user
Verizon Authorized Retailer - TCC
165A Levittown Pkwy Suite A, Levittown, PA 19055, United States
Appearance
Verizon Authorized Retailer - TCC

Comments
Br
Review №1

If you open the dictionary and look up the word exceptional, youll see a picture of Matt. This man was articulate, educated, patient, and most importantly had a good personality with a great sense of humor! For the love of God please give this man a raise! This guy breathes customer service, and could sell water to the ocean.

Sa
Review №2

The salesman was very nice and helpful. I have had Verizon for years and have paid my bill on time every month but I wanted a Galaxy 9 or 10 and it was just about more experience than the new models.

As
Review №3

Went in to upgrade my phone at the levittown location and had a great experience with bj! very knowledgeable associate who took time to answer my questions and went to great lengths to make sure i was happy and comfortable with my new phone. thank you bj!!!!!

He
Review №4

I only go to this one because its literally 2 minutes from my house. But I use to always go there because they were so knowledgeable. Not now, I know there is one guy that is always there when I go there and he doesnt really know much at all. I dont understand why this happened.

Ma
Review №5

Great store! Tyler is a pro...took the time to answer my questions and transfered all of my data to the new Samsung S 20. I spent 2 frustrating days and a waste of my time attempting to activate the S20 with Verizon online support.

Mo
Review №6

Matthew was awesome! Helped my husband and I get our phone plan and was super fun to chat with and very knowledgeable! He’s great!

Ch
Review №7

Tyler at the Verizon store in Tullytown is amazing! My husbands phone stopped working, and he needs it for work. I took it to the Verizon store on Bristol Pike in Bensalem, and the man who helped me was rude and unhelpful. I left there and went to Tullytown, and Tyler spent a full hour working on the phone. He got it working enough that he could make and accept phone calls and texts. He got no commission, no pay of any kind, but he worked on the phone all that time! Thank you so much Tyler!

md
Review №8

Just came from the this location and bought my first smartphone. Matt was amazing. He was really helpful and patient. He made the experience stressless and pleasant. Great customer service.

dj
Review №9

Nice dudes. Not pushy. Hooked me up and forgave a small balance left in the exchange

La
Review №10

Went there today because my phone will no longer hold a charge. Was told I would have to go to an Apple store to get a new battery. I had to ask the salesperson about upgrading my phone, to which I got a flippant response like”you can just pick one out and pay for it over twenty four months”. No offer was made to assist me beyond that point. I would have been more than interested in picking out a new phone but the salesperson immediately turned his attention to something on the computer screen that seemed to hold his interest more than helping THE ONLY CUSTOMER IN THE STORE. I have been an extremely long term Verizon customer and now instead of maintaining me as a customer and possibly making even more money off of me you may have lost me as a customer entirely. For a company that prides itself on customer service you failed miserably today.

BR
Review №11

If you have verizon then this store is your place to get cell phones and accessories for your phones. They got cases and plugs and all sorts of stuff here. You can upgrade your old phones and get a great deal at this verizon. Parking is plenty and the workers are helpful.

No
Review №12

Amazing value, even better service. Walter did an excellent job at educating me on the newest technologies!Id strongly recommend this location to anyone who values great service!Ask for Walter!

Is
Review №13

The place seem nicely organized and most of the staff are really friendly and willing to help you.

Jo
Review №14

Good old selection of the latest phones you expect from Americas best wireless carrier. You own the lines, you set the priority...word to the wise.

Ha
Review №15

Great customer service and great experience!

Al
Review №16

Love coming to this Verizon store. Staff is wonderful and helpful. They are always patient and knowledge.

J-
Review №17

The manager is the best. Walt and Andrew are really cool.

Os
Review №18

Store is horrible. Waiting an hour!

De
Review №19

They were able to solve a difficult technical problem when no one else was able to. THANKS TO ANDREW, ***** 5 STAR ***** TROUBLESHOOTING WORK !!! THE BEST !

Sa
Review №20

Always very polite and helpful. I wouldnt go to any other Verizon store.

Da
Review №21

Walt did a Great job helping us with a new IPHONE

Ma
Review №22

Walt really blew me away with his knowledge and customer service! Will definitely recommend him to friends and family.

Jo
Review №23

Great

ph
Review №24

Had 2 bad experinces with tho company .dont use this store they will tell u any thing u want to hear then not live up to there word

He
Review №25

Excellent service by Justin

ro
Review №26

This is the worst Verizon store Ive ever been too. They always give me the run around. Never go to them. Theyre absolute garbage and pathetic!!!!

Li
Review №27

Great people

Th
Review №28

Getting a new phone.

Jo
Review №29

Always a struggle.....

jo
Review №30

They do not serve well

Information
16 Photos
30 Comments
4.2 Rating
  • Address:165A Levittown Pkwy Suite A, Levittown, PA 19055, United States
  • Site:https://locations.tccrocks.com/pa/levittown/165a-levittown-parkway.html?y_source=1_MzIzMjI2Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 215-547-3115
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations