I like their garden center a lot. It is well stocked with plants, shrubs and trees that I need for the season. I also like browsing around to check what’s on after-season sale. I recently bought 5 pink princess rose bushes for less than $10 each. The plants were very healthy and kept producing more of its fragrant flowers.
I has an appointment at 4:15 with James for a kitchen consultation. James had to leave early for an emergency. The managers on duty should have had some decency to at least call or email that the appointment was cancelled. I spent 40 minutes in the store for nothing. The manager Keven came to talk to me when I was waiting for the manager Jessica whonever even bothered to came out of her office.
On-site customer service is getting better. Product availability is not always accurate as it states online. And when calling the stores for information or product availability, youre better off just going to the store to get the information you need.
Asked as soon as I walked in where I could find the few items I needed. The items were in the areas I was told except for 1 item milk crate - none left.Went to register, paid & left.No problems. Not crowded.
A place you should go for good deals
I wouldn’t take a chance even shopping at Home Depot. They fail to tell you about their return policy which includes denying your refund over a store credit. It’s not stated any where on their website nor is it stated on their receipt. I’m glad we have other options to shop at for example lowes! So good luck shopping there!!! Talk about WASTING MONEY!!
I honestly can’t say enough good things about the customer service at this Home Depot. And I can tell you I called a few even went to the one in College point by my house which was awful But this one goes above and beyond. My four-year-old niece and I shared a special moment watching the nightmare before Christmas and she completely fell in love that she’s even going to be sally for Halloween. So of course I was on the hunt for anything nightmare before Christmas related to decorate my sisters house with. I was able to find a few decorations at the Home Depot Hempstead location. They didn’t have any new ones only the samples I know they usually don’t sell those but Yenny, Jakob, and Debbie from gardening all went above and beyond for me. Jakob going back and speaking with his manager to see if he could get them for and a better deal. And on top it all he was going in the lift to get the archway Jack that’s 11.5 ft!! All 3 of them are wonderful and whatever they are getting paid it’s not enough!!!! Debbie from Gardening helping Jakob through the whole process and Yenny for ringing me up and making sure I got the best deal. All 3 of them were wonderful!! So wonderful that I would drive from Flushing all the way to Levittown to get their help. 5⭐️⭐️⭐️⭐️⭐️ for all of them, thanks guys!!!!!
Always a great shopping experience unless it is super crowded. Clean store and very clean bathrooms that utilize AI technology. Go figure!
I came shopping here last week and was looking for help from an employee I finally found a nice young man named Anthony he was very helpful and super kind. Its nice to see friendly helpful workers in theses hard times. Anthony is such a common name so i asked for his last so I could properly express my appreciation. His name is Anthony volpe. If you go shopping here I suggest you find Anthony if your looking for a fast friendly experience!
The CLEANEST Home Depot-parking lot I’ve ever parked at in history!
Very well stocked and organize. Management team and staff at this location take pride in their presentation, both inside and out. Ample staff who will approach you to see if you need any assistance. I have 3 other home depots much closer to where I live, but I will drive the extra miles.
The whole staff is very good and helpful except one person in key copy station his name is Steven. He is very rude to customers I went there to make a key copy and he just shout at me what u want and snatched the key from my hand I was like you dont have any manners to talk to customers and he was like take your key I dont wanna help u. Go and report me.please fire this guy.He is worst at customer dealing.
My friend works here. She likes how they treat their employees. It smells great like fresh cut wood. The parking lot was a little crazy.
BE WARE OF Additional Charges On Tool RentalI rented a floor drum sander from the Raceway NY Home Depot rental center. Ii was charge for damage protection, I did not ask for damage protection and was not informed that this would be added . When I asked for the cost of the rental I was told the hourly rate and the returnable deposit.. I did not realize this charge until I left the store
Wednesday, April 14, 2021 4:00pm I was just at the store I need to buy crimps a crimper and a 4 foot piece of ground wire found everything easily and then I needed the wire cut so there’s nice guy in the paint department pages somebody over the intercom Wait 10 minutes and nothing the person from the paint department comes by again and said you’re still waiting I’ll page him again so he does nothing I go to the checkout counter in the front ask them to page somebody and nothing 10 minutes later I walk over and I asked the person working still waiting he goes I will go and find The person who he says is the assistant store manager than a older fellow comes over with an attitude I tell him I’ve been waiting there a half an hour to get one piece of wire cut he says it’s the first he’s heard of it I told him you were paged 3 times he says he didn’t hear it I’d say he was about 5 foot six white hair slightly hunched over Bad attitude like it’s my fault that I inconvenienced him I wonder how many jobs he failed that to get where he is now go to Lowe’s nobody at Home Depot wants to help you maybe except the guy in the paint apartment
Huge shoutout to Matthew in the lumber section. He was very helpful!! I wanted to put together a plant bed but I had no idea what size or type of lumber I needed. He took the time to help me and explained everything. They cut the lumber right in the store which is very helpful. My plant bed turned out great! Thank you so much Matthew!!
Normally, its too crowded and theres no help but today was AWESOME! I heard not 1 but TWO employees curse! Before I even entered too friends were in a heated argument. I needed help! Well Im busy! Im gonna tell Kevin! (I left out the expletives). Inside, an employee was trying to help a customer and cussed when he found the shelf empty. Good tile, nice tubs, will visit again...
Vary good and friendly employees. Had Dropoff in and out within less then one hour
Clean and organized place. Found what i needed with ease. Def will be going back.
Friendly staff well Stock on items you are looking to find easy to park around.
Did not go here I just past by it. To me It is just a building supply and outdoor supply place same as Lowes nothing special to me all depends upon which you prefer and what ever is cheaper or on sale to me.
Its Home Depot basically has everything you may need,wish there was more help around looking for things i need, but kudos to the 2 workers i did find very helpful, ultimately wrong/defective?part have to return it now
Home depot is a great store. However, the help should be a little bit more knowledgeable when it comes to the supplies and where they are located in the store. The workers in this store happened to be clueless as to where the location of certain products were. I think management can do a better job in making sure they hire knowledgeable people. If inexperienced, then you know what? teach them before putting them on the floor to work!
Sharlene, the new girl, her service was excellent and she was calm.
This is one of the nicer Home Depots. If you need help however....
LARGE STORE...NEEDS MORE AND KNOWLEDGABLE STAFF!!!!
Worst customer service department, supposed to get the delivery tomorrow on Tuesday guy name Jackson and one of the manager today May17th 2012 cancel my order. The excuse was we dont have your item, the customer service started arguing with me and then cancel the order even though I paid the extra $80 for next day delivery. They are the worst and dont belong in customer service, more of a flee market attitude.
A great variety of home and car improvements and maintenance. The staff was polite and helpful.
Good cant ask for more.. thanks guys and especially the discount that one guy gave me out the back door.. thanks a lot sir...
We lit, roomy,not a lot of stock. Everything i wanted,rechargeable lamps, stair steps, etc. Was not in stock.
Definitely deserves a 5 star rating. Logan went out of his way checking his phone for an item we were looking for and even took the time to walk us through the store to try to locate the item which made us feel very welcomed and appreciated at Home Depot. We took the time to tell the Assistant Manager, Anthony, that Logan was an asset to Home Depot. Anthony is another great contact person and responded to us in a very positive, friendly and professional manner. My Sister also remembered that Anthony helped give very helpful advice on installing cabinets in her home from a previous visit to Home Depot.
Worst customer service ever, nobody answers the phone and when they do, the person just transfers you to someone else. Curb side pick up is an absolute joke, they ask you to come inside. I guess they dont teach employees how to be polite respectful and helpful
I bought a barbacue and the sale cashier Nicusor was very helpful, professional and patient with us. Highly recommend this Home depot for shopping and would definitely be returning to shop again.
Customer service is great always.
Its a standard home depot, but I prefer the garden section in the Syosset one better
Its like a hardware store, but bigger. Like a big house is more to clean, a big store means employees dont know where things are. Big isnt always good.
Great place for your home needs but it seems I can call for help & id hear my voice echoing back
Need to work on stocking the shelves. Out of stock on too many items.
Laying down some kitchen tile, needed some sanded grout fast easy check out
Very nice people. Must mention manager Tim and Susan Majorica. Well stocked. Will visit again
The guy at returns knew less about the process then I did and his manager looked he had just held up a convenience store.... No uniform no professional appearance.... I never give a bad review...but this was a total mess....
Found what i needed and it wasnt that expensive👍🏾👍🏾
Very nice and helpful staff. Parking was easy. I needed to return two items and it was very easy.
Though home depot is a great place to find what you need, but sometimes having to wait for associates to help is a little long.
Seems to be no communication at the help desk. Assistance was needed to unload a bbq. They were paged many times. After almost an hour, 1 person just mosied on over looking either half asleep or stoned. If you need customer service, I do not recommend this location.
Good place for DYI shopping.
Neat, clean...found what I needed with no problem. Check-out was fast.
Lousy customer service. My items were delivered but 2 items were missing and they didnt bother to help me when I went to speak with customer service in person. Also not willing to help you getthings off the shelves.
Horrible. Customer service supervisor had me wait 20 minutes for an inventory check on a gazebo 2 feet away. I ran down the road and spent less at BJs for more. Poor customer service experience
Some of the best prices you can get on building materials for sure. Typically workers have knowledge of their section and provide excellent advice. Orders can be placed online and can be shipped to the store or home.Where home depot is not 5 stars... Their online site is not in sync with their actual stock. People pillage packages and take out small parts, so you need to make sure you have everything in there. Sometimes workers are hard to find as not all workers can work all sections. I went for paint once and it took an hour before they pulled someone from plumbing who used to work in paint to mix my color.
It was very great experience I like there work i prefer people should give them a chance
I think Ive gone to Home Depot enough to know where everything is in the store cuz let me tell you you ask anybody who works there where anything is seems like nobody ever does when nobody wants to be bothered. Maybe its time Home Depot should retrain the employees on customer service cuz let me tell you it sucks I was in the large parking lot youre in and out quick items not bad for what it is. Just dont go in there expecting help. Know what you need know where it is and get out
Nice service I got from denny in plumbing area...
Great products, great customer service, coronavirus friendly ( must wear a mask),Great pricing, Overall a great shopping experience.
Fairly new store and very well stocked
Clean and organized with great customer service.
I have went to a few places to get a tree.. home depot was the best prices and best looking.. not bad. 7ft tree for $60.00. Other places had 5ft trees for $80.00 and they look sickly .. the wife and kids are happy..
Employers that should help you more to find things
Unable to find what I was looking for. On app it said it was in stock. Ordered on the app, ordered cancelled. It was not in stock.
Everyone is so helpful!
Everything for home improvement and so much more
I ask for help to two employees and both of them told me the same = help yourself
Love this home depot! People are friendly, very efficient, and negotiate prices with you! They have all the holiday necessities out already!
A well stocked, neat, clean, and helpful Home Depot. I went to a few looking for stainless steel staples for a outdoor project, and although none of them had any, this one is my favorite.
Jehele was amazing, he helped us choose a fridge and explained everything very clearly, he was very polite and knowledgeable
One of the better Home Depots .
Dangerous location to shop. Move back to East Meadow where there was more parking and no traffic choke points. Someones gonna get hit by a truck. They put the exit next to the road in and out of the center causing everyone leaving on foot to have to negotiate crossing traffic coming in and out of the parking lot.
I do directions the head cashier is terrific her name is Mandy Gill. She has expert teas in managing groups of people and the dynamics involved in creating a smooth transaction for the customer as
The store is clean, well stocked and everyone has always been helpful when I’ve needed assistance.
Believe or not at this HD their always an associate around to answer questions
A descent size Home Depot with an appropriate size parking lot. Look like it can get very busy at so choose when you go wisely & mind your surroundings. Its across the street from a Wal-mart. (Just letting that be known).
Good store very convenient
The inventory is extremely low. I was able to purchase one of seven things I came here to buy
These guys are everywhere! Like shopping at the home depot.
Clean, well stocked store that pretty much always has what you need, when you need it.
Great location, spacious and clean, lots of people to help. The one thing I dont like is the parking to the entrance/exit to the store but it is what it is as it was an existing building they took over.
Nothing like a new, clean, and organized Home Depot to go and visit......go in for one item and walk out with 3 different items. Thats how nice it is. The other location was tired and runned down and the employees kinda looked like it. The employees here are able and willing to help and go out of their way.
Great customer service.
I never thought I’d find a Home Depot I would not only enjoy shopping at but also give a five star rating. Staff is friendly and helpful; which is the top complaint at the other stores around. I will make the half hour trip to this HD just for the friendly staff.
Great flowers, long lines but they moved fast.
Very helpful on my purchase of a refrigerator
Friendly staff here. Very clean and the bathrooms are clean too. One thing to note, it is a very large store, it takes a few trips to become used to the layout, and if you need two things that are on opposite ends well you could spend a long time here, lucky the lines moves quickly. I go here a lot and the few times I have been upset their custom service has taken great care of me. So if you do have any problems let them know, they live fixing all sorts of things here, pun intended!
Home Depot Levittown is unbelievable the aisles are big and everything is easily accessible. I live right next to Freeport Home Depot and I would never step foot in it everything is a mess and a nightmare and nothing is ever restocked. So my suggestion to you is to go to Levittown cuz you will save more time looking for stuff as well as parking.
Always find what I need .
It takes a good while to pick up items in delivery area
Nice home depot. Need more employees providing customer service. Especially in lumbar. Employee was willing to help but he couldnt get the code to use the machines. U got like 6 guys trying to saw wood. When they can easily use the machine
Very well organized and the people were very helpful. Home Depot has the greatest variety of any hardware store.
What can I say about Home Depot? I guess...Convenient locations, helpful staff, and (seems like) lots of stuff at good prices? 😊
Nice friendly, helpful staff. Line moves quick and overall store stocked and not overly crowded.
Levittown relo store is the best in the area.
Went looking for a cordless leaf blower/vacuum. Didnt find it on the shelves, but searched the website while I was in-store, and ordered it for home delivery. Easy, peesy.
My husband placed an order 4 hours ago for ant baits and spray for store pickup. Havent heard from store, no one answers the store phone number and been on hold for 29 minutes on the 800 line!!! This was a little order and should have been easy.☹️
Got my shovel and got out quick
The service is excellent especially from the manager Khem who was knowledgeable and professional. He reflects the expert service given at Home Depot. I am looking forward to returning.
This trip, needed items from garden, not in stock . Blaming it on Suez Canal. Maybe next time .
Staff was super helpful. The store is clean and theyre taking all necessary safety precautions for covid
Out of many items.