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Golden Collision Center
5 Seven Acres Dr, Little Rock, AR 72223, United States
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Golden Collision Center
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Be
Review №1

Golden Collision Center recently took care of my son’s truck. The level of excellent customer service given by Larry Golden and his team cannot be matched in the Little Rock area. Not only were they professional, but they provided exceptional service in a timely matter. I highly recommend them for any auto body repair and paint needs and will use them again.

To
Review №2

Over the last 10 years I have used Golden and thought they did a great job. So when we had a “special problem” with our SUV I knew who to call. A stray kitten my wife found on the side of the road had gotten loose and crawled up under the console of her SUV. We had torn the console apart trying to get at the kitten. She had called a couple of places already that couldn’t help. So I told her to call Golden. Not only did they tell her to “come right on in”, they went right to work and used a camera to find the kitten and we’re able to rescue the cat. The best part is they put the console back and it looked better than ever. Oh… and they named the kitten. She is called Dash. We were so impressed with their professionalism and care. We will trust them with all of our auto body repairs and animal rescues! PS Dash is doing well!

BJ
Review №3

Y’all. Top of the line pros here at Golden Collision Center. They’re honest, professional, courteous, and will do the right thing. Integrity is not a cheap word to me, and I think they have it here. If you have any collision car-related needs, look no further than this place. Larry is the man!

Ch
Review №4

The staff is Best in Class! I was greeted with a smile and remarkable service! Friendly, timely, and extremely fair!While my repair was minor this go around, I will definitely use again! Thanks to Shunda, Rachel, Ralph and team!

Jo
Review №5

Very helpful and very nice professional service. Would go back. Hopefully I dont have to!

pa
Review №6

Golden Collision Center is the ONLY body place I would take my vehicle too, period! The BEST!!!! Ty

Ad
Review №7

Buffed my lights for free. Look Great!

J
Review №8

I wish I could give this place 0 stars. My mother was ran off the road and ONE front wheel was bent. She took her car here for minor repairs (a simple replace ONE tire and wheel). This shop wanted to make as much money from the insurance company as possible, so they found ways to raise the bill as high as they could. Once the insurance company decided the car was totalled and not worth fixing, they slapped a couple wheels and tires on it then sent my mother on her way. They neglected to fasten screws and bolts or even place the engine cover back on. They lazily zip tied the wheel well plastic covers rather than properly screwing it back in place. They left one tire flat so long that it bent a 2nd wheel, and magically when the insurance decided the bill was so high the car was totalled.... all it took was two new tires and wheels to get my mother back on the road. They neglected to even reconnect the horn. It makes me sick when shops like this attempt to take advantage of people and lack the IQ to fasten a bolt or put things they take apart back together. Im sure they saw the out of state tags on my mothers car and saw nothing but $$ signs. Im a local cop with 0 mechanic experience and I had to properly put everal parts of my mothers car back together AFTER she had been driving it when finally getting it back from this lazy shop. 0/5 stars.

br
Review №9

Very professional! Rachel and Katy kept use up to date throughout the whole process. I would highly recommend Golden Collision. Rachel and Katy deserve a raise!

Ke
Review №10

Have used in the past a few times and they did a great job. Larry (the owner) is very personable and easy to work with.

Ke
Review №11

I had a minor incident where some road debris flew up damaged the headlight and scratched the fender on my Infiniti. Golden did superb work in a very timely manner! My car looks even better than it did when it went in. The lady who works at the front desk is so friendly and even remembered my name when I walked in! They are very professional and a great example of how a shop should be run.

Me
Review №12

I dont know to much about this place, my nephew got his car fixed there, I just dropped him off to pick up his car

me
Review №13

I was frustrated dealing with the insurance company. I had an issue with the insurance company not paying for my tow bill. The ladies in the front were able to contact the insurance company and resolve the issue while I spoke to the owner. Larry stood outside in the cold while he listened to my concerns as a repeat customer. We spoke about where we grew up and where we came from. He was very down to earth and genuine. He went above and beyond today and I appreciate it.

Tr
Review №14

I had a friend that had body work done by GOLDEN COLLISION!! VERY EXCELLENT AWESOME BUSINESS!!

Ti
Review №15

Golden Collision recently repaired one of our family cars and simply did an amazing job. They provided me with almost daily updates, ordered and received parts promptly and did an outstanding job on the repair itself. But wait...there’s more. Not only was the vehicle throughly washed, they also vacuumed the interior. Not amazed? Well, this vehicle is the one we use to transport our German shepherd in and it was literally covered with dog hair. It had nothing to do with the repair but they cleaned it anyway. We were shocked. I absolutely recommend them to repair your vehicle.

Be
Review №16

This is a wonderful business with great staff. My experience was extraordinary to say the least. The staff went above and beyond to help me in a very unfortunate situation. I can never say thank you enough for their kindness. It was definitely a humbling experience I will never forget. I am so glad to have received service on my vehicle with Golden Collision Little Rock. Much gratitude.

te
Review №17

Golden Collision Center is amazing. Trunk latch for my 2005 Acura RSX-Type S got jammed and was stuck when I tried to open the trunk at the same time as I released the lock, which jammed the latch. I asked to take a look at it at three different places with no avail. So I visited Golden Collision Center due to Acura dealers recommendation. An employee by the name of Mr. Ralph Duscher came to the rescue, and within five seconds, he was able to open the trunk!!! Others took forever to try to open but could not. Also he described to me what went wrong and suggested to tape the plastic cover of the latch that was in the way . He is a supreme mechanics. I did not know of the policy in such a circumstance and I wanted to give him a tip for helping me, but he refused to accept firmly. He is also a superb professional. Golden Collision did not charge me a cent. I was told from other sources that the cost of brand new trunk latch for this car was near 340 dollars. I was saved by Mr. Ralph Duscher and Golden Collision. If I ever need any body repairs, I will definitely go to Golden Collision Center. They have a preeminent person working for the company.

Co
Review №18

The staff were helpful.

Ma
Review №19

Great group to work with. Kept me well informed throughout the repair of my 4-Runner. I noted a minimal problem upon receipt. They came to my place, picked the vehicle up, did the minor adjustment and had it back to my place in 2 hours. Thats service.

Je
Review №20

Great people!! They offer fair prices and exceptional service. I ran into a pole and dented and scratched up my right bumper the paint came off and I thought it would take so much to fix it. I got an estimate from one company for $646 but paid under $400 for the fix. I was very satisfied with the work and would recommend this body shop and use them again if I ever need them.

An
Review №21

A few months back I took my truck in for a simple repair. It was there a little over a week. I then had to take it back for the door to be adjusted more cause wind was still coming in. Needless to say I havent had time to go back but when it pours down my door leaks and my floor board gets wet all because of a simple door adjustment. Oh and remind you when I pointed out that my hinges was broke they NEVER replaced them .they threw some paint over them to try and make it look like they repaired them well thats wore OFF. I wouldnt refer anyone to Golden Collision.

Pa
Review №22

Fantastic service and very knowledgeable staff. They work on all of my company vehicles. Would not even consider taking my vehicles some where else. It is hard to find honest shops and they are definitely one you can trust.

Jo
Review №23

I had a small bumper fascia detachment, they popped it back in, no charge. Highly recommended.

Mi
Review №24

The staff here are exceptional. Caring, professional and patient. They did a great job repairing my car. They guarantee their work.

Ro
Review №25

Highly recommended! Golden Collision Center is very friendly, understanding, and has great customer service. They did an amazing job on the repairs and paint job recently on my Cadillac Escalade.

Mi
Review №26

I have used Golden Collision in the past with great results, but more recently have run into serious communication problems with them.I had my daughters damaged car towed to Golden Collision a couple of weeks ago, and called them to let them know it was coming. The woman who answered the phone gave me the name of the person who would handle my account.When the estimator for the insurance company tried to access the car, he was told that they didnt have my car. After he told me this, I called Golden. Yes, we still have your car. I dont know why someone told him it wasnt here. The estimator went the next day without incident.The insurance adjuster totaled the car and we agreed a settlement price for the car. I called Golden that day to let them know that the car was to be salvaged and they could release it to Safeco Insurance. OK, sir, we will take care of that.Now, a full week later, I got a call from Safeco telling me that Golden will not release the car without my authorization. Another phone call to Golden to release the car again.I have another vehicle that needs some repair work, but after my most recent experience with Golden, Ill be taking this one somewhere else.

sl
Review №27

Very caring and professional staff. They work hard and do the job right. They dont want just another dollar, they want your trust.

Ar
Review №28

Highly recommended. I had an unusual auto-body problem: water was leaking into the trunk of my Honda Accord, and I had been unable to locate the source of the leak. I left it with Golden Collision, and Tommy was able to quickly find the source of the leaks, and install new plugs in the trunk liner. Problem solved.If my vehicle needs any body work or repair in the future, I wont hesitate to take it to Golden Collision.

St
Review №29

I have had 2 great experiences with this collision shop. I would highly recommend this place to anyone!

TT
Review №30

Great service great staff ! Fast and friendly !

Ja
Review №31

Tommy just saved my 2016 Honda Civic’s life.

Ra
Review №32

We had 2 back to back wrecks on 2 different cars (2012 Honda CRV and 2007 Infiniti G35) in October/November 2014.After researching a lot and hearing a lot of bad stuff about other shops, I decided to go with Golden after reading positive logical reviews.At first, I questioned it from past experiences, but I was proven wrong to doubt them. They were able to get both the cars fixed in time or earlier. The cars worked the way they did and if not they assured me that they will take care of all issues post delivery.However, this review is for Post Delivery.Fast Forward to Spring 2017, and I started having odd issues with the Infiniti that I was more garaged than driven during the time. I found out issues with the HID Leadlamp being not lined up, and the AC not working.I email Golden and Mr Larry Golden responded within hours, more than willing to look through all the issues and do the needful.After about 1.5 weeks (delays caused by Infiniti Dealer Part Screwup), I received the car. AC issue was identified as not Wreck related, but they still fixed part of the issue. They had a new headlamp housing (part of the wreck) put in which made a day and night difference.Overall, I am very satisfied. Mr. Golden and his staff with go beyond the normal to make sure they can fix the issues, covered or not.P.S. To make things even sweeter, I backed up into a wall and had a big dent (no crack) on the rear bumper. Without asking, they fixed the issue for me and saved me over $600 in repair cost. Kudos on that.

Na
Review №33

Not only were they fast and efficient, they also have the best customer service! I definitely recommend Golden!

Pa
Review №34

A great business with great employees. We will continue to do business with Golden Collision Center.

ri
Review №35

A personal THANK YOU to MR.GOLDEN, very standup kind of guy in my experience with him.

Ad
Review №36

Good service

Mi
Review №37

YOU WILL NOT FIND A BETTER BODY SHOP !

Li
Review №38

Not very good

Ti
Review №39

Bad communication with a wasted trip.

Br
Review №40

Very friendly staff

DA
Review №41

The best for your car

Information
5 Photos
41 Comments
4.3 Rating
  • Address:5 Seven Acres Dr, Little Rock, AR 72223, United States
  • Site:https://goldencollisioncenter.com/
  • Phone:+1 501-868-7000
Categories
  • Auto body shop
  • Auto dent removal service
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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