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Phone Solutions Smartphone Tablet & iWatch Repair
117 S Broadway, Lawrence, MA 01843, United States
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Phone Solutions Smartphone Tablet & iWatch Repair
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Sa
Review №1

I called to see if they could fix my iPhone 12 Pro charging port. He said to come in so they could look at it before ordering expensive parts. When I came in he was upfront about what the costs would be if something needed to be replaced or if it was as simple as just cleaning out the port. I was here for maybe 5 minutes and Eddie was able to clean out the charging port, fixing my problem completely. Highly recommend.

Je
Review №2

We are THRILLED with this business!! Comfortable store. Very nice people. Accurate diagnosis. Timely repair. Very good prices!! Well be back, as our needs arise. Thank you iPhone Solutions!

Ma
Review №3

I’ve had to fix 3 different iPad screens with broken glass over the last 6 months and every time iPhone Solutions has been able to book a quick appointment and get it fixed within 2 hours of dropping off. They do exceptional work and I’ve never had a problem whatsoever. Highly recommended and easy to find parking right on the street in front of the store.

To
Review №4

I thought finding a screen replacement for my older IPhone 6S would be a painful process until I found IPhone Solutions. It was very easy to use their on-line website for ordering and reserving a repair time at my choosing. The service was quick and friendly and I was in and out faster than I expected. In a world that reminds us that time is money, I got a great deal shopping here!!

Fr
Review №5

Fixed my phone in a timely fashion and deserved a tip but I didnt give them one. Grateful.

Mi
Review №6

Fast easy and well done. Replaced my IPhone screen in 20 min. Thank you!

R
Review №7

Add me to the rest of those giving them a rave review. I have an ASUS 3S 10, not a common tablet and they were able to order a new screen module and repair the tablet. Done quickly and it functions just as it did before its inadvertent fall onto a concrete floor. The price was quite reasonable.

Mi
Review №8

A+ service and response time. Quality install of a new screen and battery replacement on an older phone. Very knowledgeable and helpful staff. Would definitely go back again and recommend.

Al
Review №9

Excellent service, great price, easy in and out appt! Our ipad screen was shattered and I mean a shattered mess. Its a very old model but my son is attached to it. I brought it in and they replaced the whole screen in two hours! Surprised they even had that screen in stock. Definitely recommend.

Le
Review №10

This place was awesome!!! I came in with a very broken phone and they had it fixed quickly and they were very helpful in explaining everything to me and ensuring i understood everything. Great quality service and amazing work!! thank you so much

W0
Review №11

So my table screen broke I went to get it replaced and when I went to pick it up there was a cracked on the corner where the guy there said its where they pry it I never gave them the table like that then tells me that it was like that when the table has been in with a case sense I bot it.

Ra
Review №12

Brought my original Apple Watch series 1 for a screen replacement, screen was replaced with no hesitation, but didn’t work right. Owner of the store personally covered a new watch out of his own pocket to replace mine with. Needless to say, I am 100% satisfied with the outcome. 10/10 would recommend this store for any type of service.

ma
Review №13

Great place and excellent costumer service ! I happily unblocked 2 iPhone XRs here and have a way better phone plan than what I had before ! I highly recommended, prices are fair and service is great enjoy it !!!!!

Jo
Review №14

Responsable and quick good places guaranteed

Ma
Review №15

Very professional and reliable service for phone and watch battery replacement for a much cheaper cost.

No
Review №16

I came to get my Apple Watchfixed and they had excellent service .As soon as I walked in they asked me what I needed and that it would be done as soon as possible.They get most orders done within 20 or so minutes.Overall very affordable and great service.

Je
Review №17

Super quick and easy. Needed to get a screen replacement and it was just what I needed! Good prices too!

Ya
Review №18

They are the best iPhone service in Lawrence ma. I always come here and I always walk out happy and pay a fair price!

Ti
Review №19

The service here is great and affordable! I always get the same day services and it’s fast! Today I brought 3 iPads to have the screens replaced and it was done before I noticed the time. My preferred repair shop for electronics for sure! The staff are also professional and nice.

Jo
Review №20

Realy good food

Ga
Review №21

Excellent services and always have a solution for you cellphone problemas and a good price too.

vi
Review №22

Greatest service and most knowledgeable staff. Walked in w an issue they fixed it and didn’t charge me a dime. It’s worth the travel if you live in the Merrimack valley. These guys are the best !!

Ga
Review №23

The best customer service ever! iPhone 7 Plus screen repaired for the cheapest price in town. Not to mention super fast! If I have any other phone repairs I’m going straight here. No questions asked! The owner is very upfront and awesome! He was able to get my phone done in 30 minutes, if that. I’m super appreciative

Ka
Review №24

Great service, fixed my phone quickly and not expensive. I had to come back with a different problem and they spent a long time to fix that for free. Have had several experiences here, and all have been great.

gv
Review №25

Fast, friendly service, good repair quality. The screen replacement they did on my Pixel 2 took just 1 day - could have been same-day I think if the new screen had been in stock. My repaired phone works as good as new so far.

Am
Review №26

They were extremely polite & professional. My phone works like new. I came in because my screen was not working at all. A diag & service to replace my battery & screen was completed within 1/2 an hour. I would definitely go back in a heartbeat! Thank you so much :)

Jo
Review №27

Excellent service. They repair your cell phone in less than 30 min!!

Ke
Review №28

They were friendly, extremely knowledgeable and were customer focused. I went in to get my home button fixed and they fixed it within 5 minutes. I then bought a great case for it at a great price. I now know where to go when I have iPhone problems in the future. Highly recommended!

Ka
Review №29

My iPhone was fixed like new! I was able to have it fixed right away within the hour. The price is fair and the service was excellent and quick which is exactly what I wanted. Go with this repair service, you’ll be very happy.

Mi
Review №30

This place was awesome. Was In and out under 15 minutes. The staff was very nice and helpful. I cracked my screen last night. Came here in the morning and they fixed it right up. Screen works great. No problems. It’s like it’s brand new. If you need an iPhone screen fixed definitely go out of your way to come here

Sa
Review №31

Very friendly, capable service. The prices are reasonable too! They went the extra mile to help me fix my old Blackberry 9650. They ordered a part from Florida. And, when it took longer than expected to arrive, they gave me a 25% courtesy discount! They are very skilled and have outstanding customer service. I will definitely use their services again.

Xa
Review №32

Brought my phone for water damage. $270 dollars later as im getting in my car I noticed my face id dont work. Asked them and they said thats possible due to water damage! Why would i pay 270 dollars for a phone that doesnt function correctly?? Stay away if your phone has water damage!!!

Je
Review №33

Great experience at iPhone solutions!! If I could give 10 stars, I would. Very good customer service. They were quick to diagnose the problem and were just as quick to fix it. I thought I needed a new battery but it turned out it was a charging port issue and they were great about getting it fixed on the spot.

Sc
Review №34

Angel evaluated my newer phone at no charge, advised return under warranty to avoid costly repair, then evaluated my prior phone that I had returned to using. In the end, he and his team repaired my old phone with genuine parts at a nominal fee. It was cost effective, and the phone works great again. Angel and his team were extremely polite, professional, knowledgable and ethical. Support small businesses - they are the backbone of America!

Er
Review №35

Great deal! Fixed my shattered iPhone 6 screen same day in about 30 min. The people there were friendly and made sure that everything was working. They were also generous enough to put a screen protector on it free of charge!

Pi
Review №36

The guys at the shop were extremely nice and did a great job on my iPhone. He fixed it right there in front of me and did it so quick my phone looks brand new they even gave me a free tempered glass to go on my new screen. I will definitely bring any phones that need to be fixed in the future to this shop. Oh wait I totally forgot the price was awesome too! thanks a lot guys!

ed
Review №37

Absolutely amazing! Got my phone diagnosed at a different repair place, then came here and they gave me a REASONABLE price! I told them I needed it done today for work and they even stayed late to finish my phone. I will recommend them to everyone!

Ty
Review №38

The staff was great. I went in as a walk in, I could wait for my phone to get fixed or go back in 15 minutes. So much better than going to a kiosk and less expensive! I will definitely use this service again. Thank you!

El
Review №39

They were both very helpful and informative- they even took the liberty to update my phone (which I couldn’t figure out) and gave us a free screen protector and put it on for us because of the wait. But the wait was because of the update that they didn’t even have to do!! Awesome place would totally recommend.

Di
Review №40

Fantastic service. I’ve had my screen and battery chance befor and now I upgraded my iPhone. Awesome guys. Super nice and great service. Faster than the thought. I would have given them 7 out of 5 stars.

To
Review №41

Apple wanted to charge $500 for a replacement phone. Iphone Solutions fixed the phone for a fraction of the cost. Loaned a free phone while iPhone was being fixed. Very friendly staff. Highly recommend.

Ka
Review №42

This is our 2nd experience with these guys, and they are consistently: 1) incredibly knowledgeable, 2) very reasonably priced, 3) the turnaround time is really fast, and 4) they are just all-around nice people. I highly recommend them for any issues you have with your cell phone(s)...Im sure they can fix it/them - fast! (And youll be happy with their prices, too!)

Ca
Review №43

I broke my screen. Completely shattered. iPhone solutions repaired it completely. The staff are very friendly and helpful. I recommend them to everyone!! I give them five stars. Super fast service !

Wi
Review №44

Fast, very reasonably priced, friendly, and professional. Would recommend to anyone with any type of phone problem. Ive gotten screen replacements, battery replacements, charging ports fixed, and theyve been great.

Gl
Review №45

Woah! Awesome service. I went there to get my phone fixed and they treated me so nice and they got my phone ready super fast and it looks brand new. Their prices are also good... affordable and great service 👍🏽

Do
Review №46

The owner Angel is a very genuine guy. My family and business has been using iPhone solutions for repairs for almost 5 years now. Always very professional and great repairs for a fair price.

Ar
Review №47

I definitely recommend it there, first time I go and the guy took care of me very cool and quick! Phone was ready in less than an hour!!! Good prices also👍🏽

Ja
Review №48

They are so nice fast and friendly!!! So much better than the Apple Stores!! My iPhone 6s was cracked and the fix it in less than 2 hours and even replaced my screen protector!!! Love these guys seriously!!

Eb
Review №49

I just replaced my iPhone 6 screen and the Touch ID stopped working, But they replace it with a new phone. I really do not know what to say. I really recommend this store. They are one of the most amazing stores in the area.

wa
Review №50

My iPhone required charging port replacement. iPhone solutions installed a new charging port for a very reasonable price in 15 minutes. Their website provides quotes and appointment bookings.I highly recommend iPhone Solutions

Je
Review №51

My daughter and I needed to fix broken glass on the front on an iPhone. The cost here was significantly less (50$ savings compared with Staples) and the service was prompt and courteous. We were lucky enough to show up on a Friday afternoon and have the work done done in 15 minutes!! I would highly recommend and would use them again.

An
Review №52

Great people and Great service....

Ro
Review №53

Super smart and fast. Very knowledgable and very polite and professional. Best cell phone service around.

je
Review №54

If I could give 10 stars I would.My phone is better then new, looks and works great, and saved me from upgrading my phone and renewing my contact for a fraction of the price.One very happy customer.

Yi
Review №55

Fastest screen repair I’ve ever seen, with excellent results. Outstanding customer service. Great quality products.

Hu
Review №56

This service is awesome. They replaced the new speaker of my iPhone 6s plus professionally with the good price. They are very nice.

Li
Review №57

Great customer service. So far the quality of my new screen seems top notch.Although I disappointed I was charged 130.00, which is same price to have done at Apple Store without Apple care, for screen repair and Im reading all other reviews that most people paid 70-80. I guess I got taken for a ride!

Co
Review №58

Alex fixed the screen on my iPhone 7 in 10 minutes. The owner and Alex are very friendly and were able to accommodate me immediately. 5 stars 👍

Je
Review №59

Very fast and friendly service. My phone looks brand new again. If your phone is broken I highly recommend you use them. They also have the best pricing around

Ch
Review №60

Great staff. Quick solution. Best price around for fixing cracked screen.

J
Review №61

Great service! $75 to fix my iPhone 6+ today. Very nice worker, under 20 minutes, and looks brand new! Would recommend.

Sc
Review №62

Great service, replaced cracked screen in 15 minutes

Ry
Review №63

I had cracked my iPhone SE (I know it’s old, but it still works great) screen and wanted to get a replacement. Because of my location, Google showed me a place in Westford, MA. When I completed the free online quote their site said I’d be looking at $89. Um... No. I spread out my search and then came across iPhone Solutions in Lawrence. The online quoted price was much less than the other store. I was even able to schedule any apt online (I hate waiting). In total, the fix took 30min and they cleaned my case. The two gentlemen working here are professionals and know what they are doing. I would highly recommend their services to my friends and family.

Me
Review №64

My iPhone 6 was cracked and they fixed it within 20 min! My phone looks brand new, and they charged me with a good price! I recommend everyone to go to this place, you won’t be disappointed!

Ro
Review №65

Angel is a class act. And he is honest. Best experiences I’ve ever had with my cell phone.

Br
Review №66

Quick efficent and got the job done quicker then estimated.

Ma
Review №67

Knowledgeable staff and great service! Had a hard to fix issue that seemed to just not get fixed. He worked for serval days to track down and figure it out! I originally went in for a broken back glass and before I knew it my iPhone X back glass like new in a spilt (Same day)! I decided to mention I had a broken lower speaker and some bluetooth/GPS issues on my iPhone as well. He was able to fix the speaker no issue, but the Bluetooth and GPS didn’t seem to have a resolution. I was resigned to just live with my faulty connection but the technician wouldn’t have it. At his request I returned several times as he tried to resolve the issue by changing the 2 antenna several times but to no avail. Just when it seemed like there was no fix, he tried one last “trick” to see if it would work, and finally the problem was solved! I am very great full that he wouldn’t give up on my issue even when I had! Thanks again!

Su
Review №68

Definitely recommend this place! They have fast service, the customer service was phenomenal and the quality of their work was amazing! Two thumbs up!

Th
Review №69

Workers here are very attendant to us. very respectful towards me and my aunt. totally recommend coming here, worth the money

Ke
Review №70

Service was great! I was recommended to this store and it came out to be very good! They fix my screen like if it was brand new.

pa
Review №71

Great place. They fixed my phone in record time. The staff was great the price was great everything was beyond my expectations. Highly recommend.

Ma
Review №72

Fixed my Apple Watch in 30 minutes. Great people that provides great service!!!

Fa
Review №73

Best place for Cell Phone Repairs

Al
Review №74

Easy, fast, friendly. Happy with my new screen & protector. Recommend to anyone looking to fix their phones!

Ch
Review №75

Nice people nice job and the costumer service was perfect 💯 thanks i love my phone more now

Le
Review №76

Super fast, super cheap, great work and customer service all around. Ill be recommending this place to everyone I know from now on!

An
Review №77

It was great! Customer Service was great and the work was done on time and the phone works great! Im very pleased with this company and the service

Su
Review №78

I will give them a 5 Star.Excellent Service and Great people in Lawrence. Very honest and friendly people. Dont go anywhere else for your Phone services.

Ne
Review №79

IPhone solutions is the best phone repair phone in town!! Not only are the repairs are affordable but the environment is super friendly. I got my iPhone 7 screen repaired once here for less then what the Apple Store changes. They even gave my a complimentary glass screen protector for free! Can’t beat the customer serivce and it’s local Hispanic owned bussiness. I always have a great visit when I go. Definitely worth a visit!

Kc
Review №80

I am very disappointed with their service. They aced like a scammer. Here is my story. I replaced my samsung s8 battery on 8/15 and it went completely out again on 10/4. They said 90 days warranty for parts and labor. Hiwever, they claimed the phoen has to be shipped somewhere else and cost $75. I ordered $6.99 genuine samsung battery replacement on ebay and replaced it by myself. It worked perfect. The battery they replaced was old and used one. Be careful and watch if they replaced a brand new or old and used one. Not trustworthy.

Ak
Review №81

Cheapest prices around, and shortest wait time to replace a cracked screen! They through in a free glass screen protector too! Would reccomend to anyone who needs to fix their iPhone screen

Ca
Review №82

Best place to fix your screen! Cheap and nice and fast! I got mines done in like 15 min

al
Review №83

Great service and awesome employees! Fixed my phone in 20 minutes and its better than ever! Thanks!:)

Ma
Review №84

Quick and excellent repair! Really good customer service... definitely recommend this store!

Ma
Review №85

Fast and affordable!! Only took 20 minutes. The other place wanted $150 and half the day to fix it!! Plus iphone solutions included a free screen protector and $10 off a new case.

mi
Review №86

Great service, thank you angel for unlocking my phone and and fixin the screen on my mom she is very happy because the apple store was charging her $350 for a new phone will refer you store to all my family and friends

Mi
Review №87

Fast and excellent service . My son’s IPhone 6S is charging again ! I will definitely return.

Ja
Review №88

Great customer service, great price and they are super fast with their services! Definitely would recommend

re
Review №89

So third time here only because this place always helps me out !!!! Two kids 4 iPhones in the house so screens cracked charging ports don’t work you know the omg I am gonna die moments if my phone doesn’t work !!! But really go here if you need help they are awesome. Half the price then using your protection plan and 30 minutes come on can’t beat it.

Ma
Review №90

They did really well quick and fast and there not like other cell phone repairs stores they take care of you right away definitely recommend this place if you need anything fixed on your phone

Br
Review №91

Angel just repaired my iPhone 7 Plus. Great price, right on time. Thanks guys, pleasure doing business with you.

Jo
Review №92

Great service, local feel, reasonable prices.

Ni
Review №93

Great and Quick Service! I was able to get my iPhone screen replaced in under 15 minutes.

Al
Review №94

This store is the mostly trusted with good replacements & a 90 day warranty but for no physical damage & the ppl here work with you, & treat you with respect!.

Ju
Review №95

Overall great service Alex did an amazing job super quick although i had to go back to get my screen replaced about a week or two later due to it not working properly and a guy in the front was extremely rude and gave me a hard time once again Alex stepped in and was nice enough to excuse the rude guy and attended me himself since then no issues with my phone happy with the turn out and price was very reasonable but rude guy customer service skills not too great

Ju
Review №96

I recently got my iPhone fixed and the service was very fast and looks brand new .

Ch
Review №97

For effort, they tried their hardest to fix my attena iphone, they did an amazing job for the price for fixing my other iphone crack screen.

Er
Review №98

All i can say is wow.! i went in to get my iphone 6s screen fixed and i was in and out on 15 minutes,i went in with no appoitment and was quickly helped..the price was $129included taxwell worth the price.!

Me
Review №99

I can not say enough about iPhone Solutions. I recently cracked the screen on my Samsung Galaxy and I refuse to go on contract with Verizon to replace, so I gave iPhone solutions a call. Yes, they just started replacing screens on Galaxies!! I dropped it off, they gave me a loaner for the day and texted me when it was ready. Good as new! In addition, they threw in a very nice glass screen saver.

De
Review №100

Great customer service! Very quick and helpful.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:117 S Broadway, Lawrence, MA 01843, United States
  • Site:https://978repair.com/repairs/
  • Phone:+1 978-258-1127
Categories
  • Cell phone store
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–3PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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