I appreciate the hard work to detail that was taken on my car. The white paint stain on my bumper was totally cleaned, WITHOUT asking for it to be done and NOT having to pay for it. Very professional and outstanding service. 3 thumbs up!!!

Devin, Justin, and the Taylor Kia team did worked miracles for me when I came in to look for and buy a car!! Devin was super kind, hardworking, enthusiastic, and very outgoing! The buying experience was super smooth and stress free and pressure free! Devin, Justin, and the rest of the team made my dreams come true! I would have never dreamed I would be in a brand new 2021 Kia Forte FE!!!! Thank you so much Devin!!!! If your looking for an honest, and hardworking team come over to Taylor Kia of Lima!!!! Devin for sure can help you for sure!! As the rest of the team!!!

I bought a truck not long back, noticed an issue . Made appt. to have it looked at and WOW !!! Kevin Kaskel and his team worked relentless to fix this problem, Anthony Rose was remarkable with making sure I knew every step of what was going on . I didnt get to meet the mechanics involved but guys Thank You . It has felt good to be treated first !!

Devon and the staff were very friendly and helpful! They made sure we had all of our questions answered!

More than willing do work with you on price and an easy going attitude.

We were told the car was fixed. After I called Kia back and complained the service advisor had no idea that was said as it was Actually the service manger they had spoke with. He neglected to acknowledge that there were other issues and my door continued to be an issue. After Vacation my door continued to get worse and be an issue. It wouldnt happen every time but generally after hitting a large bump and first thing in the morning or after not being driven for a few hours we had a terrible time getting the door open. So after failed attempts to reach back out to Taylor Kia of Lima to get the car fixed I drove up to Taylor Kia of Findlay in hopes that would make a difference. Unfortunately my door had already failed to open that morning and I couldnt get it back shut so instead of driving all the way to Findlay with my door open I brought it to my husband who is a mechanic to get it closed for my drive. Because the door was sticking but still opening and closing Findlay sent me on my way. After my terrible experience now at both places I contacted Kia consumer affairs and its been a battle with them as well. After they said they were going to contact Taylor Kia of lima service department on my behalf to make sure my car gets fixed. we now sit on October 6th my car has been in the shop because the apparent parts were in and come to find out they ripped my door apart for nothing because they had the wrong parts. I now have an issue where what we think is a relay thats going bad with my horn because when I turn my car on and it sits there for a minute the horn will sound briefly. its also happened when putting it in reverse. instead of ill have it looked at and see whats wrong. its oh another issue. Well Im sorry Im not the one who built the car so I couldnt tell you what else will go wrong with this thing. All in all after my terrible last year of experiences with disrespect from Taylor Kia of Lima. I would never recommend them to anyone nor would I want to purchase from them again. They say they will have someone higher call back and they send the same person every time. 100% disappointed in the outcome. (part 2)

Devin Spearman and his team showed us exceptional customer. They really took their time to find the right car that would fit me and my budget perfectly. I would definitely endorse anyone going and asking for Devin to fill your car needs.

I got the chance to meet Emily while I was just stopping by. I was planning on getting something, but didnt know it would be so soon. Emily was very nice and didnt push me either way, they simply gave me numbers and asked if they worked for me. I settled on a comfortable amount and drove away with a 22 Sportage for my family, my first new car purchase.My wife loves it and I am glad I took a chance with KIA of Lima. Everyone there is kind and helpful, and Im glad I was Emilys first car sale. Her attitude is great for that business, so you should probably keep her around for new customers like myself. She answered every question I had, and wasnt afraid to ask elsewhere for the answer. GENUINELY. Thanks again.Derrick E.

The hardest thing to do sometimes is picking a vehicle to last you for 5 years. Mary at the dealership had taken the necessary time, lined up all the different options, was extremely well informed, and a pleasure to work with. Mary truly made it a pleasant experience and I will be definitely returning for my future vehicle needs.

Called before I went to make sure they had the car I was looking for I asked the lady on the phone the price since it wasn’t listed on the website. She couldn’t give me the info and told me I could negotiate with the manager when I got there? So I loaded up my 4 and 1 year old and drove 3 hours one way to find out they were asking 10 grand over mrsp and the manager wouldn’t work with anything, the salesman was decent he was nice but didn’t show me any features on the car just opened the doors and asked if I wanted to drive it. Don’t recommend going here unless you have endless money and want to pay more than anywhere else. Also told the salesman I wanted to use my own bank financing but he went ahead and ran my credit for their financing anyway.

Taylor Kia of Lima helped my fiancee, 3 daughters and I get into a newer Chevrolet Traverse and it had everything we needed! Special thanks to Devin Spearman, he went above and beyond to help us and it fit right in our budget. You deserve a raise!

Dave Eversole took very good care of us today at KIA Lima….. Justin Nance and John Brown was very helpful as well! Thanks KIA….

Devin is very respectful and will work with you as best he can. The environment within the Kia Taylor Lima establishment is inviting rather than a shy away type. They talked to me before I walked into the door. Come on in and get you a Kia🔥

The salesman Devin Spearman was very helpful and polite . He was able to find a low mileage, affordable car for my family that I feel we can trust and enjoy for many years. He was also very helpful with getting all the information needed to get the loan completed . This is our third Kia and we have been very satisfied with the service and Care given to our cars through the years. Thank you from both my wife Dianne and myself.

Had a great experience with Jason Kaser. He is new to the business but was very knowledgeable. He also wasn’t your typical pushy car salesman which I appreciated. Would definitely recommend stopping by and checking out their lot.

I walked in not knowing anything, and walked out with a brand new car. The associates are absolutely kind and very willing to help you with anything that will put you in a new vehicle, Mary Spearman especially. She was very patient and very helpful in the entire process. The next time I need a car, I most definitely know where Im going!

FANTASTIC BUYING EXPERIENCE! Thank you Mary!!! You made the purchase of buying our vehicle as stress free as possible! Your knowledge and experience is top notch! Amazing experience!!

I got the car I wanted at a price that was fair. Nice experience. Emily Woods was great to work with and delivered everything she promised. Thank you!

Devin & Mary where awesome at getting my daughter in a car. Would highly recommend. This is our second time buying a car from Taylor kia

Devin was knowledgeable and answered all questions I had on the phone before my appointment and at my appointment in person. He was also welcoming to my little ones and fiance that tagged along.

Quality of vehicles was poor. When my first choice wouldnt even start, they pulled around a vehicle that was clearly burning oil and blowing white smoke. When I pointed it out, the reaction was well, at least thats still covered under warranty.

We were well informed of the vehicles we looked at. We were treated great. Thank you Devin Spearman

Had a wonderful experience today with Taylor kia of Lima.. Staff was very helpful and answered all my questions.. was in and out in no time.

This was my second visit to this location, and second vehicle bought here. I did not feel pressured at all, and Devin let me take my time making a decision on whether to purchase or not! I would highly recommend this place to anyone, you won’t be disappointed!

Mary was friendly, knowledgeable, & understanding. I will definitely return for future vehicle purchases.

It was a 5 star then had to change it because they forgot to give us our house keys back and the 2nd car key after driving almost 30 miles from kia, then they told us the keys were in the car which was not. Other then that very helpful

Dave everyone did a very good job on getting our new car thank you very much

Mary was great to work with - thanks for helping us get our son a new car!!

Very helpful every visit! Devin Spearman helped us with our latest purchase and did an excellent job getting me into a brand new vehicle that fit my needs.

Honest and upfront sales people!! Good customer service and not pushy at all!! Devin was our salesman and he was fantastic!!!

We were treated very nicely and were well informed of the vehicles we looked at. Very satisfied with Devin Spearman.

I bought my 2015 GMC terrain in June 2020, after telling them I didnt want an extended warranty, however they forced us to buy a warranty for $2500 to get financed. When we looked at the car, we never once had to unlock it, so we were unaware we had the wrong key. A day after taking the car home and trying to unlock it, the car alarm would go off. After unlocking the car multiple times, with the alarm going off Everytime, I finally called a GMC dealer to get a new key while on the phone with the GMC rep, I was informed they didnt make keys without a key fob for 2015 terrains, therefore the Kia dealership sold me the vehicle with a fake key. I called the dealership multiple times to ask about the key, and Everytime was told Ill call my key guy and give you a call back. I never got a return call. I took it up to Tom ahls were they willingly ordered the right key and got it fixed within the week. A year later after I finally paid off the car, I noticed a knocking and bad idle. My vehicle had burned through 4 quarts of oil in 2 months. We took the car back to Taylor kia to see if they could look at it and use that warranty that I was forced to buy . They first told me they would call back a day later and tell me what the problem with car was and if it was covered under warranty. We gave them a day and a half and after no call, took it upon ourselves to call them. They repeatedly didnt answer and didnt ever call back even though we left voicemails. It took over a week for us to finally get an answer that they hadnt had time to really drive the car and figure out the problem, so they would like to keep the car to drive it more, or they could schedule an appointment with a gmc dealer to just diagnose it. We told them to schedule an appointment with the GMC dealer and call back when they were going to get it in. After almost 2 weeks of them having my car, they called and said it was leaking oil. We wanted a second opinion because we knew it was burning oil and not leaking . The refused to call GMC after they said they would so we decided to go get the car. When we got there, they had all the sensors unplugged, the breather box was disconnected. They didnt put my dipstick back and lost my new key for about 20 minutes. The service here was terrible. I wouldnt recommend anyone buy a car here or take a car here for service.

I walked into Taylor Kia of Lima with my 3 young daughters and my fiancée hoping to get a 3-row vehicle and we were able to get into a Chevrolet Traverse that had everything we needed! This all wouldn’t be possible without Devin Spearman’s help as well, thank you!!

All staff members, Devin (sales), PJ (sales manager), and Justin (finance), were courteous and performed their business with integrity. This is a stressful process for me, and they did their best to develop a situation that made the best sense for both them as the business and me as the consumer. Would recommend highly.

Our sale consultant David Eversole I am satisfied with the excellent service very helpful and friendly. I highly recommend getting a vehicle from them.

I wish zero stars was an option! For an EMPLOYEE to be this unprofessional absolutely blows my mind. Everyone has their own right to post their opinion and experiences with companies. For the fact that this is how an employee decides to react to someone’s first amendment right made up my mind even more about shopping here. How unprofessional and disrespectful.

Went into Taylor kia of Lima today to get a new car!!!! Mary Spearman did a wonderful job in getting me the car I wanted. I highly recommend her and her team for your next vehicle purchase!

We came in knowing which vehicle we wanted. Everything else was smooth sailing. Seth took good care of us. No complaints!

Great customer service! Nice selection.

Would not recommend them. Look elsewhere. Will never do business with them again!

Great experience! Got the vehicle I wanted at a good price!!

My wife and I had a great experience, Mary was amazing, helpful and answered all of our questions and made the process easy and fun.

They will keep any money that you put down on a vehicle, that you think you have been approved on, and when they bank finds out that the dealership had lied to them they will no longer finance you and you have to return the car. They must not be doing very good at their job if they can’t give back $375! Pretty sad when a dealership is so hard up for money that they treat people this way! Total crooks!

Devin worked with my son, who is a first time buyer, and I. He was very friendly and professional. Well definitely consider buying here again

David Eversole helped me get into a 2021 k5! So nice & very helpful!!

Devin was wonderful and worked with EVERYTHING and helped through tech difficulties. He was also a great guide and helped for my first time explaining everything well

After being reassured that they would have someone that could help us with the financing. My husband and my daughter with my newborn grandson made the trip from Celina. We sat for about 2 hours waiting for any news from the finance company. The trip was a waste of our time not to mention that my husband is a senior and disabled and is not used to being out for that long. I repeatedly told The woman on the phone that our credit was not that great and I was repeatedly assured that we would get the financing. Not only did we not get what was told to me but we are out 100.00 for making that trip. We were told by the salesman that We didnt have enough income. It really makes me angry that I feel that I was lied to. Dont get peoples hopes up and waste their time by playing games to get them through the door.

Wyatt Eversole found us the car we were looking for! Sent us pictures of the vehicle we were interested in to make sure it was the right one before we made the trip to the dealership, quick transaction and we were on the road in our new Sportage. I highly recommend Taylor KIA.

Thank you so much Devin Spearman for getting me into the 2022 Kia Sportage I wanted!!! Your awesome 🙂

This is the second time i have bought a car from Devin and Mary! And they take care of me everytime! The reason i come back!

Devin from Taylor kia was one if the hardest working salesman I know. Very helpful and kind listened to all our needs. Taylor kia will have our business for along time.

The waite is long but people were nice

Devin was very helpful and made sure I not only left with the car I wanted, but explained the processes of buying a car, making sure I left with more knowledge than when I arrived. Ill definitely be buying next car from Taylor Kia.

Devan was kind and took time to show us several different cars that we were interested in.

Bought a used vehicle in 2018 from them. After 2 weeks of having it, we had to take it back to get looked at. After inspection they said it was out of alignment and that they had corrected it. It was fine for a little while, before we noticed that it was acting up again. This time we took dodge dealership, where they informed us that the vehicle we purchased had been wrecked and that the warranty was void. Whats funny is we did not wreck it, it was sold to us that way and we were not informed that it had been in an accident and that whatever happened to the vehicle it would never be in perfect alignment and that we should take it back to Taylor Kia for them to fix.So, we took it back to Taylor Kia, where we paid out of pocket to replace all the tires because once again the vehicle was out of alignment and the front left tire was going bald. Again, they said they had fixed the problem and we would be good to go. Fast forward, we just took it back this past week, as it was out of alignment again. The service manager in Findlay, told us that there is no more that they could do and apologize that they sold us vehicle like this. He stated along with the sales manager that we needed to contact Lima and that they would make things right. That they would pay off the vehicle and get us into something new.So we wasted our Saturday morning, because they were going to pay off up to the KBB and then try to roll the negative equity over onto a new loan. NO WAY! We still have the text messages stating that they would pay it off in full.I would never recommend these scam artists to anyone. You write a book about your success in the business, did you put in there about how you rip off people and put them in unsafe vehicles for your benefit?

Bought a used vehicle from there in Oct of 2020 have only driven it three months. Only had 54k miles on it. since then and its been in shop rest of time. Alot of engine, electrical and now have to have transmission replaced along with full suspension and brakes. Not good business. Didnt even offer an extended warranty. Have spent way too much money on this already and only been 6 months. Wont buy again. Have a certified dealer or mechanic drive it and look over it if you buy a used vehicle from them. 🤬😡😠🤬😠😡

We had a great salesman Devin Spearman thanks so much for all your wonderful help

Devin and Mary were great with helping us get our new car!

Just purchased our second car here. When we put half our down payment on the car, we were to pay the other half that Friday and pick up the second key. Long story short, took 4 weeks to get key. Had a recall on inside door handles on my kia soul. First time in, missing one handle. Second time in, missing a part, third time in, appointment was at 10:45, said it would take an hour. Came back at 12, not done, not even started work on it. Talked to manager, said tech was at lunch and will do it when he gets back. Said I could bring it back, a fourth time, or wait for tech to get back from lunch, then he will start on it....

I was scheduled in to look at getting rid of my car on a trade-in. I walked in, stood there for 15 minutes while five salesmen looked at me before I even got acknowledged. Then they told me to come back in a couple days. Drove an hour all the way up there for nothing. I ended up buying a car elsewhere, I was told they were basically the laughing stock of Lima Ohio dealerships.

Mary Spearman did an excellent job getting me the vehicle I wanted! Would definitely refer her to any of my friends for their next vehicle purchase 🙂

Taylor Kia of Lima was fantastic! Everyone was extremely friendly and helpful.

Also Mary was spectacular very attentive and friendly courteous outstanding service I’m glad I came back

Not too sure yet, a few issues to work out.

The vehicles they have are junk. Theres always something that goes wrong as soon as you leave the lot or by the next day. Then of course whatever it is they say the warranty doesnt cover it. Will never get another vehicle from there.

Thank you Devin for making it an amazing experience buying from Taylor KIA. You guys are truly amazing.

Everyone was very friendly and helpful. Brett Longstaff was Great to work with. Very helpful with financing. Will be telling friends & family about your dealership.

We had an excellent experience at Taylor kia of lima! Mary was great. She explainedEverything in great details. She was very understanding in our needs. Extremely professionaland friendly. She was able to answer all our questions and made sure we was happywith our options. I recommend Taylor kia to anyone looking to purchase a new car.

Ethan did a fantastic job. Thank you for everything.

Dave Eversole did a fantastic job at taylor kia! He was very professional and very understanding of everything we wanted in our vehicle. He also helped to make sure we was comfortable while waiting. Dave did a great job at explaining the whole process and answered all of our questions! Very professional! If I could give a hundred stars I would. Thanks again DAVE!

DEVIN Spearman was great to work with he listened to what we wanted, Wasnt pushy and very fun to work with.. If you need a car Devin would be who I want as a car salesman. And definitely will return to buy my next car. Great Job ! Devin and Taylor Kia for making your customers comfortable. If you need a new car Taylor Kia Lima.

What a great experience!!!! Dave Everole worked hard to make this happen for me. Would recommend anyone looking for a new car to come out and see Dave.

Awesome service and deals. Devin worked with us to get in a new car quicklyI was under the gun to give a review . . . so I did it quickly . . . truth be told Devin Spearman is superb, supreme . . . the most awesome guy to deal with . . very personable and works to make sure all is right and we were comfortable with our purchase and our service . . . Thanks DEVIN!! Sorry I misspelled your name initially ;)

Mary was very knowledgeable about Kia. She was very pleasant to work with.

Had an excellent experience with Devin Spearman of Taylor Kia today. Devin took the time to listen to our concerns and fear in regards to purchasing a new vehicle. He even took the time to compare prices of two separate vehicles we were interested in so that we could make an informed decision.

Great experience with Jason kase

BRETT LONGSTAFF makes this place i swear. Bought my second vehicle from him today. Hes THE BEST. Im always a happy customer dealing with him. But, the entire staff is cool really. Very friendly, happy and smiling as soon as we walk through the doors. They really treat us like family 😁

I wanna thank Mary for being amy sales lady sorry I forgot your last name

They helped me through the process and made it swift and painless. Devin is an awesome salesperson and if he is there next time I purchase then I will definitely be coming to him.

Devin was great help with new car thanks

Mary absolutely helped me out and got me into a newer vehicle! Thank you!!

Dave Eversole did a great job helping my husband and I find a vehicle. He was very patient and kind. Made the experience pleasant, was honest and upfront. Thanks Dave! Will return in the future.

Mary and the rest of the staff at Taylor Kia made the experience of buying a new car hassle free and better than what I experienced at Tom ahl.

Terrible service, do not recommend Taylor Kia of Lima. My husband & I purchased a vehicle from them over a month ago. There were damages to the vehicle prior to purchasing and it was written in the sales contract that it would be fixed at no extra cost to us. Their repair man was not currently working at the time of the purchase so we were able to take the vehicle home and once he returned back to work they would give us a call to schedule for repair. We have not heard a single thing after calling multiple times. Recently called and had to leave a voicemail for the sales manager, and still have not received a call back. I absolutely do not recommend purchasing a vehicle from Taylor of Kia in Lima. You are not a customer to them after they’ve already gotten money from you.

Go see Emily ! she will get you into something you want .

My salesman was Brett Longstaff and he did such a wonderful job getting me into my new 2021 Kia Soul and getting me a payment I can afford. I would definitely recommend Taylor KIA and Brett to anyone who is looking to buy a new vehicle

Wonderful experience! I went with my mother and my son to look at vehicles. I’ve shopped locally before and felt taken advantage of because I am a woman. At Taylor Kia of Lima, I didn’t feel this way at all. The staff treated each of us with respect and kindness. It takes a lot to entertain a 12 year old boy while car shopping/purchasing and they did just that. Devin our salesman was wonderful. Definitely recommend Taylor Kia and Devin! I know where I will be going to by my next car!

I had an amazing experience with Kia! I was in and out within less than four hours and that’s including test driving for close to an hour! Working with Dave Eversole was one of the best decisions I’ve made and Justin Nance was awesome with everything getting processed and signed. I highly recommend Taylor Kia of Lima for anyone looking to purchase a car!

Dave did a great job!

Excellent attention, faster and easy, totally recommended

Doug stork is definitely one of the worst owners, he is a liar

It was a good experience for me and a very good deal, I will pass this on to other people looking for a different car. Kent was great,thanks so much.

Devin was amazing, and he was very detail about everything.

The service department is great!! Kevin and Anthony always go above and beyond.

No high pressure sales tactics. Listen to my needs and what I wanted and was able to deliver. Im giving this review a four-star review because I feel there is always room for improvement.

Dave Eversole was great! Worked with me on the down payment and was very fast and easy to talk to. Felt like a friend more then a dealer.

Dave Eversole helped us get into a brand new Kia Forte quickly. He was fantastic and in no way pushy.Thanks Dave!

SERVICE CENTER IS TOP NOTCH! I had a terrible experience at a different Kia dealership. Called this location to see if they could help me and Im so glad I did! The service tech, Mark, listened and understood my frustration. He took extra time to thoroughly check everything and to fix the issue i was having. He called me to give me updates, while we waited on the part to arrive. Even though this dealership and service center is much further then the other one i had used, I will go back for all my future needs. He even provided me with his cell number just in case I had anymore issues. I cant even fully describe the breathe of fresh air and my renewed faith in Kia, that this service dept provided. Thank you, thank you, thank you!

They waste your time. They buy junk vehicles. Fix them up as cheap as possible and then tell you how much quality they have. The salesman are rude.

Went in hoping for a great deal left very disappointed. Gave them a budget to work with and attempted to go over 3K over