Recently went in and had the pleasure of working with Carter on finding a new vehicle and Rob(I believe that was his name) with financing. 5 star experience for them both as the worked quickly and efficiently to get the deal closed and not make me feel like I was being sold something; not rush and quick process on a Saturday!

My wife daughter and I went here to look for a vehicle for my daughter. We had Marlene from sales come up and was extremely friendly and helpful. She immediately got the keys and my daughter fell In love. Todd in finance was extremely helpful and got us in and out with the purchase of my daughters Jeep. There were a few problems with the Jeep and I took it to Lawton and the Service department and they were extremely helpful. Have parts ordered and it will be fixed for my daughter to drive soon. Thanks to Herndon Chevrolet and their team of employees for all the help you have made my daughter very happy.

This was a great experience. They had a good selection, our sales representative, Ed, was amazing. This was a pretty seamless process, they met us on our price requests, overall this was a great buying experience. These folks will work with you, just ask!

⭐⭐⭐⭐⭐Truly great experience! Jeff Filer was truly amazing! Big shout out to him for helping us!Purchased a Tahoe last year that wound up being a disaster. Six months into it, transmission completely fried. The cost to repair it was worth more than the vehicle itself. Weve dealt with Stivers Hyundai for my wifes car and the salesman referred us to his friend Jeff. We arrived at 4:30 in the afternoon completely intending just to look and see how badly Ill take a hit on the Tahoe loan. Jeff worked diligently and hard to work out the loan details so I could get myself into another vehicle. We looked and test drove several, but the 2019 Toyota Highlander fit my needs all the way around! By closing time, I was on my way home in my newer SUV! A truly easy and awesome experience by a salesman that worked hard to make the needs of my family. I was extremely impressed!Highly recommend Herndon Chevrolet. I was treated fairly and honestly. Ill be back for regular maintenance, but theyll get priority on my future vehicle purchases as well.

Alex in the service department was very helpful, explained everything in detail, and was quite prompt. I really appreciated his service and feeling valued.

We have purchased and serviced our vehicles at Herndon Chevrolet for nearly 50 years, and will continue to do so because of their exceptional staff and the quality service we receive.

My friend and I came to the dealership to locate a car for him. Marlene Cragin assisted us during the process and was PHENOMENAL! She was patient, kind, precise and quick. The entire process was no more than 45 minutes, which blew me away. I highly recommend this dealership, and when you come, PLEASE ask for Marlene. She will not let you down. 😊😊😊

They had the car we liked and worked with us on the price. People we met there seemed honest, personable, wanting to work something out for us. 👍 This is our new ride ☺️😊

I came in without an appt, due to emergent problem with gear shift. Car was fixed as promised, for the price promised, on time. Love the shuttle option too, since I am new in town and didnt have a way to get back and forth to the dealership.

Marlene is THE BEST! Hands down best car saleswoman we have ever had the pleasure of working with and we have dealt with quite a few. She was personable, honest and did not waste our time. She definitely left an impression on us that we will remember. We were there only 2 hours and sold our car and bought a 2021 Chevrolet Colorado. Thank you so much Marlene for being you. You are THE STANDARD!

I walked in and they treated me like theyve known me for years. So friendly and very welcoming. They told me it might be up to an hour and a 1/2 to do the recall on my pick up But they had me in-and-out in less than 20 minutes. Whether Im doing a vehicle service or buying parts, its always a great experience with them. This was my first time in the service department, but I will definitely be back.

I went there looking for a Jeep Wrangler and I found one that I liked. The sales rep that I worked with was really nice and worked well with me with jeep. We took it for a test drive that went well ands pointed out that the front tires are bad and that they would replace them at no cost to me. The tires that were picked out did not have matching treads and I asked if they could get 2 more and I would pay to have them installed and she said yes. no complaints there.That was the end of the good. The problems started with the mechanic. I told the dealership that I was taking this jeep back to New Hampshire (1100 miles) I brought up an issue with the jeep, there was a decent oil leak, he looked at it and told me that it is a jeep and they leak that is what they do. I was kind of shocked that was the answer. I drove it back to New Hampshire and the next day I had a check engine light and the code was for catalytic converter, so I brought it to the local mechanic in NH and he found that the intake manifold on both sides were cracked. the one on the driver side had been there so long that it started to get small holes in the crack. Not sure how the dealership missed that. Once the NH shop fixed that (2100 dollars later) the oil leak was no more.After all of that I called the dealership to explain the situation with the jeep and to see if they would work with me. The receptionist was very polite and transferred me to the manager line. There was no answer so i left a message to call me back. I waited a couple days and there was no call back. I have made 3 calls to talk to a manager and there still has been no call back. That is unacceptable. I WOULD NOT RECCOMEND BUYING ANYTHING USED FROM THEM.

I went to the service department having to get a key made for my vehicle. I was expecting it would take sometime. To my surprise it was actually a quick visit. The service department was very friendly and helpful. They had me a key made in less than 5 minutes. If you need to visit a service department I highly recommend Herndon on 378.

3 weeks before I went in, I made an appointment for that day. At the time I made the appointment I was led to believe that we car would worked on at the time of the appointment. That, however, was not the case. The appointment, as it turned out, was an appointment for the service writer to write up my problem but as for as getting the work done, it was first come, first served. I was told my car would be checked and I would be notified that day as to what the problem was. That did not happen. It was not until after 2 phone calls, the 2nd with the service manager that I found out what was wrong and that they would fix it. My problem is that if an appointment is made then that is when the car should checked out and repairs done if approved; otherwise there is absolutely no point to making an appointment. I will take my vehicle to a different dealer next time it needs service.

BEWARE I usually don’t give reviews but I do want to share this. I recently Bought a used Car from these folks. When we looked at vehicle and liked it & it fit budget. We decided to move forward. But had dent in front fender and Rear bumper damage, that one the managers came over to explain that it was front line but they had everything scheduled for repair the following week. So we agreed to deal with them fixing. When I tried to bring in for agreed repairs they said they were very backed up in shop. So I was told to take shop of choice. I agreed and now that I paid for repairs they trying to say they only cover part of the repairs. I should accept paying the difference. Is this being HONEST ON THEIR END ?? U decide

Had my vehicle in and out in no time. Great staff

Zena made my car trade/purchase a very pleasurable one. Her personality made me feel like my friend was helping me. It was a wonderful experience all the way around. I highly recommend Zena and Herndon Chevrolet!

The car was repaired on 9/7, and service advisor said I also needed the front brakes repaired and gave me a quote. On 9/16, I called to schedule and appointment. I was given an appointment of 10/7. I thought that was a long time to wait for brakes to be repaired. I hope I can safely make it to the 7th.

Everyone was very helpful and got me in and out.

I had a awesome experience buying my new truck at Herndon Chevrolet! Warren, and everyone there went above and beyond what anyone would normally expect to find the truck I need. I will refer all my friends looking for cars and trucks to them.

Always great service. Im a regular customer and always treated with courtesy and respect.

David Storfer was a huge help to me. David was polite and professional, greeted me immediately without feeling like I was being shadowed he asked great questions and was personable. Showed up for a specific vehicle, that vehicle had been sold Just before my arrival. When David found out it had sold he found four other cars like it to recommend and ended up getting me a better deal on a MUCH nicer vehicle. Will definitely do business with Herndon Chevrolet in the future.

Lawton was an amazing service manager. He was very honest about the estimate, kept in communication and even got my car back quicker than planned and explained everything to me. In a situation that is already stressful, nice to have someone whos committed to being kind and helpful.

We have always gotten great service each time we have come in,. We had a snag this time. We have a 3500 dually and we dont rotate tire because we get a terrible vibration in the back when we do. I asked not to rotate and when I went to get in the truck they had rotated the tires. I had already been there 2 and a half hours waiting for a oil change and they said that we needed the brake fluid changed and so this was done too. i had to cancel an appointment and set for an additional hour. The service guy forgot to write on the service slip not to rotate because he had gotten distracted. Waiting to see what I get taken care of on my next trip since I had already paid for the brake fluid.

I would give them 0 starts for service if I could.I waited 3 weeks for an appointment to have warranty work on a new car . When I arrived, the service department asked me if I could leave my company vehicle for 3 days. I explained that I could not as I travel a 3-state area for work, and that if they had given me notice when I made the appointment I could have left the vehicle for the day (they are not the closest dealership...I was looking for good service I could stick with for this vehicle). He then explained that he could NOT service my vehicle today at all (never even looked at it), because hed be putting me in front of 17 people. I asked if he understood that I was not a walk-in and that Id made the appointment 3 weeks ago...that I have an APPOINTMENT? How about a phone call to change the appointment if something changed, or properly schedule your appointments for an available time? I scheduled all MY customer appointments around this day to bring them my car. This was a terribly rude lack of service and waste of a customers time with Chevrolet. This is no way to treat customers or build loyalty.

I went to Herndon Chevrolet 9-6-21 to see if they a Chevrolet HD 2500 I had been looking at, when I got to the dealership I met some of the nicest ppl, I was very impressed when Chyanne came out & asked if she could help me l told her about the truck I had been looking at so we drove it agreed on the price,I can say this Chyanne makes a difference at the Herndon Chevrolet,she is very knowledgeable, impressive,has a great attitude,

I went to get my new truck with my toddler, thinking it was going to be a lot of headache having a 2 year old in there with me but not at all. Everyone in there was absolutely amazing to my little one and Chyanne got us in there and got me through the process quickly and easily all while helping me keep my little one entertained. Thanks Chyanne and thanks Herndon Chevrolet!

I bought my car from Herndon five years ago and have used their service department since that time. I had a great experience buying my car. I have never had an issue with any service that has been completed. Whenever anything has been less than satisfactory, this dealership has done their utmost to make it right.

I dropped my car off and they called me a few hours later to come pick it up, easy!!!

Fast and Friendly service! Made an appointment online. Was in and out in about an hour for a tire change and oil rotation. There were a decent amount of people in waiting, so pleased with the time.

It did not take to long to do maintenance in my truck was fast people very nice too

Scheduled an oil change and tire rotation a few days prior and it was easy to get in. Only took 30 mins for service. Kind and friendly staff.

Came in on a Monday to try to get a new key for my equinox. I had to order the key They took my name and phone number and called me two days later and we set up an appointment that day and by the end of the day I got what I needed. Very happy with the experience I was in and out within an hour.

I think I was treated right and received a pretty good deal

Inquired about a truck for sale and was told the truck was not ready to be sold and had not passed inspection yet but I could come look at it I went to look at the truck and was later told by someone else the truck was ready to be sold so I proceeded to make an offer on the truck with the salesman named Carter with money down and was approved for the remainder amount on the truck and was told I could come in Friday if the same week to finished paperwork for the truck only to receive a call Thursday that someone was there to purchase the truck when I was already approved and they ran my credit through several lenders and was told not to worry about coming in before Friday since I would finish and sign for the truck so then they tell me they will let me know if the truck is sold or not they never call back I keep calling only to be lied to and say they were trying to call me and let me know it was sold when I received not a single missed call so I am left with no truck after they told me I was approved and not to worry that coming in Friday to sign was fine no reason to rush down there and my credit score is even lowered because they ran it through several lenders which are all hard inquiries so left with no truck and several hard inquiries on my credit and was lied to I would not recommend anyone ever do business with this dealer

The work was a warranty issue they handled it professionally and in a timely manner.

Perfect customer service and Marcus was great. Helped make the whole experience worth the call.

Got my truck serviced and they were super fast getting it done. My appointment was at 10:30 and while I was doing the paperwork they took it back and had me out the door in less than 30 minutes. Was very pleased.

On September 30, 2021,I had to take the truck in for an airbag recall. In the service department I was helper by Marcus Sumpter. I just wanted you to know he was a pleaser to work with.Thanks,Teresa Mozingo

The service department didnt return my calls 2 calls in 4 days, I finally get someone on the phone and they had little to no interest in doing business with me. I purchased a 2017 Silverado with an extended warranty and they wont even speak to me about problems Im having with the truck. I would not recommend this dealer. After the sale they could care less. Jerks.

Unmatched customer service from our saleswoman Marlene. Herndon would be best suited to have ALL salesmen trained by her. Detailed, helpful, great interpersonal skills, and caring. Our sales experience with her will be the standard for any sales transaction (large or small) for many years to come.

We had a great car buying experience BOTH times! The staff went the extra mile to make sure we were satisfied. We will always recommend Herndon Chevy!!!

Everyone really went out of their way to ensure that are needs were met the whole process was stress free and quick

My wife and I stopped in to visit Herndon Chevy as we were in the market to replace my Ford F-150 for a Chevy brand truck. Herndon had the better selection of pick up trucks in the area & Mr. Adam Burger was our sales associate that assisted us in our search. Adam was a complete professional and met our questions with smart answers without the “salesman pressure”. I HIGHLY recommend Adam should you be in the market for a Chevy product. He will go the extra mile to gain your business and patiently work with you to make a satisfied customer.Keep up the great work Adam!!

Everyone I spoke with was top notch. I was greeted promptly upon arrival and checked in quickly. The oil change and tire rotation was done quicker than I expected it to be. Overall it was a great experience.

Absolutely amazing, even though I didn’t call ahead and showed up by surprise Zena took care of us. Got us out the door with the truck we wanted as fast as she could.

Marcus & Danny did an excellent job! I came in for an oil change. I needed the right side door cover replaced. Danny had it in stock & Marcus got it installed while they were changing my oil! Both these guys went above and beyond to create loyalty! I’ll be back!

I picked up a great Silverado from there. I definitely encourage everyone to take advantage of the full warranty that is offered. Keep your car new for the entirety of its loan.

My family and I were looking for a truck for about a month. My parents were looking independently of my search and were dealing with Zena Shurafa. After not being able to come to a decision, my father forwarded Zena’s information to me and I contacted her the next day. This young lady is absolutely amazing. So helpful!! She was very thorough and meticulous, not leaving out any detail. I was very impressed with the way she handled herself. Then, after making a purchase and finding an issue with the power door locks, she made a service appointment for me and followed up with the service department to ensure everything was completed correctly. Zena has been the absolute best to deal with. I would highly recommend her to anyone looking to buy a new or used vehicle. A+

Lawton gave nothing less than absolute perfect customer service!

Amazing service! Chyanne was wonderful to work with, definitely would recommend!! :)

My parents, mother 89 and father 91 with Alzheimers was told to bring their car in first thing in the morning and they would take them home in the courtesy vehicle. They arrived at 8:45 and was then told to wait and they would get to the car soon, even though the courtesy vehicle was in the parking lot. After my parents sat in the lobby for 3-1/2 hours, the car was ready. This was a warranty issue but was told they owe $800.00. My mom told them it was under warranty so the clerk checked and there was no charge. This customer service is totally unacceptable.

Very friendly and professional. Great staff... 👍👌👍👌.

Amazing experience today! Went in with an offer from a competitor and they went above and beyond to purchase my beloved Jeep! Will definitely return and would recommend to friends and family in a heart beat!

Where do I start? Mark. Mark is rude and has no respect for customers. I had my car towed here and he called me and told me there was nothing he could do for me and did not recommend anyone else who could help. He told me they would no longer be “touching” my car due to a certain part being attached. I later found out it can be detached they just refused to do it. I will never bring my car here again or be doing business here. I don’t like being disrespected.

Marlene was awesome. Went with a friend a few weeks back and she got her a great deal on a great car. Then went back for me. Very happy with my van. Marlene went above and beyond to get us a car and was honest and upfront about the pros and cons to buying used. Definitely will go to her for future car buying needs and recommend you do also. I have had terrible history with the past 4 cars Ive bought in under 2 years so i can say this with experience go here before you buy elsewhere.

Marlene was great and we were so happy to work with her! Buying a car can be stressful however when working with Marlene we had no issues and it was an extremely easy process!

Fast, courteous, service that met all my expectations. I am glad I switched to Herndon!

The phone operators were very nice and professional, however I was told I’d be called back by the specialists ASAP because the specialists were busy. I waited 3 hours, only to call back and find out they had left an hour before, and that Id have to wait until Monday. I’ve been trying to get my radio unlocked for three days now. Guess I’ll wait another two days.

It means a lot to have quick and great service..especially on a busy day. I ESPECIALLY appreciated the call from Lexis Frazier, the customer relations manager following up making sure everything went well. Great service!

It was very easy. I was not sure that I would actually let me fully loaded Cruze go, But I need something to haul trash etc In. I had an s10 chevy truck. Or something close to that. The gal that waited on me showed my some options,, I chose the Hyundai Sante Fe. She was very good at showing me the details of the suv and how to use them. She was great. I am still learning my suv. But she helped me make the right decision. I still miss my Chevy Cruze Premiere. I am more than happy with it. I have found a few things that I am not happy with. No way to open the tailgate from inside. I wish there had been a 2nd key. The ONE they cave me was cracked etc. Pieces of the outside cover missing. I can not afford to pay for the 2nd key.

Very friendly and inviting employees. Willing to work with you.

It is hard sometimes to show a difference in one company versus another because in many cases they all have similar abilities and resources. The difference usually comes from its employees and Marlene is a great example of someone who goes the extra mile. The sale of this vehicle happened because of a chance encounter while having dinner with family. She noticed I was searching Cars.com and Autotrader for the elusive Heavy-Duty Diesel truck. As much as we all need time off and a break from work her approach was simply that if you want I can help. She gave me a card and asked me to call her the next morning and the rest is history. During the current economy finding someone to work is difficult, and to have someone that works at a high level is rare. Very thankful for the help she gave us and we love working with energetic and positive people.

Really great customer service. Service rep was very polite, quick, and thorough. Best experience I’ve had at a dealership service center.

Marcus took awesome care of me and my vehicle. I had a problem several months ago that couldnt be diagnosed and went away. He didnt charge a diagnostic fee and said to bring it straight in if it reoccurred. It did and he got it diagnosed and repaired quickly, and even found some other minor things and fixed them. Great service by Marcus and his team!

I was dissapointed when i found. Out that i would have to leave my car there over the weekend but then very happy to know they fixed it right its working really well my ac harness had melted and they replaced it and changed oil and rotated tires im very satisfied.also tested andchevked the freon.

We purchased a vehicle from there at the beginning of the month and it has been a constant world wind. We were told we would be given a tank of gas and that didnt happen. The plastic under front end is broken also. I called on this past Saturday and talked to our sales person who promised to call back and she didnt. My daughter was stopped Friday night for not having a 45 day tag. We were not given one because the tag was un suspense. Called back on yesterday they were supposed to mail one and didnt. However they did refund for an over payment from miscounted funds.

Everyone was very curtious with us and everything was quick just very good, I can will make sure I tell my family members too! Thanks You.

My sales rep, Marlene, was terrific! She made buying a new Malibu at Herndon the best car buying experiance I have ever had. She was friendly, courteous, and thoughtful and was an expert on evry question I had about the Malibu and the buying process. She got me top dollar for my trade-in and made the paperwork incredibly easy. I cant recommend her strongly enough and will definitely suggest her to my family and friends. Thank you, Marlene!!

A few weeks ago, I took my friend here to buy his first car. Marlene was absolutely wonderful!! When we arrived, we didn’t know the used car he was interested in was a manual. However, Marlene took it upon herself to actually give him a very thorough driving lesson - she spent almost an hour teaching him stick shift! It’s a great car with no issues, and he now drives it very well! Will definitely come back in the future and would recommend Marlene to anyone!

Customer service has left the window at this location. My husband scheduled his 2021 vehicle for service and recall work and had to walk to his office in Lexington instead of being given a ride. Less than 2 miles. Really? A very sad day for Herndon Chevrolet indeed.

The experience was good except for the initial part where an offer was made that I did not like so I got up and headed for the door. Before I could reach the door a manager stopped me and made a far better offer which we negotiated. Why couldnt this offer had been made first?

EVERYONE WAS VERY POLITE AND WAS ABLE TO WORK A DEAL WITH ME IN A TIMELY FASHION. VERY SPECIAL THANKS TO ZENA FOR HER HELP IN THIS PURCHASE. VERY PLEASED WITH THE PRODUCT SO FAR AND LOOK FORWARD TO DOING BUSINESS WITH THE SERVICE DEPT. AS WELL. THANKS TO ALL INVOLVED. VERY NICE GROUP OF PEOPLE.

Do not buy a used car at this dealership. We purchased a automobile for our to be 16 year old daughters birthday gift. We were told vehicle was inspected and certified and was not. Car was sold with active recalls and transmission failed in less than 750 miles. The Dealership offered nothing. Vehicle had 47000 miles when purchased. With high profits on used cars you would think they would have offered something toward the repair for at least reputation sake. You buy from here there is no buyer appreciation and no stand behind a product they sell. Contacted Chevrolet and made complaint. I am not in a habit to make reviews but want to save others from what we are going through. It is a sad experience. Seeing my daughter with her new car undrivable is so depressing. Purchase from a dealer that stands behind there product and sells real inspected certified previously owned vehicles.

On Saturday March 27, 2021 I had an appointment to have 3 Silverado badges and a RST badge installed. Prior to this appointment I had removed the badges. My appointment was @ 0800. It was scheduled to take an hour. At 0830 I was contacted on how to install the factory badges. After this conversation some time goes by and I get bored and walk around the building just to see what’s going on to find that my truck isn’t even being worked on. I check with service advisor and tells me they are waiting on the badges that haven’t been installed yet that they are drying (stickers drying?) and because I removed the original badges it’s taking longer to figure out how to put (stickers) badges on than normal. At 0915 I talked with the advisor again and told him I needed to go and that o could come back or reschedule. I was told it would be only a few more minutes. 0945 I’m told it’s ready. I no sooner than walk out in to the bay and see that not all badges are installed that were supposed to be. I go back inside tell the advisor this and questions me on it. He gets very rude and unprofessional with me. I told him once again that I needed to leave and that I’ll be back and that I wanted to talk with his supervisor. “You want to talk to him now” he said. I told him once again I had to leave and that I would be back. When I returned I talked with the supervisor and told him what happened long story short he could basically care less and was more concerned with protecting his employee. By now your tired of reading this and I’m tired of typing.

Johnathan Fink took very good care of us. We did not have a good experience with the warranty company we are dealing with but, Johnathan made it a little better by the way he treated and took care of us during the entire ordeal.

Nice to deal with and upfront with diagnosis.

Excellent! Fast service! Friendly folks!

You guy have people who like there jobs. I wasn’t there for more then 5 minutes looking around when One of your work came to help me out. Thanks I love my Chevrolet. P.S Thanks to Zena Shurafa.

Very cordial and professional staff. We were treated like friends and left smiling.. 😃

We needed to clean up my wife’s Mini Van after 3 kids using it as a playground for many years. After leaving it with his team. We can to pick it up and couldn’t find it. They did such an Amazing job it was a new vehicle. Thanks to the team at Herndon. They are awesome

Great service! My experience has always been more than pleasant and I would recommend this dealership for your next vehicle.

I had to go in for yet another service recall on a truck I bought in August 2019. As you can imagine, its pretty irritating at this point.I called Herndon the day I got the recall. I spoke with Jonathan Fink in the Service Department.I asked for a day when I could have the 1st appointment, so I could just wait on the truck. Jonathan told me, We open at 7:30. If you come here tomorrow, ask for me, and I will take care of this for you.I was the first in line at the service bay at 7:30, Jonathan checked my truck in, and by 7:58 I was back on my way home.I dont like all the service recalls, but I do like the way Jonathan handled this for me.

Wow! I took my daughter to get her suv. I am so impressed. Marlene helped us. She is great! Really! She was honest, up front, and friendly. She even helped with my granddaughter whos 14 months! Oh! My daughter got a great deal too!!

I had an appointment at 11:00, and was greeted immediately! I was told that the service would take 60 minutes, but I did not have to wait long. The service was completed in less than 60 minutes! My representative was knowledgeable, and very kind!

I brought my 2020 new van in for an oil change for getting I have a 1 time free oil change and the sales rep brought it to my attention which I thought was honest of him

Picked up a part from the parts department. Everyone was nice and courteous. Very satisfied. Will order more parts from here again.

My wifes car we just bought from Herndon had problems already. They didnt have a rental or a loaner car available, so they told us we had to drive the car with no ac back home which is 45mins away with a 10month baby in the car. We let them know we had a baby as well and it didnt seem to make them care at all. Very disappointed with chevy.

Thank You for approving this ad. Thank You to all involved. The ad is awesome! It has the local, good ol day feel with a catchy tune. If they care that much about the ad, they care about sales and service too. If I dont go bankrupt, I will be buying a Chevy at Herndon Chevrolet.

Very fast service.

The sales representative was very knowledgeable of the SUV that I wanted. Even though the one that I wanted was sold right before I got there, there was another Traverse exactly like it on the lot. The sale took around 2 hours which is pretty good! I am so happy with my brand new 2020 Chevy Traverse and would send anyone to this dealership!

Carter did a wonderful job helping me. He did his very best to make the process fast, informative, and comfortable.

It was great! No Stress whatsoever, nicest salesperson in the industry..Always buy my cars from Herndon.

I was treated as if I was the ONLY customer that day. I was surprised and appreciative that shuttle service was furnished. I look forward towards my next adventure with Herndon.

Very strange to be treated as if we were customers for life. First onset we were treated with kindness and respect. We were in a dire situation stranded to say the least. Traveling on Thanksgiving day and vehicle broke down. Had to tow and fortunately we were sent to Herndon Chevrolet. Our service writer, Dylan Forsberg, helped us immensely. We were very satisfied with service to our vehicle. Even though we live a great distance away we will never forget dealership and will certainly recommend to friends living nearby. Thank you again!

Quality service completed on time

Great service; team was very courteous and the work was done very timely.

Its just been a great all around experience with you guys. Everyone is always so friendly and helpful.

Brought my 2020 Silverado 2500 Duramax in for the first routine service. Scheduling was smooth and they got me in quickly. When I returned to pickup the vehicle and was going through the instrument panel to make sure oil life was reset (which it was), I was surprised to find that they had topped off the DEF without me even asking. Excellent service department and I have visited several others in the Columbia metro area over the years of owning different Chevy vehicles.

Staff was courteous and efficient.