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AT&T Store
1507 Lincoln Hwy, Levittown, PA 19056, United States
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AT&T Store
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E.
Review №1

Outstanding Customer Service!!!Thank you very much, Rock and your amazing team, Manny and Orcasio, for your outstanding customer service and excellent consulting when you assisted us in changing/upgading to new mobile phones! We truly appreciate your patience, professionalism, and expertise! Even when things get busy, Rock and his team always take care of each customer in unprecedent ways. In addition to their knowledge and professionalism, all have a wonderful sense of humor and positive attitude towards their customers. Great team spirit! Being highly satisfied with the quality of service provided by Rock and his team, we are very happy to recommend this AT&T store to everyone!!!

Je
Review №2

Rock and Manny provide exceptional service! Best experience in a cell phone store ever!I’ve made three trips in the last week. Once to buy the kids phones, once to get help with family sharing, and again to transfer mine and my husband’s phones to AT&T. Every time I came in they they were beyond helpful. So happy this store is right around the corner. Thanks guys!

Vi
Review №3

I went into this at&t store with my mom to fix a voicemail issue we were both having. The service was fast and efficient. The employees were very friendly and polite. Our issue was resolved very fast.

Al
Review №4

Mannie spent all the time necessary to fix my phone issues on the spot. Knew everything about anything I had questions about. Great staff too! Easily couldve spent another hour or two talking sports with these guys. Thanks!

Sa
Review №5

My husband and I went to the AT&T in Levittown and the customer service representative, Mannie, was beyond exceptional. We walked in during the early afternoon and knew exactly what we wanted and Mannie took care of us right away. During the 2 hours we were there at least 7 other customers walked in and he simultaneously took care of all of us by himself. Poor guy even skipped his lunch to make sure everyone was taken care of. This location usually has great customer service, but Mannie went above and beyond anything we have ever experienced. We wont go anywhere else. Thank you!

Jo
Review №6

Clean store. Mannie is a super representative. He’s very knowledgeable and extremely helpful. Always takes the time to make sure everything is right.He’s a real asset to ATT. Shout out to Mannie!

Th
Review №7

Mannie was extremely patient, helpful, and attentive. He went out of his way to be kind and get my service set up for me. I will definitely be back to the Langhorne location for all of my wireless needs.

Li
Review №8

Great service. The new guy Marc ocasio, gave me outstanding service . His partner Mannie was outstanding, both were very knowledgeable and gave me a home feeling. I will give them all the business as long as those guys keep working there. Thank you for all your help. You guys made me and my husband the happiest customers.

ra
Review №9

Mannie was amazing. Simple set up I was in and out and he was extremely courteous. Amazing experience!!

Ra
Review №10

Manny made my experience simple. He was professional and had answers to all my questions. Thank you!

Ab
Review №11

Manny B is the MAN. He is very knowledgeable in his craft! He did a great job!

MO
Review №12

Fantastic experience. Mannie is a standout for his patience and expertise! He was very helpful and generous. We will consider this AT&T store ourgo to for all things mobile.

Br
Review №13

Manny the Langhorne store manager was an awesome salesman!! He was very friendly and polite. He answered all my tedious questions with a smile 😁😁. I can’t wait to see him when I drop off my old phone for trade in 🙃🙃👍👍👍👍👍👍👍

Na
Review №14

Im in a MESS! Havent been out since before the pandemic except for 3 cancer surgeries. Am stuck inside, cant drive, live alone. This store wouldnt even talk to me because its my daughters account. I just realized that Ive had NO voice mail msgs for about a month. As a senior citizen I am tech-illiterate. My oncologist/surgeon/& hospital call my cell phone. They have no way to leave a message. And this store just says I HAVE to come into the store because Im not the owner. Im furious.

Da
Review №15

We had outstanding service from Mannie! He walked us through the transfer of our phones with seamless ease! He explained all of our options. It was a great experience! Thanks!!

Mi
Review №16

Got EXCEPTIONAL customer service from Roc. He made the visit pleasant and enjoyable. This is hands down the best ATT location I’ve ever been to.

Li
Review №17

Absolutely wonderful experience. I am so very thankful to Mannie for his time, patience and expertise! His support today was truly supportive as I came into the store so confused and left completely satisfied after a complicated situation regarding my cell phone. Also, Will helped me yesterday. He too was extremely helpful and kind! Thank you to both. I will be certain to come exclusively to this AT&T store for all our cell phones. Elizabeth Quinn

Do
Review №18

Mannie was great ! He answered all of our questions and made getting new phones super easy. He was kind, respectful and extremely knowledgeable.

Ja
Review №19

Best AT&T I’ve ever been to…. Hands down, Roc and Mannie are always the go-to

Je
Review №20

William, our sales tech was great! He answered all our questions and was extremely knowledgeable, helpful and creative in finding solutions to what we wanted and needed. He is a reason we would definitely go back to the store.The only problem with store is they never have the phone we want in stock. We had to order it. But the great thing was our phones came the next day to our house and were setup at our home. So I cant complain to much. Thank you William and AT&T!!!

Ge
Review №21

Was so thankful for everyone being so nice and helpful. Got a new phone and everything set up in under an hour.

br
Review №22

My experience with this store was absolutely fantastic! I went in to upgrade my phone and Mannie made that possible with absolutely no stress. Would recommend!

Pa
Review №23

The Langhorne AT&T store is by far the best in Bucks County.After not being helped at all in Bensalem, I traveled out of my area and thankfully I did.The manager and staff especially William are friendly, helpful and reassuring.I will definitely go back.

Th
Review №24

Joshua was very friendly professional he offered a 20% coupon that he thought that it was still going on. Then when he checked it was not. AT&T should give him the ability that if he says it he should be able to give it the 20% without getting in trouble Ive been in management for years and we would give the 20% coupon if we mentioned it.I did not say anything to him after that but I thought about it after I left the store.Thanks Josh there should be more people like you in the retail sector.He would make a good very good manager

Sh
Review №25

The rep mannie B was the best!! If your ever in the area stop in and see him!!

Da
Review №26

I was there ocation before closing. It took maybe 15 minutes and the internet problem on my phone disappeared.Thank you

Ri
Review №27

Even though Will was by himself he handled answering the phone and the other customers while he set my new phone up. He found me the best deal for replacing my damaged phone.

Ca
Review №28

Will was absolutely outstanding when I picked up my new phone today. So helpful! Answered all my questions and helped me select the most cost effective phone. Thank you Will! I will be back! Highly recommend this location

Ju
Review №29

I just went in with an issue with my phone, the technician Will was so very patient and helpful and solved my problem. I would highly recommend him

Pa
Review №30

Will helped us, very helpful and courteous. Definitely would recommend getting your iPhone here.

Yv
Review №31

Will is very good at his customer service. He is very Thorough with explaining all the plans. I will definitely be doing business with him again

Be
Review №32

My husband needed a new phone and the salesman that assisted us was a Saint. My husband is very difficult and skeptical, but he left with a smile on his face and a phone in his hand. I cant believe this salesman was able to work thru all his concerns. Highly recommend!

Bo
Review №33

Great customer service by Mannie!

La
Review №34

Had a great experience with William! Super nice, it was clean, and the other workers were also friendly!

Ve
Review №35

Great customer service william and rob helped me out really good.

Co
Review №36

We were greeted as soon as we walked into the store. I had dealt with him before so I knew to ask for Rob Czajkowski! To say he is EXTREMELY knowledgeable is an understatement. He is professional, efficient and answered every question. I would highly recommend this AT&T Representative!!

Vi
Review №37

Mannie was great! Very knowledgeable, helpful and polite. Great Service! This is now my favorite AT&T store!

Br
Review №38

Mannie was knowledgeable and professional. Overall great experience.

de
Review №39

First visit to the store I chose plan and product then setup appointments to final purchase and transfer service.It took more 2 hours for 4 lines.I paid $200 upfront for sale tax,never happened before,that was strange.Then rep.told me my discount is not be applied on bill for 3- 4 months, then it will start.That part was ... strange.If I have discount it should be applied right away to illuminate future misunderstanding.So far i am just paying from my pocket.Att should make this process clear.

R
Review №40

Very knowledgeable and helpful staff at a well stocked store. There was plenty of staff available so wait time was minimal. Will was excellent and helped me navigate my budget instead of selling me an expensive phone with capacity I would never use.

Al
Review №41

I was in here today and met with nothing but help and hospitality. Arrafi was absolutely wonderful. He was warm and patient with me and my family. I went to another location prior to this visit and it wasn’t as pleasant. Would highly recommend this location.

Ra
Review №42

Great service wonderful people

Li
Review №43

My husband and I were instantly greeted by Will when we walked in the door. We didnt get service that day, but Will was very helpful in informing us on all of your current promotions and deals for new customers! Definitely considering making a second trip back in for him!

Cr
Review №44

Josh was extremely informative and helpful. Very polite and did not try to up-sell me. He provided useful information based upon my needs for a new phone. He fully explained the plan pricing and supplied the cost breakdowns for each plan. Great customer service! You can tell he enjoys his job and actually helping people meet their needs/wants.

Ma
Review №45

This store had the best employees I have encountered yet. Every one of them were more than happy to help us. They all made everything super easy and answered any and all questions we had with a completely unbiased opinion. I would recommend this store to all ATT users. This store is a further from my house but this will be the only store I go into from this point on. Great job team.

Ma
Review №46

William did a excellent job meeting every customers needs while doing multiple task. When I showed up there were 4 other customers in the store and he handled it like a champ.

Fr
Review №47

Always a pleasure and service in a timely manner I’ve been a customer for over 20 years !

JE
Review №48

William was excellent. He was knowledgeable and helpful.

Li
Review №49

Very friendly employees. Made sure they got to you ASAP. Explained everything I needed to know. The store is spacious and very well stocked and very clean and sanitized 👍😁

Ro
Review №50

My wife and I walked in on black Friday and were instantly greeted and helped by Josh. We both knew what types of new phones we wanted and Josh was greatly helpful in showing us the available options in the respective phones. He was transparent with our options and looked for different options to save us money.The AT&T computer network was down/running very slow during our visit and Josh was very apologetic and continued to move things along as best as he could. He even gave me his phone number and told me if we needed to leave and come back later we could, so we did just that and I did reach out to him to check on the status and he was again very helpful in the communication.We returned early the next day and he picked up where we left off and even had things moved further along so things could be quick to finish our transaction.I look forward to sending friends and family to this store and especially Josh so he can provide the same great service to them as he did to me and my wife.

Mi
Review №51

Mannie was super helpful and answered all my questions

Pi
Review №52

The girl was great. Very helpful. Informative. Helped he get what I needed. Only not a 5 star because store was understaffed and had to close for 30 min for her break. Whoever is manager should plan better or step up and not leave employee unsupported on a busy Saturday.

Ca
Review №53

William was very patient with us while we were switching our phone plans and had our toddler with us. He also was very respectful when dealing with an extremely rude customer that was in the store at the same time as us.

Si
Review №54

Very smooth experience! The representative here are very well informed of all the services provided by AT&T and by far I am extremely satisfied with their prepaid services ! 5G!!!

Fr
Review №55

William was very helpful! Excellent customer services

Kr
Review №56

Josh went way above normal service. He assessed our plan and helped us save on our monthly bill with 5 lines! He truly cares about his customers getting the best for our dollars! THANK YOU.

An
Review №57

Willliam is very east goinf and great to work with when getting a phone or other services

Da
Review №58

Will was very professional and patient. He took time to teach me the basics of my new phone. Thanks

El
Review №59

Great service!

Ke
Review №60

Very helpful and was willing to answer questions and knowledge pertains to my device.

Je
Review №61

Katie was such a help when I went to get my iPhone X at this location. However, staffing at this location is so low that she was in a position where there were other customers also in the process of getting new phones and having billing issues. I felt bad that she had to work overtime to assist me with my phone. She remained very positive, attentive, and helpful throughout the whole process! AT&T needs to do a better job staffing their locations, but Katie was stellar (and in my opinion) deserves a raise or promotion.

He
Review №62

Very informative, knowledgeable and helpful and their service was quick. Great teamwork

Br
Review №63

Great customer service. Guys were very helpful and helped me find what I needed

Ch
Review №64

Will was very helpful on the phone and in person. He actually was the reason I chose to go to this particular ATT store. Great asset.

Be
Review №65

Employees here are so helpful!

Ry
Review №66

Fantastic customer service. Fast service and outstanding product knowledge.

Da
Review №67

Went in for satellite TV, love it! Had some issues with cost after setup. Manager in store took care of everything. So nice having the store nearby, the phone was impossible to deal with anyone!

Br
Review №68

The Manager of the store Rebecca was AMAZING! She made this experience great! Lets face it...getting new phone plans is NEVER easy and always annoying for everyone but she made it very easy and was so sweet in the process. Her and her co-worker were able to answer all of my 100 questions as well as dealing with my loud child in the process. I have been to many AT&T stores and this one blew all of the others out of the water! Thank you for making this a very easy transition!

ja
Review №69

I found Jonathan Torres to be very helpful and knowledgeable!He Took his Time To properly complete the transaction without making me feel rushed!

Al
Review №70

Excellent attention

st
Review №71

William is an expert at the craft there. Quick set up and knowledge at your whim.

Er
Review №72

Very great service at this at&t Josh was a huge help. Give him a big salary bonus, he deserves it

Ar
Review №73

I just want to say that Rebecca Deal is the most efficient, courteous AT&T personnel that I have dealt with in the last two weeks. She was so helpful and knowledgeable. Thanks to her I won’t be cancelling my service with AT&T who I have been a customer with since 1994. Kudos to her. What a great person who I hope gets recognized for her knowledge, etc. Arlene Ibbotson

Ed
Review №74

Robert was very helpful and Patient. After much discussion he helped me decide to upgrade from my iPhone 6s to an IPhone XR. Robert took the extra time to help me learn how to use my new iPhone as well as transfer all of my ICloud onto the new device. A+++++

Ad
Review №75

Excellent! He was very informative and professional!!!!

Jo
Review №76

The sell rep Jonathan was a great help when I came in to pay a bill he did it with no problem and we started talking about direct tv and we talked about the 76ers and he made me feel like I was home and that was great

Ji
Review №77

Rob, my customer representative, was very helpful and professional.

Ji
Review №78

Great store, great service.

Ch
Review №79

Korri was best salesperson ever.

Wi
Review №80

Manny was very patient with us seniors!

Sh
Review №81

Had a great experience at this store!

ki
Review №82

Very helpful. One on one help

SJ
Review №83

Josh is great!

Pe
Review №84

Poorly stocked, sales staff not informed of phone availability

Ch
Review №85

Very helpful, and personable staff!

Wi
Review №86

Nice store, very Helpful

Ci
Review №87

Jonathan was awesome!

Gr
Review №88

Good service fast

Ch
Review №89

Mannie at the Langhorne, PA location is the best. Working with Mannie was the best experience I’ve had when dealing with AT&T.

Information
6 Photos
89 Comments
4.8 Rating
  • Address:1507 Lincoln Hwy, Levittown, PA 19056, United States
  • Site:https://att.com/stores/pennsylvania/levittown/123633
  • Phone:+1 267-560-5635
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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