user
Platte Valley Auto
400 N Jefferson St, Lexington, NE 68850, United States
Appearance
Platte Valley Auto
Comments
Ka
Review β„–1

Excellent customer service given by Eddie my salesman, who placed my order for a new F150, all done over the phone and with me sending photos of my trade-in F150. This is my 2nd F150 from Platte Valley Auto. So thankful they would meet half way to make the trade. Also a big thank you to Rachels fir all the help in completing all the paperwork. Highly recommend you visit Platte Valley Auto for your next vehicle!😎

Sh
Review β„–2

Irish Brian has sold my family vehicles several times. We came in with an idea on what we wanted and he found us something better and stayed within our budget. He is amazing!

Jo
Review β„–3

STOP WARNING if they check engine light it will cost $150. Free anywhere else and will take 3 minutes Platte valley 3 hours. Then said we cant fix it but sure wouldnt drive it. We may be able to fix in 3 weeks. This is a new truck purchased from Platte Valley. After decades of buying and servicing my vehicles there going somewhere else. Wolfe Auto in Ogallala fixed it that day for 300 dollars under Platte Valley estimated

Ch
Review β„–4

Eddie did a great job selling me the 2013 Chevy Impala. First class service. Highly recommend doing business with him.

Fr
Review β„–5

Irish Brian was a great help. Definately was a blessing and did a fantastic job in helping me get a vehicle and on the road. Would recommend 100000000x genuine guy

ch
Review β„–6

Brian was very accommodating. I looked at several cars. He answer all my questions. I really liked working with him.

Co
Review β„–7

Recently bought a F-150 here. Great dealership. Brian is honest and a great salesman. Thanks again.

Jo
Review β„–8

Eddie was awesome, quick and efficient. Great experience

Co
Review β„–9

DO! NOT! BUY! FROM! HERE!.They will sell you an unsafe and garbage car and lie straight to your face about it. I promise you youd be better walking than driving a car from here.

Mi
Review β„–10

Always get me a loaner car when Im having service work done. They keep an eye out for anything else that might need work. Pleasant people to work with.

Wi
Review β„–11

Irish Brian was very helpful, courteous and professional thank you.

Ro
Review β„–12

Went in for an oil change, they advertise that they give you a ride. The guy at the service department was great. When I asked the sales department for a ride they were very rude. They asked me if I bought my car there I said no, they proceded to tell me i need to find my own ride back. Overall very rude sales man. I will not be back again.

Da
Review β„–13

Worst place ever won’t do warranty work cause service manager don’t no diddly about Jeep’s. What came stock from factory he thinks is after market and don’t know how to run the vin to look at the build sheet.Another issue I had they didn’t have any idea and said keep driving it and if it continues to call road side service. Definitely would not buy there!!

Re
Review β„–14

Thats only place we buy our vehicles

Ka
Review β„–15

They flipped a weathered tire so we couldnt see it, so we ended up almost flipping my van because the tire blew. put my life and others in danger do to the fact that they lied

al
Review β„–16

The service was great. They fixed my air conditioning on my car, and have never had a problem since. Very dependable.

A
Review β„–17

Great,Nice and Friendly pleople they helped me open my car locked keys inside with. No charge.

Li
Review β„–18

Jami and Matt were very accommodating, we told them we were interested in a vehicle but we were about 100 miles away from Kearney, but they said they would stay later so that we could look at the car. We appreciate everything they did for us during the buying process and I would highly recommend seeing Jami and Matt at Platte Valley Auto in Kearney to anyone looking to buy a vehicle.

Do
Review β„–19

The best customer service around!

Am
Review β„–20

Corey Johnson was my salesman when I purchased a used vehicle. Not only did he go above and beyond to make it convenient and comfortable for me, He helped me find the vehicle that met all my needs I knew from the beginning of the process I could trust Corey 100%. The entire staff at Platte Valley is awesome. I’ll never buy a car anywhere else! I recommend Corey Johnson for anyone shopping for a vehicle!

An
Review β„–21

Although the vehicle I was interested in didnt work out for me. Jerold was a great salesman. You could tell he really cares about his customers.

Da
Review β„–22

Brain Is was great he made me fill good about the can I got. El Mejor

Sh
Review β„–23

We called on a vehicle, drove an hour to get there, when we got there they told us it had a hole in the motor, so they offered something else. Check engine light was on and wouldnt start after test drive. They said theyd have it fixed in a day or two. We kept calling and everyday there was something else they wanted to fix on it. Almost two weeks later, they still dont have it ready. They have not called us to see if we even still want it. We gave up. Horrible customer service.

Ta
Review β„–24

Great service! Great personal.

Ki
Review β„–25

Thank you Brian for all you did to help us get the truck great job

Na
Review β„–26

Very friendly and hard working really nice happy st Patrick’s day Irish Brian

Jo
Review β„–27

Very good service, I was traveling and was towed in by wrecker, they got right to me, got my unit started and back on the road. Friendly and professional! Top shelf. Thanks for the help, would go there again!

Ri
Review β„–28

I have bought vehicles from Platte Valley Auto for over 15 years. Not only that but my entire family has been buying vehicles from Tod for close to 30. You wont find a better dealership in the state! I get my vehicles serviced there, buy parts and get my vehicles detailed. Its always a great and fun experience when you go in there. Hard working and good people!

Sa
Review β„–29

I am new to area and needed lift supports for my ford hitchback. Went into service department and the guy behind desk gave me a price, said hed order them and it would take 3 days to get them. He was a bit rude to start. I waited the 3 days called back to see what was up. Some rude uninterested guy answered and didnt seem to want to help me find out where my order was, he took my name/number & said he would call me back when he found out where my order was...I am still waiting for his reply. I will take my business to Napa. The lift supports where $5 cheaper anyway.

Se
Review β„–30

Just bought a new truck from Platte Valley Auto and I got to say it was the best buying experience Ive ever had. The salesman went way beyond to get me what I wanted with NO PRESSURE! Also I went to 4 other dealers and Platte Valley for sure gave me the best deal.

Er
Review β„–31

I bought a chevy traverse from them, Brain went out of his way to get the paper work and the car to me excellant work Brain will definitely by my next car from him

Di
Review β„–32

Very happy with our new vehicle purchase with Platte Valley. They were never pushy and were willing to be competitive in their pricing. A special thank you to Irish Brian.

Ma
Review β„–33

Great place to buy either new, or quality pre-owned cars. If they do not have what you are looking for, they will find it. Follow up service and maintenance on vehicles is also high quality.

Pe
Review β„–34

Friendly helpful sales people. No hype. No ride along test driving.

Vi
Review β„–35

Adam Smith is a Great salesman, he listened to our needs for a truck and took the time to make sure we were happy with everything down to payments that were best for our family. We will send friends & family to do business at Platte Valley Auto for best deals & super friendly staff.

Ja
Review β„–36

The entire team at Platte Valley Auto is great. From the sales team who answer your question thoroughly. The service department are committed to excellence. The finance office is professional and committed to serving you.

Le
Review β„–37

Bought a used truck here. Everyone we met was very friendly, from Adam to Vic to Todd. Easy going and enjoyable experience.

Cy
Review β„–38

Thank you Platte Valley Auto for ALWAYS taking good care of my vehicle, great service and a shout out to Matt ! You all Rock!

Br
Review β„–39

I was traveling from Wyoming to Illinois and my car went into limp mode just before the Lexington exit on I 80. I was directed to the ford store and they had my bad spark plugs diagnosed and change in 30 minutes. It was the very best service ever. Many, many thanks to all of you for your help.

Ap
Review β„–40

We just purchased our 6th vehicle from Irish Brian at Platte Valley Auto. We have had nothing but great experiences. Irish Brian listens too our needs and always comes through for us. Thank you Irish and Platte Valley Auto!

JD
Review β„–41

Awesome place to buy a new and used car! Great service! Home town feel!

Ha
Review β„–42

Driving cross country, east coast to west coast. Tire blew out on 80, not even the walmart had the tire size I needed. Got a great deal on a set of four from here and they had me back on the road by the time I was done eating.

Ka
Review β„–43

Awesome service from Adam Smith the salesman and Todd Larson business manager. Thanks so much

Jo
Review β„–44

The service department is such a joke they said they was looking on Craigslist to find parts for my truck. What a rip off I’m sure that I’m not the only one they do this to but at least the part was under warranty. But the fact of taking my truck to the dealership to get fixed correctly, and they want to put used parts on don’t think I will be doing business there again.

Ja
Review β„–45

Always easy to work with. They also take care of you.

Je
Review β„–46

Professional and painless!Quickly found us the vehicle to meet our needs!

Th
Review β„–47

Hassle free buying experience and very helpful!!! I highly recommend Platte Valley Auto !!!

Cl
Review β„–48

Thanks for.checking my mustang keys

Ju
Review β„–49

I bought my Chrysler Pacifica at the Kearney location. The draw back is that chrysler can only be fixed at the Lexington location or so that’s what I’ve been told. Our van had a couple recalls that needed worked on. So Platte valley, delivered our vehicle to lexington for us. Which is great. The part I didn’t like is that my wife hopped in to the loner vehicle to find that it was 3 miles to empty. She went to return the loner after day or so and picked up our van, and it was on empty. Not very fair that my car has to get shipped to Lexington, while I’m taking care of the fuel bill.

Ju
Review β„–50

Sold me a diesel truck with a blown motor. Very deceptive and unprofessional. Should have known when the sales person said it could be parted out for more than I pd for it.

Ja
Review β„–51

Horrible service MUST READ ALL Brought my truck from Orieleys with a code for a cylinder 5 misfire probably only need a coil replaced which is around $20. Drive my truck fine other than a miss in the engine to the dealership service dept. Really needed the truck for my day to day farm operation and was called the next day to hear a $20 coil repair turned into a $3000 new head because the cylinder 5 plug blew out. Little fishy with brand new plugs 8 months earlier have yet to blow out until their tech started poking around. Brought this to the service managers attention who treated me as a criminal wanting me to pay all the bill. First off a new motor head for a motor only costs around $800 and then obviously labor, however there is a huge difference between labor and a dealership labor that is only looking at a profit margin. Wouldn’t trust this place to inflat a tire do an oil change let alone look at anything major. So this Thanksgiving I’m thankful to be towing my truck, not, to a new and way better mechanic.

Tu
Review β„–52

Platte Valley Auto Service dept is always very helpful and make sure you have the right parts and get the right service

Pa
Review β„–53

We couldn’t be more pleased with our recent purchase from Platte Valley Auto in Lexington. Many thanks to Trevor for going above and beyond to make it such a positive experience!

As
Review β„–54

My parents and I are recently looking for a new car and trade in our Chevy. We found a car the caught our interest at Platte Valley Auto, a 2015 Jeep Wrangler, one of the workers came out and explained so little about the car. He was even suggesting we look around for other Jeeps when we told him we specifically wanted that, he went to go the keys, he didnt let us turn on the car or even test drive it. Most car dealers let everyone have that chance to make sure thats the car someone wants, they even explain all the details of the car, unlike at Valley Auto. To us, we felt like he was giving us the impression of us not being able to afford the car. If we couldnt be able too we wouldnt be interested in the first place. I just didnt like the service we received from that individual worker.

Mi
Review β„–55

Great work done by the Service Dept. Thanks!

Ka
Review β„–56

Recently had an oil change and new tires put on. Caleb did a great job and we got a great price on tires!

jo
Review β„–57

The service department handled me professionally

Da
Review β„–58

Great service,Friendly staff & good prices

Ba
Review β„–59

Great guys and Matthew will help you out with whatever you need to get you going

Yo
Review β„–60

Everything was great thanks you for your patients.

Mi
Review β„–61

Charged $100 for a half hour of work

Br
Review β„–62

I love this dealers! My favorite thing? Straight shooters!

Da
Review β„–63

Excellent dealership, wonderful people

Bi
Review β„–64

Clean establishment super friendly sales reps and a + mechanics

El
Review β„–65

Seemed honest & fair.

J
Review β„–66

Staff is not friendly, once someone finally decides to help you theyre snotty and rude.

Mi
Review β„–67

The staff were very friendly and polite. They worked us into their schedule when we had an emergency problem.

Ja
Review β„–68

I went in for check engine light, found nothing wrong. No chrage

Ki
Review β„–69

Platt Valley Auto - Kearney, NE - Todd Booth DealershipThe worst repair experience I have ever had from a dealerI would not recommend Platt Valley Auto to anyone who wishes to have his/her Ford vehicle repaired there. While visiting family in Nebraska (were from California and drove to Nebraska), our truck became disabled and had to be towed to the nearest Ford Dealership. The towing company towed it to Platt Valley Auto and they diagnosed the problem and told us they would get it repaired within a few days. After several days, they called, said it was completed and I went to pick it up. When I arrived the mechanic was underneath it checking on where all the oil was pouring out from it. It ended up staying there another three days for them to re-work what they initially fixed and finally it was completed. I drove it back to California and had my Ford dealer check it over as there was a whining noise and a small oil leak. They checked it and found that during the repair process while at Platt Valley Auto, the technician there left off several bolts to the turbo charger (its a turbo diesel truck), mangled the turbo shield, cut a vacuum line that operates the 4 wheel drive system, damaged the intercooler, radiator and air conditioner condenser. The owner of Platt Valley Auto (Todd Booth) refuses to take responsibility and do the right thing and take care of the damage and as such, I filed a complaint with Ford Motor Company against Platt Valley Auto to the point that an Executive Vice President at Ford Corporate Offices in Dearborn, MI contacted Todd Booth on our behalf, since they would not take or return my calls or my dealers calls to them. This just goes to show you how horrible this dealership is operated. Ultimately, I am paying my Ford Dealer to replace all those items that Platt Valley Auto damaged and omitted. I have purchased dozens of vehicles in my lifetime, dealt with many dealerships but have never until now, had such a horrible experience with regards to any vehicle service or repair. I recommend everyone stay away from Todd Booths dealerships. They are negligent and unethical.

Jo
Review β„–70

They always treat me very good

Ca
Review β„–71

Good people doing great service!!

Da
Review β„–72

Great customer service with Trevor K.

Bi
Review β„–73

The service an promp. Return callsto get what you exactly want

Th
Review β„–74

Very good place to buy a car

Gl
Review β„–75

Good

Em
Review β„–76

These guys are great!

To
Review β„–77

Good experience every thing done as expected

Ge
Review β„–78

Rude terrible service will never deal with them again

Ma
Review β„–79

They very nice working with me

Th
Review β„–80

Good deals with great service!

Ch
Review β„–81

Love these guys.

ke
Review β„–82

Very friendly sales and service

Ha
Review β„–83

Great dealership, great service.

So
Review β„–84

Excellent sales team!

Ab
Review β„–85

Great

we
Review β„–86

If they dont have it they can find it

Ro
Review β„–87

Always treat us right!!

Al
Review β„–88

Always the best service

Wi
Review β„–89

Great dealership

to
Review β„–90

Great place!

Ro
Review β„–91

Best of the Best

Je
Review β„–92

Love this place!

Li
Review β„–93

Staff was friendly.

Ga
Review β„–94

Straight as a sidewinders back

Ju
Review β„–95

Best dealership EVER!!!!!

Ma
Review β„–96

Ueusu7suss7w7s7s

Information
9 Photos
96 Comments
4.4 Rating
  • Address:400 N Jefferson St, Lexington, NE 68850, United States
  • Site:http://plattevalleyauto.com/
  • Phone:+1 308-324-5619
Categories
  • Car dealer
  • Chevrolet dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Similar organizations