I cannot say enough about how well this dealership has treated me. Jim kept me well informed on the status of my bike while in service for a major overhaul. Dan did a fantastic job on the motor build and tune of the bike! Melissa and the ladies have always taken good care of me in the clothing and accessories area. I have felt so welcome by everyone here, and I am a very new customer for them! Thank you Ozark HD for everything!
This is the best place around for your HD needs. I took my iron 883 in for its first service, they were very through and even called me to notify me of an issue with water in my main. The tech sent pictures to keep me informed and explained everything before asking my approval to proceed further. I am very satisfied. You are paying for the knowledge and quality for sure. They have lots of items in stock and the order department is working with me to get the best deals on upgrading my bike.
Folks are always friendly the wife stops to raid the clothing for close out prices. I think I may have to be back if I buy a bike from a dealership again. Sign the papers and take a 4 hour ride back to KC sounds like a great day to me.
Very friendly and helpful. I wanted to buy my parts there, but they didnt have the throttle cables. Even though they werent making a sale. They put it on a locator. Found the cables at st. Charles Harley Davidson. Which is in St Louis in route with my trip. Great people no wonder the locals love em
Ive been going to this Harley Davidson shop since 2012. One thing they are is consistent. Consistently friendly, very helpful and knowledgeable. I strongly recommend them.
Very helpful staff. Even though just stopped in on my way by they were very friendly!
On a road trip 800 miles from home and shaft and shift linkage broke on me on a Sunday. Even with no service hours on Sunday they brought my bike in and had me fixed and back on the road in under an hour! Every one I had contact with in that dealership and service area were very friendly and helpful! Excellent customer service! Thank you Ozark Harley!
They are so nice and do their job well.
I am impressed with staff’s knowledge, friendliness, and quality of work. They have always been beneficial with anything I have needed. With that being said, I am utterly disappointed with a recent encounter. I was quoted a price for work on my bike. (Granted the bike say up there for a few weeks. Completely my fault.) When i went to pick up the bike, the price was over double the original quote. The service rep did not handle the mistake professionally. I am not upset because mistakes do happen. I am, however, disappointed with how the situation was handled.
Went up there with a friend of mine who was looking to buy a bike. The apparel department and parts department were beyond helpful. I talked with 2 salesmen who seemed like pretty cool guys. I flat caught the sales guy helping my friend in a handful of outright lies he thought he could get away with because my friend is new to the Harley scene though. I get that his job is to sell bikes, but dont flat out lie to do it....
Sales person Linda was very nice talking with. Melissa in parts was amazing, she even shared her snacks with my boy while we waited for bike to be worked on. Dan was very fast in replacing clutch lever. Would recommend stopping by.
Pretty location and employees were nice and helpful. We just went in to get hubby a shirt as we do from every Harley shop we pass. Looks like they may have a good bike night location, unfortunately were just passing through so well never know.
Wonderful people at Ozark Harley. Were new to the Ozarks from the west coast and are taken aback by the sincere politeness and professionalism of staff at various retailers out here. Ozark Harley Davidson is no different. The store has a great selection of parts & supplies as well as apparel.A great ride getting there and a great experience while there.Thank you to everyone at Ozark Harley, well be back 😎
Service department communicated very well and ordering parts was a breeze. Entire staff appeared professional and were pretty knowledgeable about the older bikes that needed servicing.
Very nice place. People were very friendly and helpful.
Family atmosphere, very friendly staff, highly recommended for all you Harley needs and desires.
My wife and I are thinking of purchasing our first Harley. We went in to just get information and find out which bike would best fit our needs. We visited with Jack and Joe, who were incredibly helpful and answered all of our questions. They spent an hour answering our questions about purchasing from their inventory, as well as helpful tips if we decide to purchase from an individual. We were both treated with respect even though we are inexperienced with Harley’s. While we did not purchase a bike today, we look forward to doing business with them in the near future.
Took three months to get my Tilte after repeatedly asking for it. couldnt license my Morocycle was told If I get pulled over they will pay the ticket Really? will you take points off your license as well?(Note never buy anything and leave with out title in hand) once I recieved my title they never gave me an ID/OD. I wont be doing business with them again.
ALWAYS helpful.When my bike( that I didnt even buy here) blew its motor on the way for a 30k service. They gave me a loaner to go to my memorial ride and let me keep it till HD got them a new motor and they got it installed, I had the loaner for more than 3 weeks
Hubby loves his new bike.. Lindas the best!
Pricey as hell .. nice service staff.. nice apparel dept. HD has priced me out of their bikes again... so i would look somewhere else
First Harley experience. As a new rider, some buddies an I went here to look at bikes and get some gear. The staff was very helpful and we found some great shirts at a great price. The atmosphere was great.
Great people lots of new and used bike was my fathers favorite place to go just to look at the new bikes and to test ride a bike
Awesome shop, GREAT mechanics, parts counter, and staffVery friendly and on the ball, John is a class act and stands behind his productDan is one of the best master mechanics in the businessThe only place Id take my bike or buy another one from..... They are a example of how a shop should be run.... You guys are rock stars!!!
Excellent service, parts, and sales staff, great riding gear and other Harley memorabilia. They host awesome bike nights, pictures with Harley Santa for the kids and other family friendly biker events.
Broke down on my way from Texas to St Louis and one phone call had your people out to tow me to the shop. They went on to find me a rental car and a ride to it so I could make my appointment in St Louis. They also got my Road King fixed and back on the road quickly.Your crew is what the Motor Company is all about. Thanks to all.
I always have good experiences here, whether its the showroom or the shop.
Kinda hard to find great if youre looking for Harley stuff
Nice dealership with a very helpful staff. They didnt have the helmet I was looking for in my size, but called Lake Ozark H-D who is their sister shop and found me one.
Very nice on the phone, very helpful with my questions.
Super clean store, moderate selection of bikes in show room, large selection of clothing and Accessories.
Friendly and knowledgeable staff ready to help with any questions I will drive the extra 30 to 45 minutes to go here from now on.
Love the friendly staff and service! Bought bikes from them with a trade in and the process was smooth.
Great shop, very helpful and friendly staff!! Test rode a 3 wheeler with the hubby and the service dept was exceptional!
When you walk in, its like being at home. Everyone is willing to help, and yet they arent hoovering all around you. Relax shopping!
I love this place! Great merchandise and beautiful bikes...awesome staff! Very friendly place!
Always friendly service at Ozark Harley-Davidsin. Ive been doing business with them for years and never been disappointed.
What a great place very polite staff is very helpful they wont push anything on you thank you guys had a great experience
Always enjoy shopping for clothes and parts or just browsing the bikes. Staff always willinh to talk about whats new from Harley or upcoming events. Buy a lot of Christmas gifts there also.
I have only been here during Bikefest, but I would recommend it as a stop if you are here during that time (second weekend in September each year).
Great place - fair prices and friendly people...talk to Joe Cook when your ready to look or buy your next Harley Davidson...... 👍👍👍👍
Got a flat tire 15 minutes before closing. Called them from the Hwy. They kept the store open and a mechanic on hand. Picked me and my bike up. Great service and the extra effort was very much appreciated. Left Milwaukee to drive Rt 66 and a bad experience turned good.
Not a good selection or variety of clothing. I think I will go to the Lake if the Ozarks next time.
Just visiting for a Saturday ride to collect poker chips. Staff very cordial and efficient. Not to pushy or overactive. Enjoyed the visit and the ride from KCMo to get there.
They told me 2 weeks to get parts & then they would start on repairWhen I arrived after a 2 hour drive they told me it would be a winter project & it would be months ( it was August)I should have known better because they were referred by a corrupt cop from AR.DONT USE THIS DEALERSHIP THEY WILL TELL YOU ANYTHING TO GET YOU IN & THEN SCREW YOU OVER
We always get wonderful customer service!! They have a great staff, friendly and knowledgeable. Thank you for all your help!!
Great shop . Little ways off the main road but not that bad. Couple drive around.
Nice dealer with a friendly helpful staff.
Every time I am here they are always friendly and willing to help with anything I need.
Friendly staff willing to help you find what youre looking for.
I went there twice in the last month. Both times I had sale associates look right at me, and not say a word. Friday, 21AUG2015, I had three separate sales associates act like I wasnt there. I approached two of them to ask about ordering a bike they didnt have in stock. I was three feet away from them when we made eye contact. Both of them turned and walked away from me before I could get out a single word.Ive owned three Harleys in the past, but will never by another after being treated the way I was at this dealership. I thought I would reward myself after a deployment by buying another Harley. I will go buy a Victory instead. Maybe they will appreciate my business. Evidently this Harley dealership makes enough sales without needing mine.
Very good place to look for a new bike or look for a good set of leathers.
Well stocked and very helpful
Place is awesome everyone very helpful will always have my business
My experience with Ozark was a pleasure!!Josh Root helped me with the rider to rider financing and treated me like I was buying a bike from Ozark. I tried several dealers in Oklahoma and Texas and they pretty much acted like they did not want to give me the time of day, and they also wanted to charge me an outrageous fee to do the financing .I would definitely like to do business with Ozark HD in the future!Thank you Josh & everyone at Ozark
Had good visit bought Christmas gifts there for my husband! Nice small HARLEY shop
Staff today was outstanding, gals in mech area were great to work with. Parts on walls werent as full as they could be, but overall a great place. Staff wasnt pushy.
Great service friendly people
Great harley shop. Reasonable prices. Helpful staff.
Dont have a whole lot of choices
The place is very clean the staff is very nice
People are AWESOME!!! Customer service is like no other !🙂
Extremely friendly and knowledgeable staff, just stopped in from out of town and I couldnt have felt more welcomed.
Best customer service! Service and sales are awesome... Dan and Joe are the bees knees!😎😁
Great place VERY friendly people help you right away with anything you need.
I love there store and people work there.
Great selection of merchandise and friendly sales staff that are ready to assist with any customer needs!
Everyone there in all the sections are very friendly and always helpful.
We enjoy just stopping to say hi. Great people !!
I had a great visit, Josh Root and the rest of the staff were helpful and professional.
Jim is great in service department
Came in from way out of town on a road trip with an issue. Squared me away quick and friendly. Thanks!
FANTASTIC!!! So MUCH more then a Harley DAVIDSON Dealership. ♡ THANK YOU NEAL, for the history and information. WE will be back!
As at every Harley store, AWESOME! I want it all!
Very good experience.
Awesome friendly staff very helpful
Always good people, great rates for service work. Nice place.
Good experience all the way around
So, 1000 miles from home and asked them to check out my timing noise. They told me they couldnt look at it for 2 weeks, and it was primary chain noise. Bought a new primary chain and tensioner. Guess what! Wasnt the primary. On my way to return the unnecessary parts they sold me, dropped time because the pinion nut had backed off. Id advise anyone passing through to find an independent shop who actually looks at your bike. FYI, they tried to sell me a $24,000 street glide after my cam cover ate itself and I had to spend $700 on a U-Haul to get home. DO NOT TRUST THIS BUSINESS WITH YOUR BIKE!
Stopped in for a T shirt from out of state. These guys were extremely accommodating and are the go to dealers for veterans in the Ft Leonard Wood area.
Rode all the way here, wanted to get a shirt, disappointed in options. It had to say ozark! Otherwise whats the point in buying it? Out of sizes, for kids. Staff was friendly.
Love to walk in and just look around, the employees are very nice and inviting
Walking trail behind Harley Davidson is Awesome!!!
I just purchased a Harley Road King from them this week as a surprise Birthday present for my husband!!! Josh in sales went above and beyond to help me, and even had it delivered to Springfield for me!!!! Everyone in the store were helpful and friendly!!! Will be shopping here again!!!!
I LOVE THIS STORE !!! Great sellection, great employees !If i was pressed to make a complaint, i would have to say,,, the made in china on all the lables, BUT, thats not the stores fault.
They were really friendly definitely recommend it
Decent dealership, several new and used bikes, and a ok inventory. Only downside was I was totally ignored by staff.
Good people work here, they take care of business!
Great people. Good service . Nice place.
Stopped for skirt for son. Nice dealership.
Very nice, pleasant people waiting on us. Thank You.
Vary nice staff & well taken care of showroom