I ordered two of the new blue black commander decks from this company via amazon. Instead of shipping the correct deck they shipped the incorrect green/white deck and one of the boxes was open with the deck missing.Avoid at all costs.

Ordered from them on Amazon got really lucky got the awesome scr card and a god pack. Package was in good shape

I ordered some very old Digimon cards. They shipped out a day or two after I placed the order and they arrived promptly by UPS. The plastic still on all items and everything in overall great shape for their age. Also had quick responses to my questions via e-mail.

I ordered the Undead Unleashed commander deck, and you sent me Coven Counters instead. I attempted to return the item and exchange it for the right one, only to have the same mistake repeated. If you cant fulfill the order then you should have the decency to pull the listing! Very unprofessional.

First time buyer. I have a special needs grandchild that asked for this and Grandma dropped the ball...a very important ball to a 6 yr old!! The experience was simple and great. I will be back, next time a few days sooner but nonetheless!!

Your merchindice is always top noch and every thing comes in fantasic condition

Excellent customer service, great selection. This is definitely the best place to shop for toys! I would definitely recommend it to family and friends!

Great service. Item as specified and hassle free delivery. Excellent all round thanks. Bears collection is complete!

I love these people. I always order my singles from them

First time order from a referral and got them so fast! Love the presentation too!!!!!

Best service. Delivered perfectly!

Bought Pokémon cards from Amazon through them and got a tampered pack. Be cautious when buying

Website very easy to navigate got an email within minutes of placing an order waiting for my order everything went very smoothly thank you

Package was fine. And the toys were from indeed roblox. 5/5 website will order again from here.

Theyre delivery time is insanely fast, and their customer service is top notch. I think I will exclusively buy from them from now on. !

Fast shipping, amazing staff, and a veritable pantheon of merchandise.

Items were sent in a well protected envelope with proper padding, really happy with my order thank you

Great Service! will use again. Thanks for a nice service.

5 starrs for superb service.

Super fast shipping, factory sealed (undamaged) products, great prices, early preorder listings.

Order over 3k worth of ETBs and the items were sent in grrat shape and packaged nicely.

I ordered a preorder for 2 funko pop figures.They came ahead of time,good price and good packaging.Would definetly buy from this store again.

I want to say if youre interested in any TCG games this site is PERFECT for you

I had an issue with a recent order that was professionally and efficiently resolved to my satisfaction.

Ordered an item on a friday and got it in the mail by monday. These guys are great.

Love ordering from you guys . Always get our items in perfect condition.

Ordered a Folded Space insert for Concordia on Amazon from Burning Tree. I open up the box upon arrival only to find that all the pieces have been punched out and are missing. Only the punch frames remained and no instructions. I got scammed. What kind of person in the board game community would do this?

Horrible do not buy from them they sell used damaged products and try to sell them as “New” in box and unopened. I bought a Marvel Legends Helmet from them that wasn’t only damaged but covered in scratches and the back plate wouldn’t attach. They put new tape on the box and that’s about the only thing that was new. If I could give them zero stars I would.

Ordered from Amazon and received a tampered Booster Box. Plastic wrapping was cut in the middle and assumed it would be from them opening the case with a blade. WRONG.The entire box was resealed packs with zero effort put into it. They are taking all the valuable cards from the booster packs and putting in random items worth nothing. What a shame.I will be contacting every single distributor of TCG until I find out who is supplying them to let them know they are defrauding their customers.They have zero business being in the TCG arena.

Loved their selection of binders. will be ordering again

I ordered the new chilling reign collector box and they sent it in a shipping bag instead of a box etc. While the cards seem okay I havent checked inside the packs the collector box is all dinged up due to having no protection, Ive heard of other people receiving ruined cards due to this as well. While they are $1-$2 cheaper than their competitors, proceed with caution if you buy from them, personally in the future Im going to go with a company that properly ships their products for a meager extra dollar.

Thank you for the binders, my sports cards will be protected now

Loved the customer service, super quick and easy and very very kind.

Very happy with all the gaming supplies I ordered☺️

Ordered some ultimate guard boxes and they came on time

Easy shopping,Fast delivery and good service. Nothing more to add.

DO NOT BUY FROM WALMART, ORDER FULFILLED BY BURNINGTREE TCG!!!Scam company. Hope they go broke.Bought a box of vivid voltage to find out my Vcards were from battle styles. Box seal was sketchy and packs were resealed. They should go to jail.Update: reached out to them for refund and claimed they said my order number wasn’t even in the system. Walmart also did nothing to correct this. I guess I just mysteriously lost $140

Helpful customer service, great prices😊

I purchased a vivid voltage booster box from them. The box came damaged and the packs were obviously resealed! The plastic wrapper around the booster box wasnt even sealed, it was loosely wrapped around the box to make it look like it was sealed. Do NOT do business with this store. Frauds, scalpers, and scam artists.

These people should be taken out behind the barn. They are scammers and 3rd party sellers on Walmart.com where they 200% mark up items and scam kids out of hard earned money.One day Karma will get you Burning Tree Games.

After seeing all these reviews, I was hesitant to order from their website. Their order system doesnt help you track your packages at all, so the package just showed up on my doorstep one day. The wrapping of the contents was damaged, but the contents themselves were OK. I wouldnt recommend buying from here if you have other options but I did end up receiving my product, so it wasnt a terrible experience.

I bought 2 items, but only one showed up. I messaged them on different platforms but no response yet. I am sad I didn’t see all these bad reviews or else I would’ve not ordered from there. BUYERS BEWARE!

Purchased items. Boxes were tampered, packs missing energy cards and some cards upside down. Anything of potential value was swiped and repacked. Do not buy from here or their online marketplaces like tcg.

Items were great and everything arrived quickly.

My pokemon arrvied in good shape!

BTg is the best for all new MTG items!!

Great job shipping, item came in good shape

Items arrives on time. Great!

I ordered product from this store on Amazon and I thought they would ship the item that day or the next since they created a USPS tracking number for it. After checking Amazon kept saying it would arrive in about a week. It is going on the 3rd week and Burning Tree Gaming has still not even shipped the product according to the USPS site. I have reached out thru several channels of communication (save for calling directly) and have not heard anything. I gave them until the end of the week to get the product in my hands. I realize we are still in a pandemic, and there are some delays, however I order several things and have NEVER had a problem with any other supplier. If I could rate less than one star I would. Communication is key when dealing in customer service. If they would have responded and at least tried to fix the situation the rating would be higher. Honestly it is not the delay that bothers me but the lack of communication. If there were valid reasons for the delay than at least communicate why. But to not ship and not communicate is unacceptable.

Helpful customer service, great prices!

These people charged twice what the normal trainers toolkit was and posted pictures of Marnie packages on Amazon. They were messaged to confirm they were supplying Marnie packages, to which they confirmed they were, and delivered a 2021 trainers toolkit which was an entirely different product. These individuals intentionally defrauded numerous consumers and will not return communications to even begin remedying the situation.

I order some TCG accessories from Burning Tree and got them within two weeks. Out of three items, one was out of stock and they refunded and resolved that quickly. I ordered direct from their website and not through amazon or tcgplayer. Im pleased on how well they did with my order and would recommend them.

Update: ordered their dragon shield fully sealable sleeves and they sent me the perfect fit ones.Ordered a box of Strixhaven from their Amazon store and ended up getting Pokemon box. When I contacted them they wanted me to pay out of pocket to return the items before they would send me a new box. If they would of covered the cost of shipping it would be fine or if I didnt live in Guam where is costs more and takes more time to ship to them.Then I ordered a 3inch binder from them on TCGplayer on the 15th and it still hasnt shipped according to USPS tracking.

Ordered from them online and then told nearly a week later they were out of stock on the item. A bit ridiculous I have to now wait for my money back because youre unable to keep track of your inventory. Would not recommend ordering from this business.

Order with confidence, these guys are great

If I could leave no stars I would. I have spent weeks going back and forth about an order I placed with no solution yet. The cards arrived damaged and are still in the original packaging yet they dont want to do anything about it for such a simple fix.

Very happy with their service and speed!

A great place for impressive games!

Scalping losers, they are on Walmarts online store. They are the reason why Pokémon cards are outrageous. Pokémon is for kids, stop ripping families off.

My order arrived tampered with. Sent in emails. Made phone calls. The experienced magic player spoke very rudely and made it obvious he had no time for me by hanging up mid phone call. Dont give them your money; theyre too busy to make sure their orders are right. With a box this expensive, youre darn right I want to make sure everything is copacetic. Heard too many horror stories about tampered-boxes.

I love pokemon, ordering again soon

Thank you for the fast order

Awesome mtg stuff gr8 prices

My order arrived quickly and as expected!

Feel like tampering may be involved. Ordered a booster box and had slight tears in the wrapping. Gave them a second try with another booster box same incident. Really bad pulls for on both accounts.

They have a wide variety of back issues and new stuff.

I placed a $90 order online that went missing during shipping. They refused to file a claim with USPS and would not refund my payment. They have terrible customer service and will not do anything to protect their customers or shipments. I would avoid shopping with them at all costs. I have lost $90 and hours of my time trying to get this resolved. They are thieves!

Fair pricing of products, good shipping

Grading is done properly, fast shipping

Didnt send me my full order and ghosted me when li contacted support

Good job, came safe

Tried to order some card sleeves from burning tree gaming through amazon. I understand that there are many issues with shipping at this time, however Ive waited a month for my order, plenty of extra time. Now when amazon is saying that my package is may be lost and I should request a refund, Burning tree is brushing me off and refusing to send a replacement or a refund. to make is worse, when I try to leave a review about their poor customer service and refusal to offer a replacement or refund, they strike down my comment saying The fulfillment issues associated with this order were not due to the seller. Im not saying they didnt ship the original product, Im saying Im very dissatisfied with my experience and their customer interaction.

Great Service, Arrived Safely🙂

They got back to me fast when inquiring about a product.

Scummy trading card flippers. Dont give them your business.

Best seller online for pokemon

All of the items i pre ordered arrived on time

Burning Tree is great for any and all supplies

Good item, will return to seller

Nice service.

Happy with my order😊

I ordered a bunch of things and always come back

I emailed about a purchased product that did not arrive and they completely ignored all of my emails. They are a scam.

Orders are coming in shipping bags. The shipping bags are not holding up and product is damaged (cards bent, packaging ripped/cut). I contacted Burning Tree Gaming and they wanted me to return the product at my cost. They even admitted that one of my booster boxes arrived to them cut open from their distributor, yet they sold and shipped it to me. They were un willing to right their wrong. Damaged product was $600 plus dollars in merchandise, very disappointed!

Purchased a Mandalorian Funko POP through Amazon and when I got it the box was torn so I had to get a replacement. When my replacement arrived it was in worse shape than the first one and had to return that one as well. Very disappointed that they even let those items leave the store. If I could give a 1/4 Star Rating I would!!

They did a good job

I ordered four 2-packs; received four 1-packs. I emailed about this, no response. I waited more than a bit because I got sick, but never received a response. So, after finding no number on the website, I googled the addressed and I called the physical store. I spoke with Ryan who said hed put the missing four in the mail that same day. I never received them.

Great service!

Love BTG!

We love BTG

We love pokemon

Burning tree is my go to for all gaming needs

Best customer service ever! Highly responsive, knowledgeable about the products they are selling, and quick to ship. On top of that, they have the best prices on sealed product and supplies that no one else can beat. Id give more than five stars if I could. Thank you!

Great Service, Arrived Safely

Quick shipping, good box

Package arrived, 5 stars

Quick, easy shipping.

Superb service!

Where to start from, seller did not include in the initial shipping cost the import taxes, without me knowing that. So when the item came I had to pay extra to an already very high postal cost. Being honest after seeing that I realised sths not going well and what a surprise, the item I had ordered and PAID for was not in the correct quantity. Ordered 4 received only 1. Definitely avoid this seller.

Burning Tree did a great job!