user
Philly Auto Group LLC
7400 Bristol Pike, Levittown, PA 19057, United States
Appearance
Philly Auto Group LLC
Comments
Ed
Review №1

Been loyal customer for 4+ years. Sent friends family too. Always a great experience. They will work with you to get you the best deal. Clean inventory. A++++

Mo
Review №2

Great place to make magic happen! I love this place & the guy Cj is amazing. He helped me get rid of my old car & purchase a new one. Highly recommend

Kr
Review №3

Philly auto group helped me find my dream car. Really a great place, I totally recommend people to go there.

Da
Review №4

CJ has no idea what he is doing. Check engine light came on 3 weeks after i bought the car. Needed a new water pump. Then all 4 new tires. Then all new spark plugs and wires . Then had to get the heater fixed. Now a head gasket blew and need a new engine. Talk about a lemon.Do yourself a favor and go somewhere else.

Jo
Review №5

Professional, on point customer service. Recommended!

Qu
Review №6

Everyone was helpful and honest. They kept their word and they definitely have great customer service. I love my truck!

Ca
Review №7

Cj and Jason were the best- they got me in and out of there in no time - thanks guys really professional

Wi
Review №8

I had a great experience with Jason and Alex when buying my vehicle, I highly recommended Philly Auto Group to purchase your vehicle....

je
Review №9

Love my new car!! Cj and the crew made it happen! big thanks !!

he
Review №10

Had a very good experience purchasing my vehicle. Good communication throughout. No hassle and no stress. Highly recommended.

Ch
Review №11

The Guys were amazing! Cj and all the guys were fast and professional . I cant thank enough!🙂

Li
Review №12

CJ AND JASON WERE AMAZING ESP WITH SOMEONE LIKE ME

Ro
Review №13

First time financier here and they were able to to get me into a car that I wanted in my price range!!! Thank you Cj and Jason for the help!!!!

re
Review №14

Cj and jason made mahic happen!!!! I highly recommend philly auto group for your next vehicle purchase!!!!!

RO
Review №15

I’ve Bought many cars in my life (being 92 years old ). CJ made it the best Car Buying Experience in My Life. Thanks again for everything! Philly Auto Group the greatest!!!!

St
Review №16

CJ and Jason came through in overtime! I showed up and walked away in a 2013 Jetta!

Jo
Review №17

Nice people to deal with thanks CJ & company

Av
Review №18

Ive gotten 3 vehicles through them. Theyve been very accommodating. Each time was for unique circumstances. the owner and staff were very helpful, respectful, and did whatever they could to make my experience there as easy as possible.

Na
Review №19

Thank you Jason for finding me the car I needed rather than the one I thought I wanted!

Kh
Review №20

Made it happen at the last minute! literally!!!!

ke
Review №21

CJ & The Team Made it Happen!!!!

Ja
Review №22

They were honest and accommodating. Allen was a terrific salesman with excellent customer service and a friendly, positive attitude. Mike the mechanic was helpful and professional. Roman and Mike the finance guys were upfront and thorough in explaining all of the payment details. The extended warranty was a great addition that leaves me feeling confident I will be covered for any of the unexpected things that a pre-owned vehicle could incur.

Te
Review №23

UPDATE: My initial payment was supposed to be $425 on 9/4/2020. Due to a pc processing error🤔 I was charged double that amount...$854.80 on the same day hours apart!!! It caused an overdraft/ return check fee i should not be responsible for! 😠After over a week of complaining, i have yet to be reimbursed anything (today is 9/15/2020). Ive had to file a claim at my bank but that can take up to 60 days. Even worse, i have little faith that i wont be charged the same way next month. The hassle isnt worth the damage ive incurred...but the car is ok so far if that matters?😕😐Update 9/18/2020: Avoid this place at all costs if CJ is there. 😡If he is....RUN!!! He is absolutely incompetent, disrespectful and condescending.😡 His gross negligence caused me ALOT of money and stress. How and why do you process a case TWICE, let the customer be double charged, then say it aint ypur fault? Still have not yet been reimbursed the money im due almost one month later.Update as of 10/6/2020: so it took almost a full month for them to delete the extra account and refund the $429 they took from me. The new problem is that Im getting the runaround while trying to pay my taxes and tags.😕 The check did bounce because the idiot made two acounts so the money thatvwas there for the taxes and tags wasnt in the account. Now that all the money is back, the tag place i was taken to says they havent received word from PENNDOT about the bounced check and what i need to do next. Looks like i have to go to Harrisburg. 😡 All this because Mr Incompetent made two accounts. Great.😐Final update: so PENNDOT eventually sent me my Registration around the end of September. Then i got a letter from them telling me about the bounced check however they told me the fee is $100...not the $35 That idiot CJ assured me it would be. So here are the unnecessary charges he caused me:$428.80: for the extra file he created/ returned to me$100.00: PENNDOT fee for bounced check$10.00: certified check fee$35: check return fee from my bankShould I sue in small claims to get it back?

Ra
Review №24

Actually CJ is a joke !!Avoid this place at all cost .

Ap
Review №25

Great service and great people. They were really understanding and made sure they catered to my every need. Prices were very reasonable and they really try there all to give everyone a chance . I recommend this place with two thumbs up . Thanks again for your help guys !

Bo
Review №26

Alex and his staff are Great and the have cars you want. This place works with you no matter what your credit is. Theyre nothing like this scam artist out here selling used cars (G&E Auto sales, langhorne PA). This place is honest and trust worthy.

Mo
Review №27

Excellent service by C.J.

Ge
Review №28

Excellent service 👍 All staffwere professional honest and friendly.There is no false advertising with all they offer and they will work with you. Had my own situation and they helped me out a whole lot, thanks again. I highy recommend anyone looking for your next car reliable car to go see those guys.

ti
Review №29

Love the car love the service

Ro
Review №30

These guys are great and very honest. I bought a Toyota Corolla and it’s been running like a champ! I’ve had it for over a year and I can’t be any happier. Sorry I didn’t leave this review earlier, but I  do recommend you guys to all of my friends and family! Thanks again!

Wa
Review №31

These guys are great. Salesman Lee was a total no pressure guy to talk to. I can only say great things about the owner Alex. I came in prepared to buy a car and he did everything he could to help me get financed. Go see Alex and Lee and get yourself on the road in a quality vehicle!

IR
Review №32

Excellent service from the staff especially Alex and CJ. Thanks for your dedication to ensuring that myself and my wife were pleased, no matter how long. The deal was transparent and the car was just as advertised. You’ve definitely got a repeat customer, keep up the great work.

Ta
Review №33

Best experience I ever had. These guys will help you in anyway they can. These guys work with you and help you get into a car that you need/want.

ma
Review №34

Dishonest thieves. Working the bait and switch scam. Beware.invited me up to look at a car I drove an hour and a half when I got their car was not available. How consumers change in less than 12 hours.call them the night before a half hour before closing they said the car would be there in the morning ready for my inspection. When I got there they didnt even know what cars they had on the lot. But the one I was looking for was conveniently being fixed in the shop untrustworthy they have no honor or integrity.

Sy
Review №35

CJ and Alex have worked with me for the last month in a half on the picking out the right car. They have been nothing but patient and understanding with me on everything I was looking for. Great purchase, great environment and great customer service! Thank you guys!!!

ch
Review №36

Best place to buy a car. Danny was great he help us out all the way and every one there did a great job helping my family get a car. Will give it 10 stars if i could

Sa
Review №37

Excellent customer service and great financing options! we drove off the lot the same day! very easy to deal with and very friendly atmosphere!

Ne
Review №38

Great Experience and great customer service. Got a deal on my vehicle with an excellent warranty that includes road side assistance. Very pleased to shop here and will be recommending.

An
Review №39

Great service, great cars, great people! People may say if something sounds too good to be true then it probably is...but not here. These guys will work with you to make sure you and your new vehicle are taken care of. I will be looking to you guys first with my next car purchase and I have been directing people to check you guys out.Thanks a ton CJ and Alex!

Ni
Review №40

Thank you for help and time in choosing a vehicle for daughter. While I have decided to wait another year to finance a car for her, your attention, patience, honesty will bring us back! See you guys next year!!

So
Review №41

Great place definitely recommend this place just paid off my car had no problems but normal wear since I purchased it. Alex had been great and very lienant with payments thank you all!

Al
Review №42

We cant be any happier with our new car! Great price, perfect customer service and fast loan approval! Well be back for another car soon!

Fe
Review №43

These guys were awesome up front and honest took great care of me on my purchase of a BMW 335i coupe

Gu
Review №44

Great group of guys... They have a great selection of cars! I love my car and I wold return!

Da
Review №45

8/9/17Alex and his team at Philly Auto Group are knowledgeable, genuine, and friendly.When I first stepped foot on their car lot I felt a sense of sincerity that I had not felt on other car lots and let me tell you I did some shopping around. It was a no nonsense no hastle experience for me personally. He had many makes and models to offer and they all looked clean and well maintained. There was absolutely no pressuring sales men trying to figure me out nor asking me what am I working with. I felt comfortable there like that feeling you get when you know your at the right place at the right time. I love my new AUDI A4 and cant believe how affordable it was !!! Thank you to the entire team at Philly Auto Group for helping me find the perfect vehicle for me. I will definitely share with people the great experience I had there and the care and commitment they displayed that helped me make the right decision for my future.Sincerely,Daniel James Ryndycz

Em
Review №46

Dont but nothing from here i got a van car didnt even make home the transmission when out and didnt even received nothing back so basically lost my money cheap dealer dont waste your time

To
Review №47

Alex is very professional, he listened to what my needs were and assisted me step by step through the buying process. I very pleased with my car that has been problem free.

Fr
Review №48

DO NOT BUY FROM HERE! I was just like you looking for a good deal on used cars and this is not the dealership(if you even wanna call it that) that you should go through. Worst customer service ever and once you buy a car forget about trying to get in any contact with them because they’ll ignore your calls purposely or answer and pretend to be someone else. They’re frauds and I would never recommend this to anyone because I wouldn’t want them to go through what I did.

MA
Review №49

Great folks, nice experience. Everyone there was friendly & professional. Got me into my Vibe with no problem. Well visit again!

Jk
Review №50

I bought a 2013 Toyota Prius it had a small issue and they fixed the problem right away. Kind and courteous sales associate.

Vi
Review №51

Great team they have here at Philly auto group, from the moment i pulled up until the end of my purchase I was treated as a valued customer. Thank you guys!!!

Ma
Review №52

Thank you Philly Auto Group! CJ you are top notch! Your expertise and up most professionalism made this a good experience! Thank you ! Thank you! Thank you!

Mi
Review №53

Wounderful environment get service and great cars to choose from

Ja
Review №54

Very happy with our purchase! Friendly atmosphere and very knowledgeable staff. Low interest loan and very fast approval. Thank you Alex and CJ! Regards, Jay Sneider

Ya
Review №55

PAY ATTENTION PEOPLE,THIS IS TOO GOOD TO BE TRUE,TAKE YOUR BUSINESS ELSEWHERE AS YOU CAN TELL THIS PLACE ISNT WHERE YOU WANT TO BUY ANYTHING FROM...RUN PLEASE AND TAKE YOUR MONEY ELSEWHERE!😞

Me
Review №56

Was very friendly and helpful today with an issue I had today.

Pe
Review №57

Worked with me every step of the way. Danny helped with get where I wanted to be with payment and just overall experience was amazing.

Al
Review №58

Thank you guys for helping me and my family out with such a great vehicle! Will definitely recommend friends and family.

Tr
Review №59

A sticker price advertising a special should actually reflect a special. If I give you $2000 in order for my car to be on special, I have given YOU a down payment. You have not given me a special. Shady practices and salesmen that WALK OFF PISSED when you dont want to buy what they try to push on you. Boo. No stars.... but thats not an option.

D
Review №60

Thank you so much Alex and Alex you made car buying Under duress very pleasant thank you so much Im so happy you guys are awesome

Th
Review №61

Totally misleading advertisements. They display reasonable pricing, but then blind side you with a $2000 down payment? Are they nuts? They hooked me in with the affordable $5000 price tag and then expect almost 50% in down payment? Thats borderline scamming. Oh, and theyve also threatened people for writing bad reviews! Like youre gonna sue for slander because you have scummy business practices? Disgusting

Th
Review №62

Great experience buying my Trailblazer, got approved with the first bank ! Half price on the warranty was a nice bonus ! In and out in 40 minutes on Saturday afternoon.

Co
Review №63

Extremely good selection of vehicles and the group of workers bent over backwards to help me get in the most reliable vehicle they could. Thank you to cj and alex!!!

Jo
Review №64

What an experience!!!! I could rate them more I would . lets start from the beginning this team of professional were elite . From to start to finish out Sales expert Danny was fantastic was honest from the start did whatever he could to help us and guide us thru the process . Customer service was 💯. I havent seen a pre-owned dealer so well organized and happy while doing what they love. Stay away from the dealers across the street nothing compared to them. Sales Manger Kush was also outstanding going the extra mile to our needs the General manager Alex made sure everything ran smooth and did everything in his power to see us happy . You guys are awesome !!!thank you for the experience you provided my family and me definitely recommend to anyone looking for a good car honesty goes a long and good are hard to find in this business. Thank you Philly Auto and God bless . The Javiers

da
Review №65

Salesman was very honest amd if he didnt know the answer to any of my questions about the car, he would look it up instead of giving the usual used car salesman BS. It was all downhill from there once we met the finance guy. He was the typical bad used car salesman. Turns out the car was almost 2000 more that what was listed on car gurus. Sad to think how many times these guys ripped off their customers. Stay far away.

St
Review №66

From Mrs. Nehlig CJ is a rare Gem. And it was a Pleasurable experience for an older couple. He was very patient and personable with me and my husband.

Po
Review №67

Bad customer service! I wouldn’t recommend going here, they forgot to put the “gps” tracker in my truck so they kept calling and blowing my phone up while I was at work to see when I would bring the truck back. I told them a day I would bring it because I got off work at 3pm, after working doubles I was tired and took a nap. They text me saying the mechanic wasn’t there that day because he had no ride to the shop so I could take the truck to his house so he could do the tracker at 7 at night ( UNPROFESSIONAL) I had my fiancé answer my phone to talk to them && he basically called me a liar because I told him that day ( but the mechanic wasn’t even there that day remember) smh . I also told them my air and heat wasn’t working, they fixed the air when they did the tracker but still no heat they had to order a piece for the heat! They told me come back a couple days so I gave them a week and a half because I was doing doubles at work anyway . Hit him up 10:00 am he said he was calling the mechanic give him a few mins, it then turn 6:00 pm I showed up he tells me the order is on backorder like how and it’s been almost two weeks? How when you just said you were going to call the mechanic? I asked when he told me it’ll be another two almost 3 weeks, I tell him I work early mornings and late nights it’s cold outside. He tells me it’s not that cold outside ( VERY UNPROFESSIONAL) I asked if they could get it sooner he tells me the owner is not going to pay a extra $147 like what about making sure your customers are taking care of? I have to drive with no heat in my car for a month ! This is the WORST DEALERSHIP IVE GOTTEN A CAR FROM ! Please look elsewhere before you go here ! Very unprofessional!

Sh
Review №68

1 800 LEMON LAW XXXXX DONT BUY FROM HERE!SOLD ME A CAR THAT WAS NOT INSPECTED. THEN ACT LIKE NO ONE CAN ANSWER THE PHONE. BUT WAS DAMN SURE BLOWING MY PHONE UP TO GET ME TO BUY THE CAR.. WHAT A JOKE!The car had old stickers on it. Bad tires... so what did yall inspect??? i put money out for a inspection not yall. THEN U LEAVE YA NUMBER FOR ME TO CALL BUT NEVER ANSWER THE PHONE N YALL BARELY HAVE ANY CLIENTELE COMING IN THERE SO WHATS NEXT. THIS IS JUST ANOTHER CAR DEALERSHIP TRYING TO GET OVER ON PEOPLE.

al
Review №69

The sales people (CJ and Danny) were and are very knowledgable on their vehicles. They trust and stand by their merchandise. I had many many...many questions. They were never bothered and always took the time to thoroughly explain anything and everything. I was really hoping to close the deal with Philly Auto Group. Good people who stand by their cars. Thank you very much for my Infiniti FX35!!!!!

Jo
Review №70

I dont have a perfect credit and its really hard for me to get financed, Im self-employed and dont have steady income. These guys did their best and got me a nice deal. Im very happy now. the car runs great and no problems. Thank you!

Kr
Review №71

If you are looking for a great car, Definitely go to Philly Auto Group! Alex and CJ are great! So many cars to choose from and they help you find the right fit for you! I settled on a 2006 Honda Accord. Alex helped me thru the whole car buying process and I love the fact of Buy Here/ Pay Here. No looking for loans and tons of paper work. As some might know, when buying a used car, they dont come with a long term warranty. Alex let me know that for the 1st 90 days its warranted under them but what happens if something breaks on day 99? This was a big deal for me since Ive had cars in the past with no issues until after my 90 days. Alex walked me thru the whole warranty options they had and I settled on one policy that fit my budget and got me the most coverage! Very important for a working Mom of 3! After we were done with the paper work and CJ and I were ready to head to the Auto Tags place, One of their on site Mechanics, Derek had my car started and proceeded to go over all the standards along with all the bells and whistles of my new vehicle. Also their Custom Detailer, Keith, took the time to make sure my car was beautiful inside and out along with his Apprentice, they both do an outstanding job of making the cars along with mine, look Show Room New! By the time we came back, Derek put my new plate on my New car and away I went! I will definitely be back to buy another car when my family outgrows the Honda and Ill be sending all my family and friends to Philly Auto Group on Rt. 13 in Bristol. Thanks Alex, CJ, Derek and Keith for making this process smooth and hassle free. 💙💙💙💙

Fo
Review №72

Love this got a car with low payment an money down

aa
Review №73

Thanks CJ and Alex I love the car 😀

Ti
Review №74

Had a great experience good service very pleased with the purchase of my new car runs great thx philly auto group

St
Review №75

The best thanka CJ and Alex

Em
Review №76

Very friendly staff. Nice car selections, they do their best to get you approved for a car loan.

Je
Review №77

I purchased a car from Philly Auto Group on Wednesday, May 25, 2016. I paid $8,750.00 cash for a 2007 Audi A-4; which included a 2-year warranty, that we purchased with the vehicle. The night that we purchased the vehicle, it was noticed the glove compartment would not remain shut and the Philly Auto a Group indicated that was minor issue and it would be taken care of and in addition, the car had an empty tank of gas. After purchasing the car, I drove (40) miles to Delaware, where I stayed and parked for the evening.On Thursday, May 26, 2016, I drove the car to work, from Delaware to Baltimore, MD. Later that evening, while driving back to Delaware, I noticed the (min oil light) was on.Thereafter, I went to jiffy lube and they checked the oil and said it needed oil so they added oil. As I proceeded to drive back to Delaware, the car started smoking, so I stopped on the side of the road and called AAA to have the car towed back to Delaware.On Friday, May 27, 2016, (Memorial Holiday weekend); I called AAA and had them tow the car to Wynnewood Audi Dealership. Unfortunately, the the dealership was not able to look at the car until after Memorial holiday. On Tuesday, May 31, 2016, the Audi Dearlership performed a diagnostic check for ($350) on the car and concluded the car needed a new turbo. They informed me that the car was sold with a bad turbo and it would cost $3,000 for the repair.Since I purchased a 2-year warranty through Philly Auto Group, I called the warranty company and was told, the repair was not covered because this issue was a pre-existing matter.I then informed Philly Auto Group that the warranty company was not honoring the warranty because they thought it was a pre-existing problem; so therefore, Philly Auto Group told me to take the car ito his guy (his mechanic); Emil Auto Services, Inc on Sandmeyer Lane.Philly Auto Group agreed to pay for the repairs; however, it was later requested, that instead of giving me my money back for the cost of the warranty, I was asked if that money could be refunded back to Philly Auto Group to cover the repairs because they were taking a lost by paying for the repairs.So, now, I am out of my 2-year warranty because Philly Auto Group decided they were no longer going to work with the warranty company.Ultimately, the mechanic performed a diagnostic check on the car and determined that the car had too much oil, so he drained the oil and told me to drive 500 miles and bring the car back.I took the car back after 500 miles and after another check, it was determined, there were additional issues--the car now needed a catalytic converter and an additional $1,200 was needed for this repair. We paid the $1,200. By now, over $10,000 has been put into this car, and I may have driven the car, maybe, 5-7 days in the two months of purchasing this car.Weeks later, the car continues to smoke, the min oil light remains on, the check engine light is on, the hood of the car will not open, and the glove compartment is still broke and the issues continue.I called Philly Auto group and they said they would call their mechanic (Emil). Philly Auto group basically said the situation is out of their control, and that I could take it to another mechanic that they know. After the issues of the first mechanic I decided not to do this.Long story short, my family and I feel as though Philly Auto group did not do us right in this situation. From the issues with suggesting to use their mechanic who apparently did not truly fix the car, we were dealt a bad deal in this situation. We do not recommend purchasing a vehicle from Philly Auto Group!

ja
Review №78

Great experience the guys were very professional and welcoming

Ma
Review №79

Terrible place to buy a car bought a car there and hasnt even been a year yet and my transmission went on my car

Ya
Review №80

I bought a car this week. It was an absolute pleasure. Thanks CJ and Alex!!!

Ma
Review №81

False advertising this is not the place to do business

Ed
Review №82

Great workers and really nice cars

iv
Review №83

Worst salesman ever! I had the money and he lost the sale just for being rude!

DJ
Review №84

Good customer service

Sa
Review №85

It was a pleasurable experience.

Th
Review №86

Danny and CJ was great

7
Review №87

Good people!, good service!, awesome cars!!

Sa
Review №88

Good selection

sp
Review №89

Thanks guys

Da
Review №90

Poor customer service and FRAUDS

Fe
Review №91

Good service, and my kind

Information
100 Photos
91 Comments
4 Rating
  • Address:7400 Bristol Pike, Levittown, PA 19057, United States
  • Site:http://phillyautogroup.com/
  • Phone:+1 215-945-2525
Categories
  • Auto broker
  • Used car dealer
  • Auto repair shop
  • Car detailing service
  • Car finance and loan company
  • Mechanic
Working hours
  • Monday:9:30AM–7:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations