I was very happy to have a quick diagnosis of the problem and quick repair. My phone is an Apple 11 pro and I was not interested in driving out of my way to the apple store. Right to repair from shops other than Apple is definitely a good thing! Thanks so much!
Cant Thank the Tech enough for getting me up and running again. Plus the cost was reasonable.
The employee who helped me was super friendly and the whole process to fix my phone was quick and easy. I am so thankful for their help!
Had them replace the screen on my phone. Two weeks later the screen starts to crack. Take it in, and they say there is a physical defect with the phone which isnt covered under warranty. But they can take the $145 to fix it without letting me know there was a defect that would void the warranty.Reply to their reply.Let me be clear here, the defect was there before they put the screen on, and they did it anyway, collected the money, and then it was void.
Previously, CPR had done a great great job replacing my failing iPhone battery for a good price, so when my MacBook Pro seemed to be having some kind of trackpad issue, I took it to them. The person who helped me checked it out, right then and there. She determined that it was not a swollen battery issue, as I had thought it might be, but simply a trackpad gone bad. She ordered one for me, and let me know when it came in. Meanwhile, she set my computer to ignore trackpad so that I was able to use a mouse. (I could have figured that out, but it was nice that she took care of it.) When the time came, she replaced that trackpad within an hour, and its working fine now! Friendly, reasonable, professional service!
I will never go back here i brought my apple ipad here i went to go put it in case and it broke didnt even put pressure on it and cracked and wont replace it unless i pay 140 dollers again his old screen never would have cracked buy putting it in the case i would give them a zero star if i could never again
Quick, cheap, and easy. About as ideal as you get for repairs
These guys are amazing. Great prices, super helpful, super friendly. They are willing to do what’s best for the customer and not just run up a bill.
The staff at CPR are super, super helpful and honestly owe them for their speedy service and their accommodation for special requests. You cant go wrong with their service, and should absolutely consider them your number one phone repair center in the Lawrence area
I pretty much have up on my Mac brick air. My old cat hacked in my computer, and in my panic I grabbed what I thought was alcohol to clean it, but it ended up being witch hazel. Fried the thing and killed my power button. Couldnt turn it on. Sat on a shelf for months. Was blessed with good friends helping me get this fix funded. I expected very little to be fixable or that Id have to wipe it. Instead, got fixed, was able to get into my foolish forgetful account, and vastly cheaper than I thought and expected it to be.Long winded version of theyre awesome and you should use them
Very helpful and speedy with the replacement of my phone screen. The best price in town by far. Would definitely recommend CPR to a friend.
These folks are the best and an invaluable asset for anyone needing Mac repair. Fixed both a charging port and water damage to my macbook pro and had me back up and running in no time! Much easier and more reasonable pricing than running to the Apple store
Went to have my iPhone screen repaired. They had fantastic customer service and had my phone fixed in less than an hour. Their prices are also much much more reasonable than the other repair shops in Lawrence. Overall an amazing experience!
I only spoke with them over the phone. They were upfront with me about what they could and couldnt repair.
I took my sisters I Phone there last week for an issue and the technician quickly resolved it. We had a different issue today and the same person helped, took about 10 minutes. Both times he was polite and refused to charge us.
They did a great job and in only one hour.
Posting one star cause you cant give a zero, was told a delay was expected cause of covid ordering parts from China. Never once was I contacted by them, twice I called and requested an update on status, both times I was told someone would call me back and they never did, so today I finally got my answer they dont know were it isthis is how the call ended,..... so you lost it? Well we have a 90 abandonment policy, thanks for all your help
Great staff who seem very skilled at what they do while also being very friendly! Would definitely come here again!
Cheap and quick! i expected to have to pay a lot more for it to be fixed! great service
Great customer service and I got my phone back in a very timely manor
They took a small deposit, called promptly when they got it and installed the new battery the same day and called when it was done.
Quick repair. Close to home. Price the same as Apple repair.
Very nice!! Walked in and they had my phone done within a hour!!
Fast, very good price. Actually beat another company by half. Thank you
Cracked screen on iPhone replaced within 1 hr!
I couldnt believe that they were open on a Sunday!! Fixed my cracked screen in an hour and a half!! Thanks guys. You are my phone repair guys from here on out.
My kid left an IPhone XR on the bumper of my truck and needless to say it didn’t stay on the bumper. I recovered it from someone’s house after the find my phone app was used but the screen was smashed as it had been ran over in the roadway. I called a couple places one who wanted double the price to change the screen. But CPR charged $135.00 and I thought it was fair pricing. They had it done quickly and were very courteous explaining that it came with a one year warranty. The only thing I would change (don’t even know if possible) would be when they checked the phone to see if everything worked they could have texted or called me and told me the camera didn’t work anymore and offered replacement for a cost. That would have put their service over the top and a six star review! I am very happy and will use this service anytime I need a phone repair. For them to take a phone that was ran over to looking brand new again is very impressive.
So, my iPhone 7 was unrepairable BUT Stormy’s customer service was most excellent. I ended upgrading and am really happy with the price and warranty that comes with this upgrade.
Prompt, professional replacement of my phone battery. The $50 charge was the same as Apple charges, and I was able to walk in and wait for it. The new battery is working fine so far!
Excellent experience with this shop. Fixed my phone up promptly and inexpensively. Highly recommended.
These guys are phenomenal they were really quick with my repair very professional and very well priced
Easy to work with, did what they said they would do in the time frame they said they would do it, for the price quoted, which was a reasonable price for the work done. Would definitely tell friends with cracked screens to go there.
Had my battery installed in an hour, their estimate of time. Works like it used to. Would recommend the. Based on this experience.
Great price, fast service, iPhone 8 screen repair turned out fantastic.
Went to another place and they tried to convince me my phone needed all sorts of other repairs other than just my cracked screen. They said they wouldnt work on it unless I agreed to all the repairs. Called this place and they were cheaper and didnt lie to try and get more money out of me. Repair was done in just a couple hours. Would highly recommend.
For starters I was told to replace my HDMI port it would take about 2 hours. I brought it in there just to be told that the guy had gone on vacation. Took me 5 weeks to get it back. Still had to pay full price. I do not recommend this place. Werent very helpful. Gave me an attitude when I complained about how long it took. However they didnt get it fixed 🤷🏼♂️. Just five weeks too long
A great experience, very personable and professional with the way business was handled. Will recommend and continue to come back, if i’m ever so unlucky to need another repair.
With no warning the screen on my phone died. Went into CPR and Stormy fixed it within the hour at half the price I was quoted at the repair shop just blocks away. And the work is warrantied. These guys are awesome!!
They were great, good prices and great service!!
My phone was not repairable and they were very helpful in helping me not waste my money. I will return for any of my repair needs.
Great people. Very helpful and not out to over charge. Definitely will come back. Thank you guys !!!
New battery put in iPad within 24 hours. Great job!
Great! Super fast
Quick service and provided a nice option to test battery removal at a small price (just the shipping and handling for the battery order). They provided good information (knowledgeable staff) and answered a bunch of questions about what I should do.
Great repair, done quickly, at a great price. 100% recommend.
They fixed my broken screen in 90 minutes! Very kind people, they also have a great social distancing set up right now. I appreciated how well they described my problem and how easy they made it for me.
Can’t give these guys enough praise. Came in last minute and they got my wife’s iPhone screen replace the SAME NIGHT. While the whole process everyone was warm and professional. It will very easy to make this recommendation to anyone who needs electronic repairs or is in the market for a great condition used phone, tablet or laptop. Thank you so much!
My repairs were fast, look great, and so much cheaper than the other places I looked into! Thanks so much y’all!
They replaced my grand daughters cellphone screen on a walk in basis. Excellent!
Updated review: While there was a problem with my service experience at this location due to a former employee, Dustin and the team at this store definitely earned my trust back with the repair service they provided after the fact. Only reason I’m giving 4 stars is I am taking into account the poor initial service I received. Otherwise without it I would give 5 star service. They have since changed my mind on them as a company and the store as well. Thank you Dustin and the team at Lawrence CPR. Will definitely use you guys in the future should I need to.
Super knowledgeable,very polite, and had my daughters phone fixed in less time then expected. The cost for repair was definitely easy on the wallet. I wont be going anywhere else.
Great Experience! First time I have ever broke my phone screen. The lady was nice and had my phone ready to go in 40 minutes.
I was able to drop my phone off on a Friday evening and the screen was replaced within an hour! Incredibly fast work and the lowest prices around. I made sure to call several other repair shops in the area and they said my phone would be ready after the weekend or Id have to wait several days to get it back. Being in nursing school that wasnt really an option for me. CPR had the best prices and they even replaced my glass screen protector as they are Zagg compatible. If I encounter any phone issues in the future, they can count on my business again!
They worked very hard just to find a simple problem. These people are great! Very helpful, very determined.
Waited two and a half hours to pay too much for a new screen, I think I saved 25$ from just going to the Apple store.My phone has been in the same case that protected the original screen for years through some pretty significant drops without issue (and same with the previous model), but this new screen couldn’t even survive a fall off my nightstand onto a carpeted floor... it’s got two completely separate cracks from what any reasonable person would call very minor falls.
My phone randomly stop working right before I needed to leave town for a baby shower. Luke was able to get me right in, and helped me out within 10 minutes! Amazing! So thankful.
I had emailed first, got an estimate. Made an appt. Went and went back in an hour to pick it up. Great timing, good prices, nice people.
Bad at what they do, plain and simple.
Quick and reliable service!!
Updated: Had a battery replaced but it turned out to be a bit of a lemon. After sharing our disappointment, Dustin and the CPR team were responsive and went above and beyond to make it right for us. We really appreciate that level of customer service!
Great service! Thank you Stormy!
Quality of replacement screen was poor which caused the display to be very dull and discolored. Adjusting color settings helped some but my phone has lost the vibrant iPhone display.Within about two months of the screen being replaced, I noticed the side appeared to be coming unglued. I took it back in to have it repaired since I was told they guaranteed their work for a full year but was informed unless the screen became unusable then they wouldnt replace or repair it. Wouldnt recommend this business.
. Real nice local businesses !
Brought my water-damaged laptop into the friendly folks at iGurus. They were clear, upfront, and reasonably priced. I received an update on the status of my computer while it was in the shop and it was returned in a timely manner. Very pleased with the service, would highly recommend!
I have visited iGurus multiple times over the past few months and every experience has been great! They are upfront and always honest, and I can always count on their speedy service. They have done nothing but great work on my phone(s), and they are very helpful and knowledgeable! Definitely the place to come for help in Lawrence!
10/10 recommend!They replaced the battery in my phone in less than an hour for a very reasonable price.If you need repair done on your phone don’t hesitate to go to these pro’s!!!
New battery installed in an hour or less but I’m not sure it is lasting much longer that my old battery. Will know more in a few days
Very fast service, got my iPhone 7 screen fixed in less than an hour for the best price around lawrence. Have reasonable hours. Would recommend to anyone that needs a screen fixed.
Fast, great service, reasonable prices.
I went here in October to get my screen replaced on my MacBook Pro. I came back a few days ago because my screen wasnt working. They said it was not covered under their warranty and that it was the motherboard that would need to be replaced. They said the cost of this would be 400$. I took my MacBook in to the KU Tech Shop after this and the tech guy fixed my laptop in under 10 minutes for free. I would not recommend going here as it feels like somewhat of a scam. Very frustrating when the issue was so simple.
Not only did I go into iGurus not knowing what was wrong with my iPhone 5 but I went in borderline panicking. They knew instantly what was wrong with it and started getting it repaired. Their perfect balance of professionalism and understanding helped me calm down. I was practically dancing as I left with a phone that was working again. Im definitely going to be a return customer and have already told all my friends!
IGurus is my favorite place to get my phone fixed! Dropped m cracked screen off and an hour later they had it fixed! Super quick super nice!
Absolutely destroyed my phone and they had it restored close to it’s out-of-the box look in and hour. Incredibly affordable and great customer service
Excellent customer service and he got my phone fixed in an hour!
They fixed my shattered iPhone 5 in less than an hour. Amazing service! Super fast, easy, and affordable - Ill never go anywhere else! Thanks again!
I cannot rave enough about the iGurus located in Lawrence at 31st and Four Wheel Drive. I took my 5-year-old Mac Book Pro in to them a week ago, assuming it was a total loss and just picked it up from them in flawless new-looking condition. It wasnt even able to boot when they got their hands on it. They pulled my photographs off the hard drive, saving me a great deal of heartache, fixed the innards and installed a new battery and put a new screen on. It is as good as new! I was amazed, too, how affordable their services are. (And I didnt have to purchase a whole new computer) Highly recommend these folks. Young, energetic team--always eager to explain things in a friendly manner. Love it that they are open until 7 p.m. most days.
Quick and easy. Dustin turned my iPhone around in an hour. Saved me over $300. Glad I found cpr.
Great customer service with the gentleman there. He really helped me understand what exactly happened to my phone and set me up that same day with a repair
My phone screen was shattered and I went to get it fixed. Did a good job besides the fact that my phone is 2000 degrees and moves and clicks on apps and texts people without me being on my phone. I want my $150 back thanks. Literally dont come here
My experience was awesome! I got my keyboard replaced and it was definitely the best deal in town. Took less than a week to get fixed and was done soon after the part arrived. Great prices and really great customer service!
Fast and very productive. Great serve and great work done on my devices. Would recommend too any friends.
These guys were great! Quick and high-quality work at a very fair price. Plus they were very nice to me both times I was in the store. Hopefully I wont need to use them again, but if I do, they are where I will go! :)
Great service! Fixed my screen button in 20min!
The staff was most helpful and courteous. They installed a new battery in my IPhone, and are repairing another that a different repair service told me could not be repaired or resurrected.
Thank have three kids, each of us has had either a cracked screen, power button, or other repair to be made. Service is friendly, they give a clear estimate, extremely fast service (one hour or less depending— the button repair took longer), very helpful.
Fantastic work done on a variety of Mac computers.Aaron in particular was very helpful.Honest and respectful service. Highly recommend.
Chad in Lawrence helped me recover 2.7TB of data from my external hard drive that crashed. The first few programs he tried didnt work and I began to loose hope. Chad didnt give up though and took the hard drive home and worked on it there while also looking after his wife who was about to have their first child (congrats Chad!). After a few days he was able to finally access the drive and recover all of the data! I think he and the iGurus team went above and beyond their duties to help me out and Im truly happy I chose them with my data recover needs. Not to mention the cost for their services was extremely affordable compared to any other places I could find that did data recovery!
Super friendly and fast! Called last minute to get my screen repaired and they were able to get me in and my phone back within 2 hours! Also the cheapest in town after calling around. Very professional, very clean, very reliable.
This place is great! They fixed my dads phone when he brought it in for a good price! Also, they will apply your screen protectors for you for free if you bring it in! Definitely recommend this place!
They were great to work with, providing excellent customer service answering all of my questions and the work was completed in a relatively quick manner.
The Guys who work there were very nice. The service was prompt, and they were very honest. They were able to get my phone working without adding parts, and did not charge me anything. I would highly recommend them!
This has become my go-to place for repairs on my familys Apple devices. We have had batteries replaced, screens repaired and screen protectors installed. Service has always been speedy and high quality. Its nice to have someone to rely on for these things!
Great with the service! Saved me half of what I was suppose to pay at the Apple Store. Brought it in and got it back to me in less than a week. I would definitely recommend this place for anyone that has an issue with the electronics!
Honest and friendly, everything you could ask from a smaller business. Prices are comparable, if not cheaper, than repair shops in the KC metro. Excellent service! Would recommend to anyone!
These guys were awesome! They got my Mac back up and running after a water spill for only $100! Thank you!
Great service. Great price. Definitely recommend coming here!
Great service! They have helped me with multiple phones and my iMac. Highly recommend their work. So glad they moved to Mass st!
From the moment I walked in Marco was friendly and informative. He quoted a price and time when my phone would be fixed and had it ready exactly when he said he would. I will recommend Marco and the igurus to anyone that asks!
Helpful staff, quick service, best price I could find in town.
I walked in dropped off my phone and came back an hour later. Quick and convenient, friendly as well as knowledgeable about what they do. Its a great place with a reasonable price.