shop.While having the tires mounted, my tire guy dropped one of the lug nut locks and told me to get a replacement and he would reimburse me. Took that lug nut lock to parts and they ordered the wrong one.Finally comes the saga of the alignment. I took my car to Parker because the rear toe adjustment bolt was rusted. Was told it wouldn’t be covered under warranty and the control arm needs to be replaced (which I’m having done elsewhere) but still haven’t received a satisfactory explanation on how a galvanized part can rust so easily, but that is a moot point now. During this service, I told advisor I was leaving the next day and was told I would hear from them that afternoon. I didn’t. Informed that I was coming to pick up the car up the next Monday as they had pulled it into the parking lot the Friday before and would be there shortly. I was thinking that I could be in and out relatively quickly. None of the paperwork was done and I had to wait an hour. I was charged for their time which is perfectly acceptable but would’ve preferred had they informed me of this since I brought it there knowing the only way to fix it was to have the control arm replaced.In short, I have zero confidence in Parker and they only seem to be good at wasting people’s time.

Dear Lem,I just wanted to write you a quick note to thank you for your honesty, dedication, guidance and for going above and beyond while purchasing my Mom’s car yesterday. Thank you so much for answering all of our questions honestly, and making that multi-hour process to help us find my Mom’s dream car. You made it not as painful as it otherwise could have been. We are so happy with the car she purchased, and the purchase price was so very reasonable. Thats a pretty ideal situation when it comes to buying a new vehicle, and its all thanks to you. I can be sure that if I have any friends looking to purchase in the future, Ill be sending them to Parker Lexus, and telling them to ask for Lem Wilson. thank you for the luxury experience that you gave us yesterday. No other dealerships in USA will do that to anyone. But I know Parker does. 😊We will defiantly will come back for the next purchase. We will use Parker again! A big shout out to Lem!

The service and the people at Parker Lexus are wonderful! You couldn’t ask for better service.

Definitely a 5 star plus. On time, keep me informed, the service was easy to schedule, and completed professionally. Thanks.

Top notch class service in every way. You want the very best go to Parker Lexus!

Justin is very efficient. Just wish he was more available for phone calls.

Hello everyone, I’m Lem with Parker Lexus! I feel so fortunate to work for the best Auto Group in the World!! The Parker Auto Group really cares about its employees and clients. They go above and beyond to make sure that I have the tools that I need to provide an exceptional experience for my clients. I will always be dedicated to my clients and loyal to the Parker Auto Group! I’m also thankful and humbled for reviews of my current clients and Parker Lexus.😊

I’m on my 4th vehicle from Parker Lexus and their service department is always beyond wonderful. I give them a 6 out of 5 stars!

Awesome customer service. Bought a car I didn’t even know a thing about before driving on the lot. Jamie was awesome! He definitely made us feel spoiled, which is the Parker difference. I had always heard about the customer service being five diamond. I have to agree. Plus, I love my car.

By far the best experience I have had buying a car. They go above and beyond to make sure you are satisfied. It was worth the 2 1/2 hour drive to do business with them instead of my local Lexus dealer. Highly recommend!

This was my first Parker Lexus experience and thanks to Lem it wont be my last. Where do I start? Great customer service, personable, respectful, and knowledgeable about the car. I had a first class experience and look forward to sending my friends and family his way.Thanks a bunch Lem!!

Professional and friendly service……been this way for years!

Bought a car from them. Never pushed me to buy a car even though my wife kept telling the sales agent she didnt like the cars we test drove. They were patient and well responsive to our needs. After all it is Lexus dealership

My service guy’s did an awesome job. Thanks!

I am so happy I chose to purchase my Lexus UX 200 from Parker Lexus! The professional manner in which they served me was awesome! They went well above my expectations! Thank you Lem Wilson and the Parker Lexus family for going beyond the expectation!

Justin was very attentive, communicative regarding my vehicle service status, was friendly and professional from beginning to end!

Beautiful store with a great family atmosphere.

We recently purchased a GX 460 from Parker Lexus and could not be more happy with it and the service we received here. Lem Wilson was wonderful to work with....kind, professional, and efficient. Thank you so much to Lem and the Parker team!!

I’m so thankful I bought my GX460 from here and nowhere else! The customer service is top of the line! I’m always greeted with a warm smile and a “Hey Mrs. Mcknight! How are you today?” Lem, who is phenomenal, is probably the best salesman and person I’ve met! He’s very personable and thinks about the customers best interest. I’ll never buy from anywhere else. Parker Lexus IS the definition of great customer service!

Great service today! Shane and crew are top notch!

Always thoroughAlways on timeRobin is excellent

My wife and I drove 7 hours (one way) to buy a used Lexus from Parker. Josh helped us via text/phone/email. Quick and seamless buying experience. We couldn’t be happier with the entire transaction. Thanks again, Josh!

I called up to the dealership about a vehicle and the first time I didn’t get a answer after calling several times. So the next day, I ended up calling back up there again and they transferred me to a black guy and I didn’t catch his name, but he wasn’t too pleasant at all! His attitude over the phone made me feel like why was why I bothering him? He didn’t offer me to come up there to look or test drive the vehicle. Little did he know, I was offered a huge settlement and I was going to pay cash for the car. With that being said, I took my coins to a better dealership where, I know my service would be appreciated. As for Parker Lexus y’all need to fix your phone lines and talk to your guys about their POOR customer service skills.

Lexus dealership is a rip off. Good luck

Very friendly and professional environment.

Friendly people in service and sales. It’s not cheap but you get what you pay for and expect. They stay busy so there maybe a wait.

Shane is truly the most amazing Sales Advisor ever!!! He was very attentive, knowledgeable, and sympathetic. He went above and beyond to accommodate me with a courtesy vehicle. He made sure to give me updates regarding my Lexus ES350. Shane was very considerate throughout the the process, especially due to my busy work schedule. Thank you so much Shane and everyone at Parker Lexus for taking care of my vehicle and providing exceptional customer service.

It has been a complete disappointment trying to purchase a vehicle from this dealership, where I as a customer would have to call contentiously trying to get a hold of someone to assist. All of a sudden my sales representative Jamie no longer works for this dealership i tried to calling Brian few times and left voice messages but have not heard from him yet. My personal information was given to Jamie when ask for while trying get this vehicle financed as i m not sure how i feel when the sales representative i was working with does not works at this dealership anymore. Hoping someday this dealership would operate as a luxury car dealership should.

Good sales person, discussed what was to be done and cost. No hidden cost.

We had the best experience ever here at Parker Lexus. Our Salesman Lem Wilson and Pre-Owned Sales Manager Brannon went above and beyond our expectations.The service after the sale is just impressive. Service adviser Patrick Dyer has provided us excellent service since our purchase. We are happy to be a Parker Lexus VIP and are proud to be in the Parker Lexus Family. We cant wait for our next purchase. We are Parker Lexus owners for life.The cookies are awesome too.

Thank you Lem for making my purchase the ultimate buying experience! I would definitely recommend you and your team to anyone I know. It has been a great pleasure to get to know you and work with you. I appreciate all that you have done to help me with my purchase and how personal you make your customers feel. You are very professional and an asset to Parker Lexus! I love my Enclave!!

I am very pleased with the service I received from Lem in my car purchase. He did an excellent job. I’ll thrilled he was so thorough he delivered my paperwork and I didn’t have to go to the dealership. My car was sanitized and I would recommend him to anyone looking for a vehicle.

Pleasant atmosphere, good food and service.

Lem Wilson was an incredible salesman from beginning to end. He worked tirelessly to find me EXACTLY what I was looking for with everything from color to price. The whole interaction felt like a luxury experience.

Lexus damaged my car. Did a repair across the street in a parking lot (very unprofessional). The same exact damage came back up 2 months later (wasn’t repaired correctly) and Katie Davidson the service manager was unwilling to take the blame. Beware of Parker’s service department and the service manager.

I cant say enough about my pleasant experience with this dealership and salesperson Lem Wilson in particular. From start to finish, Lem went the extra mile to help me purchase the vehicle I was interested in. If youre looking for a Lexus, give Parker Lexus a call and ask for Lem.

Thank you for the Shane,he is very professional and responsible，he is the best, will go back

This has been one of the best experiences I’ve ever had at a car dealership. I’m X military so I’ve been to dealerships all over the world. The entire experience was first class as best as they come. I had my car there for two days and all the parts were replaced I was given updates throughout via text and video from the service shop directly. I had quite a bit of work done to include the replacement of my dash. Again I can’t express enough how impressed I was with the customer service and just the overall experience. Thank you so much to Jessica in the service department and everyone there at Parker Lexus for taking care of my vehicle and making it such a pleasant experience.

Anyone can sell a vehicle. Its the service afterwards that makes the difference, and Parker Lexus certainly exceeds in this area. Chris Bradley in the service department is amazing. His professionalism and overall customer service is unparalleled. Thank you, Parker Lexus, for caring about your customers.

Fantastic service department!

Nice people impressive building astronomical prices for parts but I guess thats to be expected... i thought $66 for a cabin air filter i can get at walmart for $18 was a little high.. quoted me $699 for a tail light i can get online for $100 .. i thought $599 for labor was a little steep ...

My sons first car...scary and exciting time. He wanted to find it, research it... He found the one, at Parker Lexus. He was so excited. It truly was hand picked for him. Josh Lynn was our salesman and treated us with the utmost courtesy, respect, patience... He treated us as if we were buying the most expensive one on the lot, when in truth we may have purchased the least. He even went above and beyond to fix a cosmetic flaw which made the car look almost brand new. Parker has always had a stellar reputation and as I saw first hand, deserved. I would not hesitate to buy from Parker again should the blessing allow and of course ask for Josh Lynn. Thank you Parker Lexus and Josh Lynn for making a 16 year old boy very happy!

Parker Lexus Service Department Advisor, Robin Berry, is the best of the best!! He has ensured for 13 years that all required services to maintain the safety & reliability of my Lexus 350 were complete & timely, as provided by the Service Department meeting Lexus Standards of Excellence!! Also appreciative of Horea always securing a loaner car while my car is being serviced!!!Wouldn’t take my Lexus anywhere else to be serviced! I trust Parker Lexus!!(Ms) Sip Mouden

Ive known the Parkers for generations. Nobody more trustworthy and professional than them. If I could give them 500 stars I would.

I had a great experience at this dealership. It was quiet and classy. The sale people were polite and no one was pushy. If I was going to stay in this state I probably wouldnt ever buy anywhere else.

Very nice dealership. Very professional. Service department is wonderful. Its a great experience.

I called over a month ago about a recall on my Lexus LS460 L AWD. I was told it would be a week or so when I would hear back when the part arrived, so I can send a driver with my car to complete the recall as I live an hour away. I never received a phone call, email, or text for any kind of update thus far. BUT I did receive a MAILER today from your service department with my name spelled incorrectly. So not only was my information was taken by your service advisor wrong, I was added to a mailing list, & never updated about my initial concern. I would expect better customer treatment from a luxury brand. Ive been told by several people they will put your car to the back of the line if you didnt buy the vehicle from them. Thats terrible customer service especially for someone who drives a car that costs almost $100k brand new. Take care of the people who drive your luxury product! A phone call goes a long way. I dont like to leave bad reviews but the mailer is what did it for me with my name spelled wrong, thats adding insult to injury. Take me off the list! Treat people better.

Very professional, quick service. I will definitely be back to Lexus dealer..thanks Jonathan

I went there yesterday for an oil change and tire rotation and was there at approx 1:45/2:00 pm! First thing I experienced was the lady I made my appointment with told me that they had a special on oil changes for $64.99 which the advisor had no idea about! 2nd thing was I was sitting in that waiting room with a few others and every single advisor that came in there told us that our battery was bad and needed to be replaced (which is a lie)! 3rd thing was everyone that came in after me left before I did for some reason! I was there until after 5 pm... 4th thing was I received my bill and the oil change was $20 more than I was quoted and my advisor advised me that he didn’t know how to read the receipt! 4th I was never apologized to for the ridiculous long wait! That may be my last trip to Parker Lexus even though I’ve been coming there since 2011!

I am truly disappointed. I called on Monday to schedule an oil change and was told I could drop my car off on Thursday morning. When I arrived I was informed that my car will be there overnight because they were behind. All I needed was an oil change and I couldn’t understand why no one chose to call me and inform me of this. I plan to NEVER step foot at this place again due to their lack of unprofessional service as well as no regard to my time! I’ve heard of issues and just didn’t want to believe it, but that’s okay, I won’t ever bother them again!

Parker Lexus, Brannon Silkwood and Josh Lynn made my experience very pleasant. I was treated with kindness and respect. My concerns and requests were addressed promptly and they followed up with me after my purchase.I recommend Parker Lexus to all of my friends and family.

The only Lexus dealer I’ve been to that doesn’t offer loaner cars when you schedule for service/repair. Called and was told I can’t get a loaner car for an oil change + belt issue/battery checked as they couldn’t give me a time estimate either.Otherwise, the technicians know what they’re doing and don’t leave bolts loose like other dealerships in the area. Prices are fair. Would go back if they can match the service of other Lexus dealers.

Completely positive experience. Found the vehicle I was thought I wanted on-line and from my first contact to the time I drove my new Lexus off the lot was an enjoyable experience. Staff were all helpful and never high pressure. I highly recommend them without hesitation.

Parker continues to exceed all my expectations. I have purchased numerous vehicles from Gentry, Patrick is my service go to. Yet everyone treats me as if I am there to see them. Professional - quality -courteous - defines their business. Only Lexus for me.

Honest workers... Not many car salesman are honest

A wonderful place.. lifts your spirits to see all the beautiful flowers. Anxious to help in any way...like the way they keep in touch while servicing your vehicle..

Hands down the best Lexus dealership. The service department is outstanding. After doing business with several Lexus dealerships over 20 years, I soon realized that there are none better than Parker Lexus for sales or service.

After hearing all the positive feedback from four other friends about their dealings with Rick, I had the pleasure of purchasing my Lexus from Rick Wright. It is easy to see how he is a master certified sales consultant! But as important, I know I got the best deal on a wonderful car. He made the process so easy and so fun. I test drove multiple cars to ensure that I chose the right one. I have and will continue to recommend Rick without any reservations. Great guy!

Weve had an amazing experience at Parker Lexus! Jamie was hands down the best to work with and went above and beyond to find the right vehicle with the best perks and price! We truly appreciate his professionalism and expertise! He made our first Lexus purchase an enjoyable and exciting experience! Thank you Jamie! Youre fantastic at what you do!

I could not say enough nice things about Parker and their staff. I bought my car from Lem and he has completely changed my opinion about the car buying process. Living in NWA without a Lexus dealer here, I talked to sales managers in Tulsa and Springfield prior to calling Parker, and I found myself repeating my car criteria over and over. Lem took care in remembering what I wanted and found the exact car I was looking for, worked with me to get my down payment to the dealership and got my car to Northwest Arkansas. Hes easily the nicest sales rep Ive ever done business with and it made the experience fun and stress-free the whole way through. I would recommend anyone in NWA or the tri-state area going to Parker first and asking for Lem. Youll be so glad you did.

I hate dealing with car dealers because you are there for EVER. we got there at 3 and left at about 5. Fast friendly service, great deal and amazing atmosphere!! Highly recommend you wont be disappointed!

The service department, bar none is the very best! Even though i purchased my car in Hot Springs, there was a recall that i needed to bring here to correct. They could not have treated me any better! My next car purchase will be from here!

Ive purchased several cars from Parker Lexus and had great experiences each time. The last time I purchased a car, I was incredibly fortunate to have Gentry Sakata as my sales person. What a wonderful experience! Gentry is so friendly, personable, and engaging. He listens to your needs and directs you in the right direction without being pushy or hard-selling in any way. After my purchase, he was there each time I brought my car in for service to make sure I didnt have questions and that I was able to use all the features of my vehicle. Gentry is by far the best sales person Ive ever worked with!

We bought our first RX 350 from Parker Lexus in 2007 after looking and researching for several months. One of our friends recommended that we ask for Rick Wright when we were ready to make a purchase, and we were so glad we did. Rick answered all our concerns and went out of the way to make sure we got exactly what we wanted. We enjoyed that car very much and knew that we would always drive a Lexus. So in 2014 when we were ready to buy a new car, we returned to Parker Lexus, asked for Rick again, and are now enjoying our 2015 RX!!

Several of my family members and friends have been driving Lexus cars for years and have been very pleased. Based on this I decided to check one out. Rick Wright was most helpful to me, and I purchased a 2011 Lexus RX 350 from Parker Lexus. This is a certified car and has worked very well. They offer very good customer service. Parker Lexus has outstanding quality in every area!

Parker is my absolute favorite dealership. Outstanding car selection, experienced sales staff, caring finance team and customer service that is the best in the nation! Rick Wright is my go to guy for helping me find the best car that fits my lifestyle. I recently lost my husband and had to transition from my convertible to a 1-car family situation. He had me in a new RX350 by that afternoon! When it comes to service, I highly recommend Robin. Just driving into the bay and seeing his smiling face gives me the trust level needed to know my car is in good hands. Super Team, Parker!

I have purchased 4 Lexus automobiles from Parker Lexus and Rick Wright has handled all of the sales. Rick is a super salesman and an extremely nice guy. It has been a pleasure doing business with him. My first Lexus was a 1990 sedan that was probably the best car ever made. Needless to say I am sold on Lexus and I really appreciate the first class treatment a person gets at a Lexus dealership. Rich definitely gets 5 stars in my book!

I am constantly impressed by Parker Lexus. They truly make you feel like you are the only client they have every single time you enter the place or call them on the phone. I have purchased 3 cars from Brannon Silkwood and it has been easy and fun every single time. He has earned my trust for sure. Its definitely the small details that make a difference and they pay attention. I will always be loyal to a place that takes such great care me!

We purchased our first Lexus from Parker Lexus in 1997 and have gone back to repurchase new vehicles 4 additional times since because of the product itself, exceptional dealing with the Master Pro, Rick Wright and no worry service after the sale from Robin Berry. They are above the very best, trustworthy people in our opinion. We trust them both and have recommended several friends/acquaintances to them when asked about our experience with Parker. Rick found a Certified Lexus for daughter and kept a heads up for a clean, well taken care of used vehicle for our Grandson as he approached 16 years old. Our comfort zone with Parker, Rick and Robin cannot be measured.

Everyone here is always so nice and courteous. We take our car to get serviced here and its always a pleasure. You have to try their cookies. The caramel ones are amazing!!

Visiting Parker Lexus and the buying experience was a first-class event. The sales professional gave me attention to detail and it was evident that he listened to what I was saying; he really paid attention. He knew I was looking at other brands and never tried to talk me out of it--just answered my questions. I really believe Dustin wanted what was best for me. I appreciated that because that is what I want for my clients.

Love working with Rick Wright. He knows exactly what we are looking for and always lets us know when something is available. Enjoy every visit with him. The dealership is so clean and professional looking and all the personnel treat you like friends. Robin Berry is our service associate and you couldnt ask for anyone better. He never tries to talk you into things you really dont need and makes us feel good about any work they do. Thank you Parker Lexus for making us love your dealership.

The nicest people I have ever dealt with, they give the finest service and on time service that I have ever used before. I would not consider any other automobile than a Lexus, great service and great people. Rick Wright keeps me up to date. Thanks Parker Lexus for your #1 service staff and salespeople. Thanks Jere Ann Ocker

Ive bought a LOT of cars in the last few years. Its a weakness I have. I love new cars. Between vehicles for myself and my wife, Ive purchased 7 new cars in the last 4 years. Ive worked with dealers with Nissan, Infinity, Jeep, Honda, Mini and Chevrolet.Most recently, I decided I wanted to give Lexus a whirl because I really liked the look of the new RC. I decided to stop into Parker Lexus for the first time and see what they had. Fortunately for me, I was paired up with Jamie Pinckard. Jamie made the car buying experience one of the best Ive ever had.I never felt pressured to make a purchase (it took multiple visits before my purchase). I was always treated with respect and kindness. Jamie knew the cars inside and out. When I had a question or a concern about something, Jamie was quick to address it and take care of business both before and after my purchase.Its rare that Im willing to go back and purchase multiple cars from the same person/place. I can say with complete confidence, Id buy every car for the rest of my life from Jamie and Parker Lexus if they had what I was looking for. From the front lobby to the back of the service department, the entire team is nothing but first class professionals.

Always receive great service. From the time I drop the car off to when I pick it up I know the care is in good hands. All the staff are well informed and honest about the recommendations. Also love the fresh cookies at each service!

Our entire experience with Parker Lexus has been EXCEPTIONAL!!! Brannon Silkwood was our salesman and from the beginning, Brannon was incredible!! VERY professional and always accommodating!!! No matter when you call him, he has time for you (even though you know he is busy...but makes you feel you are the ONLY person around!!). The service department has been so wonderful! They are professional in every way!!! Every time our car is there for service, they take care of every single detail and keeps us informed. I LOVE LOVE LOVE my car and this dealership!!

My experience with Jamie in purchasing a new Lexus was excellent. He was extremely helpful and knowledgeable. He went above and beyond and exceeded all expectations. His professionalism and patience made the car buying service a great one. I plan on purchasing all future vehicles with Jamie and would recommend him to my friends and family.

Best car buying experience I have EVER had! They treat you like royalty! I will continue to buy from them! Plus they have fresh baked cookies and sodas for customers!

When I wanted to buy a 2011 LEXUS, husbandand I checked in Shreveport, La, Baton Rouge, Laand Jackson, Ms. My husband called Parker Lexusand ask for a salesman. We were lucky that hewas connected to Rick Wright. They more orless made the deal over the phone. Parker Lexusgave us the best deal over the other threedealerships. We live in Louisiana and it is a threehour drive to Parker Lexus, but it was all worthit. When we got to the dealership my car wasstill on the transport truck, so it had to be serviced.Everyone at Parker Lexus IS very friendly andhelpful. The only time that I had to go there forany type of was to buy a new remote for my car.That was only because my dog chewed it ! Mynext Lexus will come from Rick Wright atParker Lexus.

We bought my wife her Lexus a few years ago from Brannon and he was the best! Always polite and honest and never pushy. We had been looking for a few weeks and he called us as soon as this car came in with all the features we wanted! Now, over 100,000 miles later, we still enjoy it very much!