I was very impressed by the whole purchase process at Tom Ahl. I had never had a dealership give so many benefits (option for Ziebart, extended warranty that was reputable, calling your insurance company to let them know of the new vehicle, and personalized follow up and care by the salesman during the process). I am used to the dealership being very interested in my business until I have bought a vehicle, and then they let you go after that and if you have problems with the new vehicle there is a begrudged response. Thank you very much.

Tom Ahl did a great job on my Buick and were very informative and professional. They kept me in the loop every step of the way as they settled with the warranty company and let me know what they said and what will be getting done, that there was a delivery delay of a part and when it was complete. I recommend their service!

I was so impressed how fast the staff was able to take care of all the customers. When I arrived for my scheduled appointment there were 5to 6 cars ahead if me. It was 5 minutes and my car was registered and I was waiting for my car to br serviced.I needed a new tire and several employees researched the best possible service that would fix the problem and at the best price.. I was so impressed and grateful that they found a great answer and the problem was fixed in 24 hours.We have purchased all our cars (9) since 1998 and due to the personal attention and professional work we get from the employees and Mr Ahl, we will never buy a car from anyone else.

Just had my 2015 Buick Regal in to get serviced. The whole process was quick and easy. They always take GREAT care of all our repair needs. Hard to get a loaner vehicle, but the quality of service is tremendous!

Excellent place to purchase a car. Our salesman, Ryan, was very helpful, had integrity, and was a first rate communicator. Everyone we came in contact with was friendly and honest.Thank you!

We bought a used GMC Yukon XL from Tom Ahl back in 2013. We lived in Denver and the only reason we bought from across the country was because of the free lifetime powertrain warranty that came with the vehicle. Fast forward 8 years and we needed to replace our transmission. After talking to numerous managers at Tom Ahl, they found a convenient reason to not stand behind their promised warranty. I will never buy here again. They arent honest and dont stand behind what they sell.

Great experience purchasing quick and easy. Actually had little issue after purchase you honored warranty that I didnt realize I was even entitled to. Even that was an fast and friendly experience. I would highly recommend the dealership and staff.

Came in to get an Express Oil Change. It was relatively quick, smooth and no issues. And the cost was half of what the dealership we bought the car from wanted to charge. Will definitely be back again.

Amy and Andy went above expectations to help me buy out lease and arrange estimate on hubby’s fender bender. My husband went to be with Jesus on July 3. Our lease was up in next couple of months so I just bought vehicle early as I m trying to get my life close to normal again. I love Tom Ahl’s and have and will always continue to deal with them. Definitely they deserve 5+Star ranking.

My association with Ahls goes back over 50 years and has always been the best...At one time, I did all the radio commercials for Bill Ahl Buick on my radio show, Its Happening With VaLaire on WIMA radio. When it was time for a commercial, Bill would send a salesman and we would do the commercial together. If he wanted to promote the LeSabre he told me to do it alone since I always drove LeSabres.. I had my own tag line..Dollar for dollar, mile for mile, theres no better car on the road today for you and your family than the Buick LeSabre ...How do I know? I drive one.... And everyone in Lima knew I drove one.. I was devastated when GM stopped making them! Of course, I bought another Buick (from Tom) but I still miss my LeSabre...... Im now 95 and as long as I can drive, Ill be a Buick driver and Tom Ahl customer.......

The salesman Randy did a very good job taking care of my wife and I. Thank you to entire Tom Ahl team for working with us to get a good deal. I would recommend Tom Ahl to everyone.

I really enjoyed my entire experience penitence. You can tell by the way.you are helped through the entire process, they enjoy helping you to get you in the budget and vehicle you want. It was a pleasure working with Scott Triglio, I will highly recommend him to my friends and family.

Staff are always friendly and answer all my questions! Tom Ahl dealership is by far the best place to buy a vehicle and service your vehicle!

All of the issues my vehicle had were addressed promptly and efficiently. They are so helpful with the whole process and inform you of every thing that needs done and the price/ costs involved. Very good about finding rebates available also. No complaints. Definitely confidence and satisfaction!!!

Tom Ahl did a wonderful job and made car shopping a breeze! Ryan was great and even provided activities to help keep our kids occupied. We were happy with the whole experience!

Very good Service. Pulled up checked lights, and gave them the keys. Changed my oil quickly and was off within 40 minutes.

Sidney was so kind and helpful. She called me to keep me updated, service was done quickly and they picked me up so I could come get my car. I will come back for any other service I need.

Wonderful experience Rick and Wade couldnt have been nicer to help me get in this very nice newer car.

Everyone was so helpful and professional. Job well done!

I bought my vehicle from Tom Ahl himself. I only have their service department work on it whether an oil change or mechanical maintenance. Always treated with kindness and respect which today is a rare commodity! My next vehicle will be purchased at Tom Ahl!

Wonderful people. Its been 10 yrs since I had to jump back on a car lot and a lot has changed for the better, no hassle very respectful and helpful employees and best of all the warranties that they have are out of this world it’s nice to own a hassle free vehicle that will be around for the next 15 plus yrs. Will deff pick up a car from them when my 09 mazda calls it a day.

I had a great experience at Tom Ahl Buick and GMC. I spoke with Braden Bowman who was a very helpful Gent. He took care of everything I needed and answered any questions at all. He was not pushy and only did as I requested. He was even able to supply me with a small can of touch up paint for my vehicle (it was lightly used and had a few very small scratches that only I would notice) free of charge! All in Ahl a great experience.

I didn’t make an appointment but just dropped my truck off for an oil change & tire rotation around 8 am on a Monday. They took all my info & checked all my lights. My husband followed me over to take me back home. I asked how long it would be & they said not long. At other places of course I’ve heard that before, that’s why I had my husband follow me over there so I wouldn’t sit there for several hours. It was just less than an hour when they called to tell me it was ready to pick up. So fast!! I would have waited if I’d known it would be that quick! Very pleased with their service! They were fast & very nice to daa was al with. I get coupons from them & the 8.qt oil change with tire rotation was only $47.95. I had reward points too & they helped me redeem some of them so I only paid $12.95. That was icing on the cake. I always have my oil changed at Tom Ahl’s service.

Excellent customer service, friendly staff and was able to assist me and finding the problem with my truck along with fixing the issue very quickly. I will continue my services with Tom Ahl Buick GMC.

I have to give a shout out to Ryan at the Tom Ahl Buick GMC dealership in Lima, Ohio. I called the dealership from out of state to inquire about a car I saw listed online. I was so interested in this car that I was willing to fly to Ohio to make the purchase. I spoke to Ryan about the vehicle. I have to commend Ryan’s honesty. He described the car in detail and even sent photos of the blemishes so I could make a good decision about my desire to purchase this particular used car. In the end, I chose not to purchase the car, but because of Ryan’s willingness to be honest with me over making a quick commission, I would 💯 percent recommend anyone in the Ohio area or otherwise to give Tom Ahl Buick GMC some business! I had a top notch customer experience!

I worked with Ryan Bowersock. He made everything so quick and easy. He was so nice, polite, and patient. We have gotten many cars from Tom ahl and have always been treated fairly and get great deals. I would definitely recommend them.

Scott Trigilio was super nice and helped me get into a car perfect for me! Never tried to push anything I wouldn’t have liked. Made the whole process super easy!

Very nice workers and made sure my vehicle was in tip top shape before I brought it home! Their warranty is also very reasonable for the coverage you get.

I brought my Hummer in for a replacement of my oil pressure sending unit. I left it on Friday as a work in. The service department was closed Saturday & Sunday. They called me before noon on Monday and said they were done. It was very reasonably priced for my service.

Excellent people and the best service in the industry! I would highly recommend you check out Tom Ahl before purchasing your next vehicle.

Tom Ahl makes getting an oil change fast and easy. I was in and out there in no time!

We had an issue with our financing/lease paperwork. Amy and Maggie stepped up to the plate and made it right, without us really asking. That shows why Tom Ahl dealerships are successful. Thank you for what you did.

I was waited on quickly when I pulled into the service dept.

Always Professional and friendly. Communication of service details and estimates is great, never any surprises

Randy was OUTSTANDING! He did such a great job fulfilling our wants and needs in a vehicle. He surely went above and beyond our expectations. We would highly recommend Tom Ahl dealership.

I found the truck of my dreams at Tom Ahl Buick GMC unexpectedly, and Ryan Bowersock couldn’t have been more helpful! He answered questions, got me hooked up with Onstar, and shared all the cool features. Highly recommend!

I was told it would be an hour because I didnt have an appointment, it only took a little over a half hour. Waiting room was very comfortable so it wasnt a bad wait at all. Service was great. Staff is always very nice and very informative.

I had been watching for a specific truck with specific features. This one showed up on the GMC website and I immediately called to see if it was available. The vehicle was in transit and not yet spoken for! First contact on Tuesday - by Friday I was driving this home. The dealership experience was great - we did most of the delivery work before I even arrived and Trevor was excellent at going over the features with me. You expect bad experiences when visiting a dealer? You wont have that at Tom Ahl!

It took 2 weeks to replace my mirror. Every time I called I was transferred to a few different departments. No one seemed to have my information or be able to locate my vehicle.

Great service all were helpful and friendly.

Customer service here is top notch. They really make sure you are satisfied

Tom Ahl has lacked the professionalism to recognize I needed headlight replacement twice, failed to inflate my tires routinely, during that last 2 auto service appt’s. But the reason I rated this 3 is the cost was lower than the local lube shop which now I have to go to to ensure all issues addressed as they recognize my auto needs.

Ryan Bowersock was amazingly helpful with our purchase. In fact everyone was great, Happy we came to Tom Ahl

It was a plesure working with Danielle Joseph. She made us feel very comfortable and kept us around the payment we wanted

Third car we have bought from Scott!! He is AWESOME and showed me all the perks on the car!! Would definitely come back!!

This was our second purchase from Tom Ahl and Trevor Lowery. Great experience both times. No high pressure sales and they work hard to get you the right financing. Thank you Trevor for the great service and beautiful SUV!

Great service and people were very friendly!

Worst experience I ever had . Paid $97 for diagnostic and was told they think it’s crank sensor, and when thy fixed crank sensor check engine light came on same day as I pick my car up . Mine you I was in a rental that cost me $191 for that whole week . I take my car back there and they stated that it was a bad turbo a waste gate issue and that it would be $3000 plus tax to get fixed. Why couldn’t they just tell me this the first time . I paid $97 for bad diagnostic $191 for rental, $150 for crank sensor, and to top it off my left front tire had a slow air leak and I told them to go ahead and fix it and they charged me $17 more dollars and never fix it ! By far the worst experience ever !!!

Had a wonderful experience here on purchasing a vehicle the salesperson Tait was just wonderful an helpful in the purchase. Maggie in finance was also wonderful an helpful. TOM even thanked us for are purchase. The ahl family is a true blessing to the community

Terry, our salesman, could not have been nicer. Everything from appraisal (Steve Bales) to final paper work (Jay) and telling us about our tech (Trevor) was done in a timely manner. Just an all around great job!

It was easy to make an appointment online for an oil change and tire rotation. Was in and out in 45 minutes.

I came to Tom Ahl and met with Randy Davis. I was looking to buy a new Gmc. Randy helped me find the right car for me within my budget. It had all the bells and whistles I was looking for. He was willing to do what it took to find me the car I wanted. Randy gave me no pressure and I think he sincerely takes care of his customers.I left feeling excited about not only driving away in a new car but that I gave my hard earned money to a business who hires good people. I truly believe Randy Davis was happy for me and not just that he sold a car. Hes for real!

Very helpful got in fast got out fast for an oil change and service

Quick service. Explained everything clearly!

Great service!Thank you!

Trevor was wonderful. Fully explained everything and was thorough in the differences between the 2 vehicle we were considering. The finance guy (so sorry I cannot remember his name) was great too. Explained all the paperwork well

Best place to get new or used vehicles this side of the Mississippi.Great deals and warranties all around. Stop by and check them out.

Great dealership to work with!! Everyone was friendly and made the buying experience easy! Knowing that Im supporting a Christian owned business is just icing on the cake!

Havent bought anything yet. But sales rep. Andy(Andrew) Martin is very nice. Hes not pushy like Id characterized every salesperson person to be. Im sure well be back but if your looking for an honest and friendly guy look Andy up.We bought a 2016 Hyundai Tucson. 50,000 miles. We recieved an excellent deal. Cant complain about the service. They went ahead and repaired a deep scratch on the back of the car. And theyre going to detail the car as well. For finance we dealt with Wade Wright, finance manager. Both gentlemen were great to work with.

Tom Ahls made my car buying experience quick and easy!

Everyone there is so very helpful and easy to work with, even while you might be upset about a car accident they are just there to make it seem ok!! Great people and the body shop is spectacular!!!

The lady in the fast lane service was awesome

The lady that checked me in was top notch. When I dropped my car off for the last service the last time I asked them to remove the Tom Ahl sticker that was put on wrinkled in the pre-delivery process. They took it off but left adhesive on my tailgate. This time I dropped it off for service I asked them to take the adhesive off. This time they took the adhesive off but left a scratch on my tailgate, a real small one but its there. Isnt it odd how these small pain in the butt things seem to take on a life of their own. Tom Shawver

Have been doing business with you guys for years and always recommend when someone is in search of a vehicle great place and people

Needed an oil change. Stopped in without an appointment. Service was fast and friendly. They looked over the car and gave reasonable recommendations for future service. I am always treated like a friend at Tom Ahl’s.

Just purchased our 2nd vehicle through Ryan Bowersock and we couldnt have asked for a better salesman!! Recommend 10/10!!!!!

Bill Hoffman just does a Great job having everything readyHe is very Helpful with questions about the new vehicle

The work they did was of high quality and performed quite efficiently. Work and products were fairly priced and I was very pleased with everything.

Tyler Downing did a great job on my c6 corvette and got it done quick

Service was great and staff were all courteous

Recommend by daughter Barb Shook. If not for her I would be driving a Equinox. Very happy with Scot. A all around good experience Thanks John

Tom Ahls sales rep Scott was terrific! We had a great experience, great deal on a vehicle and never once did not feel like it was not worth it.Dealership got us in and out within 30 minutes. Even though the we drove over an hour, Scott made sure everything was in place soon as we arrived.

Overall excellent service with easy check in, however lengthy completion time and they do not honor their coupons.

Great price very happy they were very helpful love our new used car thank you Terry

Extremely happy with my new vehicle. Salesman, Scott, was very patient & knowledgeable!

Used the rapid service for oil change and tire rotation. Very professional and quick!

Danielle was very nice and helped answer all my questions. She didnt hesitate to let me look under the vehicle and in the hood to check everything out. She was very helpful and genuinely seemed nice.

Your staff goes above and beyond nice....highly recommend to all.

Everything was great the second time I came back

Came in for an oil change and tire rotation. All went well, I was in and out in a timely manner.

Took truck in for oil change but since they do a great inspection even though just an oil change they found a broken front stabilizer bar. Replaced it and still had it done in time for my road trip.

All went well. Just do not enjoy the long wait for an oil change.

I had an appointment at 2:30. I was home by 3:30. I will take my car there for service again.

Thank you Randy Davis for all your help finding my husband a nice, reliable car! Randy in the GMC building was very patient and kind as we went back and forth with what we wanted, and helped us find the best suitable car. We appreciate him very much!!

Randy Davis was absolutely amazing with helping me find the vehicle I both wanted and needed. Randy went above and beyond to ensure I got exactly what I was asking for and then some. If youre looking for a sales person they come a dime a dozen, if youre looking for an honest, dedicated, helpful friend, look no further than Tom Ahl Buick-GMC and stop and see Randy!

My sons car was a complete mess and thanks to Vince and the team at Tom Ahl Chrysler he has it back and it is running after eight long months. !!!

All were very personal and great to converse with. Have never had a bad experience with you folks!

What a great dealership and management team. Have bought 6 vehicles in the past 4 years. Could not ask for better dealership than Tom Ahl. Thanks for all they do for their customers.

We bought a car. Randy is the hardest working sales person in the place.

I needed a battery and it was installed quickly. I might add my 2013 GMC Terrain had 82,000 miles on the original battery. Not bad at all.

On time appointment friendly service person

I have to say that i was a difficult customer. I had so many choices and could not decide for months! Andrew Martin worked so hard to find me a perfect fit. He never gave up and continued to have patience that most salesman would not. I could not be happier with my choice and i cannot thank Tom Ahl and his hard working team. Andrew... Thank you for all your support and continued smiles every time i walked in those doors!!

Great service department.

DEWEY was GREAT to work with!!! Very responsive to my needs. Would recommend that you ask for Dewey to help you with your new or used car purchase. Got a great deal on my TRADE-IN and on my vehicle PURCHASE!

Everyone very efficient and polite. Very pleased as usual.

I have always been satisfied with the service I have received.

At Tom Ahl Family Dealership you feel just like family from the moment you walk in the door.  They truly care about you, your needs and what works best for you.  The extremely important questions were asked like; what kind, what size, and most importantly what kind of payments I had in mind. Once I expressed my needs they quickly showed me the perfect vehicle for my needs. They met ALL of my needs for a car and for financing. What appealed to me even more was the lifetime Powertrain Warranty on Vehicles sold through Tom Ahl Dealership. Wow, did that give me peace of mind on my purchase. I can also say they care beyond the sale. After the sale was closed they made sure I knew how to operate all the features in my new car. Once I was home with my new car, they followed up to see if everything was fine or if I had any other questions. I would say they are a super dealership they would leap tall buildings to make everyone feel assured with their new car. Upon talking and dealing with Tom Ahl, Randy Davis and everyone I knew this was where God wanted me to go for a new car. Each day I smile and thank God for answered prayer and praise him every day I start my new car.

Vehicle still not fixed and will have to bring back a 3rd time after I had to spend money on tires that the service department said was the issue and it was not. This is very bad when I had less than 3000 miles on the vehicle and this all started before the factory warranty was finished. The vehicle was brought back in the first time after only 6 weeks but was reported 4.5 weeks after I purchased it and had the issue when I bought it. I think i need to speak with Tom Ahl himself or see someone about lemon law.

Great dealership.very good to deal with. Would recommend this dealership to anyone.

I bought a used 2019 Chevy Equinox Premier from Tom Ahl this past week. I was able to pick out the car, negotiate the price, and have it delivered to my home without ever stepping into the dealership. Tom Ahl and my salesman Randy Davis were excellent. Tom and Randy were more than fair in their deal and even generous in my trade-in allowance. I highly recommend Tom Ahl. I live in Cleveland, OH and the Ahl dealership is 3hrs from home, yet Randy gladly delivered my Equinox to my door and took my trade back. Never bought a car like this before, but it is a great way to do it.