user
T R Custom Automotive
621 Lancaster St, Leominster, MA 01453, United States
Appearance
T R Custom Automotive
Comments
St
Review №1

Todd and Rainee are simply awesome! Incredibly skilled at body work and repairs. With an older truck like mine that just naturally will need work done in these wonderful New England weather conditions. The small body work they have done looks flawless and the mechanical work has been superb. I feel great and safe driving my truck knowing they have worked on it.Thank you again, Todd and Rainee

Ro
Review №2

I brought my 2009 Saturn Sky in for new brake pads and rotors, which I purchased myself. They quoted me $400 to do the work, to which I agreed, even though I had quotes from other locations at $300 and $350. Why did I go to T&R? Because theyre near where I live and their posted hours were good for my work. The day they finished the work they called to say it was finished, but no one was available at that time of day to get the car. I asked what time the next day they would be open so I could come over and get it. They couldnt give me a time, despite having posted hours on their door. Then they said we really need cash. I asked if they could deliver the car, be in the car when my wife went to the bank in the car, get them the cash, and pay them. They said no. That delayed us a day and interfered with my wifes work schedule. OK, so trust in this company is out the window and they are not touching any of my current or future vehicles. If they had been up front about it they would have told me they wanted cash in the beginning. After driving the car I discovered it was making a sound like a card against a bicycle wheel, and later the wheel began squealing. I took it to another repair facility near work where I had many good reviews. They said the brake pad slides had no lubricant and there was a spring missing from the right rear caliper. It cost me another $200 to have the brake pads removed and the slides lubricated, reassembled, and the spring replaced. When I called T&R Customs about this they claimed no knowledge of missing lubricant and said the missing spring must be a faulty part, that they would never miss installing a part.They werent even willing to listen about my experience dealing with them and hung up on me during the call.

Ja
Review №3

Family owned business.. friendly staff...does great work!

An
Review №4

Great people. Todd and Rainy will take good care of your car or bike.

To
Review №5

Knowledgeable, skilled mechanic at a fair price.

Ro
Review №6

You just dont get better than this company

Jo
Review №7

Due to health issues they are closed permanently as of May 2019.

Information
100 Photos
7 Comments
4.6 Rating
  • Address:621 Lancaster St, Leominster, MA 01453, United States
  • Phone:+1 978-401-0364
Categories
  • Auto repair shop
  • Auto tune up service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations