I have taken many trucks to pro diesel werks over the years and have been pleased with their attention to detail and professionalism.
Pro Deisel Werks does excellent repair work.The reason for the 3 star is their offices poor performance on communications.
I will never go to them i sent my 97 powerstroke to get new injectors I already diagnosed it to be injector o rings they didnt even look at the injectors just replaced the cam sensor and I had them do a service on the front axle and transmission well they flused the trans and 5k miles later the torque converter went out and I told them it burns oil when I got it back it was 8 quarts low!!!!
I called this business to get balance rates on my diesel and they all but refused to charge if I drove to their shop. They advised to install a diesel monitor myself and even described how to drill and install the EGT sensor. What business does this? They basically offered over the phone advice for free. If my duramax needs any attention beyond my capabilities, it will be serviced at this shop.
Ladell and his team go above and beyond to take care of you. Ive known ladell for a long time. You are receiving a quality repair and honest service when you use his place of business. As a local repair shop owner, we dont hesitate to endorse ladell and his crew for anything we dont do!
They always treat me well. Can get a little busy sometimes, but thats par for the course with a specialty diesel shop.
Top notch company. Very experienced mechanics
Excellent! They are very knowlegable and able to fix my issues. I have enjoyed working with them and are my go to diesel shop.
Prompt courteous and efficient. We were lucky to find them since we are not from the area. Would highly recommend to anyone in need of mechanical services. They were able to make the part we needed. Thanks so much for getting us back on the road in our motor home!
Best quality work in central PA and surrounding. Very reasonable prices. Staff is very professional and nice to work with. Would refer them to anyone looking to get work done to their pickup and diesel cars. Goes above and beyond to make customers happy.
Good service, good work, certified Diesel mechanics
Been taking my truck to these professionals for about 3 years. Recently had an oil leak taken care of and as always all my expectations were met. There customer service is second to none and staff is always helpful and friendly. Tried some of their competitors in the past but just got screwed around either the truck sat for weeks waiting to get looked at or theyd act like they didnt want to tackle larger jobs...not the case with Pro Diesel Werks. Their Preventative Maintenance program is great too they remember to take care of all the stuff other shops neglect ie transmission cooler flush, differential oil changes and transfer case service. I will not take my truck anywhere else.
Great staff. Went in for an oil change and they performed a full inspection of my vehicle free of charge. Never would have known my universal joints were about shot. Possibly saved me a lot of money in the long run. Couldnt have asked for better quality service.
READ. I got almost 10k in work done here. They charged me for 5in. stainless steel exhaust that rusted in a month. It was aluminzed. They put an Autozone water pump in that went out in 4 months. They offered to replace it if a hauled my truck back and I live 5 hours away. I got a brand transfer case put in and Im just now finding out that they put they put gear oil in it instead of automatic transmission fluid. Professional? No. They just want your money with as little effort as possible.
They do ok mechanic work, for diagnosing engine and electronics.Rims on my truck nearly fell off, literally, n they acted like that was normal.My u bolts on rear end was loose n they almost suckers me for $1800 for some rear sub framing,
Super awesome place super fast got me rolling hot shot from out of town get me a loaner vehicle while mine was being serviced just super great place, knew exactly what my truck needed for the work it does
Well, I gave them a 4-star but I have to keep taking the truck back. Here again I have to take it back because it has a loss of power and I sure am tired of trying to come up with the money to keep paying for the work. Perhaps I should have given them a 3-star but the guys have always been good to me and fair with their prices.This time I have no idea where I am going to get the money to fix the truck. Really again. I have to get it fixed because I need to put this thing to work to pay off the bills.
It took them a while to get my husbands truck done, but once they did, it purred like a kitten.
Great service.Needed my truck for vacation and they had me up & running just in time so I didnt have to cancel my plans
Ryan fit me in on short notice and they had my truck done faster than expected. They kept me in the loop every step of the way. Overall great place and my Duramax will be back for any future work.
VERY PROFESSIONAL. GREAT FAST SERVICE WILL DEFINITELY BE RETURNING. COULDNT ASK FOR BETTER SERVICE A+++++
Great Job on all our vehicles. Would not go anywhere else with my diesel truck. Thanks
Best diesel shop....period! This isnt just a quick service shop, its Pro.... diesel....werks
Great shop, employees and service
Very knowledgeable staff and great work!
If you need your Cummins tuned for pulling or for racing, the team here will get you set up!!
Good guys very knowledgeable
Masters in the Diesel world.
Hit or miss, I think there getting sloppy with their work
Service was great!