Placed an online order for in-store pickup and when we arrived it was ready and they helped us fine it very quickly despite their busyness and the number of people waiting. Very nice staff, order was correct and tasty. Great location!

Staff was nice. They are just so busy, sometimes they dont even look up. I do appreciate their commitment to their jobs.

They are very nice, but painfully slow. I waited almost an hour in the drive through. It was a Sunday morning so I imagine that is one of their busier days, but I was still surprised by the wait. Plus the inside was closed. I would go elsewhere if in a rush.

The staff is always friendly at the drive through, and I appreciate you can customize your beverage any way you want: double-blended iced coffee with cream and 2 Splenda. They dont even flinch.

I walked into Starbucks today like a sobbing idiot. Today is the birthday of my best friend, my dog who passed away in February. I uncontrollably sobbed at the register and Frank knew exactly what to do. He suggested a drink and I nodded. He suggested a scone and I nodded in approval again. After I paid he gave me a high five and said “you got this”. Thank god for beautiful people like Frank in this world. I appreciate you sir. Thank you for your kindness 💛🐾

Employees are rude and lack clear communication skills. Had a barista ready to take my order and then another employee abrupted my order and yelled at him to do another task other than take my order. Got a half hearted apology when she realized how rude that was. I understand stores are busy and Ive worked in retail myself in the past but that was not the way to handle a delegation of tasks. Then, I decided to change my order and apologized for the inconveniences and was met with a dismaying disregard. Im over there standing... Okay do I need to do anything? No you were getting a more expensive drink so now you dont have to do anything. Me: okay so do I get a refund. Cue a back and forth exchange where she finally clearly states that she meant to say that my new drink is more in price... Hence why there was nothing for me to do. Like at least say that to me the customer instead of me trying to get a cue in of whats going on. When my order was finally ready I didnt get addressed by my name like literally every other Starbucks location does.

Ashley is such a great employee! I come here frequently and buy multiple drinks at a time and she is always so nice and remembers your name making experience even more personable! She should get a raise and a promotion!

I have gone to the store repeatedly with my wife. Every time I go to this location they tell me theyre out of product. If you want actual Starbucks drinks I would suggest going to the Big Oak location where they actual keep up on their supplies and products. The Langhorne location needs to be learn from better stores on how to please their customers.

Our drinks and food were great and the mobile order was ready when I hot there.Staff was good.

The worst service. I made an order online through the Starbucks application. The drinks werent correct, but they were right on the printed stickers. The workers were rude and not friendly; I have to show them all my orders on the phone because they didnt believe me extra 10 minutes waiting. The coffee cups dirty, and the color of the dirt on the cup its not much green tea.

Cold Brew Coffee🧋is my new thing.. Recommend going here.

Took forever to get my beverage although it was good the service was poor

Brian and Jordan were kind, professional and accommodating at the window!

One of the better looking and efficient locations.

Not saying hello or responding to my thank you, but the coffee is exactly as expected - thats what matters to me

Drive thru line takes way too long and you can’t even order ahead for this location!! Waiting at least 15/20 min MINIMUM just to order. Smh

Great location! Super friendly staff. I love to sit and do work or play board games.

Lovely store with professional service

Love this place my drink is normally always accurate just hate the long drive thru line.

DT Line is usually so busy. Drinks are normally good . Staff is friendly. But I’m giving them only 4 stars because the store is never opened on time .

Its my Birthday (6/28/83), I awoke to find my GF had stopped and gotten me a Chai latte on her way home from the gym to surprise me.I just took the kid off to stir and drink it and its only 60% full!!!! I dont frequent Starbucks and after this birthday disappointment I wont be becoming a regular. Ill just go to WAWA.

Its Starbucks ... Of course its great! I love their offerings, especially seasonals!!!!Staff is almost always pleasant in most locations throughout USA ... But I do miss seeing the same baristas and getting a more personal experience.

Great spot for an appetite of any size. Ill return with my friends. Bring your appetite because portions are large. Ambience reminds me of Colorado Springs area.

Employees are ignorant the place is a mess, one day I got a coffee and in just a few hours a cold came that lasted over a week I will never go to Starbucks again they’re trying to make you sick

Nice Starbucks. Parking is a bit odd, but location is pretty convenient. Service is good.

I love this location!! The staff are always so pleasant and accommodating, especially jasmine she’s great and always so bubbly! Would definitely recommend stopping by if you’re in the area.

Good luck getting a coffee the same day you hit the drive through. No matter what day or time the line is insanely long. You wait over 20 minutes and only move a spot or 2 which is insane and makes absolutely zero sense. Whatever the issue is needs to be fixed. How does it take that long to make a coffee?

Took 30 minutes to get from the end of drive thru to window to getting my drink. Waited over 12 minutes at the window watching shift change and no one even saying hello or we will be right with you. Terrible.

Quick, makes good frappichinos

Ordered on mobile app on my way to work. My drink order usually takes awhile so I was attempting to be mindful by ordering ahead.I ordered a VENTI blonde roast pour over and bacon egg bites.When I get there (10 minutes after my pick up time) nothing is prepared not even the eggs!The girl at the counter asks me what I ordered and she tells me there is a national shortage on blonde roast and offered me a Pikes Peak. I accepted reluctantly.Now I have to wait for something I didn’t even order and she hands me a grande instead of the venti I ordered.I understand that 6pm is a busy time I just wish that it hadn’t been so time consuming for something I didn’t even order. I also wish that instead of asking me they could’ve had my order ready and said “hey we’re out of blonde roast but I made this instead” I would’ve been more satisfied because the entire point of ordering ahead is to save time for everyone. Just a suggestion.This Starbucks always seems to be pretty swamped around 6pm. Maybe they need to reevaluate the staffing grid to better manage this busy time.

Updated review 8/16/19The floors are always dirty. 😒 It doesn’t appear that they sweep or wash them daily.Cold Brew Coffee fresh on tap at this location. Tasted pretty good. 😀

Really nice that work there however Im sure its not their fault their drive through can be an insanely a long wait.. example of today.. 7 cars online took 30 some minutes to get 1 drink 😢 however my daughter is no place else but theyre stuff is amazing

Starbucks was good as usual. I had the bacon eggs bites and a Chai latte. Both were done to my request.

Came here three times this week. Each time my drink was made incorrectly as well as my pastry. It’s frustrating because your paying $5 bucks for a drink. Take the time to make it correctly please.

The worst Starbucks around

They always run out of their Dragon fruit

Love the caramel macchiato

Quick service, nice people. Good coffee

The worst part about this place is the absolutely terrible and poorly mannered customers. learn how to follow rules especially during a pandemic!!!!!!!!

Such great service! Amazing and kind staff! My order came out way quicker than I expected! Love love love it

Its a little dirty, but good overall, service is great, location is good too.

Any kind of cold brew with salted caramel foam... Half foam, half cold brew... Bangin!

Always love my drinks here!

Waited for my medium coffee for more than 30 minutes!! Turned out they forgot about me and it weren’t that busy in there. 8 people making medium coffee for 30 minutes. This is just ridiculous. No sugar or napkins whatsoever.

Chick taking the orders was clueless.. took her 5 attempts to get my drink correctly. Still wasn’t correct when she read it back to me. Then I get back to work to realize, the food items I paid for were never given to me. 3 stars for the drinks 2 stars taken off for the staff

If it helps there are big traffic 😭🤣

This location is really slow and disorganized. The first time I was here they lost my order. The most recent time I visited, I ordered a pretty basically drink and it was made incorrectly. Both times I had to wait over 20 minutes to get my drink and both times I had ordered ahead. Skip this location if you can!

Great place! Great customer service!

Good but the line was very long

Incredibly rude staff who complain about you right while youre still in the drive-thru. They refused to give my friend and I our change back of $0.87 which isnt a lot, but as a college student, money is still money. Three female Starbucks workers verbally attacked my friend and I, saying were ridiculous for wanting our change back and how their is a coin shortage. Yes, we understand theres a coin shortage but there was no clear sign and the man taking our order did not tell us he wouldnt have the full amount of change to give back. Instead, he takes my $10 and as he hands me back the change I was owed, tells me he cant give me the $0.87 but asks if I still want the full amount back (obviously yes, what kind of question is that?)He then talks to his other co-workers for help and they start yelling and making fun of my friend and I for wanting the $0.87 back. Did I mention, there is a tip jar in front of the window filled with coin change and dollar bills. They have no issue taking tips from customers and are very concerned about losing their $0.13... but cant give me $0.87 back? Makes absolutely no sense!Also, two of the girl employees were not wearing masks as they gave us the biggest attitude. Correct me if Im wrong, but isnt there a virus going on? Shouldnt Starbucks employees be wearing masks? Not to mention, there is a huge line behind us and it takes three nasty employees to tell us there is a coin shortage. Why do we need three people yelling at us? Another thing, my friend and I were nice about the whole situation, offering to give $0.13 after they flipped out on us, to make it easier to give us a $1.00 instead of the $0.87. My friend took too long getting it, apparently, so the one girl freaks out again on us and says, Here, just take the dollar! Throwing the change at us.I will never go to Starbucks again, specifically this one. (The one on Lincoln Highway in the Langhorne Plaza next to At&T).Starbucks is a company that strives to show diversity and have a friendly atmosphere to everyone, but THIS STARBUCKS CHOSE TO BULLY AND RUDELY ATTACK MY FRIEND AND I FOR WANTING OUR CHANGE BACK. Personally, if I had a tip jar filled with change and didnt have any in the register, I would do this crazy thing and use that change to help give back the proper amount of change to every customer. The customer service is pathetic and disgraceful at this Starbucks. Not to mention, a 30 min wait in line for a harsh attitude from employees and having to beg for change back, all with two employees not wearing their masks. Im mind blown. One of the worst experiences my friend and I have ever been through. Were going to Dunkin Donuts from now on..Starbucks is too over priced and filled with snooty employees. Honestly, this place deserves 0 stars. I hope they hire better people and work on their customer skills asap.

👇ONE OF MY BIGGEST PET PEEVES!👇My total was $12.44. I handed the girl a $20 and she quickly pushed whatever button, the drawer opened, and the screen indicated my change, $7.54. I said I have the 44 cents. She said thats ok I dont need it. I said again, while holding my hand out with the change, here I have the 44 cents. I could tell she was nervous as she wouldnt look up at me and franticly counted loose change. I said here, take the 44 cents and just give me back $8.00. She asked if I was sure.Cmon! Whats happening in this world that retail associates regularly rely on that register and dont take the time to learn how to count. Coffee was overpriced as always but satisfying.

Loved interacting with the staff, the store was well kept and clearly marked for pandemic concerns. The set up for the drive-thru was a mess though. Not the best parking lot set up either.

I waited 50 minutes to get my drink on a Saturday morning. 50 minutes!It takes less time to go to a restaurant, sit down, order, eat, pay and leave.The 4 baristas are totally swamped and cannot possibly take care of the walk-ins + drive thru + mobile orders. There were dozens of drinks ahead of me when I ordered mine.The mobile orders should be a separate station or they should just stop offering the service.

I went for my daughter and her friend the drive through was certainly not designed for full size truck probably fine for cute little cars

Going inside and seeing that there are almost constantly 2-4 people on bar making drinks for mobile orders, drive thru AND cafe drinks is mind blowing. To also see that drinks are being made in the order theyre received is incredibly amazing! Masks being worn at every moment their baristas are in the store. I normally go through the drive thru just for convenience- I know how many people are in front of me and I naturally assume if theres more than one person in the car multiple drinks are being ordered. For constantly having lines and making drinks multiple at a time this store is amazing. I understand the rush to get drinks and leave and with that I think utilizing the mobile app starbucks offers would be a better idea for those not wanting to wait. It also tells you your order will take 10-15 minutes depending on the time of day! They have always been quick to fix LITTLE mistakes for me and I love coming here.

Every time I have come to this Starbucks the employee taking orders and handing orders out at the drive through have been grumpy. The Starbucks drive thru in newtown is so much better it is almost worth driving farther from my house for nicer service. Also, last time I was here the drive through lady was wearing her mask under her nose. Considering the current situation, that is unacceptable.

Got my birthday drink and Ham and cheese croissant! So good! :-)

Horrible drive thru asked for a toasted bagel and they put the whole bagel uncut into the toaster and that’s what I got for my bagel with the side and cream cheese super lazy

I was so full. It has a good feel to it.

Great coffee. Got my birthday coffee fo free, cant beat that!!!

My daughter Shauna works there and saves us the coffee grounds for our garden. Usually my husband can pick up the bulk grounds when she gets off work. Long story short, Shauna had already left and Joey not only offered to go get the grinds but he helped my husband put them in his truck. Im am so thankful for the used grinds but to have a perfect stranger help my handicapped husband was beyond amazing...STARBUCKS FOR LIFE!

Nice to finally have one close by. Very friendly staff and not busy for now.

Horrible. The reason we go out of our way to go to another Starbucks. This one get the order wrong every time. Went twice today same order couldnt get it right either time. Reminded me why I dont go to this one

Jasmine was extremely rude and should not be working in customer service. I ordered coffees for pickup, sign outside says to call the number on the door. I did so 6 times, no answer. I caught an employee’s attention who came to the door who proceeded to tell me to call the number. While keeping a safe distance (over 6 ft), I explained I tried calling several times and gave her the name for my order. Instead of trying to help, she starting arguing me with about how I just needed to call back then. She closed the door in my face, walked back inside, THEN finally answered the phone. I understand it’s busy but it’s work, there’s never an excuse to be as rude and dismissive as she was.

I love starbucks. This store has gone down hill. The staff just keeps leaving so they cant stay open. The cafe wasnt open so I waited in line for over 25 minutes 2 separate times. Once they didnt either item I wanted. Second time they only had one item. So I had to sit in line for nothing for a total of over 1/2 hour. I got told items were damaged on the truck.

Awesome place. Very accommodating. Perfect ice to drink ratio and if you want less they will give less.

No clue what happened to this place! Used to be really great with wonderful, attentive baristas. Mornings are usually the expected hiccup, with the morning rush, however the past recent times I’ve gone I have been met with the cold shoulder. Even when I try to be nice & friendly, like I normally am with the baristas at my go to store in Warminster... I’ve been ignored & just treated like a nonexistent entity?? If I’m waiting for an obscene amount of time for a singular item I kinda just thought it was common curtsey to ya know, give a simple quick hello?Afternoons are even worse, to the point where they get orders wrong & hold up the line due to lack of paying attention to drive through (everything was done, waited just to pay while they were doing something else). The standard to this place has dropped astronomically. It’s ridiculous, I’d expect this kind of stuff from McDonalds. Like it makes no sense for this wait to be 20-30 minutes just to get to speaker & then wait another 5-10 minutes at the window? Just for a warmed up pastry? No sense. None.UPDATE 10/12: don’t go to this place! They ignore COVID mask regulations & straight up just do not care about their freaking customers!

Great service, friendly staff and best green tea lemonade ever

Great snacks and muffins. Great coffee and tea. Relaxing.

Tara was very rude while taking my order. She acted as if I was wasting her time, and ignored and talked over me. I asked for liquid sugar in my iced coffee and she asked how many, a question I’ve never been asked before. In my experience when you ask for sugar you get a predetermined amount based on the drink size. When I told her this she responded with “whatever, I’ll just guess what you want” in a rude, sarcastic tone. She also took my order incorrectly and added cream to my order. The young lady at the window at noon on May 20th was very nice however and quick to correct Tara’s mistake. Also called to speak with a manager about the incident and nobody answered.

With an average of only two people on bar making drinks, and the amount of orders from mobile, drive through, and cafe being one of the highest in the area, this location does better than most I’ve been to. Chances are the reason the line is slow is because your 10+ step drink takes a minute

I hate being this person but I have to share an experience fo anyone who is at a high risk for covid 19. Usually we have a great experience here. We go through the drive thru often (we have small children and a dog usually with us) and have never had any issues. Today we decided to order pick up as the drive thru lines have been a 20+ minute wait and we saw that they were following state guidelines for picking up in store. When we got there we saw people going in without masks. My mother is at a higher risk for coronavirus so we called in and asked if someone could bring the order out. They were clearly annoyed (which is understandable) but they agreed to leave it on the table outside. A tall blonde woman came out and actually held the door open for a couple who weren’t wearing masks and didn’t say anything to them. She was exceptionally rude when my mother thanked her for bringing it out. She ignored her thanks and told her to go through the drive thru next time if she didn’t feel like going in. I completely understand with how busy it gets and we would’ve gone through the drive thru but we had already ordered for pick up with the expectation that the sign posted on the window about masks was being enforced. Again, normally there are lovely people working there and I’ve actually never seen this woman before.

One of the worst star bucks I ever been too. They never have nitro brew either, they say the same thing every time It’s broken and it’s probably never gonna be fixed. Don’t waste your time here.

Typical Starbucks.

Such a great experience. Friendly staff and incredible coffee. Karly was super nice and helpful! Thank you!

I like this starbucks but the drive through is always sooooooo sloooowwwww

Super busy.. I was inside waiting for my drink, my 9 year old son sat down as we were waiting the 10 minutes it took for the drink to be made and they told us we weren’t allowed to sit.. we were waiting for our food and we weren’t allowed to sit the 10 minutes it took for them to make it.. she was rude

I went through the drive through and there was a very long line, however the staff were extremely nice and very accommodating in regards to the wait. No problems with the order so Ill be through again!

Great drive thru... consistent

Avoid this location. My order is always made incorrectly here. Take the extra few minutes and go to the location near Kohl’s they never disappoint.

Busy Starbucks. Would like to see some changes to the drive up Que to help expedite Mobile orders. Maybe adding one just Que just for Mobile orders. Other then that, staff friendly, drinks are hot. And they do work as quickly as they can.

Unique place in the USA, only here you can sit and study. i wish here is open 7/24

When I got there at 9:30 today (5/13/2020) the line was super short which is unusual as since they have closed the lobby due to COVID-19 its always been super long (ive counted 20 cars in the line more than once) I ordered my drink and a sandwich and croissant when I got to the window they were super slow but all in all it maybe took 10 mins in the drive thru. Got to work 2 mins away and realized they gave me someone elses order for one of my bags. I tried calling but no one answered so I looked at the store from my work and the line was still super short so I went ahead and hopped into line again (it had maybe been 5 mins since I left the window) I told the guy at the ordering section what had happened and he said the sandwich was still there so they would just hand it to me when I got to the window. It took at least 15 mins just to get from the ordering screen to the window because the staff was so slow. Everyone prior to me whos order I saw had one drink and half of them were refreshers which are super easy to make. When I did finally get there they said the sandwich had gotten cold so they threw it out and they didn’t have any more of that sandwich left. I got a refund for the sandwich but its ridiculous that they threw out the sandwich knowing I was in line waiting for it. I would have taken it cold or they could have popped it into the oven if they issue was that it had gotten cold. This specific Starbucks isnt worth the money or the wait.

Todays salted foam was just right👌👌

I love this Starbucks the service is the best and theyre always fast and friendly

Staff was super busy but still extremely pleasant!

I waited in line for 20 minutes just to be told when I got to the microphone that they were completely out of food so I have to stop somewhere else very disappointed

The coffee is amazing! Nice employees 👍

They close and random times, whenever they want. You never know when they are open, it’s ridiculous. Update your hours.

As usual, the Baristas are extremely friendly. For whatever reason, drive through traffic is seen as more important than foot traffic, perhaps because many who walk in are in no hurry and are staying for a while. So, if you walk in, plan on waiting a minute for service, even if there isnt a line! The biggest flaw with this Starbucks is the store design. If you want to use a cell phone, plan on walking outside as the store has a very weak signal (Ill blame it on the roof) and calls get dropped rather easily (which is ironic since they are next to an AT & T cellular store). Other than that, great staff and coffee.

Excellent. Clean and the staff is friendly. 5 Stars.

Caramel mocha and breakfast sausage wrap...

This is absolutely the best starbucks around. I have been going here a long time and everyday. What makes it the best is the crew that work there. They are absolutely the best. Super friendly and treat you like you are more than just a customer. Especially Joesph and Felicia. A few I dont names. I go through the drive thru alot and with the amount of cars they have sometimes they do a fantastic job. I wont go anywhere else. Thank you to everyone there

I love this Starbucks. Everyone is so nice!

They make the best Green Tea Latte hands down compared to other locations. Staff is very friendly and indoors is very clean.

I used to love coming to this Starbucks, but recently they’ve been messing up my orders left and right. When I just tried to call the phone number listed, I got a message saying the voicemail box has not yet been set up so I can’t even talk to someone. I ordered a chicken and biscuit sandwich and my sandwich has bacon and sausage on it. I don’t even understand how that gets messed up. The other day I ordered a vanilla latte and ended up with a green tea latte. I didn’t notice these mess ups until I had already left the parking lot and was not turning around which is why I tried to call to find no success there. I would not recommend this place to anyone.

Loved the egg bites.

Consistently polite and friendly service. Clean dining area. General manager is a true leader that works the counter like any batista. He sets the tone for friendly, professional service.

Friendly, funny staff. Can be a bit chilly. A popular spot for homework, coffee dates. They always get my orders right.

They messed up on an order once. I told them about it the next time I was there and they made it perfectly and gave it to me for no charge.