Great experience with these guys! I knew my 89 Wagoneer Limited was in good hands and would be taken care of without any question. They made sure to take their time and make sure the job was done correctly and not rushed. I highly recommend Downriver Spring as I will continue to myself! Thanks again guys!
THESE GUYS ARE MY GO TO GUYS FOR MY FRONT END ALIGNMENT.GOOD SERVICE AND THEY KEEP THEIR WORD. SO FAR THIS WAS MY SECOND TIME. AND I WILL BE GOING BACK AGTAIN AND AGAIN.THANK YOU GUYS.
Very helpful, and very good work. Highly recommend
Family has used this shop, mechanics from work use this shop. Great customer service. Great guys to deal with. Theyve worked on my mothers smallest vehicle to the largest, crew cab 3500 dually. Always a straightforward bunch of guys. Very professional and great work performed. Highly recommended.
These guys are the best. I took them a hard job and they took it on with no complaints. Communicated everyday the progress and were happy to answer any questions. I will be going back for sure.
Was very friendly, did there work on my vehicle in a timely manner. I will be doing more business with Downriver Spring. Keep up the good work!
The men at the spring shops are honest hard-working great people eligible and real helpful to their customers they go out of their way to make sure you understand whats going on the prices are right the will treat you good my hats off to these brothers thank you for being honest theres a lot of not on the shops in the downriver area this is one you can depend on
Steve was very personable, he explained everything. It’s good to know quality and service still exist. I would recommend this business to anyone needing suspension work.Jack
They were friendly and checked out the problem quickly and called me with results. They explained what needed to be done and let me decide what I could afford to have done immediately. They completed the repair in a timely manner and called me when it was completed. They accepted payment by credit card and gave me a written notice if the additional things that were need to be taken care of when I could afford them.
Downriver Spring is a Professional Repair Shop, Their Employees were Courteous, easy to understand, and Professional Work. I would recommend them to anyone who needs a Repair on their vehicle!
This place is FANTASTIC ! I would recommend them to ANYONE & EVERYONE!!! The guy at the front desk was so nice and helpful! I took my 04 Sierra Denali there to get my driver side Shackle fixed which had went through my bed of my truck!!!EVERY SHOP from here to Shelby Township told me between $600-$800!!! They did it for $100 but I had already bought the part!!They were fast and professional!!! Both times dropping off and picking up anyone I talked to was very nice!When they were done with my shackle they looked at my front end And gave me a list and the price it would be to get everything I needed fixed!I would like to thank these guys for fixing my truck!! You guys are awesome at would you do! My family and I appreciate it!! Thank you so much!! I will be back for the other repairs that need to be done
Was recommended by a fellow business down the street and did not regret it. Awesome work on my 09 jeep wrangler. Will definitely be back for some upgrades.
Ive had lots of work done on my familys cars. The front desk is about the friendliest youll find in an auto shop. They work quickly, do a good job, and at a fair price. Happy to have them so close to home.
Front end alignment was done in good time. Friendly service
My 2011 F250 developed quite a clunk. Thinking it was the front end I took it to my mechanic. He said it was actually a worn big bushing between the body and the frame and he was not equipped to repair it. I called the dealer I purchased the truck from and they also said they were not equipped to fix it. What?! The dealer cant fix it?! So I called Downriver Spring. Not only were they familiar with the problem, they said they could fix it! While they had it I also had them replace a tie rod end that was on the verge of going and give it a much needed oil change. I enjoyed a nice quiet ride on the way home. Thanks Downriver Spring!
I phoned Downriver spring with an issue I was having with my vehicle. Steve was able to get me in and accommodate me with a courtesy ride to and from the shop ( The driver was awesome 😎) Upon arriving, I was greeted with a smile and a hello, how can we help you? The gentlemen were very upbeat,out going, respectful and just genuine individuals overall. They were able to assess my vehicle and fix it within a reasonable timeframe. Thank you Downriver Spring for being honest and fair. This may have been my first time there, but it will not be my last!! Thank you for your hospitality and all that you do for your customers 🙂
They gave my small class C motorhome a front end alignment as well as greased front end and tightened bearings. The 50 mile ride home was better than new off the lot! I will go back for any future work the motorhome may need.
Best repair shop Downriver. Have a 19 year old son with his own car and all its problems and these guys do not take advantage of him and always correct the issue at a fair price.
Knocked out my repairs fast and affordable. Even hooked me up with a rental car so I could make it to work. Highly recommend them
Very professional dealing with everyone. Steve kept me updated on repairs that were needed and performed. Would definitely recommend this repair shop to women who may not know a lot about cars and need someone honest. Very TRUST WORTHY! Keep up the good work.
Really good customer service, plus they know what theyre doing and fast at it👍
The customer service, sales, and the quality of product is excellent, it is a place that I would return and refer to friends and family.
Great work just got my water pump and ac charged all in the same day. Would highly recommend going to downriver spring
I often go to them for repairs. Better than most garages in area
As with any auto shop people are goi g to complain. I have no complaints! Fair prices, fast work, even if there busy the guys will stop and speak with you. I took a company work van in, which i rely on daily. They were done with the work before i was even ready to pick it up. I have every intention of going back with my personal truck when it needs work .
Only place I take my car. Timely, friendly and trusted service. Would recommend to anyone.
Great!!!!! Awesome Staff. Best work. I will never take my car anywhere else.
Excellent experience and work. Very professional and courteous.
Every person I interacted with here was pleasant and communicated well. They diagnosed the issue with my car quickly and I would recommend anyone to send their cars this way for repair.
From the second i called Steve, Travis, and Frankwere glad to help we had a malibu that kept stalling and the steering wpuld lock up. The whole team there did a great job at helping us resolve the issue. Id stop by there if you need any repair done to your vehicle great bunch of guys that are willing to put the time and effort in getting your vehicle fixed.
They have saved my vehicle on countless occasions. My family loves Travis and his team! We will keep using them whenever our vehicles call for it. Thanks guys!!
This place is amazing. I have been using them for almost a decade. Other shops in the area use them as well. You should use them for your needs. Great team of people 👏👍👌
Once again Down River Spring nails it! Asked Travis about leaf springs and got them and an additional leafy due to I smashed the first pack. So now the truck is ready for a good days working! Fixed my parking break issue, also found axel seals were leaking while back there, diagnose fixed, back to me in 2 days! Y’all are awesome! Thank you again.
Guys did a great job. Super friendly and happy with the service. Already recommended to a friend.
These guys are awesome!! Did a stand up job on frame repair around steering gear box and new tie rods and alignment. The quality of work is awesome! Great prices and awesome service! Do your self a favor and call them with any of your auto repair needs!
Highly recommend this establishment. Family run business that does good work at a fair price. I drove from Grosse Pointe to have them service my vehicle.
Very friendly staff, clean, trust worthy and just and all around great repair shop with great pricing!!!
Most honest place I’ve ever been too!!!!! I called around and they were not the cheapest place I found but I’ma firm believer that skilled labor isn’t cheap and cheap labor isn’t skilled. A couple other places told me I needed stuff that I found out I did not need. This was the only shop that fixed my problem and didn’t throw in “extra” stuff that I didn’t need. These guys know what they are talking about. Goto them if you don’t want to be robbed
Steve was Very professional and knowledgeable. Fast turnaround time. Great customer service. Thanks
Great place to go for service work.
Very professional and honest service. Great prices and communication through the repair process. I would recommend them to anyone.
I have and will continue to refer and bring my business of any sort to the team here at Downriver Spring Service! They have always been up front and honest about what I need fixed and when it comes to getting the job done, they are fast and efficient! I highly recommend taking your vehicle here if you have any issues of your own!
There the BEST !!!!! I needed my vehicle for work and I came through even under a pinch I’m not receiving the proper parts from their supplier they went out of their way to make sure I had my truck by my deadline great bunch of guys I would highly recommend them
I was looking for place for alignment.. (instead of the BS at belle or other large tire shops) was faster than anticipated. great service and communication... definitely would recommend and I will return with my next vehicle
I own a lifted 5.7 dodge and to make a long story short it’s my baby. Personally I’ve always had bad luck in the past when it came to mechanics, even if I knew them personally i was never satisfied with their work or professionalism. When I took my truck to downriver springs I was hesitant to hand over my keys but after getting to know Steve and the other mechanics and after seeing their work I wouldn’t take my truck ANYWHERE else. Their honesty and workmanship puts me at ease and that is something I’ve never had with any mechanic.
I originally wanted one leaf spring replaced cuz it was broken n I had already been going through it trying to find the part on my own for a month..but I Google them n steve suggested it would b better to replace both on my fifth Avenue...at first I was like no but then I was like yea lets do it..we had sum miscommunication during this process but I can say overall these guys did a great job on car they went above n beyond just to make sure my car wasnt a stress of mines during this time. I appreciate that n will b back for a wheel alignment hopefully.
The guys there were awesome. I had a whole list of things that need to be down on my old suv and they went down the check list and I got some more to do but i got done what I needed to get done right now ( gas leak, oil changed and my heat) and I’m going to save up for the next round.
OMG!! These guys are A1 since Day1, everyone of them are very courteous and professional! I’m always in desperate need when I take my vehicle to them and they satisfy every time! Can’t just name one ☝🏽 when it comes to Downriver because they always work as a team! Thanks guys your the goat 🐐!!
Excellent service as always. My go to shop in the area and always a great experience.
Fast affordable service done right.
Downriver spring service did a really great job. They really know what theyre doing. Treated me like I was one of the boyz. Definitely going back!
This place and the people their did an incredible job, at an incredible price. Very friendly, helpful and knowledgeable. Steve the manager very polite and respectful. David one of the most knowledgeable mechanics Ive had the pleasure of meeting. Took his time out of his busy schedule and explained what was done to my Jeep. Front and rear brakes and rear rotors replaced. And the right front wheel bearing housing and my all wheel alignment. Out the door 731.00 great crew. Thanks!
From the first call to following through with the work and explaining the job completed, their attention to customer care is impeccable. I highly recommend them. They were honest, friendly & timely.
Great people, super nice. definitely going to be a repeat customer!
Everyone was Experienced and Friendly. They always try to fit me in when theyre busy( which is alot of the time). Steve is helpful and enlightens me on any other issues that may need attention, without making me feel like theyre just trying to make more money. Always do great work!! Great job Travis, Steve, and the valuable employees at Downriver Springs!!
They were fantastic to deal with. Went over everything in detail. Very fast and affordable. Even talked me out of repairs that could wait and weren’t necessary at the time. Couldn’t ask for a better outcome. Will be a life long customer!
The staff are very nice and very attentive to details. I would highly recommend you do service with them. Also very reasonably priced.
I was told the day it would be done and it was.old parts returned to me.
Great service. The staff in front are polite and friendly. The mechanics are top notch.
Noone wearing masks during Quovid. Estimates regarding time and money were accurate.
Very friendly, honest and fair. Everything you could want from a place you’re getting your automobile repaired.
These guys are awesome 👌. Hands down best mechanics that hustle and get it done quickly and price was fantastic. Very nice bunch of guys. Felt like I was part of their family .
Yesterday, I brought my Minnie Winnie in for an oil change and installation of rear dually wheel valve extensions. As with my two previous appointments at Downriver Springs, the staff was very friendly, helpful, and accommodating and the work was very professionally, thoroughly, and reasonably done. I only wish Downriver Springs had another location…in Florida where I live!
Thank you Downriver Spring Service. The Ford dealer could not get my alignment in specs on my 2012 Escape. I talked with Steve who set up my appointment. I dropped it off the night before and by noon the next day it was done. Excellent work by your guys. My alignment is now within specs and it drives and handles great.
From the first time I called, I could tell this shop prided itself on customer service. They were honest, and kept me up to date on what was going on with my vehicle, they got the work done in no time. As a female going into a mechanic shop, I didn’t feel unwelcome or uncomfortable at all ( which is a big deal in my book) very professionally ran. I would recommend them to anyone I know.
They repaired the rear springs on my F 250 with 136000 miles on it and it is like new now. The work was performed on time and for the cost they quoted. We will be having our other work truck, also repaired there soon. Very professional and friendly staff.
Knew what the problem was before leaving the lobby, dropped it off the next day and was finished before 5 oclock. Would highly recommend
Helped maintenance our fleet of trucks and personal vehicles. Steve has been a big help to the encore team. Thanks for keeping us on the road for our future events.
Love the place very friendly i talk to Steve real nice down to Earth
Extremely professional service. They go above and beyond what they promised. They are alsopolite and caring people. I cant say enough positive things about Downriver Spring Service. I highly recommend them!
Downriver Springs is the only place I trust to service my vehicles. Steve and the entire team of mechanics are awesome. Thanks Steve for the professionalism and the quality service you continue to provide.
Very professional nice easy-going people Would definitely go there again
I was blown away by how accommodating and helpful they are!Steve went above and beyond!! Thanks guys!
Downriver Spring Care Care, Lincoln Park, Michigan are professional with the repairs and parts to my vehicle. Travis was very informative, keep up the great work! I will be a returning customer for other repairs if needed.
The best automotive repair shop in Southeast Michigan! Quality work, honest and fair!!
Steve and Travis got my lift in and put it on with no problem, these guys know there stuff and I wouldn’t go anywhere else to get a vehicle worked on, there honest and always make sure your happy with it!! Great job guys you rock👍
Quality work fair prices and very friendly staff
I love this place. Its great and so are their prices and workers.
Fabulous Service!! Everyone in their shop was very helpful and polite. They not only found my issues and repaired them right away they also found another problem area and fixed it for no extra charge. They did GREAT work fast!!
They are very honest and trustworthy. It can be hard to find a honest mechanic when your a single Woman, but they have never done me wrong and the fairest prices around. Very nice guys & very helpful. I couldnt recommend them highly enough. Great service and fast.
Turned me down as soon as i got there because my car was too low and wouldnt fit on the rack 👎. If you only do truck suspensions just say that
High quality work and awesome to work with. Recommended
Good honest work ! Responded quickly to email about job, gave me price etc.....Thanks Steve, good guy ! Had 2018 chev truck leveled
It’s hard to find an honest auto repair shop, once you go here you can stop looking.
Great crew, great service! They replaced the Right Rear Shock Tower on my Ladys 2005 Ford Escape in the same day... not an easy job! All at a MORE THAN A FAIR PRICE!! I would (will) recommend them to everyone I know. Thanks... again.
The professionalism was on full display from start to end with Travis and his staff.If you are looking to have your vehicle fixed by people you can trust then this is the place.
These guys are the best! They know their stuff ... no guessing! I wont go anywhere else! They do it all, and they do it right! Thanks again! ❤
Professional, attentive service from highly skilled mechanics and team members.I was referred to Downriver Spring from a friend and would highly recommend their service. Steve is fantastic, friendly and professional.
I own a lifted Jeep Cherokee and was having a hard time finding a shop to do an alignment (among other things) A friend recommended Downriver Spring and once I went there, I didnt look back! Ever since then Ive always received nothing but quality service. Theyre staff is friendly and straight forward. Their prices are fair, they do honest work and they only use name brand parts. I will continue to take my vehicle(s) there for for as long as possible.
Always 5star work they are pros at what they do
Highly recommend did a fantastic job at a fair price
Brought in my older Ford Ranger which is lovingly maintained but with a million miles and these guys definitely sorted it out. If you have the inevitable suspension issues that high mileage brings Ill tell you what your local mechanic will say: he cant do the job and probably cant even get the parts. If youre lucky he will direct you to DR Spring, as mine did. A fledgeling family business they do the job extremely well and go above and beyond. Steve and Travis are very hands on, (Travis took on a tricky frame welding job when it became apparent that this was also an issue) and are filled with advice and know-how. Highly recommended, friendly guys, quick, efficient and fair.
Ive been calling here for weeks trying to schedule an alignment. Steve was very rude on the phone. He asked me when i would be able to drop off my vehicle after saying i can do that today right now. He says we wont be able to make an appointment until next wednesday. Nor can we have you drop your vehicle off today... Also said you must be the woman from out of town with the spreader. Sounds like i dont even want to work on your vehicle. Seems im not the only person having an issue an the moment. Ive had my business pushed off for weeks. They keep saying later in the week or next week without any interest or seeming to want any business at all..steve was possibly one of the rudest people i have ever dealt with at a shop. Looks like ill be gladly taking my business to Tire Mall as they can take me in today and were so polite when i called to make an appointment.
These guys are awesome! I had a Ford Escape that rusted out in the wheel well and all my wires got chopped and every collision shop I went to told me that the car was no good and it couldnt be fixed, and these guys fixed it good as new for me. I highly recommend this place
Very Professional and quick service. Staff are great.
Fantastic Service - friendly employees, completed a repacked front bearings a complete brake job in 24 hours.
Had another shop give me quote for same$ for half the work that DRS did thanks guys