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CARSTAR Lexington Collision
1840 Augusta Hwy, Lexington, SC 29072, United States
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CARSTAR Lexington Collision
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Br
Review №1

They fixed my vehicle back to normal after an accident. It looks so good and is mechanically sound. I had a small issue, went back and they handled it in 10 mins and were glad to fix it. The office ladies were friendly.They also warranty the car for as long as its in my ownership. Will definitely use them again!

ja
Review №2

I took in a 2008 Kia Sedona to be repaired after a fender-bender. I was given an estimate and a completion date. The job was completed a day early and the estimate was the final charge. The job was done to my complete satisfaction. Would recommend this company to any of my friends/family.

Pa
Review №3

I got rear ended and my insurance recommended them. They were very friendly and gave me and my insurance the estimation right away.. they did keep the truck a few days longer due to parts they needed. They also kept us informed about when it would be done. Im really pleased.

Da
Review №4

EXCELLENT! PERFECT, BEAUTIFUL JOB DONE! I never write reviews, but this one just can’t go without recognition. My Jeep Grand Cherokee was backed into by some who had USAA insurance. I was told by USAA to take it to get an appraisal at CarStar on Augusta Highway, Columbia, SC. Jenn Smith met me at the door (October 6, 2021). She was super nice, came out took photos, and explained my rights to have any repair shop I chose to do the work. I went on-line to research CarStar Lexington Collision, only to find out they had 4.9 raving reviews. I made the decision to use CarStar and texted Jenn. She took it from there! She called Enterprise car rental for them to pick me up when I dropped off my car the next day (7th), was told it would be the done by Monday (18th). I received status updates, by text message, from CarStar Lexington Collision as soon as the decision was made. I received a text message every time the car was touched, from tear down, parts ordered, parts arrived, installation, on track for completion, moved to paint room, completion, and car can be picked up (13th, five days earlier than expected). Never has anything run so smoothly! AND IT WAS PERFECT! Thank you, Jenn Smith, for being so nice, answering all my questions, and never once making me feel as if I was being pressured to use CarStar just because USAA insurance used them. Thank you, CarStar Lexington Collision for making my car look like it came off the show room floor!

Ch
Review №5

Communication was great, timely and did an excellent job.

Le
Review №6

Everyone there is so wonderful. I have used Carstar twice to have my car repaired, and both times they have exceeded my expectations! They kept me in the loop with everything and really made the process as easy as possible. Thank you!!

Jo
Review №7

I really recommend this place Im so happy that my toyota sienna Ben fix thank so much carstar

Al
Review №8

Literally the EASIEST part of my whole accident was my experience with CarStar. They kept me informed every step of the way, and everyone I spoke to was super friendly. They got my car back ahead of the scheduled time and you can’t even tell it’s a brand new door! 10/10 would recommend

R.
Review №9

Ryan was completely unprofessional. Would not return or answer phone calls.

Ke
Review №10

We have used Carstar Lexington Collision for multiple services over the years. We are impressed with the professionalism and care that goes into each interaction. We highly recommend Ryan and his team to take care of your vehicle needs!

Ed
Review №11

These guys are great! Excellent quality work done timely and professionally. Communication could not have been better. Regular updates were e-mailed and regular phone calls were also made to keep me fully up to date on the progress. After incurring more than $6k in damages from a no-fault rear-end collision, the car looks brand new again. Panel gaps were all very even and new components were perfectly assembled and installed. Paint quality is exceptional. All services completed in 2 weeks!! They fully deserve my highest reommendations.

Da
Review №12

Did great job on body repair. They were timely, competitive price, and pleasant to work with. Even detailed the car when work was completed. Only negative as this was done during the COVID pandemic and some employees did not wear masks.

El
Review №13

I was hit from behind three days before Christmas. A friend recommended I take my car to CarStar Lexington. We got it there the next morning. They immediately got to work on my car. Everyone I spoke with was polite and helpful, and the communication during the repair process was outstanding. My car was returned faster than anticipated looking as good as new.

Wi
Review №14

Very pleasant experience by very helpful and professional staff and owner.

da
Review №15

Did a fine job on my wifes Altima. Looks as good as new.

Jo
Review №16

They were great! Incredibly quick service, very nice, and very professional!

Ch
Review №17

Great job guys. Im very impressed. Excellent response time. Great customer service. Well done

Ma
Review №18

I took my mother-in-laws car to get an estimate. The owner said it was a simple fix and had it ready in under 30 minutes. Excellent service! Excellent Price! Highly recommend to anyone needing body work.

Ch
Review №19

I had them look at a tailgate latch that wasnt functioning properly. I dropped the truck off and had it fixed a few hours later. I even got the truck dropped back off to me. Great people prompt and professional.

Ch
Review №20

Best Auto Body shop in town. Really down to earth guys. Nice to see and work with a Family owned Business. Really care for your car unlike some of the major corporate shops... Would highly recommend

Al
Review №21

Was in a wreck and they made the process easy. Quoted not long after we sent the car in. Quote was reasonable. Car was back to me in 5 business days. They did a great job with it too. Looks great. We were hesitant when searching for places because your car is a huge investment. Thanks for doing a great job and making this stressful time less stressful.

Ni
Review №22

CARSTAR did an amazing job on my car. Service was quick and I received my car back in three business days.

Mi
Review №23

These guys were amazing! Super friendly and fast customer service. Their report was extremely detailed with pictures of what parts were being replaced.I would absolutely recommend them to my friends and family no doubt.

Sa
Review №24

This was my first time using Car Star and I had a great experience. The owner, Ryan, was very professional and went above and beyond to ensure my concerns were addressed and that the repairs were completed in a timely manner. More importantly, the repairs were done immaculately and you would never know there were any dents or imperfections in the vehicle. I obtained several estimates and Car Star was by far the most reasonable. I highly recommend Car Star (Lexington) to anyone looking for a collision shop.

Jo
Review №25

The staff at CARSTAR offered to assist me in some aftermarket work after repairing my vehicle from a collision. They fit me right into their schedule and did excellent work for a very reasonable price. Will continue to recommend them to others!

J.
Review №26

This is the kind of business we wish all could emulate! Fantastic customer service and appreciation. Anna, you are the bomb!!! They were reasonable in costs, they did the redtape so I just had to call my ins co once. They even took care of the rental return. The actual work was done quickly and professionally. Showroom quality finishing. And actually only took three days instead of the original estimate time. But no cut corners that I can find, so I have the utmost confidence here. Try them out!

An
Review №27

The front office staff is superb. Car looked awesome and so did my boyfriends! Fast, friendly, and efficient - would definitely recommend!

ru
Review №28

Staff is very friendly and knowledgeable! They care about the work they do and the results speak for themselves. I would definitely recommend this place to anyone!!

be
Review №29

Took my Corvette to Ryan and his team after someone hit it a parking lot and took off. Ryan and the lady in the office were very nice. Ryan looked at my car and was very thorough in what needed to be done. The work they did was awesome and I am extremely happy with the results. Highly recommend Ryan and his team.

Ja
Review №30

Great job looks brand new. well pleased was ready when they said it would be. got Yall on speed dial . you got my friends Business tothanks yall And thanks to nationwide they were Really quick toooooo 👍👌

Li
Review №31

What a terrific place to do business! They are very thorough in their estimate, they tell you exactly what they are going to do and how it will be done. They took great care of me and got the work done in five days. You cant tell at all where I had any damage! I highly recommend Lexington Collision Express for body work!

Pa
Review №32

I was pleasantly surprised with the rapid response to my needs, and their ability to deliver a highly professional result in less than a week. I cannot recommend CARSTAR highly enough.

Pa
Review №33

Took my 2015 Ram 3500 to Carstar. I was blown away by the kindness and helpfulness of the staff. Top quality work, my truck looked better than new. Finished on time with updates. They were very helpful through the whole process of getting this done. They even arranged a rental for me while my repairs are done. I would recommend that everyone come here.

Bu
Review №34

Excellent attention to detail through the full business cycle; introduction, quoting, scheduling, execution of repairs as specified on time, and follow up post delivery to assure satisfaction. I felt totally at ease, was pleased I had chosen CARSTAR in a market where many companies don’t deliver as promised. Go to CARSTAR and relax! I did.

Sh
Review №35

My car was backed into in a shopping center parking lot on a Tuesday. I got estimates from Lexington Collision Express and some of the well known body shops in the area. Lexington Collision Express gave me the best price and the best time frame to get my car fixed. I actually got it a day ahead of what I was I told. They did a great job. They had great customer service. Bruce and Ryan were very friendly and knowledgeable. I would definitely recommend them.

Pa
Review №36

Great service honest place!

Jo
Review №37

Great/Fast service, Great job. Also helped obtain a rental car. I WILL use CarStar Lexington again and would recommend to others.Thanks Again

Ja
Review №38

These guys really take it to the next level.My car was taken in for the front in to be repaired. They did a very nice job and even cleaned the car in and out.Say hello to Bruce at the front desk. He was great at communicating and letting you know what to expect.I will go back!

Lo
Review №39

Efficient and timely repair. Excellent workmanship and communication. Would DEFINITELY recommend to anyone in need of body work!

jo
Review №40

They were very helpful through the entire process. Even helped me when my own insurance wouldnt. I will return.

Pa
Review №41

Awesome customer service and amazing job on fixing my car which was the second vehicle I took there.The first vehicle was my sons. They didnt waste any time trying to talk to me into repairs. They told me they were almost certain insurance would total it out, which they did. The first place I took my sons car never even mentioned it being totaled and wasted a good hour of my time giving me a huge estimate.So thankful this team was honest from the very beginning.

Ka
Review №42

They did a good job on our truck, dealing with the insurance company and letting me know when the truck was ready!! They were also willing to help out when we needed extra time to get there to pickup our truck!!

Gl
Review №43

Carstar Lexington collision is the best shop to have work done on your vehicles they have worked on a few of my vehicles and there top notch, all employees are very professional they aim for nothing but the best service they can provide so if u want the best work u can get Go to CARSTAR LEXINGTON collision they treat u like family. Thanks carstar for taking pride in your work

ti
Review №44

Chase jumped right on my wifes car after I hit it in our driveway. Took it in on Tuesday, picked it up on Friday. Like it never happened. Car looks new! Even cleaned the interior. Highly recommend car star

Be
Review №45

Even though its never a good experience to be involved in an accident, the folks at CARSTAR Lexington Collision repaired my 2018 Equinox with professional care. Thank you, Chase, for your personal attention and speedy repair.Elizabeth G

ky
Review №46

Staff is great! Not only did they fix my truck but they dealt with insurance company and the car rental company for me. Truck looks good as new. Thanks team!

Le
Review №47

Great body shop, great service. Ryan the owner stayed in touch and gave me updates regularly.

Ca
Review №48

The place did an absolute amazing job on my truck. The customer service was great they take they time to talk with you, can definitely see the work to please there customers. I got there 15 min before they closed and the boys where still working! I would recommend them to anyone and I will be going back to get more body work done! Affordable and zero complaints, thanks Carstar for the great job you guys did$

Sa
Review №49

I had gotten in a horrible accident that almost totaled my truck. Ryan and his crew took their time getting everything fixed the RIGHT way. They did an amazing job piecing the truck back together, and the paint was phenomenal, Im so glad I spent the extra money to paint the entire truck!! The staff is amazing and the customer service is outstanding! I hit a deer a few weeks after getting the truck back and took it there and they had no hesitations when it come to helping fix it! I couldnt have been more happy with the work they do! They definitely will always do the work on my vehicles!

Ty
Review №50

Highly recommend this place great people and extremely fast production.

Jo
Review №51

I was hit from behind causing damage to minor parts on my vehicle. From the first phone call to walking out the door with my fixed up car. These guys were great!Ryan runs an awesome shop, made me feel extremely comfortable with getting repairs done, and making sure that I didnt have to worry about a thing.Bruce was a great help when I first called in, and taking care of a rental car.If you need repairs, start with them and you wont have to go any further!

Jo
Review №52

They do fantastic work and at a reasonable time frame

Am
Review №53

Great service! Definitely would use CarStar-Lexington again and would highly recommend to others.

Bo
Review №54

I was particularly pleased with the work done. Wasn’t too happy with promised due date pushed 3 days, caused a substantial loss of revenues since I couldn’t drive (Uber/Lyft) over the weekend. But, the quality of work makes up for it!

Br
Review №55

CARSTAR is awesome! True professionals!

Pa
Review №56

Great service and did great job. Highly recommend!!!

Ro
Review №57

Minor body damage on my 2012 Accord. I was quoted $90.00 by another shop. Whipped into Carstar for another estimate. The gentleman took a look, went for a screwdriver and fixed the body damage in minutes.I thank Carstar for their courtesy and promptness. Id highly recommend them to anyone

Cl
Review №58

I can’t say enough good things about Carstar of Lexington. I have used Carstar more than once recently for auto accidents. Unfortunately it happens when you have teenage drivers at home! Ryan and his crew always offer top level professional service. My vehicles have always been repaired in a timely manner and they have lowest prices in town. No one ever wants have a car accident, but this is great group of people to work when that time comes.

Hu
Review №59

Great job and reasonable.

Di
Review №60

Cant say enough about them. We had a dog with cancer that took a bad turn that morning.They got my husband in and out that morning in time for him to be home for his passing. If it had not been for their quick service and willingness to help us that day, he would have missed being with him in his final minutes. Thank you.

Wa
Review №61

Super pleased with the service provided at Lexington Collision. I saved 42% versus the quote from my dealership for a small repair. Ordered the part without having to purchase the replacement and did the work to the agreed schedule. This is my first review on google but was happy with Bruce and the team.I was hesitant to take my vehicle due to the website not working. However they had 12 reviews and all reviews were 5 star. I did make a call because of the previous reviews. Glad I made the call because the other websites have not gotten back with me yet for the estimates.

E-
Review №62

Outstanding customer centered service!Ryan and Bruce at Lexington Collision Express offered prompt service for my repair needs. I received a fair estimate within hours of my auto being towed to LCE, and Ryans customer centered approach was informative, friendly, and honest from the start. Repairs were completed efficiently, my auto was detailed prior to pick up, and my final bill was less than the initial estimate! Very pleased with LCEs workmanship.Recommend Lexington Collision Express without reservation!

Ar
Review №63

Ryan and his staff were very helpful and did an excellent job. This is a great business to work with! 👍

Ch
Review №64

Awesome experience! Very happy with the results.

Li
Review №65

If I could give them five more stars I would!!! The process was seamless.

Ma
Review №66

Great shop and great work.

Ma
Review №67

Good guys. Great service.

Ca
Review №68

Love the place and GREAT staff☺

ja
Review №69

Amazing customer service and they did a great job in replacing my bumper with OE parts and not cheap aftermarket. Thanks. I would highly recommend Lexington Collision Express.

Me
Review №70

Wonderful customer service, called and less than 24 hours part was ordered, received and installed! Highly recommend.

Bo
Review №71

They do good work.

An
Review №72

Excellent. Professional and great body work.

Ka
Review №73

Excellent work and great customer service. My vehicle looks as good as it did when I purchased it 13 years ago!

Me
Review №74

Always very friendly but professional. We use them for all of the body work on our cars.

jo
Review №75

Excellent ppl and they do great work

C
Review №76

Fast, knowledgeable and excellent quality!

Ke
Review №77

Awesome customer service, exceptional employees!

Re
Review №78

They were very apologetic and concerned. Awsome people

Al
Review №79

Great service and great work!

Mi
Review №80

Disappointed that car couldn’t be detailed, and several areas I asked to be buffed out, we’re not but I understand they were unexpectedly short-handed..

Al
Review №81

Very nice staff

Pa
Review №82

Made my car look new again.

Ch
Review №83

Great work

ki
Review №84

Great people

Ma
Review №85

Friendly and fast service 😀😀😀😀😀😀😀

Bo
Review №86

Super place

Information
37 Photos
86 Comments
4.9 Rating
  • Address:1840 Augusta Hwy, Lexington, SC 29072, United States
  • Site:https://lexingtoncollisionrepair.com/
  • Phone:+1 803-359-9455
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto painting
  • Auto repair shop
  • Car repair and maintenance
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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