I guess you can’t be black and make returns ? Kristine was helping me with a refund .. after asking twice if I wore the shoes and getting the same answer twice (no, they didn’t go with the outfit I bought them for) she begin to process the return, claiming her system was “running slow” over comes the Assistant General manager Aurora aka (Karen) as Kristine is about to say my total return price Aurora steps in and immediately says “you wore these shoes” excuse me ? I did not wear them nor were they dirty I explained these are “bone” colored shoes and this is how the bottoms come .. assistant manager not knowing her own products ? Shameful she shuts me down again and again and tells me go back to fashion show mall and see what they can do for me and preceded to say again “you wore the shoes”. Aurora basically calls me a liar in front of the whole store. Her demeanor was cold and rude, she didn’t even say hello when she first started talking to me I guess I don’t deserve any respect.. I went to fashion show and was granted a refund nearly immediately. The store associate at fashion show told me the shoes come with that type of bottom and offered to call Aurora and correct her for not knowing her products smh, stick to the fashion show location instead of the one ran by a rude Karen.

We came here, we saw, and she bought.....

Great staff. The only complaint I have is they have a very small selection of size of size 5 for women.

Clean, organized, friendly helpful staff.

Love my new shoes!!!

Got some amazing thigh high boots and heels.

I love this store. They always have new and great looking fashion. The sales are great!

Have purchased a few steve maden boots and at great sale prices; eaxh time i travel to the USA. Comfortable, durable and stylish. Love my boots :)

Always has great deals

Super outlet mall lots of parking great deals

Roger did the impossible to make sure I found my shoe size and I left the store satisfied!! My first time buying heels here 😊 and he gave me a great experience 😁!!

Excellent customer service we found what we looking for

Very friendly people and affordable prices!!!

Good selections but hope there are more shoes for men......

Good service the best

Good shoes with great sales

Very good

Excellent store

Good shoes

Bad service

Beautiful