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Free State Auto Works
Iowa St & W 26th St, Lawrence, KS 66047, United States
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Free State Auto Works
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Ka
Review №1

Hands down the best mechanics in Lawrence. You won’t find anyone else more trustworthy, knowledgable, understanding, and affordable. Fantastic folks.

Ka
Review №2

Excellent service from mechanics you can trust. Honest and excellent repairs. Worth the drive from OPKS to get your car fixed the right way.

ts
Review №3

I wanted to get a full exhaust done on my mustang and I had 5 shops in mind and all other 4 shops said they would call me back but they did not. And I came upon this, of course with a little skepticism. I talked to Terry and I asked him if he could do it and how long it would take. I just put my trust in them and they took care of me. Hes a very respectable man. Terry told me the owner was very passionate for cars and the MAIN thing that led me to this shop was the confidence from Terry because he told me that he can do it and they have done plenty of them. I wasnt going to base my decision off of some corny reviews about oil changes thats probably not even true. Long story short, the job called for 10 hours and they did it in 10 hours. He worked with me and i did my best to be patient. It took 3 days to do this and thats what he quoted me from the start. I am going to take my car here for any future work because i can trust this shop very well now. What they put on is amazing! no exhaust leaks or cutting(they even let me know that there was no cutting need to be done so i felt safer with my car being there). I highly recommend it to anyone!

Ji
Review №4

You are not going to find a more honest auto shop. Terry is by far the most honest guy I have ever ran across and he knows what he is talking about when it comes to cars. You can trust what he says. The owner is also a very honest guy and has worked on all my vehicles. You can count on good work, no extra fees and they will be straight up honest.

Ma
Review №5

I used to own a BMW, and Baron BMW overcharged me for everything, and I was a new car owner at the time so I had no idea I was being overcharged. After 3 visits to BMW (with thousands of dollars of charges), I went to Free State Auto and with one trip they fixed my cars problems. The owners are sincere, they work hard to not charge you a lot even though they are a small company, and they help you understand the issue so you know what to do next time. Seriously recommend it for college students who dont know what to do with their cars when theyre broken!

Ju
Review №6

I am new in town and an elderly woman. Finding a trustworthy auto service shop is really difficult for both reasons. I am so glad I found Free State. The manager was kind and patient, and he found what was wrong quickly. Then he scheduled my car to be repaired is a reasonable amount of time. The professionalism was superb, plus I appreciate the courtesy trips to my home and back since I have only one car.

To
Review №7

If you have a child at KU with vehicle issues you need to use Terry and the team at Free State. Im 3/4 the way through the 2nd Jayhawk at KU and Free State has saved us more than once. They treat the young adults with respect and communicates with the parents. We live in CO and cant thank them enough. Thanks guys!

Jo
Review №8

I took my car into Free State by the recommendation of my roommate. Previously I had only had bad experiences with shops, mainly trying to charge for unnecessary work.I wanted to sell my car but had five different dashboard lights on. Terry, looked at the car and called me with what needed done and a price. He ensured every light would be off after the work. The price was incredibility reasonable at $800. I had expected to spend over $1,200.Ive never had such a great experience at an auto shop. I would recommend it to everyone in Lawrence. Terry is an honest man who knows what hes talking about.

Wo
Review №9

Great service advisor. Tech was nice. Seemed like honest people. Work was priced nicely as well.

Ar
Review №10

Really the only mechanic I feel like I can trust. Had my engine replaced here and not only was it affordable, but service was quick and I was updated consistently on progress. Amazing costumer service. Ive only been here twice but the quality of attention Ive received received both visits helps me feel confident that I can trust them with any future problems.

Cl
Review №11

Weve been bringing our family vehicle to Free State since we purchased it, and not once has Terry and the folks there ever let us down. Recently, while under serious time pressure, our vans battery died. They got us in and got things fixed up in a matter of minutes so we could get back to our way.Terry goes above and beyond every time weve asked for help, so you can count me as a dedicated customer of theirs. Businesses like these make me love living in this town.

Ad
Review №12

Terry (Service Manager) is an awesome guy, great to work with. He goes out of his way to actually teach you something about your vehicle and how it works, specifically what theyre doing to it. Excellent, fair pricing and great communication. Ive had a number of things done there over multiple years and on multiple cars. Use these guys with confidence!

Ni
Review №13

I take my BMW to Free State Auto Works and I couldnt say good enough things about their service and their service manager, Don. They are really helpful, and unlike a lot of shops, wont perform work on your car and bill you later. I refer everyone who asks me about car maintenance there.Dont hesitate to get your car worked on there! Definitely a good shop, plus, they are local to Lawrence instead of a big chain place.Also, dont listen to the people saying negative things on here. Ive sent 10+ friends to Free State and they have all had GREAT experiences. The negative people probably just have their heads up their a** and dont know anything. No shop would EVER recommend a whole new engine for an overheating problem..that makes no sense.Also, sometimes its hard to tell if an internal part is broken. Say for example, if a water pump on a car is bad, its literally impossible to know without taking it off the car. Dont listen to the negative people on here. Free State is a great shop with great service.

Je
Review №14

I was here for a short period of time on a Friday and the owner stated his next opening was Tuesday. He then called back and fit me in explaining everything step by step they did. I run a mortgage office and understand the importance of customer service. He went above and beyond. The prices were very fair. Cant say enough about how pleased I am.

Jo
Review №15

Had some brake and rotor work done a few months ago, they got to it more quickly than expected and there were no unnecessary extras. They were honest and transparent with the invoice and maintained good communications. Also my dog liked them.

he
Review №16

Super helpful business 😊. They told me everything i needed to know step by step and also understand your situation. Even better, they also offer toeing as if in need. Thanks Terry for your help and service.

Sa
Review №17

Ive been taking both of my cars to Free State Auto for over a year and Ive consistently had positive experiences. I have found them to be honest and very courteous. From oil changes to complicated repairs this in the only shop I trust.

Ja
Review №18

Honest, Fast, and Perfect Service! Highly recommended! Thanks Free state Auto Works!

Br
Review №19

Honest and down to earth people.

Ma
Review №20

I was recommended Free State Autoworks a few years ago, and have been using them ever since for all my familys car repair needs. I really appreciate the quick service, honest feedback, and lets be honest - Terrys a great guy!

La
Review №21

Never had a bad experience with them--theyre my go-to for service. Extremely friendly, wont try to rip you off like a huge company would.

Ru
Review №22

Nice place,nice people..reminded me what it was like before walmart

Ba
Review №23

Tried to charge me $240 to replace a $50 ignition relay. I bought the part myself and did the installation which took me around 10 minutes. I find it ridiculous that they would try to charge me $200 extra for that considering you you dont even need any special tools (just a $10 wrench). They are nice but if I have car troubles in the future I wouldnt take it to them for fear of them trying to rip me off again.

Pa
Review №24

Long time lawrence resident, VERY HAPPY w scope of work and price,have saved my rear, more than once

Je
Review №25

Nothing but quick, respectful, and courteous service for a very reasonable price.

Go
Review №26

My truck broke down while driving to Iowa. I called Free State Auto works and they went ahead and towed my truck to their shop and fixed my truck in less than an hour. Excellent services and fair price.

Sc
Review №27

Very open and honest about the options for fixing my air conditioner.

Jo
Review №28

Best Shop in town!!!

Ge
Review №29

Honest fast service

Na
Review №30

Excellent service

Br
Review №31

Friendly and professional

Information
7 Photos
31 Comments
4.6 Rating
  • Address:Iowa St & W 26th St, Lawrence, KS 66047, United States
  • Site:http://freestateautoworks.com/
  • Phone:+1 785-841-8358
Categories
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Car battery store
  • Car service
  • Mechanic
  • Muffler shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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