I come here every Sunday after church for my paper and maybe a fresh bagel or roll. I go crazy with the large assortment of cookies and baked items. There are to many kinds of salads and deli foods and bagels and rolls to mention. I do enjoy their fresh Macaroni salad and a buttered bagel. I highly recommend them. While I dont know about the rest of the week, Im giving a word of warning, they are very popular and Sunday mornings are very busy, so get there early.
Everytime I come to visit my family I come here. We have all been coming here for 15 years. Best bagels!! I always bring a dozen on the plane back home with me.
Staff in desperate need of training. Took them three tries to realize a toasted bagel should be served warm, not cold. Wont be going again.
Very busy place but efficient. everyone has a job and the place runs smoothly
Ordered 1 dozen mixed bagels. Flavorless, dense, dark crust but not fully baked on the inside. And the texture is completely wrong.
It was terrible. I ordered a platter and it wasnt even the right order. Rather than tell me they did not have what I asked for (homefries) they just replaced it with 2 potatoes patties with soggy French toast sticks for $8. The wait was long and the food was terrible. I will never be returning back to this place.
This place is amazing steph is friendly and helpful cant go wrong stopping by
Lines may be long pretty often, but they love quickly. As a long islander who left, coming back here for these delicious bagels is a must whenever I visit my hometown.
With infection rates about 0.5%, 50% of New Yorkers fully vaccinated, CDC says can shed masks and the Nassau Coliseum with 12,000 people without masks at Islander games. It is time Bageltown to shed the Mask Must be Worn policy. When does it end? You have great Bagels but I wont patronize anymore until you end this now ridiculous outdated policy.
This is the second time this has happened. I placed an order through grubhub to be delivered to my home. I got a call from Grubb saying that the order was picked up by someone and asked if I received it. I did not. They called Bagel Town and asked them to remake the order and they refused so Grubhub refunded my money. Had to order my breakfast from another vendor and will NEVER order from there again
This place is not a nice place. They don’t treat their customers or their employees well. The manager keeps a tip jar on the counter and all the employees put their tips in there, however the tips do not get shared with any of the employees!! And the kids who work there are neighborhood kids from local schools and colleges. Go find a better place to work kids where you will be treated fairly, and for bagelLovers, you can find better bagels and much better service some place else!!
Best bagels in town. Great service
Love there bagels
They have great bagels and coffee. Prices are a bit steep
Service here is abysmal. For context I ordered 3 rolls, all having egg, cheese and Sausage. I ordered via Uber Eats and was shocked when I didnt receive any sausage ON ANY OF THE ROLLS. Not, only this but I WAS CHARGED AN EXTRA $5. What follows demonstrates how Jerry (Owner) values money over her customers.After receiving my order, I was confused and needed more clarification on why I was charged an extra $5 on my order so I called the store owner Jerry. Off the bat, Jerrys tone was extremely condescending and she did not answer the question as to why we never received sausage but was charged an extra $5 on top of our bill. Jerry then re-read our Uber eats order aloud and verified that we indeed ordered sausage however made excuses to avoid answering our question directly as to why we were charged 5 dollars for sausage we never received. Jerry does not sound like the brightest person and made multiple excuses to avoid answering our question. After 5 minutes of talking, Jerry and I were starting to lose our temper because we failed to come to an agreement as to why I was charged 5 dollars for a product that I simply never received. I submitted a complaint with Uber Eats to get a refund. The worst part is that this sausage was suppose to be fed to our dogs.In conclusion, just like how many other customers experience, Bagel Town puts a higher importance on making money over customer satisfaction and this will directly impact their customer base moving forward. Bagel Town has forever lost my business due to this incident.
Delicious bagels, great service
Have been going here for many years and for good reason!Top Notch so check it out!
Fav Breakfast Place! Always pleasant!
Clean, family friendly, fresh food...
Best bagels on long Island, excellent teamwork behind the counter. A real Levittown staple.
Used to be better. Staff dont seem that happy.
Great food 😋 Great place 👍 😋 Great service
Only reason i dont give it 5 stars is my experience today. Ive been coming since i was a kid and the staff are very friendly. Today this woman ive never seen before was horrible no smile no good morning she looked miserable. Shes says ok ots x amount and im handing her the money but she has no idea because she is looking past me with fixing her hair. To top it off she puts my bagels at the bottm of my bag and decides it would be a good idea to put the heavy drinks ontop my bagel is all messed up smh
Getting there early is key...very friendly employees, and bagels were still warm!
Great. I love their food. And the staff is very friendly.
Very bad experience at this bagel shop. Been coming here for years and always had the the best customer service until this woman I was encountered with was very disrespectful because I asked her to toast my bagels. Unfortunate experience, however no longer getting my breakfast from here any longer.
Best bagels on long Island
Superb customer service and friendly staff. Extremely helpful and pleasant to deal with. I work nearby and they’re always great with our large multi person orders and never really mess up the orders. The salad bar is fresh and it’s probably my favorite section of the place besides the bagels!
Good bagels
Ordered via DoorDash. The order was WRING AGAIN- I should’ve known but gave them a 2nd chance. They Omitted a $3.00 flagel and sent a $4.04 ICED COFFEE Instead of the HOT COFFEE that was ordered. Then DoorDash only reimbursed $3.65 total. When i contacted them the “agent “ disconnected me when he said he could only offer a credit to DD.I called the store, a girl laughed on the phone when i asked for the manager. I’ll go elsewhere.
Excellent Bagels & very friendly staff
Best bagels on the Island!
Even though the lines can be lengthy the wait is never very long. The variety of food and drinks are plentiful and the workers are well mannered.
Horrible service. Have lazy young girls working there who are always to hung over.Everytime I would try and place an order they have some kind of excuse to not take it. Better bagels near rite aid anyway. Used to be the only place I went for bagels but not anymore.
Good quality bagels. Plenty of sales help behind the counter.
Young male employee not just talking without a mask, but talking loudly. At least his coworker who was rolling up the carpets had a mask on, as did the counter clerk. Then this employee went behind the counter, after getting his Gatorade and whatever he was having for lunch, and then started talking to another employee who was standing by the salads and cream cheese with a mask on, but down.I’m sorry I revisited after a long absence. This place used to be well supervised, but now it’s not.
Very bad experience.
Best bagels
Everything is fresh and the taste is good..
The staff is always very personable. Stop in and see what they have to offer. Dont forget you face covering...
Im not sure what happened to this place they use to be great I just bought 2 dozen bagels they are horrible. The salads were ok but the bagels were flat tasteless doughy we will be going down the block for now on
Pretty standard fare for bagel joints. I like going here on Sunday mornings, even though its always packed. They have a pretty wide variety of bagels and sandwiches.
A really great place for bagels and everyone is always friendly
Hands down, the best bagels in Levittown! You better get there early otherwise they sellout of your favorite bagels! I loved their 2 egg bagel but I want try their 3 egg bagel next time! My wife loved loved loved their white fish salad on a plain bagel!!!Their coffee exceeded my expectations!
Dont expect your egg sandwich order to be done in order of ordering. Even if youre the only one in store at time of ordering.Waited 10 minutes while watching other sandwiches being served to people who arrived aftr me.Requested refund and the counter girl stopped processing refund and looked up began with all the excuses, told her to finally stop talking and just do refund i have to go to work! Then she says no you are mad at me and not doing it anymore, you can wait for my manager. Manager comes out, no eye contact no apology...i explain to her i STILL havent gotten my eggs and another sandwich for someone else comes out. Manager still no eye contact, holds her mask w one hand and gives me cash back with the other.Get to work (local hospital) and shared story w coworkers. They said they have had same experience w nasty counter girls always chatting away ignoring them then u ask for your food and they dont care or apologize.
Rudest people on earth!!! We tried to schedule a catered breakfast for our companies office and warehouse staff and the wonderfully helpful staff at this business hung up on us, twice! We asked if we could speak to the person who does catering and they said Were not interested and hung up two times in a row..... WOW!!! Luckily we called Turnpike Deli and Bagels a few stores away and they are catering our breakfast for 64 people for the next 3 months!! Worst service EVER!!!
Food is good, help if friendly but they charge a 3.99% credit card fee. Losing 100% of a sale for a small fee seems silly. To many other bagel places around to warrant extra fee. I would pass unless you are that much in a rush and they are that close to you. Also no merchant services company charges 4% so this is making them a small profit for most transaction and not just covering.
They lucky they got a the 3 stars..Service was very very good...Place is very very very clean ...Now about this breakfast .... 2 stars...Home Fries Horrible ... No peppers and onions in them.. There frozen cubes ..My bacon came out stuck together all four slabs ....
The service was good and there was a nice selection of bagels. But the bagels didnt have the right consistency. Too bready and not chewy enough like a good New York bagel should be. But not bad by all means.
Some girl behind the counter said today on a busy Saturday morning “you really need bagels during a pandemic” to say the least I left and walked out. So rude. I bet the owner wants to keep the doors open. Slow your roll lady
An absolute disgrace of a cinnamon raisin bagel. We live in Pennsylvania now and wanted to get a NY bagel again (we used to live in NY). Got from Bagel Town. I could have gotten better bagels in Pennsylvania. I took a picture with a good bagel and the quality difference is so obvious. They should be embarrassed.
Great bagels. I bought breakfast for my entire office the selections of bagels are excellent for two types of cream cheese everybody enjoyed. The one with scallion was excellent they also make breakfast sandwiches as well as many many different types of lunch items.
Awesome, fresh bagels. Easily the best bagels in the area. Quick service too. Gets crowded in the morning on weekends.
This place is a staple of local cuisine in Levittown! They have been in business for over 50 years and have served our local commnity very very well. Many of the taxi drivers at Levittown Taxi and Airport Service come here daily for bagels and coffee and because of the high quality, we have been coming here for almost as long as they have been around
Terrible plain and simple, today was the first time I was a customer, I asked for a bagel with cream cheese and a small coffee, the person who served me told me five dollars, I asked her why this amount for one bagel w/ cream cheese and coffee, she rudely handed me my receipt stating the receipt says $5.00.Heres the crazy part they advertise discounts for anyone 62 or older so if I received the discount I hate to know how much it would have been without the discount.There are many bagel places in New York that are much much better then this place, by the way, the bagel tasted stale, it actually cut my tongue....I will never never never ever patronize this place again....never. Wonderful first impression.
Quick mostly takeout sandwichs, beyond fresh delcious bagels. Best polite service. Dont let long lines deter your wait. Worth it..
Slow Working staff. Over all good.
Ive been coming here for 35 years! It used to be next to the synagogue I belonged to as a child. They do bagels prefect. Coffee perfect. Customer service perfect. It is family owned and operated. They are one of the last few real operations in LeBrunLevittown like so.
Jalapeno, Bacon and Cheddar cream cheese is delicious. I didnt know I needed it in my life. How have I lived without it. AMAZING.
2 weekends in a row they have gotten our order incorrect.. and over charged my order.. never again.. bc I will NEVER AGAIN order from here.. NEGATIVE STARS!
Everything is fresh and delicious. You can see fresh bagels being made in the window and typically get warm ones because they go so fast. Lines are long though, but that is usually a good sign.
Great Egg Sandwiches and of course Bagels! Friendly and attentive staff.
I was there 5 min no one take my order and the place is old and dirty
Great bagels and great service
Delicious bagels and sandwiches... yummy
Great bagels! It can get very busy but they staff about 8 people behind the counter on the weekend, so the line moves. Great kids meals!
Huge portions of meat on the Specialty sandwiches. Had the Biting Bulldog and brought half home. Place is clean with friendly service.
Horrible service. Had to wait 25 minutes for 2 bacon egg and cheese sandwiches. After inquiring about the long wait time, the young lady who took my order caught an attitude with me and told me I hadnt been waiting as long as I had claimed and that my food would be next. After 2 more people recieved their food before me who had ordered after me, I asked for my money back. An older gentleman was able to get my food at that point. However after dealing with the rude lady and the long wait time, I wont be back.
Great place for breakfast on my way to work. Friendly staff, delicious deli bagels and egg sandwiches, great coffee. A treat to my work week.
We all know Bagel Town... Its like a rite of passage on the weekends. Bagel, eggs, cheese and bacon! What more can you ask for on a Saturday or Sunday morning right?The bagels are fresh depending on the time you go...And depending on what time you go, prepare to wait.My only complaint is the women behind the counter. They can be rude and a little rough. I cant blame em at times... Customer service isnt easy!Despite the attitude, Ill still support this establishment! What can I say...the bagels are worth it!
In this day and age, to not practice health conscious safety protocols when preparing other people’s food is inexcusable. In the food industry not only is it your responsibility to be clean, it is the LAW.That being said, I will never go to this place again. The first time I went there, there was a lady behind the counter noticeably sick…coughing all over the place. And if that wasn’t bad enough, she was ringing up people and taking money without removing her gloves…handling money with the gloves and then handling food. I was disgusted. So I stayed away for a while. This morning I decided to give the place another try…. And while I was on line waiting I witnessed a short woman behind the counter preparing a customer’s food, with no gloves, talking on her cell phone while doing it….Moving the cell phone from ear to ear and touching the food with both bare hands. I don’t know about you but I sure don’t want this woman’s nasty hand and cell phone germs all over my breakfast. Even if she had gloves on, she would still have been touching her cell phone (which I’m sure is not clean) and then touching the food. Whoever owns this dump must not give a s*** about how the employees prepare the customers food. If they do this in plain sight of the customers, I can only imagine what the employees behind the wall do when preparing the hot food. I will never go there again, (My fault for trying the place again after the “coughing lady” experience). And very similar to how this unsanitary woman was spreading her germs all over some poor customers breakfast, I will be sure to spread the word about how dangerously unsanitary this place is.
Absolutely one of the better bagel places on the island, the egg sandwiches are magnificent, made to order and the line moves pretty quickly
I only have a star because it seems I was obligated. I must say this was the WORST experience at a bagel place. I ordered a bacon egg and cheese on a croissant. The bacon was BLACK 100% burnt and non edible. If I’m going to spend $6+ on a breakfast sandwich I expect it to be up to par. I DO NOT RECOMMEND THIS PLACE AT ALL. Absolutely UNEXCEPTABLE.
Very nice staff, hard working and the food is fantastic
My family loves bagel town! Theyve got excellent bagels and a wide variety or specialty spreads. What more could you ask for?
Really good ice cream. Good prices. Always a line.
Spent x amount on a steak egg and cheese sandwitch . Was expect some good for the price I was paying . Steak was dry tasted like they cook it earlier and reheated it . I ask for scrambled eggs they gave me fried eggs . Cheese was cold . The girl that was helping me was more worry about her rich grand parents not buying new clothing for her wedding and she was having a melt down .
Love their egg onion bagels. Service is quick and friendly.
Best bagels in Levittown no doubt about it!Bagels are always fresh and hot.
Good bagels, but this time person that helped me was a little bit no patient
Delicious bagel
The bagels are a little crispy on the outside and soft in the inside. Love these bagels!
The wait is usually a bit long but it is definitely worth the wait. Fresh and delicious bagels. Good salads.
Great bagels and even better customer service
I Love their bagels for some reason and they have a credit card minimum.
Bagels and service are very good. They could use a remodel in order to serve more efficiently.. wait time is a little long.
To many people scrambling around was my fist impression. A lot of disorganization, forgetting customers orders, rushing customers out. I must say that the over all look of the food is genuine, but I rather not see staff eating behind the counter, picking at the food; especially when I know my food is coming from there. Just a tad unprofessional. I experienced it on a slow day, Im guessing there were 4 other people on line. I felt rushed out of there. On the plus side the food is good and the wait time was short.
Boasted to my coworkers about how great this place is only to have them call in a breakfast order and the woman working said she could not take the order as it was too busy at that time.. It was 8:30am on a tuesday, how busy could you be to not be able to write an order down?
Best fresh warm bagles around, family owned
Bagels are good. Female staff rude af
Some of the best bagels Ive had on LI, can get busy so plan accordingly.
Loved their bagels loved living in Levittown when I used to live there
Food is ok service can be friendlier. I just wish the gentleman who worked there wore gloves or used tongs to handle food and then handle money. It may keep me from going back. He didnt wait on me or I would have left or said something.
HORRIBLE - I ORDER BREAKFAST DAILY AT WORK. I ORDERED FROM LEVITTOWN BAGELS CONSTANT (UNTIL NOW) AND ALMOST EVERY SINGLE TIME I DO THEY MESS UP MY ORDER AND EITHER I AM MISSING FOOD /DRINKS OR THE WRONG ITEMS ARE ALWAYS BROUGHT. HORRIBLE CUSTOMER SERVICE AND THE WOMAN WHO RUNS IT IS ALWAYS RUDE WHEN I AM ALWAYS POLITE AND GETS UPSET WHEN I ASK THEM TO BRING ME MY CORRECT ITEMS. - DO NOT GO THERE - HORRID
My favorite bagel place. Happy to have such a place in my neighborhood. Highly recommended.
It great people are so helpful and nice
Excellent service! Great bagels, spreads and fresh baked items